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How to Capitalize on the Audiobook Renaissance with Tina Dietz

Audiobooks are the most rapidly growing segment of the publishing industry. Are you ready to capitalize on the audiobook renaissance?(Podcast on The Author's Corner, February 25, 2021)

Capitalize On The Audiobook - Tina Diezt

Audiobook sales are the most rapidly growing segment of the publishing industry. Registering double-digit revenue growth for the past few years, it is having a renaissance that can no longer be ignored. How can authors capitalize on this massive opportunity? Robin Colucci brings an expert on to the podcast to help us understand this booming industry. Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, corporate podcast producer, and vocal leadership expert. Her company, Twin Flames Studios, helps authors and experts amplify their voices through audiobooks, podcasting, and other means. Listen to her discussion with Robin and learn why you should be looking into audiobooks as the new golden goose in publishing.

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The Renaissance of Audiobooks and How to Capitalize on It with Tina Dietz

Our topic is audiobooks. Audiobooks sales and consumption have been booming. This is the most rapidly growing segment of the publishing industry. It’s been on a growth surge for the last few years of double-digit revenue growth in the field of audiobooks. In 2019, we had another epic year of audiobook sales with 16% growth. The total sales in audiobooks were $1.2 billion. This is a phenomenal thing that’s occurring. I wanted to bring on an expert who could help us understand a little bit more about audiobooks, how authors should be thinking about audiobooks, and what we might be able to do as authors to capitalize on this massive opportunity. With that in mind, I have brought on Tina Dietz.

Tina is an award-winning and internationally acclaimed speaker, audiobook publisher, corporate podcast producer, and vocal leadership expert who has been featured in media outlets including ABC, Inc., The Huffington Post, and Forbes. Tina’s first podcast, the The Start Something Show was named by Inc. Magazine as one of the Top 35 Podcasts For Entrepreneurs. Tina’s company, Twin Flames Studios, amplifies the messages of experts globally to their target markets via audiobooks, podcasting, and leadership. Tina divides her time between the US and Costa Rica where she’s part of a leadership team building a conscious community called Vista Mundo. Without further ado, let’s welcome Tina.

Tina, welcome, and thank you for joining me.

It’s my absolute pleasure, Robin. Thanks for having me.

I’m excited to speak with you because even though I’ve been in the publishing world for many years and long before there was such a thing as audiobooks, it’s an area that I don’t know a whole lot about. I’m as excited for myself to learn as I am for our readers.

It’s an interesting world and industry. I’m happy to share.

Book marketing is an evergreen thing. A little bit every day is better than a big push once.

We all know what an audiobook is. A lot of us listen and have them. Audible is the most famous platform for an audiobook. Something I learned or at least got a taste of in our previous conversations is there are other platforms. I want to know a little bit about that because as I said, this is where you have “newbie Robin.”

Audible is the 500-pound gorilla in the room. They’d been around for a long time. Audiobooks have been around in one format or another. Since 1929 was the first audiobook, which was on an album. Audiobooks were on albums and then they were on tapes. A lot of us remember Books on Tape for years then moved to CDs and then, of course, it moved digitally. It was in the digital transition that happened that audiobooks have received a huge resurgence and a huge renaissance.

Prior to that, one of the first audiobooks I listened to as a young adult was Deepak Chopra’s Magical Mind, Magical Body. It was 12 or 16 tapes. I could not keep track of those damn tapes. I was always like, “What tape is next? I don’t remember which one I was listening to.” When digital audiobooks came about, it changed the game and much like the iPod Nano and the iPod in general changed music. Audiobooks changed in the same medium. Audiobooks, music, podcast, all of this audio content has had a tremendous rise in the last few years.

Capitalize On The Audiobook - Tina Dietz

Audiobook Renaissance: Audiobooks are not as popular outside of the English-speaking world. However, they’re having a tremendous rise in countries like China and India.(Image via The Author's Corner)

It’s such a drastic thing that in my mind, there weren’t audiobooks available. Luckily, I haven’t been in the publishing industry since 1929, so that’s a relief. It’s interesting because you’re right. As soon as you started saying it, I’m like, “the tapes!” It was clumsy. It was difficult to manage. You had to keep track of where you were. You could lose one and lose a whole chunk of the book, and you had to be home. You had to be somewhere where you could also use the equipment.

If you didn’t have a car and Walkmans, things like that, that’s where things got more popular in that era. Prior to that, with albums, you couldn’t do that. I remember being a little kid sitting in front of my record player, having the book, and record from Disney. When Tinkerbell rings her little bell, it’s time to turn the page. I loved those when I was growing up. Those were fun. It was part of learning how to read. Audiobooks have this lovely, rich tradition, but because we live in such a different era now with the internet, digital, Bluetooth, and all the technology we have, as you said, the dots don’t necessarily get connected between the two.

Audible, in that pivot, does hold more than 60% of the market share in audiobooks worldwide. Audiobooks are not as popular in other places of the world outside of the English-speaking Western cultures. However, they’re having a tremendous rise in countries like China and India as the markets have opened up. I’m waiting with a bowl of popcorn. I’m excited to see what’s going to happen there. Going back to your original question, there are a lot more outlets than that.

There are more than 40 other audiobook outlets. This goes everywhere from your libraries. Most people get audiobooks out of their libraries. Those are usually using apps like OverDrive and Libby and sometimes Hoopla. Those are the three big ones for libraries. Those are the apps that they go through. There’s also Audiobooks.com, Downpour, Scribd. Blackstone has their own thing. You can purchase audiobooks through NOOK and other places as well. There’s a large distribution world for audiobooks out there.

I’m curious when a library purchases an audiobook, do they purchase a license or do they purchase a single audiobook like they put a book on the shelf?

The world of libraries does work differently than the retail world and it’s not an area that I have a tremendous depth of expertise. I’ll be transparent about that. To get on the radar of libraries is a lot more challenging. It depends on the types of titles that they’re looking for and their yearly budget mandate. Every community is different. As you can imagine, the number of libraries across the US alone is huge. It’s in the tens of thousands.

Getting into libraries can be an entire strategy in and of itself. The way to get on the radar of libraries is a little opaque because you can’t campaign libraries. You could but it’s a little different. The licensing works different for libraries. They have to purchase more than one license in order to be able to pass it around, so to speak. There are some people in the industry who specialize in selling books to libraries. The audiobook and the book process for purchasing to libraries is, from what I understand, quite similar.

Make a note to get me that contact. That could be also an interest.

It’s a great niche.

I did a little research for a client. They were writing a book that was more for school-age kids. There are over 46,000 school libraries, nevermind other libraries. In K-12, there were over 46,000 libraries in the US at that time. There are all these different platforms but Audible has the lion’s share. I’m curious when you’re working with a client on an audiobook, since we jumped in distribution, what is your goal when someone comes to you for help with an audiobook? Do you focus on Audible or do you try to get them any? How do you look at all these platforms that are available as part of your strategy?

We have to look at the overall goals of the author. We work with non-fiction authors. Fiction goals and non-fiction goals are very different worlds. Generally, the goals with the fiction author is to sell copies. That’s the only name of the game. Whereas a nonfiction author has their book. It’s being used in service of building their platform. Selling copies is important but if you’re selling bulk copies of your book, you’re more likely to sell them in bulk when you’re speaking or to be handed out as a promotional item as a loss leader, or various other things.

Getting speaking gigs, attracting clients, getting press, media attention, all of those things. The goals are different so the strategies are different. What binds the two together is, first of all, distribution platforms. Secondly, everybody does want to sell copies and wants visibility. The third thing is that book marketing, it’s you and I could agree, is an evergreen thing. A little bit every day is better than a big push once. That’s where authors get tired. We could have a whole conversation about that.

As you said, with the non-fiction authors especially, I always tell my clients, “Look at what activities you already are doing to grow your business or you know you should be doing and do those to promote your book because it will pay you off way bigger.” It keeps the book in the conversation that way too.

Going back to your question about what we focus on: We have to look at the goals and the overall strategy of the company or the individual first. What do you want your audiobook to do for you? What do you already have in place? Do you have a marketing team? Do you already have strategies for your book? How is this going to dovetail with all of that? Usually, in terms of distribution, what we end up recommending for the most part, particularly for a newer book. If you have a book coming out as a launch and the audiobook is coming out right around the same time as your book is launching or say within six months afterwards, then what ends up happening is they’ll be distributed exclusively through Audible, Amazon, and Apple Books for the first year, which takes advantage of a couple of things. One is a higher royalty rate. Royalty rates for exclusive distribution of 40% versus 25% for non-exclusive distribution. The other thing it takes advantage of is being able to focus on pushing your marketing, your customers, and your audience at one platform.

Amazon, Audible and Apple Books, that’s one?

Technically, that’s considered exclusive distribution because Audible and Amazon are the same company and Apple Books has an agreement with Audible for distribution. It’s an automatic also-run thing.

I’m going to guess Apple Books is the second biggest platform. Would that be accurate?

No, because Apple only holds 10% of the cell phone market. It seems like it’s everywhere but on a worldwide basis, Android is a much bigger player in terms of the cell phone markets. Apple is amazing in their marketing and they’re amazing at creating evangelists for their brand.

Capitalize On The Audiobook - Tina Dietz

Audiobook Renaissance: The most important factor in someone deciding to purchase an audiobook is the quality of the narration. (Image via The Author's Corner)

This exclusive distribution, you said for the first year.

Yes. You then can evaluate after the first year and decide if you want to continue on or if you want to go with non-exclusive and then get the audiobook out to a bunch of more platforms.

What would be a good reason to be on? I’m wondering, if you’re getting 40% royalty and then it goes down to 25% royalty, does it ever add up like getting that extra market share offsets the decrease in the royalties?

It comes down again to marketing and the goals. If you don’t market, it’s not going to make any difference either way what it comes down to. It’s a marketing opportunity to change your distribution. Once you have your book on other platforms, you can make announcements about it like, “The audiobook is now available here. Did you know that this existed?” Much of marketing in our digital age, particularly on the 24-hour news cycle that is social media is coming up with interesting little, “Did you know,” pieces of information. It’s much like being nominated for a book award, getting a book award, having your book in a new place, or having a speaking opportunity. These are all little snippets of information to offer to your audience to stay top of mind. Additional distribution creates an additional opportunity for content to market your book.

What I’m getting out of this is that you’re adding these other distribution platforms, piecemeal, not all at once.

You submit it all at once but they tend to come in onesie-twosie in their approval process because you’re using a portal. The portals that we use and these are a self-serve portal. Not just for publishers but for people who want to self-publish as well. ACX.com is the common self-publishing backend for audiobooks for Audible. FindawayVoices.com can be also used for Audible but it will also help to get your book up to 40 additional platforms. Not everybody is going to take your book but a lot of them will.

What should I have asked you about the distribution that I didn’t?

That’s a lot of the broad strokes of that particular thing. The only thing about distribution that people need to know is that at least in the beginning, it’s something you want to stay on top of and go in. Read your monthly reports, get familiar with the notations that are made because that’s market research for you. What channels are working for you? What is not working for you? What are your best places to define readers? Certain distribution channels also, individually, if you look into them, may have more opportunities for you to promote your book in different ways.

Some paid opportunities usually come up. For example, Findaway and there’s this program called CHIRP, it sends out a daily email for audiobook deals. You can submit your audiobook to CHIRP once it’s been accepted through these other channels. Your book gets pushed out on a daily email to over 100,000 people. Now, you’re going to give them a deep discount on the audiobook as a result. If you’re talking about nonfiction and building an audience, building notoriety, all of that, that can be to your advantage.

I want to talk a little bit about audiobook production because one thing that we see is there seems to be two tracks. We either have the author themselves read the book or there’s a voiceover artist.

That is correct. Occasionally, that’s a hybrid of the two. That’s our third option.

Talk to me a little bit about what are the things like if an author comes to you and they’re like, “I’m not sure if I should read it myself or if I should hire a voiceover artist.” What are some of the things that an author should be thinking about when you’re looking for it?

One of the things the author should be thinking about, again, comes back to the purpose of the book. First of all, most authors who write non-fiction who are building a platform will come to me and say, “I have to narrate my book. Nobody can do it like me.” That is the first assumption that we question because that may be true. However, the most important factor in someone deciding to purchase an audiobook is the quality of the narration. Even if the author can read the book out loud in a way that they feel characterizes the book correctly, whether that translates or not to a listener receiving it the way it’s intended is an entirely different matter. They may feel like, “This is how I need it to be read,” but their listener may be going, “That is not what you’re portraying.” That is one of the things we have to take a look at and evaluate.

A lot of the folks we work with, our speakers narrating an audiobook is different than public speaking. It’s a tool. It’s a different animal. When you’re up on a stage, public speaking, you’re speaking one to many whereas on a podcast or a narration, you’re speaking one-to-one. You can’t get out there and be like, “Ladies and gentlemen, we’re going to be doing all of this and talk about audiobooks.” It blows your face off. You also can’t be boring but you have to slow down with an audiobook because audiobooks are at a slower pace than most other kinds of speaking. There’s a balance there. The breathing is different.

Recording an audiobook takes time and that’s if you hire a professional. If you want to go DIY, double that time and add a bottle of vodka. 

Even the duration of time that you have to spend recording an audiobook—it’s not just a matter of reading the book. It’s reading the book in such a way that it sounds like you’re not reading it. There are all of these factors that go into it. In the early days of developing the company and the services and all of that, we did experiment with a number of different ways of working with authors who wanted to narrate their own books because it is an important thing. About 1/3 of our authors self-narrate and about 2/3 work with a professional narrator. That’s the way it shakes out. Some because they don’t have a great voice for narration.

They’re great for a keynote, but if you had to listen to them for 6 or 7 hours, no. Again, a different animal. There may be some physical issues. One of my favorite authors, brilliant book, brilliant man, and a rare form of head-neck cancer. He couldn’t narrate his entire book. There was no way. We did what I like to call the Tony Robbins Sandwich with his book. Tony Robbins narrates the first chapters and the last chapter of his book and has a professional narrator do the middle. That’s what we did with that particular client. It worked out well. Those are some of the factors.

Capitalize On The Audiobook - Tina Dietz

Audiobook Renaissance: There need to be more opportunities for a diversity of narrators. One of the reasons people didn’t listen to audiobooks more is because they were boring. (Image via The Author's Corner)

There’s something in here because when you were talking about a speaker on stage being one-to-many, an audiobook is a one-on-one. I want to point out an idea that goes along with that. It’s something that I speak about fairly regularly is this idea of how a book is the best way when you’re thinking about a marketing avenue to create intimacy to your prospective client or with your reader when we’re talking non-fiction. It’s often your prospective clients or somebody who’s going to be influenced by you in some way. What you’re saying about audiobooks and even the tone of the voice, the pace of the speech, volume, and everything else, I never thought of it before but you’re right. It is a one-on-one conversation, just like the writing is but it’s important to get that across. It’s even different if you’re standing at a book signing in front of the room and reading an excerpt.

You have more bodies there and different energy.

That is one-to-many, but an audiobook is a one-on-one conversation. One of the things is vocal quality. Even the amount of time the author is willing or able to— 

The time is a big factor. I’ll give you simple math, 10,000 words of a book are about one hour of audio. You’ve got 40,000-word book, you’ve got about a four-hour audiobook. That four hours of the audiobook is going to take about 10 to 12 hours of recording time. This is working with a professional organization like us. This is not DIY. For DIY, double that and add a bottle of vodka. It’s not just me saying this and do a shot for every hour of audiobook you do, it’s a drinking game. Split up into 2 to 3-hour chunks because that’s about as far as you can go with our vocal fatigue and energy issues and all of that.

What we do to work with the author and take the technology out of their hands and also to give them the objective feedback and a person to play off of, is we do the full direction of our audiobooks, but we do it remotely. We have software we’re able to remote in to wherever the author is anywhere in the world, help them make sure that their sound is tuned correctly, we’ll suggest a microphone, make sure they’re in the right place in their home or office to record. We then fully direct and record the audiobook for them to the entire process. That creates a wonderful product. It also takes a lot of the stress and pressure off of the author. All they have to do is focus on delivering their message and being natural about it and that helps a lot.

You’re able to give them feedback.

Yes, so it makes it a lot easier to catch issues. A lot of our authors have charts, graphs, and exercises in their books. There are industry standards on how to narrate those. We’re able to live coach people through all that process as well.

Let’s talk a little bit about the other side of hiring vocal artists to record your audiobook. What are some of the things that you advise authors to consider when they’re trying to make that decision? Let’s say they’ve decided, “I’d like to use the voiceover artists.” What are some of the things that they should be thinking about as they’re deciding? What’s that going to look like?

I have done professional narration. My background's as a therapist. As an entrepreneur of multiple businesses, did business coaching for years, but the voice acting was a paid hobby for me because I love a stage and a microphone. The masterclasses I took on audiobook narration had me have this epiphany about all my colleagues and clients who are doing bestseller campaigns, why aren’t they doing audiobooks? That was the rabbit hole I went down. That’s how I got there. 

Between the podcasting and the audiobooks, microphones are a big part of my day one way or another. Narration and voiceover work in its industry. It has its own language and standards. Coming into that world as an author or as a business owner, there are some things you need to know about that industry. When we send out auditions, there are key pieces of information you need to provide to an author in terms of, what are you paying? What section of the book do you choose for an audition and how long it is? Where do you choose from the book?

Other key pieces of information that the narrator is going to need. If you want somebody to emulate your energy and have similar qualities to your voice being able to articulate, what are those qualities that are most important? What are the key pieces that somebody needs to know if the book is going to, first of all, resonate with them and what they need to deliver to you in terms of an audition? A lot of mistakes that authors make doing this on their own are putting an audition piece out that’s way too long and then being offended when somebody only sends back one minute of an audition. Auditions need to be short. Another thing that happens a lot is getting into the production of the audiobook and not having been clear upfront about the number of characters or the type of characters, even in non-fiction.

A lot of the pronunciation issues can come in regionalisms. We had an issue a while back. We keep a running list of these and this one we hadn’t run into yet. We had 38 replacements. You can’t go back when in audio like you can in text and do a find and replace. This narrator had to go back and we worked with the other because normally, we wouldn’t even allow that change at the end. That’s something that needs to be discussed upfront. Fortunately, the narrator was game and it all worked out but she would have had to replace entire paragraphs or entire sentences depending on the situation in the book. These are the things we get ahead of and get on top of. Occasionally, things happen as I mentioned. We get ahead of it 99% more than working through it on your own. Those are a few things.

What is the question that an author asks themselves even going into that? How do they know to tell somebody that they want that? It made me think of The Chicago Manual of Style which we both know is the publishing industry bible for punctuation and everything. It’s a perfect book except you have to know there might be a mistake to look for the correct way. How do you help authors figure out what to ask for in even a situation like that?

We have a whole onboarding process where we go through things like that. We have protocols, guidelines, and all of these things that we walk people and authors through to help prevent things like this. Everything from names to medical terminology and other types of regionalisms even down to looking at, “Are there any characters in your book, even if it’s nonfiction, who are they? What do they sound like?” One of my favorite books we ever did so far is called Tiger Bravo’s War. It is a ten-hour audiobook about the Vietnam War that I would put up against Ken Burns any day of the week.

Our narrator who works with us in the company now on our podcasting divisions. He’s a wonderful guy named David White. He did an incredible job of nuancing about 15 or 20 different soldiers’ voices inside of this documentary-style memoir. Getting those characters out front, getting a sense of who they are, and having the narrator demonstrate that before you get too deep into the production, that’s important.

I want to bring up something because you cleared a memory for me of an audiobook that I was listening to and I was enjoying. I believe the author Red Moskoff. They did a character and they brought in a different voice. By the way, this was traditionally published—New York Times. Not only was it a terrible Middle Eastern accent, it was so bad that it sounded racist to me. It’s offensively bad.

They went full Apu from the Simpsons.

That’s a perfect analogy. I was going to say it was like a Breakfast at Tiffany’s nightmare. I still enjoyed the book but every time that would happen, unfortunately, it was more than once in the manuscript. I would cringe and it nearly ruined the experience for me. What about characterization, especially when it’s clearly across cultural narrations? This seems to me to be a real potential minefield. If you could you say a little bit about that.

There is always something to get better at. 

It can be. We produced a book that was author narrated and it was an emotional book. As I’m talking with potential clients and scanning through their books, a lot of them are highly emotional. I was crying in the first two pages of this guy’s book. He was writing it and he was an angry, abusive man. It was about his healing journey and what he wanted men to know. He had traveled to many countries as a professional Rugby player. He had voices of these people from different countries and cultures. He had a lot of facility in doing this.

He was able to slip into their skins—which most authors don’t have that ability to do. One of the things that the director did is he went and listened to other authentic accents to see how far off or how far on the author was and to make sure it didn’t come off as mocking or disrespectful in any way. There are ways to handle it in the direction process. Professional narrators are sensitive to this because they want things to be represented accurately. That comes down to the audition process and vetting people.

I didn’t feel like we needed the accent in that book I’m telling you.

A lot of times it’s not necessary or there’s a shade. You don’t have to hit it hard.

Why is this even happening?

It happens a lot with male narrators doing female voices as well. Some are brilliant at it. Some of them will characterize female voices as whiny, shrewish, or childish. That’s an issue in the industry that gets brought up regularly and on both sides. Women doing male voices, men doing women’s voices because it’s one narrator. Full cast recordings are still quite rare in the industry because of the cost of production. Some of them are great, like The Graveyard Book by Neil Gaiman, but particularly in non-fiction full-cast recording.

I’m glad we got a chance to talk about that. It left quite an impression on me.

If we have culturally diverse authors and one of our authors is from China. We opted not to have him do the narration. His articulation isn’t quite up to speed. It might be hard for the listener. He’s a brilliant speaker from the stage—he’s fantastic. But 8 to 10 hours on an audiobook will be harder. One of our biggest challenges has been finding somebody who is Chinese-American or Chinese immigrated to the US, a professional narrator who can do this voice authentically. 

Have a hint of the authentic accent without being thick.

It needs to be real. 

That’s another aspect of this. If the author is an immigrant or something in the US.

We have several books in the pipeline that we know our narrator searches expanded because there need to be more opportunities for a diversity of narrators. For years, it was, “This is Audible. I’m an Audible guy.” That’s one of the reasons people didn’t listen to audiobooks because they were boring.

“I’m a suburban white man Audible.”

“Can you see my blue suit just from the tone of my voice? I bet you can.”

“On weekends, I wear khakis.”

“I play golf.” I’m a professional instigator, I should warn you. 

What I wanted to say is this sounds like a heck of an opportunity. Let’s talk a little bit about investment-wise. What’s the difference when we hire an artist to record our audiobook for us versus doing it ourselves?

There are a couple of levels. We try to keep the cost of author narration and the cost of professional narration very similar. The business model we’ve created has allowed for that because counterintuitively to a lot of people, it used to be in our company that author narration was way more expensive. I run into that all the time but think about it. We had to train the author on a whole new skillset. We had to research studios. We had to pay studio time, which is hourly, and studio time, depending on where you are in the world, is anywhere from $50 to $250 an hour. The editing was a lot more intensive because we weren’t doing what’s called Punch and Roll recording. We weren’t doing live direction. Studios will give you a sound engineer who’ll tell you if you’re screwing up but they just record the whole session. We stop, back up, and record again to get rid of a lot of those errors.

The comfort level of the author was tense because even with training them ahead of time, it was crazy. All of those factors make for a much more expensive prospect. We’ve got things down and we have a negotiated rate with our narrators that we’ve got a sweet spot. However, we do also have a premium level for narrators. These are folks who are in the Actor’s Union, SAG-AFTRA. The minimum required hourly rate to work with those folks is $225 an hour. That’s what’s called a per finished hour rate. That can include multiple things. That’s not studio hours. I go back to that 40,000-word book is four hours long. It would be $225 for four hours. That’s the math we’re talking about here. We’re not talking about 15, 20 hours in a studio at $225 an hour.

Capitalize On The Audiobook - Tina Dietz

Audiobook Renaissance: It’s always better to experiment, beta test, and interest focus group things out before making a big launch. (Image via The Author's Corner)

That’s a lot more reasonable than I would have been imagining.

The average audiobook that we produce is somewhere in the $2,800 to $5,000 range.

I’ve heard of people charging 2 to 4 times.

It can get high depending on how much margin they’re adding. If you’re working out of New York or LA, your price automatically goes up because the cost of production is much higher in those cities.

If you’re hiring the talent or as you said, you were able to do it remotely, that’s not as expensive.

All the companies I’ve ever owned, except for my first one, was in completely remote. For years, we’ve been 100%t remote and my team is across North America and Europe.

A lot of businesses like mine are similar. We were already working remotely. The pandemic added my social life to the remote category.

I lost all my coffee offices for a while. I know that talk about first world problems, but nonetheless.

This has been informative. We talked about production, distribution, costs, and talent. The thing that’s occurring to me now is, you don’t have to reveal any names or anything. Do you have any stories of audiobooks either gone extremely well or horribly wrong? I always love a good story.

One of the reasons we changed the way we were doing things and I looked for solutions around author narration is because of both the amount of time that it took to work with authors that way and then having to go to the studio and the cost involved. Like with many things in business, a lot of what has to be handled upfront is expectation management. For people who don’t understand what it takes to edit audio and rerecord audio versus text, we call it a repeated education process and 90% of people get it. We occasionally do end up with someone who resists the training and coaching, and then after recording wants to go back and rerecord the whole thing because “now they have a handle on it” and think that’s included.

That is not the way that works. You can’t go back and do another ten hours of recording because you feel like it. You haven’t taken the coaching and been willing to do the work that needs to be done. Similarly, managing expectations on the professionally narrated side of things, it’s important upfront to get all of the expectations, voices, cadence, timing, pacing, and all these things are done. We do all that in what’s called the first fifteen of the book. We take about the first 15, 20 minutes, produce it, and make sure that it’s what the author wants before we produce the rest of the book.

We have an audiobook that created a tremendous amount of havoc in the author’s life because they realized in listening back to their own work, that they hated their work and wanted to shutter their company. It was intense. In hearing a third party deliver their work back to them, they had a breakdown. I’m a therapist by training but they were also in a different country, difficult to reach, and a long time difference. It ended up being an abandoned project with them not paying their bill because they decided to not move forward with their company. That resulted in some policy changes on our side of things.

Once you’ve been in business for a while, there are always a few items in the contract that were created in response to a specific situation.

That’s why contracts end up being so long.

They’re like, “We can’t let that happen again. Let’s set this.” 

Making people’s initials in certain paragraphs is something we do because it’s easy like the terms and condition page to scroll to the bottom and check, “I have read it.” It is important to read. I don’t read all the terms and conditions either, but in contracts, I definitely read every word because there could be some questions there.

I’m thinking about that. They should have paid you but it could have been a great thing that happened for them. 

That’s the thing and I don’t disagree. It was a case of somebody who was extremely well-meaning, had gone out, and they were putting themselves forward as an expert in an area that they had no experience in. It was all academic knowledge. It was all from synthesizing reading and going to workshops. They had never had a single client ever. They, unfortunately, spent over six figures in trying to launch this company. This is a lesson in entrepreneurship. I know there’s somebody out there who needs to know this. I’ve never told this story or alluded to this story anywhere in the media before. I built many businesses and companies my time and helped many other people do the same. It’s much better to experiment, beta test, and interest focus group things out before you do a big website, a book launch, or anything like that. 

I want to add to that because this has shown up many times in my business that somebody will come to me in that situation. They’re like, “I want help writing a book.” I’ll be like, “Cool but I’m not going to be the one helping you.” You have no business writing a book about your expertise until you’ve developed some expertise. Unfortunately, there are a lot of people out there who will tell people, “You need a book so you can have a business.” It isn’t true. It’s such a dramatic illustration of a big problem but this is investing over six figures to launch a brand with nothing behind it. By the time he came to you, most of that money was spent.

It doesn’t matter what religion you are. When it comes to sales, you have to become a Buddhist at that moment. 

This is an aftereffect of it. 

I will let people write a booklet. Quick turnaround, test, and we do help people with that. That’s why I came up with that idea, by the way, was because I turned away thousands of people over the last years who came to me wanting to write a book in exactly that situation and said, “Go become an expert and then come back.”

Come back when you have some chops in what you’re doing. That happens more on the podcasting side of our company. I will pivot people from, “I need to start a podcast.” “No, you don’t need to start a podcast. You need to build some clientele, sell some stuff, and be in business.” I’ll pivot them from having their own podcast to podcast guesting. That’s a great way both to network, to generate content, to build authority, all of those things that you want to do without the massive commitment that it is to have a quality podcast.

I know we’re a little off-topic, but I agree with you. There are people reading this who need to know this. When people start a podcast, what they need to do is get clients. When they decide to write a book, what they need to do is get clients or do an audiobook. The problem is if it feels productive. They can get up in the morning and say, “I’m growing my business,” “I’m recording a podcast,” or “I’m working on my book.” What they’re not seeing is what they’re avoiding. If people don’t have clients yet and everything’s theoretical, it’s because they don’t feel comfortable with doing sales.

A lot of what shows up looking like productivity is an expensive, very long avoidance strategy that could eat up somebody’s entire savings and set them back in terms of their ability to generate momentum in their business because they’re trying to avoid sales subconsciously. What’s they’re saying is, “This is what I do. This is how much it costs, Mastercard, American Express, or Visa.” That’s what innate and they can tell themselves they’re being productive. That’s why it’s so destructive when people tell people that. It’s a double whammy. When they figure it out, their resources are drained.

I bootstrapped my businesses in the beginning for years working other jobs, whatnot is exploring, and all of that. Sometimes you get sold the dream. I grew up in a situation, my parents owned a business, and I was surrounded by sales. Even I wasn’t comfortable with sales until I was in my late 20s, early 30s, it’s always something to learn. There’s always something to master or get better at. It never has anything to do with making the sale, it has everything to do with your internal conversation, your personal growth, and your ability to create relationships. The sales has nothing to do with sales.

We can do a whole episode on sales. I look at it that the sales conversation is a quest for clarity and to help the person that I’m on the phone will come to a place of clarity. If the clarity dictates that we work together, we work together. If the clarity dictates that we don’t work together, we don’t work together. That takes all of the pressure off everybody. I don’t feel pressure to make the sale and they don’t feel pressured too or people like they’re being sold because that’s not what the conversation is about.

This was a mentor of mine that created a lot of clarity for me around sales. Robin, how do you feel about cookies? 

I love cookies. 

If I were to bake a plate of cookies, I would say, “Robin, would you like a cookie?” Assuming we were together and not social distancing, you would say yes, right? 

Yes. 

If I were in a room, I walked around, and I offered 100 people a cookie, some people are going to say yes and some people are going to say no. The people who say no, is there anything wrong with my cookie?

Nothing is wrong with your cookie.

The people who say yes, is there anything magical about that cookie special or does it mean anything?

No.

There are all reasons they could have said no. They could be diabetic, not like that particular cookie, allergic to one of the ingredients, not hungry, or on a diet. The cookie has nothing to do with me. It has nothing to do with my worth or even with my ability as a baker. People say yes or no. Ultimately, you go out into the world and you think about “selling something.” You’re offering them your cookie, and there’s nothing wrong with your cookie. 

That’s a great analogy. That was the hardest thing for me to get over because I went from a place of being afraid of sales to I’m almost addicted to sales. I love selling. It’s fun. The big thing that I had to get over was taking it personally either I was lacking or what’s wrong with me. That’s how I did. I was having a lot of conversations in a short period of time to the point where I didn’t care.

That happens a lot with people learning how to like their own voices. They have to listen to themselves over and over again. I say all the time, “It doesn’t matter what religion you are. When it comes to sales, you have to become a Buddhist at that moment. You just have to practice non-attachment.” Temporary conversion. You can convert back afterward. 

You can pick up all your baggage. Tina, this has been wonderful and informative. Thank you for sharing your insight, wisdom, and great stories with us.

Thanks, Robin. This has been awesome. I appreciate it. 

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About Tina Dietz

Vocal Leadership Tina Dietz Twin Flames Studios

Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert who has been featured on media outlets including ABC, Inc.com, Huffington Post and Forbes. Tina’s first podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs.

In 2016, Tina was the recipient of the Evolutionary Business Council MORE award and in 2017 she received the award for Outstanding Audio Company from The Winner’s Circle. She is also a member of the EBC leadership body and a founding member of the Forbes Coaches Council. Tina was also the lead interviewer in the podcasting documentary “The Messengers” and featured in the film.Tina splits her time between the US and Costa Rica where she’s part of the leadership team building a community of conscious leaders called Vista Mundo.

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The Intimacy of Voice with Twin Flames Studios’ Tina Dietz

I invite you to tune to this episode of The Conscious Business Leader podcast, where I talk about the intimacy and power of our voice

Intimacy Voice - Tina Dietz - Twin Flames Studios

Or listen here

Gabby ScottRight now, we have Tina Dietz of Twin Flames Studios with us. How are you doing, Tina?

Tina DietzI'm great, Gabby. Thanks for having me.

Yes, thank you for joining us.So please tell us a story of how Twin Flames Studios came to be.

Well, Twin Flames Studios is a high ROI Influence and Marketing company where we use audio to amplify the voices and messages of trusted leaders and companies all over the world. It's really our mission to help these people help these organizations get their word out to a larger audience in the very intimate form of audio, whether that is nonfiction audiobook publishing, or that is podcasting strategically for your business.

And it's important that we note that in these times of great change, these powerful voices are needed now more than ever.

My background, and my story, is a little bit more like the twisty journey of a lot of entrepreneurs.I grew up as an entrepreneur—my parents’ business—the super sexy world of wood burning stoves and fireplaces.

Wow.

Yeah, very exciting. But I never wanted to have my own business because I didn't want to be tied down to a brick and mortar like my parents were. And I'm an only child, so that business was my annoying younger sibling when I was growing up.

Right, the baby.

The baby, yeah.

So, I became a therapist, and I tried to be conventional. And that didn't work out so well for me—

Okay—

As many entrepreneurs—

The entrepreneurial spirit was still—

That’s right, within the blood.

Yes.

So, after working in higher education, starting a nonprofit, and also building a family—another family business with my father, the Nayada Institute of Massage—I stepped off into a full-time business coaching practice. And through the jigs and the reels over the years grew that practice.

It was wonderful, had young children at the time, we lived a mobile lifestyle, we sold our stuff moved to Costa Rica. And at one point because I was… had my own, like personal expression—I grew up a little bit of a theater kid—drama kid—and was looking for some outlets, creative outlets—I became a voice actor as a paid hobby. And through that process, and learning the audiobook industry as a narrator—I was exploring that—I had this epiphany “Well, wait a minute, I'm coaching all these people from all over the world who owned businesses—20 different industries, eight different countries—why aren't these folks who are publishing their own books doing bestseller campaigns? Why aren't they doing audiobooks?”

And it was that curiosity that led me down the rabbit hole first for audiobooks—I already had my own podcast at the time—had fallen in love with that world. And that is what led to developing this niche in podcasting and audiobooks for business owners, thought leaders and companies.

And so what would you say the difference is versus something that's on paper, versus really hearing a tone? What does that do for an audience to really hear a voice?

Well, you know, a couple of years ago, I had the pleasure and privilege of being the lead interviewer on a documentary about podcasting called The Messengers, you can find it I think it's on Amazon Prime. And that was developed by Chris Krimitsos and his team at the Podfest Multimedia Expo. And that was, that organization was younger at the time and wanted to really explore what is this industry of podcasting from an independent podcaster’s point of view, rather than monopoly, or NPR or the, you know, the big professional gigs.

So, I interviewed about 40, different podcasters from all different walks of life, different countries, different places, most of them didn't know each other. And the word that came up in every single interview independently was the word intimacy. Podcasting being this intimate format, you know, directly into your ears—becoming a voice in somebody's head, it's such a privilege. And that and then also the ability to do active storytelling when we're so wired to tell stories as human beings. So that's, you know, the audio format has a lot of advantages in that way. And it's also the most accessible form of media, you know, you can listen—as I'm assuming some people are right now listening to this podcast—when you can't read, you can listen when you can't watch. So, you can take it anywhere.

And as a coaching also involved in telling… teaching people how to speak as well as I'm sure some people aren't necessarily natural storytellers. Is that something you sometimes have to teach certain clients as well?

Yeah, actually, the body of work that I've been developing over time and will continue to do so is around what I call Vocal Leadership. And that's really about the instrument that your external voice is and learning how to tune that and play it beautifully to another level. And also, the internal voices that we have, which is really… if the external voice is the instrument, then the internal voice is the music, the sheet music that we're playing.

So those two things really need to be congruent in order to have a presence, and in order to move people the way we want to move them through stories. And then, of course, there's also the actual storytelling, and microphone techniques, and all of that good stuff as well.

The little details.

Yeah, exactly.So, our hosts… One of the things we do as a company as we get our podcast hosts together into a mastermind about quarterly, to connect them with each other, and also to provide additional support and training.

Okay

And that's, in addition to meeting with them one-on-one to help them with the strategy, you know, as their podcast is, you know, being aired.

Okay, and so that kind of goes to my next question—you mentioned Voice Leadership, and then how you can kind of take an extra step to really connect with the audience. So then, what does being a conscious business leader mean to you?

I think that the word conscious has… has not become overplayed, but it's important to take a step back and look at “Well, what does that really mean?” I'm so glad you asked the question.

And being conscious in your business means taking not just your business into account, it's taking the impact that you're making, or that you can make into account. And that has to do not just with the people that you serve, but it also has to do with how your business is set up. How the impact… How it impacts the people that work inside the company? Is it a win for them? Is it a good culture? Is it healthy? Is it helping people develop their dreams and goals? And is it good also for the people who are, you know, the founders? So, sometimes it's really easy as a C suite or business owner to get on this hamster wheel where you will—you burn out, right?

So, you really need to bring a conscious view… You know, taking these things into consideration. What are the deeper values that you have? And how do those infuse everything that you're doing, everything that you're saying, and the practices that you have? You know, unfortunately, being in the entrepreneur world, speaking world, as long as I have, sometimes you run into people who preach these incredible positive messages from the stage, but then don't treat people well behind the curtain. And being conscious means that you're congruent.

And that also comes back around to the—you know—the vocal leadership, or embodied leadership that we all strive to develop. When you are conscious to make sure that, you know, you're reflecting and having the… your internal conversations match what's coming out of your face.

Wow, that's the first time I've heard that sort of response as far as how it can be one way for the show, but behind the scenes things aren't matching, and how it needs to.So, would you say then, in order for things to be congruent, it has to start with the internal of the founder, of the person who's kind of setting the culture from the beginning?

Yeah, I would completely agree with that. You set the tone. The buck stops here, as the old saying goes.

And I think one of the important things about being a leader is being open enough to seek the coaching on that or to seek the feedback on that, not just from other experts, but also from your team, also from the people around you, from your, from your clients. And it can really take something to hear feedback about that. I remember years ago—I'll go in all the way back to my 20s—I used to get this piece of feedback all the time, because I'm a pretty intense person, you know, I—

I understand, yes.

There's this intensity, and there's this fervor, and there's this passion. And it's… they would say, “Well, could you tone it down a little bit?” Or “Could you soften your edges?” And—oh, my god—that was so offensive, that pissed me off 18 different ways. Because I thought, I just thought they meant that they wanted it, “You go be quiet, put in a box, and smile and do what you're told.” And sometimes that was the case. But what I came to understand later, is that it wasn't really about me, it was about them being intimidated by me. But where I can be kind, and I can be compassionate is learning how to read the room.

Right

And learning how to not, you know, quell or shut off my integrity or my passion, but to manage it in order to express it in a way that people can really receive. Because that's what's important to me, can you receive the message that I'm giving?

Right, right. I guess that’s one of the hardest lessons to learn—different people receive things in different ways.

Right.

I’m just passionate, I just want you to do great, I want us to do great. And just certain ways… it doesn't sit with people like that. And it's learning how to do that extra communication.

Yeah, I remember one of the most important conversations I ever had was in a leadership course really kind of intense one year-long course. And one of my fellow, very successful executive woman, she said—I was getting all ramped up about something—she said, “Why is this so important to you?” I said, “Well, the question is, why isn't it important to you?” And we had a really fascinating discussion about how different people have different capacities to feel. And certain ones of us are very highly sensitive and other people are not. And just, it really opened my eyes, because I really kind of just thought that everybody was like me, and turns out, nope—

No—

Not so much.

I had to make those adjustments. And so, where do you see your business going then in the next three to five years? And I'm sure… We're seeing that people are doing more audio both receiving and giving, than actual reading, and literature, and everything. So where do you see your business going?

Well, it's been a… we've doubled the company four years in a row, time on time. And I don't expect that that will happen forever, certainly—

But it's nice.

It's great so far. And so, we're in a big scaling phase right now. And also, in a position, you know, earlier, in 2020, when the pandemic really was affecting a lot of our colleagues, our clients, our customers, former clients—things like that—I was grateful that we were in a position because we've always been a fully mobile company. And of course, audio is much easier to do remote—that we offered, you know, a lot of—a complement just for free. We went out and said, “What… how can we help?” and offered teleclasses, and consultations, and things like that, to help different companies make use of this online space, make use of audio, both for internal communications, and external communications and marketing. And so, we've had… 2020 was really a banner year for us.

And going into 2021 and beyond we're just looking to really serve more companies to have more intimate relationships with their current clients, with their future clients, with their colleagues, and even for their internal culture, because podcasting in particular, can help with all of that. And then on the author side of things, of course, a lot of people with time that they had, are finishing their books and getting things out on audio—and you know, audiobooks, outsell eBooks three to one across genres. So, it's… It's a beautiful thing to be able to help people get their voice out like that.

Yeah, absolutely, so you're kind of in a nice little sweet spot where it's like you get to of course, help people build their businesses and kind of make some pivots, but of course, it helps your business as well having more clients.

Exactly. You know, it's weird to say it felt like being in the right place at the right time after 20 years. So, worth the wait, worth the wait.

Absolutely. So, you have a few services offered through your website, such as links to your podcast and audiobooks. Tell us about any other services that you might offer, your business offers?

Well, you know, the done-for-you audiobook side of things, one of our… the key things that we're able to do with folks, to the best of my knowledge, we're the only audiobook house—and we do specialize in nonfiction exclusively—who is able to remote into wherever an author is in the world and record their audio book with them, live, full direction, from their home studio or office without them having to go into a studio.

And we can coach them on very easily getting good sound having a high-quality audiobook, and it keeps the cost down. And it's also very comforting to be in your own space while you're do that. So… And we also can do really fun things like insert music, and even other audio clips, and things like that. We're producing a memoir for a family right now on the Holocaust. And there are some fascinating video clips that we're converting to audio that we're going to be inserting in the narrative to help tell the story. So, there's some really cool stuff we do on that side.

Same thing with podcasting. Podcasting is so creative and such a beautiful format to get your message out there. So, whether it is internal podcasting—like we do with enterprise level companies—, external podcasting—that we do with companies and organizations to help get the word out about who they are, what they do and develop their influence—, or the vocal leadership—that I do one-on-one, to help people become more effective in the messages that they have. We're just happy to do all of it—

Yeah, sounds like, yeah, cover a lot of different things that a lot of different people could use especially right now with how things have changed. And so, for anyone who's interested in using any of those services or just even wants to connect with you, where are the best places, and platforms to go to?

You can definitely find me on any social media platform. We have a social media following about 280,000 so we're out there and so you can find me, Tina Dietz. You can also look up Twin Flames Studios, although my name is probably going to get you a better result there on LinkedIn, certainly Facebook, Twitter, or Instagram. And you can also just come over to us at TwinFlamesStudios—it's a lot of ss—.com, and come and hang out with us find out some more information, and grab a cup of coffee.

Love it. I love coffee, and I'm sure others do too and would love to share with you.

Me too.

Perfect.

Tina Dietz, thank you so much. It has been such a pleasure learning about you and your company today.

Well, it's been a pleasure being here. Thanks so much, Gabby.

Learn more about the intimacy and power of our voice,

and about vocal leadership

Hidden Mysteries Behind Microphones and Recording Tips for your Podcast

In this quick video, I share with you some mysteries behind microphones and give you some recording tips to improve your podcast sound quality

Microphones and Recording Tips for your Podcast - Tina Dietz

Tina Dietz

Hi guys, it's Tina Dietz from Twin Flames Studios, and I wanted to do a really quick video for you on microphone technique, because I hear microphone issues constantly—particularly on new podcasts—but even on longstanding podcasts.

And there's a few things that are very small that you need to be sure that you're doing with your microphone.So, first of all, this is a Yeti. Yeti is one of the most popular microphones on the market. A lot of people have one. I've been using one for years. Even though I've got other ones floating around, I do come back to the Yeti because it's familiar and lovely.One of the biggest issues with the Yeti people don't know is that it is a side presentation microphone—you don't speak into the top of the Yeti, you talk into the side of it. The other thing that happens a lot with the Yeti, as well as many other microphones, is you may have what's called the gain adjusted wrong. Gain is sometimes a button or dial on the microphone; sometimes it's in the software. The gain has to do with how much volume, or how much that your microphone is taking in. And you want to have that generally set about halfway. Not too low, not too high. Sometimes you have to experiment with it.On a microphone like the Yeti there's also different settings on the back—read the directions. Usually, for podcasting, you use the cardioid, which is the little heart symbol on the back. There's different settings on the Yeti because it is an omnidirectional microphone—you can have a bunch of people sitting around it to get sound.This is in contrast to a top presentation microphone, which—if you have a microphone that looks anything like this—and most microphones are a top presentation microphone. So, a microphone like this—this is a Samson—you would speak into the top of it, not the side of it. So, one of the biggest issues of Yeti—the sound isn't here; it's here. So, make sure you're doing it right.The other thing is, are you close enough to the mic? When we're on video like this, I'm sitting back kind of far from the microphone, and you know, you might be getting a sound. If I'm recording a podcast, I don't want to be that far away. I'm going to take a hang loose sign; I am going to put my pinky finger on the microphone; I'm going to put my thumb on my lip. And that is as far away as I should be from the microphone.If you want to create an even more intimate sound as long as you don't get too loud—because it'll pop your sound waves—you can even get in a little bit closer. And you can probably hear in the sound quality that there is a difference here when you get right up on the mic.

If you have a lot of popping and sibilance—you'll hear that right there—on your microphone, you want to make sure you do have a guard on it like this—a foam one or a screen one. They will help with the sibilance; we can also do some in post-production.And I'm also speaking in a room that is quite big—high ceiling, all of that. I'm going to get a lot of room noise. I'm going to get a lot of reverb. So, when you are recording, think about recording either in a smaller space with soft cloth or, you know, acoustic tiles on your walls. Record in your walk-in-closet—it's a great space to do recording. Just don't use video.And for God's sake, stop using Zoom for your podcasts. Even as a producer, I can tell you we have used Zoom for our podcasts in the past. We have stopped doing it. Because all of the changes in the software of the platform, they are over-compressing the sound quality. We're not getting good quality out of Zoom anymore. So consider using a podcast platform like Squadcast.fm—that's the one we use for our clients, Squadcast.fm. That is not a paid plug. It's a really easy to use format. There are a bunch of other ones out there as well, that are going to be better than Zoom.Audio and video—very different. We'll talk about that in another video. But I wanted to talk with you—since I'm seeing so many podcasts launching here in 2021—about some quick microphone techniques. These are very, very basic. There's a lot more we can go into, but if that's helpful to you—I really hope it is and hopefully that'll improve a little bit of your sound quality on your new podcast.Talk to you soon.

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microphone and recording tips for your podcast?

Strengthening Your Voice of Leadership in Uncertain Times — Tina Dietz

I invite you to join Julia Steele and me at the VID19 Conference and learn how to strengthen your voice of leadership in uncertain times

Headshot of Tina Dietz under the caption of Strengthening Your Voice oof Leadership in Uncertain Times with Tina Dietz at VID19 Conference

Hi, everyone, and welcome to day eight of the VID19 Conference. My name is Julia Steele, I'm the creator and host. I cannot believe we are on day eight already, but days are flying by and the feedback has been absolutely brilliant. So, thank you so much for everyone that has reached out to me and the other contributors. It's great to see you all getting so much value from this conference.

It's traditional in Australia to acknowledge the land that we stand on at the start of every conference. So, given we are on a new day, I am just going to acknowledge that I am standing on the land of the Wurundjeri people, of the Kulin Nation. I extend… Sorry, I, I'll start again. I want to acknowledge the land, the land that I stand on, and the people of the Wurundjeri in the Kulin Nation. And I pay my respects to their elders: past, present and emerging. I also extend that to all First Nations people that may be joining from around Australia, and overseas as well.

We are joined by the wonderful Tina Dietz. She joins us all the way from Florida. I just love that this is getting more international by the minute.

So, Tina, thank you so much for joining us. And you're gonna help us sort of explore and strengthen our voice, you know, while we lead through these uncertain times. So I can't wait to, to see where you take us with this. And thanks, again, for joining from Florida.

Oh, it's my pleasure. Anytime we can reach out to each other across the globe, it's always a privilege. So I really appreciate that.

Okay, so leading in uncertain times.

I know, Julia, you speak a lot on this as well. So, this is a topic near and dear to my heart. Just to share a little bit about myself.

I've been an entrepreneur for many, many years, many decades, I grew up as one. And I also found myself trained as a therapist. I have been in business for a couple of decades building businesses around the world, more than 20 different industries, and about eight or nine different countries now and counting.

And my company, Twin Flames Studios, works with leaders, executives, trusted brands, and entrepreneurs to help amplify your voice and your message not just to your audience, but also to your team, to new people who are looking to find you. And we do that through audiobooks. We do that through podcasting. And we also do that through what we're going to talk about today, which is vocal leadership. And a lot of people haven't heard about vocal leadership. So, I'll explain more about what that means in just a couple of minutes.

But you know, with everything going on, I'm just, it's funny, I think this is about my—I've always used Zoom a lot, my company has always been mobile so I feel very fortunate. And this time to already be in a place to help other people work with online formats, work with audio formats, because this is what I've been doing now for more than a decade. And it's… But sometimes I am on Zoom so much I question that I actually have a lower half to my body. And it gets a little weird after a while. It's like, “Do I exist from the waist down? I'm not entirely sure.” And I'm also pretty sure that the unofficial tagline of Zoom is “Zoom: Pants optional.” So I don't know if you're wearing pants joining us here today. You don't have to because you're not on camera. Actually, I don't have to either. But I am, I assure you.

But what we're gonna be talking about today, just to—And I'm super curious if you want to put into the chat, anything about what brought you here today? Where you're from? I'm monitoring the chat. So, I will definitely be taking questions as we go along—If there's something that comes up. My preference is to be highly, highly interactive in everything that we're doing here, because the best way that I can serve you is by covering those areas and covering those topics that are going to be most relevant to you. So, as we're going along, if something pops up for you, please do put it in the chat, ask questions again, feel free to introduce yourself, so we kind of know who's out there. We had a really lovely turnout for this today. And I'm excited to get to know you as well.

So how to strengthen your voice of leadership in uncertain times, and what exactly is vocal leadership, and what makes it important?

So vocal leadership encompasses a wide range of topics. And this includes

  • Your personal vocal mechanics—which we'll talk some about today.
  • The dynamics of communication
  • Team communication

It's present in meetings and presentations—when you're live and in person, and you can actually, you know, touch elbows, things like that. It's present when you're in online presentations like this. It is also present in your speaking peer to peer and networking. Anytime that you're using your voice, vocal leadership is present.

The two areas that we don't think about our voices being present, but they are very much present are

  • The voice of your message or your brand
  • And how you know who you are and what you stand for—and your values come through that particular modality of your voice.

And the very most important part of vocal leadership, which is your inner voice, and what that tells you, how that informs you because that inner voice that you have—or maybe it's lots of voices, as I can attest to myself. That is one of the things we're also going to discuss today is that inner voice as well as the outer voice—so meetings, presentations, sales conversations, conventions, conflict resolution, performance review, team collaboration, vocal leadership encompasses all of these areas and has a significant impact on your performance on the culture, on everything that happens.

And the two areas we're going to focus on today to help you be the calm in the storm, are:

  1. The mechanics of some vocal leadership technique to help you lead during meetings and conversations. And these are going to be useful to you in any situation where you're the “leader”—I'm putting that in air quotes, because some of these situations, we don't think of ourselves as leaders. Certainly working with our teams or working with clients, working with freelancers, any of those areas, sure. But you may also be having a leadership role in parenting, taking on being a leader or holding a space of calm in your other relationships with friends or in the community.
  2. And we're also going to be covering ways that you can manage your own inside voice, your internal conversations and habits about what happens, you know, inside of you as you're looking to communicate with other people.

And the key to vocal leadership is aligning these inside and outside voices, being congruent. And that's truly where authenticity lives. And if we're looking to truly be leaders, then authenticity is where we must stand as much as possible at all times.

So, when we start with the vocal leadership mechanics, there are four factors we're going to focus on today—there are far more than that. But the four factors we're going to focus on today that have been shown in research to significantly impact how you're perceived as a leader and your credibility, are:

  1. Articulation
  2. Tempo
  3. Flow
  4. Sonority

I'll say that again, articulation, tempo flow and sonority.

Articulation is how clearly you speak, how understandable your words are. And the more articulate you are—not over articulate, because when we're over articulate, we start to sound like a snob, and nobody likes that. Under articulation, of course, kills your credibility because you start to slur your words, you're not understandable, and then people wonder if you really know what you're talking about. But articulation is important. And particularly since we're talking about online meetings, and non-visual meetings, in many cases, articulation is extra important because people need to be able to understand you. And they need to be able to be very clear on what your words are and how you're speaking.

The second area is tempo. And tempo is arguably the most important factor to focus on. Tempo is your natural speaking speed. Now, I live in Florida, but I'm originally from New York. Not New York City, but Buffalo, New York, on the opposite end of the state. But nonetheless, being from, you know, that area, the Northeast, we tend to speak pretty quickly. That's a natural tone for me, I'm never going to be somebody with a lower, slower, more laid-back tone of voice—like you might find from people from the southern US or from other countries where the cadence is much, much slower. So, it's natural for me to have this slightly faster tempo. Your correct tempo is whatever is right for you. And it is, in research, in all the research studies, probably the top factor in what makes you most credible as a leader and what makes you sound most trustworthy.

This is because it has a lot to do with your breathing. Everything comes from the breath. And when we are breathing to shallowly and our voices start to speed up that's an indication on a very biological level that you're nervous, that maybe you're lying, or that you're angry, depending on how you're presenting to people.

On the opposite side of things, if you're halting and your tempo starts to slow down, then you lose people's attention. And they start to fade off. And they're not really focused on what you're saying. And that's a credibility killer as well. So, the most important thing we can do on the mechanic side of things, first of all, number one, is to focus on our breathing. Practicing your breathing—and this can be do through yogic breathing, it can be through something as simple as what I call “The 4-4-4 Breath” and this is where you inhale on a count of four, you hold for a count of four, and you exhale on a count of four. And this helps normalize your breathing, which helps settle your parasympathetic nervous system, and creates more calm throughout your body, which translates—of course—to your brain, and how you're connecting with your audience, or the person you're sitting in front of, or your child, or whoever it is that you're communicating with. And we hear about breathing a lot. But we don't necessarily always take that advice. If we take a few moments, it can make a tremendous difference in how we're perceived by other people.

The fourth factor is flow. And this is how smoothly your words come out of your mouth. This also is indicative of the dreaded “uhms” and “ahhs”. When you're a public speaker or you give a lot of meetings and presentations always tell you, “Oh, you got to watch how many times you say ‘Um,’ and ‘ah.’” The problem with that is that the more you think about “uhms” and “ahhs,” the more you tend to save them. It's like don't think about pink elephants, and there's the elephant, right? So, if you give yourself some room to let go of being concerned about the “uhms” and “ahhs,” the best thing that you can do is focus on the other person instead of what you're saying. Not on their reaction, but in being present to them, even in an audio-only situation. And we'll talk some more a little bit later about how our audio-only—when we're listening—and how audio-only actually can heighten our senses, and how we interact with that, and how we can trust ourselves and our listening when it's audio-only. When we're in a situation where we are listening to other people, focus on them, be present to them, and many times that will get rid of the “uhms” and “ahhs” because those “uhms” and “ahhs” are indicative of our own brain interrupting us trying to get us to say things a certain way, or questioning ourselves in our internal conversation if we're saying the right thing or not. We get worried about “Oh, what do I have to say next?” And that interruption of train of thought can really damage your flow.

So again, coming back to your breath, keeping yourself calmer will help your flow and help get rid of those “uhms” and “ahhs,” and increase your rate of flow for that extra boost of credibility and leadership.

And the last factor we're focused on today is called sonority. Sonority is the pleasantness of your voice. And in truth, most people, the more they practice these other factors—articulation, tempo, flow—the more you take care of your voice, the more your sonority will rise. Not everybody has a naturally super pleasant voice, but you have to work with the voice that you have. That's the only choice that we have—is to work with the voice that we have. And it's a funny thing, when I speak to groups of people—and I'd be curious as to what happens here with this audience—when I ask the question, “How many of you here like the sound of your own voice?” How many people do you think raise their hand? Yeah, pretty much nobody. About 80% of the room will tell me—on any given room—that they do not like the sound of their own voice. And this goes even for podcasters and professional speakers. Even in rooms like that, I'll get 50 to 60% of the room saying “Ehh, I don't like the sound of my own voice. I like my content, I might be able to own my identity as an expert, but the sound of my voice?” Right?

So, it takes something to get used to the sound of your own voice. And truly the only way out in that situation is through, as the old saying goes. You have to listen to yourself back and learn how to appreciate sometimes you just have to get used to it like a habit over and over again—listening to yourself doing interviews on podcasts, listening to yourself just doing recordings are around your house with your own musings, and things like that. And find ways that you can appreciate the voice that you have. Even if you are, you know, find yourself concerned about things like an accent, I'm going to ask you to let that go. Because what makes you unique is your voice.

And if you have any concerns about how understandable you are, then we go back to practicing the things like articulation, and tempo, because all of those things are going to help make your voice more understandable, depending on the audience that you're trying to reach.

So, the other factors around sonority that I wanted to touch on are two credibility killers. And these are far more prevalent in North America than they are in any other part of the world. So, I'm very curious for our audience in Australia if you see this as well. And those two credibility killers are what we call Up Talk and Vocal Fry.

So up talk is where you make every statement sound like a question. And that really makes you sound not credible. Because you make you sound like you don't know what you're doing. And that's an example of what up talk sounds like. Most people will up talk the end of their sentences when they're not entirely sure how their message is going to be received. If you're doing a live networking event, for example, and you have to give a 30-seconds “Hi, my name is so and so. And my business is such and such,” you'll hear a lot of up talk in people sentences, because they're kind of questioning how they're going to be received in the room. This is another good area to ask somebody else, rather than try to figure it out yourself, if this is a habit that you have—it's actually kind of difficult to hear if you do it in the moment, and you can practice will be called downstrokes. So up talk would sound like this: “Hi, my name is Tina Dietz, and my company is Twin Flames Studios. And we help amplify the voices of leaders and authors and companies around the world.” Sounds a little off, right? Speaking that with downstrokes with sounds like this: “Hi, my name is Tina Dietz. And I'm the owner of Twin Flames Studios, where we amplify the voices of leaders and companies and authors all over the world.” Sounds a little different when you get to hear the contrast between the two. So, you can see why that's a bit of a credibility killer.

The other one I mentioned is vocal fry. Now I have a hard time even doing vocal fry because my voice doesn't like to do it. I've trained myself out of it. But if you're familiar with the American celebrities—the Kardashians—these guys are a good example of listening to vocal fry, it makes you sent voice sound like it's a little bit bored or dismissive, because you drop the ends of your sentences down into your throat. And it's kind of a vocal fry kind of sound. You'll also hear this on American radio, on National Public Radio a lot, particularly with the male hosts on shows if you listen to podcasts, you'll hear this quite often in a lot of professional level shows. But the thing is, the reason it's a credibility killer is—and it's not with those guys who are professional hosts or even with the Kardashians—is we're not looking to take advice necessarily from the Kardashians, or from a radio show host who's doing a game show, we're looking to be entertained by them. So, the vocal fry doesn't matter for their credibility because we're not looking for credibility.

But when you take that same vocal fry, and you put it into a situation where somebody's doing a job interview, we find in the research that across the board—regardless of gender, regardless of age, regardless of race or any other demographic situation—if somebody is giving their answers in a job interview with vocal fry, they are across the board seen as less trustworthy, less credible, and less hirable. So, it is a habit that we do take try to with our leaders try to coach you out of because it can be damaging, particularly if it's done a lot. Here or there you are having a bad voice day, fine. But habitually? Not so good. So those are the two credibility killers with sonority.

Now when we're in a meeting, and you're running something with a team or you're running a program, you can keep these factors in mind. But what's more important is that you practice them ahead of time. So, articulation practicing with things like tongue twisters, and facial exercises are really important.

Tempo, as I mentioned before, the best thing you can do to work with tempo is to work with your breathing. And that tempo piece will flow over—no pun intended—over into the flow and sonority areas as well.

Listening back to yourself as the other best thing you can do for your vocal mechanic so that you can start to identify—And this is not a situation of beating yourself up. This is listening to yourself to say, “Okay, what can I add?” Or “What can I enhance?” Or “How can I create my next level?” That's the conversation that we're in. This is only a conversation between better and best, I never want to hear you beating yourself up for the voice that you have.

And by the way, we have put together a Vocal Leadership Workout for everybody that you can download. And it's got tons of exercises in it, and it also has links to some articles that I wrote for Forbes magazine, and some other places on different aspects of vocal leadership. You can download that we'll put the link in the in the chat as well at TwinFlamesStudios.com/vid19. And that's… I really, really love this vocal workout, I have all my clients do it to get them going. Because we don't think about our voice as the machine that it is, as the muscle that it is. And the neck muscles and the throat muscles around the voice are very complicated. There's a lot of people… You think about it, you have basically a popsicle stick holding up a bowling ball. That's the musculature of your neck. And it's all these crisscrossing tiny little muscles. And if you go to massage your neck or your throat, you can start to feel it like “Holy crap! That's like piano wire in there! That is really, really tight.”

So, allowing yourself… give yourself some throat massage is really, really helpful. We'll talk about that, along with some other techniques a little bit later when we get to talking about managing your inside voice, which we're about to switch to right now.

So, all of that being said about the mechanics of your voice. You know what’s really important? The inside part. Yes, it's important to have all these factors and to practice to manage the articulation. There's lots and lots of different things when we work with podcast hosts, or we work with authors who want to narrate their own audiobooks, there are a lot of mechanics that we go through for phrasing, and asking certain questions, and speeding up, and slowing down, and different listening techniques. All of that is wonderful and valuable. But if I gave you nothing else today, it would be to talk with you about who you are being when you are being a leader, and it coming through your voice that way. So this is all about your inside voice.

It's who you are, and who you are being far more than what you're saying that's going to make the biggest impact on who you're communicating with. We are wired as human beings for empathy. 100%. All the time. We are herd animals, we are social animals, so to speak. And we have these wonderful things called mirror neurons. Mirror neurons allow us to kind of see and understand or feel and understand what somebody else might be feeling. And mirror neurons and empathy kind of cuts both ways. Those mirror neurons that make us able to identify and feel so strongly when we're watching a movie, and the dog dies, or your favorite character falls in love. We feel those feelings even though those events aren't real. That's how powerful those neurons are. And that same biology is what people are reacting to when you're communicating with them, even with non-visual communication. So, for example, have you ever been on the phone, and all of a sudden your stomach drops, because you sense that something has changed without the other person saying anything. Or if you're a parent, your kids are playing in the next room, and suddenly the sound changes, and without even knowing why you find yourself going into check on. And then there's music. Our emotional state can change in an instant, just for those first couple of bars of our favorite songs. So, here's the thing.

You have that same impact on everyone around you. Every single day, we impact those around us whether we're conscious of it or not. And the opportunity for each and every one of us is—Do you want to make a conscious impact or an unconscious impact simply through how you're being? So, have you ever thought to yourself who are you being when you're being the best version of yourself? Who you being when you're being the best version of yourself think about that for a moment. And I'd even invite you now to close your eyes and see where you can feel—see what I said, “See where you can feel?” it's kind of a dichotomy there. But think about it just close your eyes go inside. Where do you feel those emotions in your body when you think about when you feel the best? Think about a scenario about when you have felt the best, maybe a peak experience is, or working with your clients, or, you know, you had a really great experience speaking, or running a meeting, or you had another accomplishment. Where do you feel those emotions in your body? And how would you identify them? A couple of places you can think maybe to check in are your chest, your throat, maybe you have this level of calm alertness. I hear that a lot from clients of level of calm alertness, like you're ready, but your calm. It's a really cool way to be.

You see, we're never taught to practice our emotional states, like we're taught to read, or throw baseball, or create a presentation. But it is a skill, like any other. Intentionally bringing up an emotional state and putting it on—like putting on a new jacket—is something that we as human beings have the absolute ability to do. And it's something that is a very worthwhile practice, because it's not so much like you have to control your emotions, but it's a conscious shifting and a conscious choosing of who we are going to be. And as a leader, this is incredibly important as an internal skill. So, let me break this down into a more practical state.

One of the ways that we train authors who want to narrate their own audiobooks, and our podcast hosts, and our vocal leadership clients to practice these different emotional states, one way we do that is to take a passage from a book—or if we're working with an author to passage from their own book—and read it in different emotional states. You know, and I'm going to give you an example right now. I've got some classic quotes queued up in front of me here. So, this is the first line from The Great Gatsby. So, I'm going to read it normally. And then we're going to try on some different attitudes or different emotional states with it. And you can try this on your own with—open a book and just try doing it in different ways. And the trick is to say, “Okay, as I'm reading it in these different attitudes, how does that feel in my body? Where do I notice it?” so you can bring it up really consciously?

So, here's the first line read straight. “In my younger and more vulnerable years, my father gave me some advice that I've been turning over in my mind ever since.” Okay, let's pick a let's pick an emotional state—let's do sad and regretful. “In my younger and more vulnerable years, my father gave me some advice that I've been turning over in my mind ever since.” Or if we can try angry. “In my younger and more vulnerable years, my father gave me some advice that I've been turning over in my mind ever since.” Right? Maybe we can try excited. So I'm really excited to share, okay. “In my younger and more vulnerable years, my father gave me some advice that I've been turning over in my mind ever since.”

Okay? So those are some different emotional attitudes. And when you're practicing this, I invite you to practice it in a big way, in an overplayed way, in an over dramatic way, so you can really emphasize. And then every time you do a different emotion and try on a different emotion, close your eyes after you do it and see where you can feel it in your body, see where it raises or lowers your energy. And just start to get a little practice doing this. Because your emotional states are something that you many, many times can choose. And this is also very helpful when you are managing people because as leaders, we tend to be “emotional Velcro”—things stick to us, and we can help it because we're empathic and we care. So, you might start out your day feeling really great, and then help people through a whole series of problems, and then by noon, as you're taking a break, you make time to take a pause and go “Okay, is anything sticking to me that might be somebody else's?” Taking a few deep breaths and blowing it out. So, when you kind of clear yourself, there's some different ways that you can kind of clear yourself throughout the day. And clearing yourself throughout the day is super important because of this “emotional Velcro” state that we go into. And because we can shift emotional states, as quickly as we want to. We tend to be—if particularly if you're a coach, if you're speaker, if you are a conscious leader, and you're out there working with people, you've probably been on a ride with people through this empathic state that you have every day. And so, it's important in between times, to take care of your vocal leadership. To pause and see what your internal voice is telling you—has something anybody said to you kicked up an old belief maybe of something that, you know, kind of mirrored off of a client or a colleague, that you need to take a moment to shift? Or maybe someone had something really dreadful happened to them, and even though you didn't totally take it on, there's a little bit of something you need to process.

There's a couple of different vocal techniques you can do to release some of that stress physically, that then translates again to your nervous system and help you bring back that balance or that homeostasis, that internal / external voice congruency that we're looking for. And one of those is something that I mentioned a little while ago, which is throat massage. The throat is a very vulnerable area for most of us. It's not something we allow people to have access to, you know, you touch people on the shoulder, you touch people on the arm, you might even touch people on the knee, give them a hug, but somebody touches your throat? This is a very vulnerable space. So, giving yourself a few minutes to give yourself a little bit of a rub, or slide your fingers particularly up in this area on the bottom of the jaw. Thumb presses—thumb presses down the side. There's a massive muscle that goes from the bottom of your ear all the way down to the throat called the Sternocleidomastoid—say that five times fast. That's a big muscle that also is related to TMJ. So, if you have any jaw issues, sometimes massaging and giving some attention to that big muscle will be a relief for you. So that's one thing you can do to relieve some stress in that area. The second one, I also alluded to, and that is blowing it out. But I also like to refer to it in honor of my grandmother as “The Italian Grandmother Sigh.” And so, this is again, something that helps activate the relaxation part of our nervous system, and it's simply taking some large deep breaths and allowing a sound to come out on the end. So just “Aaaaaaahhhh.”

And I remember my great grandmother sitting in crocheting in the afternoon, and every so often, she would just let out this deep sigh. And I realized years later that that was her way of just releasing tension. She wasn't trying to get attention, she wasn't being dramatic, anything like that it was her body just even unconsciously, just releasing some of the tension that she was going through. So that's another very simple, very, very easy technique that I would recommend.

So, in particular, before you go into meetings, check in with yourself and see what you might need. It's very, very easy for us to get caught up in the doing. But it's the being that allows us to stay on track and go with the flow and be the biggest help of those other people that we interact with and that we lead. 

One of the questions I get asked by leaders a lot, is “How much should I share personally with my team, how open or vulnerable is good to be?” Now this question came up long before we were dealing with the global situation we're dealing with now.

So, let's go back to our example of being in an online meeting or a conference call. And so, let's say you've been conscious of your way of being and you're bringing a good version of yourself to your phone call. You are ready to listen to people, your empathy is turned on high, you feel good, you’re breathing, your tempo and articulation are natural and flowing for you, and you're kind of embodying this calm in the storm for your team.

Now as you start your meeting, what many leaders are reluctant to do, but is extremely important to do particularly in times of uncertainty and difficulty is—it's important to acknowledge any elephants in the room. These concerns or issues that your team might be dealing with, but maybe they're reluctant to bring up. So, you as a leader holding a space for what we call clearing is going to help your team be fully present and deal with the task at hand and focused. So, regardless of the way you have this clearing—and there are several ways to approach clearing, I think there are going to be a little outside what we have time for today. But the point is that your role is to model what we would refer to in storytelling as telling the story from the scar, not the wound. Telling the story from the scar, not the wound. So, here's how that looks or sounds. This is where you acknowledge what you may be feeling or going through that's impacting you. But keeping in the clear state of being that you're holding from the team.

So, for example, you might share at a time like this “No, overall, we're doing pretty well, I have to admit, something that's on my mind is my elderly parents live far away, and my mom has some issues with her lungs. So, I have to admit this is causing some stress. And I'm grateful to be able to be in contact with them. And I know they're taken care of, but it's something on my mind. So, I'm just saying in this clearing that even though that's on my mind, I'm going to set that aside, so I can be fully present with all of you.” So that's telling the story from the scar.

If you were to tell the story from the wound, and you've probably heard this in meetings, it might sound something like, “I'm really worried about my mom, I don't know what I'm going to do. This whole thing has gotten me so stressed out, and Oh God, guys, I'm so sorry. But I, just you know, I'm having trouble focusing. And I know this is really hard for everybody.” That's what telling the story from the wound sounds like and it creates a totally different energetic scenario in a meeting. It's definitely something that's going to impact your team. They're going to immediately feel that, and then they're going to be reacting doubly, because not only are they then worried for you. They are—instead of an area being compassionate, or empathetic with you, which is you would they would hear and react to the first way—now they're going to be worried. And they're going to have their own worries on top of it. And then they're worried that you're going to freak out and then they have to carry the burden. And then it's going to spiral.

So, telling the story from the scar, not the wound is the primary cardinal rule, I want you to remember, when you're thinking about how to deal with being the leader in conversations that are challenging, times of high stress, high uncertainty. You are there holding the space. And that's why it's important, you know, not to go from meeting to meeting as much as possible but to leave a little bit of space in between even if it's two or three minutes. To regroup, check in on your way of breathing and being and get your nervous system in homeostasis before you walk in, with that your voice intact, with your being intact at the same time. So, modeling this leadership behavior is super powerful for any team to keep people focused, clear, and also feeling connected to each other and to you.

So, I am known in the circles that know me as a bit of a fire hose on this topic and whatnot and give a lot of information and a lot of topics. And I do just want to remind you that a bunch of this, and these tips are written down in the Vocal Leadership Workout I mentioned at TwinFlamesStudios.com/vid19.

I want to pause for a minute before I lay on any more, and just see about questions, and opening up the floor for comments, and things like that. So, let's take a look here. Oh, this is very cool. We got Canada, Melbourne, Australia. Oh, good to know Australians very commonly use up talk. I yeah, I have my I have several Australian colleagues and I haven't heard of them. So, I have been curious about that.

It's pretty, pretty common in the media in particular. So, when you're watching the news—

Really?—

We talk, and we talk, and we talk, and when we go up at the end, and everything's great.

Very common in Canada as well, as well as the Midwest of the US. But really, it's a human thing. Yeah, it's very much a human thing. So, I'm very curious in all of the info I just threw at you guys, any kind of questions you might have, or if you'd like me to go deeper or clarify on any particular topics. And while you guys are typing, I'm going to go ahead and put that link into the chat.

If you've got any tips, or if I can check out your website, because I find it takes me a while to get my voice warmed up in the morning.

Absolutely, absolutely.

And is there things on there that I can—even now like I'm talking to you, I'm like “I could do with some more cup of another cup of tea or some honey or—

Definitely. Yeah, those are those are all good things. Yeah, there's a bunch of things in there.

One of the things we can definitely use gargling with warm salt water is really great for breaking up mucus, particularly, excuse me in the morning. Another thing we always tell folks, if you're going to be doing a lot of speaking, of course, stay away from dairy, citrus, and if you can stand it coffee—I usually ignore that last one. And so those all are things that tighten the voice. Yeah, any kind of really heavy meals. Anything that's going to kick up your stomach acid—if you tend to be sensitive and all of that—may impact the quality of your voice or the stamina of your voice. If you have stomach acid coming up, it's going to erode your—it's going to make things more tired.

Sleep is another big one. You can usually tell if somebody's tired by the quality of their voice. Their energy is going to be a little off, they're going to be a little slower, they may start to “uhm” and “ahh” again. So, sleep as much as possible is really a good thing to take note of. And that throat massage I mentioned before, is important.

I'm a big fan, I drink a lot of tea. So, I'm usually get some sort of tea, yeah, ginger, tea, anything herbal tends to be good for the voice to kind of keep things going. Some people have some issues—and sometimes it's just the day—with mouth smacking noises or that kind of mouth click sounds, which is super annoying. And so, if you know that you are somebody who has a tendency to do that, a trick from the voice acting world is to have a bite of an apple, or particularly a green apple. And there's something about the pectin and the acid in the apple that helps to alleviate that mouth smacking noises. Many times, if you go into a professional recording studio, you'll see a bowl of apples on a table. And most people don't know why that is. But it helps to alleviate that. Chapstick is also helpful to have for that. But sometimes water doesn't do it. It's another thing you got going on. That also does point to dehydration though. If you get a lot of mouth smacking noises, chances are you have some dehydration. Speaking of which…

I think it's such a fascinating area, like you said, your comment around, we've got something quite thin holding up a whole bowling ball. And I never thought about it like that. But if anyone's got any questions really encourage you to put them in the chat. Tina, I think I've become more aware of my voice, the more I speak. And particularly having sat on this conference now for what eight days I can feel my throat—

That’s a big job—

Getting a more of a workout than it would normally do. So, thank you so much for sharing your insights. I've already opened your link that you popped in the chat. So, I'll be downloading some of the cool leadership stuff too. So yeah, it's, it does make a difference. And even just listening to you reading that same sentence with different emotions is actually… Yeah, actually, what do I want to come out?

What do you want? What do you want to come out?

Yeah. So, we're working with authors who want to narrate their own books, we'll practice with them, like “What's the way of being that they want to come across as?” And they're kind of amazed when they listen back to themselves, how their voices, how it lands with the listener. Yeah, and sometimes it's not what you expect, sometimes, a more gentle approach is not the best thing. Really just depends on what you're looking to convey. Sometimes a much… You can go way bigger than you thought you could. And that's good news for people like me with, you've always been trying to like not, you know, overwhelm people with our big personalities and all that.

When you're working with audio, or you're working with a medium when you're not in person, many times you can go bigger than you can when you are adding that physical element to it. Not on a stage—stage, you can go really big as you get a big room and all of that. But, you know, if you, I'm sure you've been in networking events where somebody is just like, “Hi!!!”, you know? And they're just really big, and in your face, and all of that. It's “ahh!” you know, personal space. But online, we have a lot more room for people to get in our face, because they're not really there. There's a bit of separation, kind of an energetic level, and also, in our personal space. We don't have any kind of automatic—necessarily—any automatic reactions to someone coming that close to us physically. And again, that's very cultural. Some cultures have very, very close physical space, some it's way further out. So, the online formats do make it more flexible in that particular sense.

But we're finding a lot of teams—and particularly in corporate—are even doing just audio. And there's a lot of advantages to doing just audio meetings. One is it changes the way that you listen. You don't get triggered by people's facial expressions, you really just have to listen to what they're saying and how they're being. The second thing is, is you're not worried about, like, you and I are on camera right now, and you know, we're a little bit crow-like. Sometimes we're like, you know, checking our stuff. You know, am I in the right position? How’s my chin, you know? All of that kind of stuff. So, it helps to relax the people in the meeting. I was just coaching someone who runs a PR firm for executives on running online meetings, and taking their live meetings on to Zoom and audio format. And one of the things that we talked about extensively was, video / no video, and we decided on no video, and she got a lot of feedback afterwards about how comfortable that made it for people to not have to worry about their background, or if they've done their hair, or if their kids were around or you know, especially in the circumstances we're in right now. And that really allowed them to just be present with the content. And they were, you know, she was interviewing Fortune 100 CEO, you know, and normally you do want to like, look your best and all of that to be in something like that. And they could just like, you know, be in their jammies if they really wanted to, and still have this professional conversation.

So, I really think that audio-only formats for online meetings is highly underrated. I work with the majority of my clients—and always have coaching clients, consulting clients, podcasting, audiobooks, vocal leadership—primarily via audio only, so that you learn and you actually train that listening, because there's so much that you can pick up. And it gets quite fascinating once you practice it for a while and you're not relying on the visual cues anymore, what you can hear, and then start to trust your intuition and ask questions of people—

Yeah—

To get that.

I've been wearing my air pods for every session for the same reason because it blocks out all of the atmospheric noise. We have some pretty chatty parrots in our yard, and cats like to meow, and all of that sort of thing that we don't have in an office either.

So, Tina, thank you so much, sending so much love, and thanks from Melbourne. If you're ever in Australia, please let me know. And next time I'm in the States—

Tina Dietz

I will pick you up on that.

Perfect. Thank you so much—

Thank you so much, Julia. Thanks everyone.

Thank you.

Interested in learning more about how you can strength

your vocal leadership in uncertain times?

The Secret to Shameless Self-Promotion with Tina Dietz [Podcast]

If you struggle with shameless self-promotion, listen to my guest appearance on the new episode of the Feminist Visionaries Podcast, hosted by Meaghan Lamm.(Feminist Visionaries Podcast with Meaghan Lamm, January 2021)

Shameless Self-Promotion - Tina Dietz

Tina talks with Meaghan Lamm about how we can feel our feelings, get curious about our thoughts, and shamelessly self-promote.

In this episode:

  • The number one block preventing people from shamelessly promoting themselves
  • Tina’s top tips on how to use your fear to propel you instead of hold you back
  • Mindset techniques to shamelessly self-promote yourself and your business

Listen to the podcast here:

The Secret To Shameless Self-Promotion with Tina Dietz

I’m super excited to have you here. I’ve wanted to have you on the podcast for many months and I’m excited to talk about shameless self-promotion. I think this is the topic that a lot of women in particular struggle with or even self-promotion in general.

Before we dive into that, tell us who you are and what you do on the internet.

I own a company called Twin Flames Studios, and after many years of building businesses internationally in more than 20 different industries, I now specialize in the world of audio to help people get their messages out into the world. We produce and develop podcasts. We work with thought leaders and subject matter experts to get their audio books produced and out into the world, as well. On a personal level, I work with folks on vocal leadership, which is a whole other body of work.

Your team produced about the first two-dozen episodes of this podcast. I don’t think this podcast would exist without you. If I hadn’t hired you for the added accountability, I don’t know that this podcast would have happened.I remember in the very beginning, you sent me some really great exercises and articles to improve my vocal leadership. There were so many things I learned, like how the inflection in your voice can convey a certain emotion, whether you’re intending to do it that way or not, which I found fascinating.

Yes, we had that whole conversation about uptalk where we subconsciously raise the inflection of our voice at the end of our sentences like it’s a question when we mean to make it a statement. And then that makes us sound like we don’t know what the hell we’re talking about.

It also points out things within yourself that you didn’t realize were there because it’s a very subconscious thing. You’re not consciously ending all of your statements as a question because you lack confidence in that area. It’s very subconscious. Once I realized I was doing it, it was interesting to note which moments it popped up in my speech. Then I started to work on that with my mindset coach.

That’s perfect.

When you’re working with your vocal leadership clients and you get into the issue of shameless self-promotion, what would you say is the number one block that people have when it comes to promoting themselves shamelessly?

I would say the number one thing is that people don’t want to piss anyone off with what they’re saying. They don’t want to upset anyone. Not a single one of us enjoys looking stupid or being embarrassed. That’s the shame part and that’s why Brené Brown says shame is a master emotion. Shame is really what’s underneath. I don’t want people to be mad at me. I don’t want to upset anyone. I don’t want to rock the boat. I don’t want to look bad. I don’t want to be embarrassed. All of those and more. It really comes down to that being the core of what stops us from stepping out and speaking our truth.

Absolutely. To get to the point of starting this podcast, it was a big vulnerability moment for me. I had to put myself out there, knowing how feminists and women with strong opinions are often treated on the internet. Creating this podcast and putting it out into the world, with my opinions, was a big vulnerability moment for me.

I haven’t run into many haters yet, but there was a lot of mental work that went into gearing up for this shameless self-promotion, as we’re calling it, because I knew that even though as many supporters as I have, there is also a flip side to that. The people who troll you, especially in today’s political climate, where it gets nasty on the internet.

What are your top tips on sitting with that vulnerability and fear, the fear of looking stupid or like you don’t know what the hell you’re talking about? What are your tips on sitting with those emotions and letting them propel you rather than stop you?

Most of us have a tendency to delay the intensity of what we feel. We’re trained to control our emotions and put a clamp on them. What we’re not trained to do is to allow ourselves to have the capacity to be with strong emotions and let them move through us. That is a learned practice.

It is an emotional, psychological, energetic practice of allowing yourself to feel whatever it is that you’re feeling. When you’re first starting to do this, you’re going to notice all the thoughts attached to it. The questions, decisions, and things that you say about yourself and the world. And it’s not pretty. You have to learn to become an observer of your own thought and not dissociate yourself.

Start to gain some objectivity where you observe the feelings or thoughts that you’re having like a movie. If you can identify it, you can start to move things in different directions. If you feel like you’re at a point where you just can’t move past it or something that is unsayable or unendurable, start to identify the component parts of that feeling. Identify the physical sensation, the things that you say to yourself, the things that you say about the world, and so on. Break that down into its component parts and you start to be able to make choices. And choices give you power.

‘Choices’ was my word of the year for 2020. This year, I had to make a lot of choices and to feel my feelings rather than numb them out so that I could get to a place where I could do things while feeling fear. Fear is typically at the core of everything we’re avoiding doing. If you sit with it long enough, you’re going to realize there’s an underlying fear for not wanting to do whatever you’re avoiding.

So you have to sit with it. It doesn’t go away. It is a conditioned, biological response to keep you safe. Fear used to keep you safe from saber-toothed tigers, and now it keeps you safe from stress or bad chicken.

And trolls on the internet.

And trolls on the internet. The fear doesn’t go away. You just learn how to acknowledge the fear and do the scary thing anyway. I think that’s the place that you have to get to for authentic, shameless self-promotion. To authentically and shamelessly do what you have decided is your mission here on this earth in this lifetime, you have to get to a point where you’re not numbing out the emotions that are uncomfortable.

You’re feeling them and you’re acknowledging them. You’re not telling yourself you’re wrong for feeling them because you’re a human being and you experience the whole range of human emotions. Then, you go out and do the thing anyway.

When I first started my journey through mindset work in 2016, I had never heard the phrase before. No one asked me, how does that make you feel? How does this frustrating situation make you feel? My family did not talk about uncomfortable things. If we had uncomfortable things going on, we handled it very poorly on our own and when we came back together, we pretended like nothing happened.

As a result, I can’t say I grew up to be a super well-adjusted human being who is able to freely express her emotions. But working through that has most definitely been a journey for me, because I had to learn, often painfully, how to stop numbing my feelings by overworking. It’s really common in hustle culture to numb oneself by scrolling on social media or binging on Netflix.

Instead of asking you if you’re still watching, Netflix should have an emotional setting that asks if you are numbing your feelings or actually watching something.

Yes, exactly! I had such a difficult time recognizing when I was feeling anything, because I had numbed it for so long that I just had to name the physical sensations that were happening in my body.

That was how I found out that being mad makes my fingers tingle. It was so fascinating to me to learn how to do that. For a long time, I felt really dumb because I was 30 and I didn’t know what my feelings felt like. I think that happens to a lot of people and I’m hoping that this episode really normalizes that because a lot of us are not taught how to process our emotions. Human beings are designed not to be uncomfortable.

Absolutely. When I’m working with executives and we’re talking about vocal leadership and communication, we talk about how your internal landscape changes your external landscape. If your physical voice is the instrument that you’re playing, like an oboe or violin, then your internal conversation, beliefs, feelings and the things that you say are the music that you’re playing. You’ve written that music. In order to become a virtuoso and be able to play the music that you want to play with your voice and your message, you have to look at the music that you’re playing.

Where are you missing a verse or skipping over things? Where is the tempo off? The voice is such a great indicator of our internal music where we might have a stanza or two that are not in sync with the rest of the composition. One of the quick exercises we can do around embodiment is to bring up all of the physical sensations of what it feels like to be the best version of yourself. We can use this to train our bodies to actually feel better when we are experiencing things that we don’t love feeling. We can do it on the other side as well and train ourselves to feel the way we want to feel because neurologically, the brain doesn’t know the difference between fantasy and reality. It’s a programming issue.

Brains are fascinating. This is why people get sucked into cults.

Absolutely. Politics, as well. If you bring up a peak experience, where you felt like a great version of yourself and allow yourself to go into that memory, you can change your body chemistry. Bring up that experience in your body, as if it’s happening in the moment. Scan your body, scan your thoughts, scan your feelings, and you can change your body chemistry in under two minutes.

You can practice feeling better and like the best version of yourself. We spend a lot of time analyzing what we consider negative emotions. We spend time processing when you’re angry or sad or feeling hopeless, but it works on the opposite side of things, too. A lot of times, we leave the other emotions out of the equation, because happiness feels like something that happens to us and not something that comes from us. Confidence is another one. No one’s ever told us you can feel confident because you choose to feel confident.

It’s true. I have people tell me all the time that I’m so confident and that they are intimidated by me. I’m always looking over my shoulder wondering who they’re talking to because those aren’t the thoughts that are on a loop in my brain. When other people can mirror back what I’m actually projecting out into the world, which isn’t necessarily a facade, is really interesting. I’m not thinking of myself that way, but that’s certainly how I’m coming across because that’s how I’m acting. Which is a weird dichotomy when you think about it.

I think that has come from doing the work and feeling the feelings and identifying what’s going on and being able to work through it without making myself feel bad. When you try to numb the negative feelings, you also numb the positive feeling.

Yeah, the whole thing gets deadened.

It all comes from the same place so you can’t numb one without numbing the other. You have to allow yourself to experience the entire range of human emotion in order to experience authenticity and just as a human being in general.

Have you seen the movie Finding Nemo?

Yes, I’m pretty sure I just watched it a couple weeks ago.

That’s hysterical. I love that movie. One of my favorite parts is the sharks that are trying to not kill other fish. They have this whole kind of 12-step group and their motto is ‘fish are friends, not food’. I’ve changed that to ‘feelings are friends, not foes’. Think about how you can be friendly and have room for all of your emotions.

One of my favorite books is Big Magic by Elizabeth Gilbert. She talks about fear being ever present in a creative life. What is important is how you deal with that fear. It’s how you make space for it and that is a really powerful concept. It takes a tremendous amount of energy and will and that’s unnecessary to kind of squish that into a box. You can leave room for fear in the backseat of your car, like she talks about. Fear does not get to touch the radio, fear does not get to choose where you’re going. It doesn’t get to have an opinion on where you stop for snacks, but there’s room for it in the backseat.

I love that analogy. I imagine shoving my fear into the backseat and telling it to sit down and shut up. I call my fear Karen, who lives inside my brain and is very negative. I get to the point where I say Karen, thank you for your opinion, you can sit down now. I can picture her stomping away in her high heels with her Karen haircut and sitting down in the back of the room. 

This is very effective for me. I think this conversation is so relevant to feminism and feminism ideas of toppling the patriarchy. This is for men, women, and non-gender conforming people. Men are embroiled in toxic masculinity, where feeling any other emotion besides anger is seen as a weakness. Women are constantly told that they’re too emotional. Opposite ends of the spectrum: women have too many emotions and men don’t have enough. We can get to a place where every emotion is valid and it’s safe to experience and express every emotion. 

Not just safe within yourself, but safe to have emotions externally around other human beings. When we can get to a point where we don’t need toxic masculinity anymore, because it doesn’t matter if a man cries, he can feel more feelings than anger. He can express more feelings than anger without somebody calling his masculinity into question.

It is a tool to break out of this patriarchal society if we can get to a place where women aren’t trying to appear less emotional and men are not embroiled in anger as the only good emotion to have.

We’re all highly emotional beings. It’s a matter of expression and what we feel safe expressing in a situation. This ties into this idea of shameless self-promotion because we’re always in self-promotion. We’re always promoting something. It could be something that you have an opinion about. As a human being walking around, can you state your opinion, and be okay with that? Can you have a conflict at work and work through that in a way that feels both productive and stimulating?

It does bring up strong emotions, but you work through it together rather than shutting it down. One of the biggest access points for mustering that kind of mastery of emotions is curiosity. Curiosity is my favorite state of being because curiosity is neutral. It is neither good nor bad. If you’re upset, you might not be able to feel good but you might be able to access curiosity. I wonder how I can just feel a little bit better right now. It snowballs its way out of something. It’s not an all at once process and it is a never ending process.

You get through one plateau and you think that x is your problem. So you work your way through x and you grow from that work. Then you move along and find another problem that you have to work through. This is especially true in business where you think that your next goal is to make $5,000 a month and when you get there, there’s a whole new set of mindset work to be done. And so on and so forth.

You’re not fixing your issues. You don’t fix them one time and then never have them again. As you evolve and grow, whatever your goals are, whether it’s money or relationships or whatever, there’s always going to be something else that you’re running into. Your brain is constantly trying to keep you safe from what it perceives as dangerous threats and your brain thinks that anything that it doesn’t know the outcome of is a dangerous threat. If your brain can’t predict exactly what’s going to happen, it thinks you’re in danger. It’s going to try to get you not to do that and the most effective way to get you not to do that is to make you afraid.

No matter what you’re doing, no matter where you’re going, you have to remember, you’re always going to be afraid and you just have to remind your brain that it’s okay to be afraid, but you’re going to do it anyway. Putting yourself out there is probably not going to kill you.

No, absolutely not. You mentioned your inner Karen before. When we’re dealing with fear, one of the visuals that I like to use is a puppy or a kitten because our fear isn’t evolved. Our fear isn’t us. If you imagine that your fear is a puppy or a kitten that is scared and needs to be taken care of, if that appeals to you more, then you can bring up the self-compassion to take care of that.

Assert yourself as the adult taking care of that piece of yourself rather than it being an overwhelming, all-consuming thing or becoming enraged at yourself, which God knows I’ve done many times in the past. Asking myself why do I feel this way? Why do I suck? I love the idea of being able to just sit with those emotions.

As a side note on the business side of things, when we’re talking about self-promotion, it’s a big hurdle for a lot of people. Particularly artists and people who are more on the ‘woowoo’ side of things, which I would classify myself on that side of things. For an analogy, if you offer someone a homemade cookie and whether they accept your cookie or not, it has nothing to do with your cookies. A person may say no because they don’t want a cookie, or they don’t like chocolate, or maybe they’re diabetic. They have their own reasons for saying no and nothing is wrong with your cookie. The same is true for them saying yes. There’s nothing wrong with you when somebody says yes or no to what you’re putting out into the world.

That is a big hurdle for anybody to get over when they’re first starting a business or even as their business grows. Especially when you’re an entrepreneur and you’re in business for yourself. Many businesses are a personal brand using the owner’s name. You’re not selling a product, you are selling yourself.

I have a friend who owns a bookstore and when people don’t buy a book, she gets annoyed. She gets annoyed when they come in and wander around the shop, admire her store, but don’t buy anything. But she doesn’t take that personally, because she’s selling a product. She’s selling books.

When you’re selling your service, your knowledge, your expertise, your strategy, you’re selling yourself on a very personal level. It can be difficult to remember that you’re not really selling yourself, but that you’re selling them an outcome. Those two things do not have to be related. If someone says no, it’s because they weren’t interested in what you had to buy, just like they weren’t interested in your cookie, and that leaves more for the people who are interested.

I think that’s a fantastic way of looking at it. It’s never about us. It’s always about the other person and what they’re experiencing. If we make it about ourselves, we’re not going to sell anything. Coming from personal services, it all has to be about what the outcome is. We’re all self-centered. Human beings are wired to be self-centered. When you’re talking with other people or you are marketing on social media, being curious and interested in what other people are up to is always going to be the pathway to building your business. Particularly in personal services, because relationships are at the heart of every single thing.

Long story short, you can fix the entire world by feeling your feelings and changing your thoughts. Your ego just solved it all. This conversation didn’t go how I was anticipating it to go honestly, but I loved where we ended up because we kind of dived more into authenticity. 

In order for you to be the most authentic version of yourself, you have to acknowledge that you are a whole person with the entire range of human emotion inside of you. It is okay and normal and good for you to feel all of your feelings. To acknowledge them. Sometimes I am in a shitty mood for no reason and that is okay.

It’s okay to be pissed off for no reason and take the day to not do anything or not communicate with people because you keep snapping at them. That’s normal. I think that in order for you to get to a point of shameless self-promotion, you first have to explore shameless authenticity. Once you do that, you get to a place where you’re feeling your feelings, because you acknowledge that you’re a human being with human emotions and feeling your feelings can help you topple the patriarchy.

I think that sounds like a perfect place to close, don’t you?

I absolutely do. Feel your feelings, change your thoughts, topple the patriarchy.

Listen to this one over and over again. I’m sure I will be listening to it multiple times because these lessons are so important. These are tools to go in your toolbox that you can use over and over again. When you get curious, don’t be afraid of feeling your feelings. Don’t be afraid of your thoughts or changing your thoughts. Together we’ll all feel our way through toppling the patriarchy and everything will be great.

Thanks for listening to the Feminist Visionaries podcast!

Important Links:

Send me a message if you’d love to chat more about what partnering together would look like!

Align Your Big V Voice with Your Little v Voice to Amplify Your Message with Tina Dietz [Podcast]

Tune in to episode 111 of The Creative Impostor podcast, hosted by Andrea Klunder. We will show you how to amplify your message(Podcast on The Creative Impostor, August 9, 2020)

Episode 111. “In this phase of growth, it feels weird. It feels nebulous. It feels like this molting bird… Sometimes it takes as long as it takes, you know, it's not the enlightenment Olympics.” ~Tina Dietz

This episode is for the birds. Or rather, about birds. More accurately, how much creative humans have in common with molting parrots.

Hang with me; this episode isn't wall-to-wall ornithology talk. I recorded my conversation with Vocal Leadership Expert and Podcast Host Tina Dietz way back in the before-times. Still, her message about self-acceptance and faith in our creative evolution rings doubly true at a time when putting our trust in anything is a struggle.

She just happens to equate this transition with shedding feathers. 

As founder and CEO of Twin Flames Studios, Tina molds (not molts) experts into influencers, teaching clients how to amplify their message. Whether it's through their own podcasts, as guests of other shows, or as in-demand speakers, Tina's vocal leadership expertise goes beyond the simple correction of speech mechanics.

Transitions rarely come without challenges. There's the macro level, global shifts taking place right now, and then there are the awkward personal doubts and missteps. 

You're not wrong for feeling vulnerable. Massive life changes force us to question our personal and professional identities. 

Happy molting!

Links, resources, opportunities… You can find them here: http://www.thecreativeimpostor.com/111

Interested in learning more about how

you can amplify your message?

The Accidental Entrepreneur: Tina Dietz – Twin Flames Studios [Podcast]

Diving deep into the world of audio on the Accidental Entrepreneur Podcast, hosted by Mitchell Beinhaker. Tune in…(Podcast on The Accidental Entrepreneur, August 25, 2020)

Accidental Entrepreneur - Tina Dietz

Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, influence and vocal leadership expert who has been featured on media outlets including ABC, Inc.com, Huffington Post, and Forbes. Tina's podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs. Tina’s company, Twin Flames Studios, amplifies the influence of leaders, experts, and companies around the globe.Tina joins Mitch on the podcast to discuss the world of sound recording including audio books and podcasting.  If you are looking to start your own podcast or want to improve one you already produce, be sure to reach out to Tina!  Here's a link to a free gift just for listening: http://www.launchyouraudiobook.com

Connect with Tina:tina@twinflamesstudios.comhttps://www.facebook.com/TwinFlamesStudiosLeadership/http://www.linkedin.com/in/tinadietzhttps://www.instagram.com/thetinadietz/For more information about the podcast in general, send us an email: info@beinhakerlaw.com

To follow Mitch and the podcast, go to https://linktr.ee/beinhakerlaw. The Accidental Entrepreneur is a trademark of Mitchell C. Beinhaker. Copyright 2018-2020. All rights reserved.

Listen Here:

5 Steps to Find Your Book Inside Your Blog

Here are five steps you, as a content generator, can take to find your book inside your blog (and inside your other content, too.)

Find Your Book - Tina Dietz - Alyssa Berthiaume

“We all have a book inside us,” as Dana Micheli, fellow ghostwriter points out. I agree with her, but I also believe that content generators, who are practically manifesting material in their sleep, already have a book outside of them. They just don’t know it…yet.

I consider a content generator a business owner or entrepreneur with an abundant blog, LinkedIn articles for days, keynote addresses and speeches filling up digital file folders, transcripts of every interview they’ve ever done (podcast or otherwise), and copies of any free eBook, presentation, or article they’ve ever written. Whether they’ve generated all this content themselves, or benefited from the support and talent from content writers, copywriters, and/or ghostwriters, the fact is this: They are sitting on a content gold mine, each piece a precious gem, and part of a book just waiting to be produced.

I’m fortunate to work with clients who believe in the power of content and who leverage me to help grow and nurture their mines. Most of them want to produce their first book (or next) but struggle with repurposing their content or searching for the parts and pieces to produce a book—a book that is focused, well-written, showcases their expertise, offers value to their audience, and boosts their business credibility and brand.

Here are five steps a content generator can take to find a book inside their blog (and any of their other content, too).

STEP 1: Identify Topical or Thematic Threads and Trends

List all the places where content exists and visit these locations. Review headings (and subheadings) and scan your content. Note keywords and other recurring ideas that you notice.

Rank your discovered themes/topics and choose the one that speaks to you the most, or aligns with your brand and vision for your business. By going through this process, you’ve found the focus of your book. (You’ll also likely find the most precious gems: the stuff you once wrote that really shined above the rest. Hopefully, those pieces make it into your final work.)

STEP 2: Define Your Reader and Relevance

Now that you’ve identified your topic, pull together copies of each piece of related content. Scan the content and ask yourself: who is my ideal audience? Why is this topic relevant to them? What will they get in reading this information? How is it different and new from what already exists? To take this one step further, envision all this content in its final version (a beautiful book with your name on it) and reflect on what your intended goals / hopes / outcomes are for this book. 

STEP 3: Outline Your Table of Contents

Determine where you believe you want your reader to begin and to end. Mark the beginning as A on a piece of paper, and write B on the other side. You’ll fill in the outline of A to B as you read your content again, and this will become your table of contents. Now, this time, you’re not going to just look at content online. Print everything relevant to your topic. Read each piece then set it aside (temporarily). Yes, this may take you some time. You’re mining for the gold here. What are the relevant pieces that really stand out? How do you see these pieces creating an arc of the work? Organize your content based on how to get the reader from point A to B. List the titles of each individual piece in your outline according to how you think they should be ordered.

STEP 4: Investigate Gaps and Goodness

Pinpoint what’s missing and what’s already kicking butt. Read your content from start to finish in the order you outlined. Record what is working (‘goodness’) about what isn’t (‘gaps’). Make a plan for addressing the gaps. This may mean reading it out loud to yourself, taking some time away from the draft, running it through spell check, asking a friend to proofread, etc. 

STEP 5: Polish Before Your Publish

Polish your work so it’s crystal clear and shines like a diamond. It’s time to fine-tune things before you publish—no matter what publication route you go. When you’ve finished addressing the gaps, read the full manuscript for clarity, cohesion, and flow. Mark the text where adjustments need to be made. Proofread with an eye for spelling, grammar, punctuation, etc., and review for formatting and styling consistency. Solicit the feedback of others you trust to give you a professional and critical eye, and assess if you achieved your goals.

You have now finished mining a book out of your voluminous mountain of content.

If you need some extra support with these five steps, you can snatch up my free gift, Finding Your Book Inside Your Blog: A Content Master’s Scavenger Hunt & Field Guide to Find the Pieces to Produce Your Book

Find Your Book - Tina Dietz - Alyssa Berthiaume

Alyssa Berthiaume is a native Vermonter, professional (and creative) writer, practicing feminist, recovering middle child, wannabe superhero, and a mom who’s pretty sure she’s “winging it” most of the time. She’s the leading Lady (Boss) and ghostwriter at The Write Place, Right Time – her virtual boutique of writing services for badass coaches, trainers, and speakers, and other badass entrepreneurs who don't “do words” but know they need them. To know more about how she can “do words” for you, visit her website.

Alyssa Berthiaume – Copywriting, Ghostwriting, Lady Boss and Owner of The Write Place, Right Time

How to Enchant Your Skeptical Audience and Bring Them Back for MORE

Tina Dietz talks to Andrea Enright about the importance of not just engaging, but enchanting, your audience.(Facebook Live, August 11, 2020)

How to enchant your skeptical audience - Tina Dietz

Tina Dietz talks to Andrea Enright about the importance of not just engaging, but enchanting, your audience. They discuss:

  • How “engagement” has become a social media buzzword
  • How it’s vital to make people understand what you provide, not just what you do
  • The importance of being authentic
  • Tips for improving your profile and presence on LinkedIn
  • The value of stories for creating enchantment—but avoiding the “Once upon a time” trope!

Listen below:

Hey everybody!

Since I'm posting this publicly, I'll introduce myself really quickly. And then of course, my beautiful friend and colleague here.

So those of you don't know me, I'm Tina Dietz, I'm the owner and CEO of Twin Flames Studios. I have been building businesses for many decades internationally, but what me and my company do best is unleash the voices of trusted brands and companies, executives, and leaders worldwide. We do that primarily through audiobooks, podcasting, and vocal leadership.

I've decided to go ahead and talk with some of my colleagues live—we have all these conversations that happen in the background, I know all these amazing human beings who are out doing incredible work in the world and I thought, “Well, you know what, why not share some of this awesome with the world?”

This is Andrea Enright from The Boot Factor—and I'll tell you more about her in just a second—but Andrea and I had gotten to talking about the proliferation, the outrageous number of people claiming to be LinkedIn experts that is happening lately. And all the mistakes that people make in their branding and their messaging, and how tired we are of certain conversations in the industries that we work in with consulting and coaching and service industry professionals.

We work a lot with the financial industries, and with high end consultants, with healthcare organizations—pharmaceutical—and training organizations. So you know, we have all these inside conversations; now we're bringing it back out to you and today what we're talking about primarily is the conversation around engagement: “Well you have to create an engagement on social media!”

Are you tired of that? I'm tired of this.

Buzzword, buzzword, buzzword!

It's such a buzzword right?

Let me tell you more about Andrea before we get into this. So Andrea, has been an entrepreneur since 2002. And much like myself, she has a checkered past…

Well, they's fun questions to come. That’s what we call a hook!

Love it!

But she's been working, beautifully, with coaches, with consultants, a lot of folks coming out of the corporate world becoming consultants, and helping them to clarify their message—”Please god, clarify your message”—and get your message out there, in these badass elevator pitches, making sure that your LinkedIn profile is, I'm gonna use a really horrible term, “on fleek.” 

But making sure that it is beautiful and pristine and represents exactly who you are. We'll talk a little bit more about how that gets done. Because that is an art and a science. And she's just a really cool person to hang out with. I love her because she's no BS. That's what we're mostly talking about here.

So, thank you for joining me here today. We were having some technical issues with Facebook Live, so thanks for hanging with me through that.

Thanks, Tina!

Yeah. Sorry, do you want me to—should I talk about—

No! Talk. Absolutely! Go ahead. I'd love to have you go and dive in. I'm curious, what did I miss?

I mean… I really work with coaches and executives, and really helping people get brave with their brand, basically. When you get brave, then you get to something called, what I'm starting to call, “Leads In,” which is getting Lead Gen without freaking out, you know?

Yes!

Without the panic! So, if you can get to your authentic self, and you can get brave, and you can show up and get vulnerable and show just a little bit of lack of perfection because nobody wants to see that—we're totally bored with it. We're not interested in a long list of achievements.

And I think… Here, how about this? This is really what it sums up—most LinkedIn profiles start out with, like, “I'm not sure how to tell you this, but I'm kind of a big deal.” Right?

Yeah, actually, mine does. I know mine’s up for an evaluation. That's one of the reasons you and I have been talking And I haven't updated it yet. Because I'm intending to have your badassery all over it! So, that was the way it got done.

And it's the same way with webinars and things like that, you know? Speaking from my own experience: I've had to talk to a number of clients in the vocal leadership side of things to please, please, please tell a human story. Don't spend twenty minutes talking about your long list of how perfect your life is before you actually teach anything or share anything or give people any value about why they're there.

Right! To give people credit—to not totally throw everyone under the bus—LinkedIn was set up originally as like this resume place, right? Like this job seeking place. So people are like, “Oh my gosh, I better put everything that's amazing about me in a long boring list, like a play-by-play timeline of your life.” And guess what? Nobody cares!

Yep.

Just please summarize for me, because I'm not getting past the third line.

Yeah, and that's it. Our attention spans are like that of a gnat, pretty much, online these days. And, well, here's what here's one of my other favorites: I'm sorry, guys. We're not trying to totally throw you on the bus here. If you have any of these things, it's okay. We're all human. It's a good time. But you know, how about how about this? This pose!

It's true! I think people get really self conscious about “How am I supposed to look?” It can be okay. If you're looking authentic, if your teeth are showing, if you're smiling, if your face is taking 60% of the frame.

Yes—please.

Then you're good. I don't care what you're doing. But yeah, there is a pose—a perfection about it. And people are just not interested in that. And now LinkedIn is going from like resume to resource, like, “How can you be of value?”

Yes! From resume to resource! Let's talk about that. We've been doing some different things on LinkedIn this year and really doubling down on using LinkedIn.

We've been using LinkedIn a lot in the background and now it's kind of having a resurgence. I think for a long time, LinkedIn was a bit of the redheaded stepchild of the social media world, and now it's having a resurgence because so many more companies—we're business to business companies, and us marketing high-end services on Facebook does not work. Same with Twitter. Forget it.

Yes!

It's noise. It's just noise. So we've been having a lot of a tremendous engagement—hopefully enchantment, we shall see—with folks. And getting tremendous reach on our post, sometimes up to 65, 70,000 people seeing our posts! But it takes a lot of time to craft these messages, and get things out there. Fortunately, I have a fabulous team and they're really helping to repurpose content, get things out there every day on a regular basis.

But you know, where do you think people should start? Do you start with the content? Do you start with your profile? Chicken/egg.

I want to talk about the posting because I think there's a big shift that needs to happen with the posting. But the profile is really where you start. That's where you should start with anything. If you are a high-end coach, executive turn consultant, speaker, author—people are googling you, they're finding you, please start with your profile, and turn that into a resource instead of a resume.

So, how can you give a soft sell and create Thought Leadership, and give them something that they can use in their meeting today at 3 o'clock—and this is amazing! This makes them think, “Oh, wow! She knows what she's talking about,” and “Oh, wow! I'm going to call her anyway.” They're not going to go implement your shit with this “three tips” that you give them. If they're serious, they're gonna call you. So this is really just—it's giving. It's giving stuff away and being okay with that. It's serving instead of selling.

Serving instead of selling. That really is the key, and I think that it's also important if that feels like a foreign concept for people. Because every so often, most of the people that we work with are heavily service-oriented, heavily relationship-oriented. They're used to doing a lot of business what we would call “belly-to-belly.” But I think a lot of folks have a difficulty translating that to online, particularly our podcasting clients.

We work with a lot of folks who are very high touch, very white glove, wealth managers and consultants, who really spend a lot of time cultivating relationships with their clients. So when you go into a social media situation, it feels sometimes to them—not only like the Wild West, but like a foreign entity, like a different language they have to speak.

We talk about being vulnerable. We talk about being authentic. But for somebody who's having these long conversations with people, how does that translate?

This has been a perfect segway because of Zoom, because of having to switch to Zoom. So, people are like “I meet my clients face to face, I can't give them this custom thing. How do I do this?” And really, I think it used to be building a LinkedIn profile to get people to know, like, and trust you—

Yes, classic.

—and that was, like Dale Carnegie. It's like, Okay, “How can I get get those people in,” right? But now it has to be these three things, I believe, these three pillars. Mine are: Translate, Educate, and Enchant.

So, we Translate that message; and the biggest way we do that is, because we're not face to face with them and we can't see, we can't go off their cues—we are not in real time—we have to Translate that message, and we have to think, “How can I think of it in terms of how they're thinking about it.” Not “how I'm thinking about selling it,” because nobody wants to be sold to. “How can I think about it in terms of them receiving it?

What is their pain? What's keeping them up at night? What is the wound that they have that they can that they cannot get past? What is hurting? And what will then make them think of that message in a translated way. So, Translate is really that first one. 

Yeah, Translate very, very important there.

And here's the other thing. You mentioned something we talk about a lot in marketing, on the marketing side of things, which is pain points. I, personally, am pretty uncomfortable with the terminology of that, and a lot of my clients are as well. So, I want to translate that piece as well. Because classically, we do talk about pain points and identifying their pain or their wounds, and things like that. I want to counteroffer something here and say, you know, it might not be something that keeps people up at night, but what's the itch they can't seem to scratch? Or what do they have questions about? What are they curious about?

It really is all about putting yourself in the other person's shoes. My clients are doing well. They're doing well for themselves. They're really out there helping other people. But if I were to talk with them and say, “You have to have a podcast or everything's going to hell,” that's never going to happen.

Okay, that is a great point, and I think pain points can matter. Two things come to mind. One is that I recently redefined for me the definition of… redefined “brave,” because “brave” used to be like, being scared and doing it anyway. Guess what? That's really not good advice for a teenager who's just about to enter—

Yeah, it's a little bit psychopathic on occasion.

Right! Like “Oh, you're afraid, but keep going!” So instead, I think it's this inner knowing or this inner voice, and I think a lot of my clients’ pain—it hurts not that bad, but they know that something's off. They know they haven't tended to something, they know there's a voice that's—that they're hearing these whispers. So, I think when you have that inner knowing, that also moves you into that brave position, and into that position where you're like, “Look, I've got a change, I've got to change something. I have to go that extra step.”

That makes total sense. I had a really important turning point in my life a couple of years ago, where I realized that I had this background mantra of “I'm fine; it'll be fine. I'm fine; it'll be fine.” That's a really good thing if you're just looking to evaluate something and truly let it go, but I realized that I had spent a lot of my life talking myself into things being fine when they weren't fine.

Right. Right.

And so, I think it's important, if you are listening to this right now, if you're watching this right now, and you hear yourself trying to talk yourself into something that “It'll be fine. It'll work out.” That is a red flag.

It's a great point, and I think that leads me to this “fear abundance.” When I'm talking to people, when I'm helping them establish their brand, and they're wanting to sell—I'm like “I'm not going to outlaw it, but let's try not to wrangle our clients, or potential clients, into a position of fear.” Like, “Oh, my God, if we don't do this, things are going to be over.”

Yes.

You don't want to instill that kind of fear. I really want to get them out of the trance of scarcity and toward a mindset of abundance, right? There is more; there can be more. You can find more. And so, I think that's important as well.

Yeah, I couldn't agree more.

So what are some of the other things that you tend to see—and we'll stick with LinkedIn for right now because it's a good focal point for us to look at—especially if we're considering that how you do one thing is how you do everything. It is a place where we're focusing on showcasing ourselves as well as our businesses: Who are you, as an individual, as a leader, as a CEO, as a consultant.

But truly, we're not looking at business pages, or company pages, the same way we tend to look at individual profiles. So what are you seeing that people are missing the mark on this?

A couple things. One is they're thinking of themselves very firmly attached to the job that they currently have. When you do that, and then that job ends, and then your life will shift. So what we have to do on LinkedIn—and with a personal brand—is really talk about yourself, and brand yourself, in a way that is connected but independent of your job, right? So then when you're moving on, when you're moving up, when you're moving over, those skills are much more easily translated.

I see people describing what they do in their job instead of what they do around their job, and for the company. So it's task oriented instead of outcome oriented. I think I’m definitely seeing that as a mistake.

That's a really important focal point, and I want to build onto what you're saying. On the podcasting side of things, we often work with folks who are emerging—in their thought leadership, in their vocal leadership, in their messaging—and we see the same thing: I have a client right now, actually, who is still so firmly ensconced in the corporate world, does a great job there, has been there for 15 years, but he has a whole other company that he's been developing on the side.

So, the dance he has to dance is in speaking broadly about who he is, what he stands for, what his values are, and—rather than a lot of how to, or any kind of pitching or things like that—and that's a that's a real mindset shift.

It really is. I've seen people do that though—you really can go from, “Well, what am I really bringing to the table on the board position I have, in my company, in my side business? Why am I valued?” Then going from there, we see that people are putting their positions. They're just treating it as a resume. Instead of a headline at the top, I see a position. It really, in my opinion, should be a headline. It should be who you help, what you actually give. Not advice; you give peace of mind. Not a massage; you give out relaxation.

Translate what you do into what people are really getting, and try to lead with that. Positions mean less than they ever have, because they hand out positions because they can't pay you more sometimes. Isn't that true? I mean, your executive title does matter, but that doesn't really tell me how you're any different from the other VP. So you can have your position, but then I want to know more. I want to really know the hard skill and the soft skill of what you're bringing to the table.

And I want to give a shout out. A lot of what I've learned is from my LinkedIn coach Ellen McLemore. She's amazing. She really has helped shift my mindset on LinkedIn, and that's been that's been huge. It is really a mindset shift.

You know, one of the things that just occurred to me is the concept of elevator pitches. Which is something you work a lot with as well?

Yeah!

How does that interact with something like LinkedIn, or does it at all?

I think it really does. You have to remember that it's all about context, so when I'm sitting next to someone on a plane (in my non-COVID life), I need to have an elevator pitch that is a hook, and it's just enough for someone to turn their head and say, “Tell me more.” Or if I’m on a networking event, or if I'm a Zoom call.

But on a LinkedIn page, it's much different. We've got the scroll, we've got someone clicking, we've got someone distracted by their other tabs, and so we have to go in these little bits—and they're going to scan them. I do think the elevator pitch absolutely should be woven into the LinkedIn profile, but I would try to squeeze in some of those words I usually use into your headline. That's where I put them first, because that once you get into your “About” section it's a much different formula.

Yeah, I think that makes a lot of sense. So then coming back to our original topic of this idea of going from Engagement to Enchantment, what do you think are the differences between the two? We've seen a lot of engagement on things, but whether somebody leaves “enchanted” or not—

Yeah!

—Customers or clients certainly do, but what about interactions out in the world on a daily basis?

There's a few things we can do, to do this. Engagement is like, “Hey, I'm paying attention,” which is what we want everyone to do. To me it's like a bare minimum of having a conversation. “Is someone paying attention to me? Okay, I’ll keep talking,” which to be honest, I’m not super comfortable doing. If they're just gonna stand there, and keep talking just because, okay, I got their attention—I want more, and so it's just not enough.

To really create what I call “Enchantment,” we are going to take them by the hand and lead them on a journey. We are going to look them directly in the eye and create an intimate conversation. We are going to make them feel as though we are talking directly to them. We do that by getting human: by using human phrases, by really resonating with not just their head, but also their heart—

Yeah!

—and getting vulnerable. Most people are. Why this is hard, is, it’s scary to be vulnerable—people are a little afraid to put themselves out there, and they're also very afraid to be specific—to really talk to that one target audience person that you want to reach.

Right! That idea of “Well, if I niche down, I might miss someone or something.” That's another indication that your mindset may be a little less than abundant, perhaps, and that's okay. We all do this. Like we hit these walls, we hit these ceilings of everything that we do.I think this is also a really good place to remind people that you don't constantly have to be telling a deeply intimate personal story—you can just tell a story. This is the storytelling portion of things. It's not “Once upon a time…” necessarily, but this whole idea of creating intimacy, creating connection, and creating authentic, heart centered, alignment with another human being. That is, we connect with these little stories. We're all wired for stories.

I would say even that storytelling’s become such a buzzword. The problem is that not everybody's good at telling a story, and that's okay. Not everyone's a storyteller, and so one trick is to remember what you said—it doesn't have to be vulnerable.For example, in my profile, I used to say something like, “There's nothing I love more than mining you for your magic and building you a great brand.” And then I say, “Except maybe chips and salsa, but otherwise you’re number one!” It just gets a giggle, right? It's sharing something about me that's not vulnerable or secret or anything, I just like chips and salsa!

But it makes me like a human instead of a company, and people just they just respond to that!

Right, exactly. Yeah. as well. Another point in your bio, you say, you know, you speak to audiences—speak and sometimes swear, in front of audiences—I do the same thing. The little bit of human internal conversation with these little moments that create connection and create this sense of “Oh, I know you.”

Right! Like, “Oh, I know you! You're like my neighbor” or “I know you! You're like my daughter.” Like there's a resonance there. I think you really hit it too with this. There is that storytelling, but it doesn't have to be much—not “I've got to tell this long story.”

No, no. I was just working with this absolutely brilliant chiropractor. He's invented this incredible machine to help people with low back pain. He's an older gentleman, credentials out the yin-yang, and he's about to be on his first podcast.

But the question that always gets asked in the beginning of a podcast—notice I didn't ask it—is, “Tell me a little bit about yourself. Tell me what brought you to this place.” Or “Tell me about your journey?” I hate that question.

It's a lazy question on the part of the host. Sorry guys, it is, and it is boring to the audience because everyone answers it the same way. They always answer it, “Once upon a time… Well, I lived in a small town, and I grew up, and I got this degree, and I started in this job, and…” Once upon a time stories—we are programmed to go to sleep when we hear “Once upon a time!”

That's a good point!

So all we did was have him say the main thing that he spent his whole life doing: “What's the main thing that you spend your time doing? What's the main thing—the outcome they reach?” He said, “I spent my entire career reducing people's pain and suffering without drugs or surgery, and it was actually back when I was in high school as a 90-pound weakling on a football team.”

People are like, “What?” It's a 180 to tell this beautiful little story. Now he's just a dude, you're hanging out with coffee, who's telling you a story. By the end of that very short story I might add—of how he kind of discovered the possibility of chiropractic through high school injury—everyone's like, “I love you!”

It is true! The thing is you have to be aware enough. A great exercise to get you to this is just asking yourself five or ten questions that I include in my Boot Factor brain questionnaires, like, “What do you think about work? What do you believe about humans?” Just those two, right like, something's come up, right?

You can journal on that for a month.

Right! They're like writing prompts. You just have to answer those, rather than “Where was I born?”

“What do you do really well, what's most important to you?” And I like to ask little silly things like, “What's on your nightstand? What's your favorite food? What could you not live without—not your phone!” It gets into people's habits, so that's really about digging and trying to show up in just this little way on your profile.

Let's get some people hooked up here with connecting with us further. So the best place, Andrea, for everyone to reach you is at TheBootFactor.com; is that where we want people to go and check things out?

That's right! You can go there, sign up with my scheduler—it's right on the front page. If you go there and mention the Facebook Live, you'll get a 20-minute, free LinkedIn lowdown session with me. And I'm telling you, we're gonna have fun!

Oh, I've done it with you. It's very enlightening.

Yeah! I don't do anything without like having a little bit a little bit of moxie, a little bit of craziness. And you really will get some quick answers that you can check off.

Kickass! So go to The Boot Factor, literally: Go to TheBootFactor.com, schedule a 20-minute LinkedIn conversation—it really is enlightening. I've done this with Andrea and she really will kick your ass in the most beautiful and loving way. And you need that—I know you know you need that.And if you want to connect further with me and with Twin Flames Studios go to TwinFlamesStudios.com and check out what we do there. Check out our audio library of podcasts and audiobooks. Also feel free to reach out on our contact page anytime. You can find us all over the social media networks—”the internets,” as it were—under our name, because we have done the work and we show up on Google.So there it is. So hey, Andrea, thanks for joining me from… Denver today?

Yeah, Denver.

Thanks for joining me from the mountains. I am in the flat, flat land of Florida, as we have this cross continental conversation in the time of COVID. Thanks everyone for joining us!

Got questions? Leave a comment and we'll talk to y'all soon.

Yeah!

Bye!

Interested in learning more about audiobooks and howyou can be using audio inyour writing career ?

Pod to Publish Book and Audiobook Masterclass for Authors and Podcasters with Juliet Clark and Tina Dietz [Podcast]

How would you know if it’s the right time for you to start publishing a book? Tune in to this Pod to Publish Book and Audiobook Masterclass and find the answers.(Masterclass on Free Your Brand  Podcast, July, 2020)

Audiobook Masterclass Tina Dietz Twin Flames Studios

For many reasons, podcasters are uniquely suited to publish books and audiobooks about topics that are of interest to their existing audiences. Not the least among these is that they already have an audience in place—it’s just a matter of channeling them to another medium. Not every podcaster is cut out for this, however. How would you know if it’s the right time for you to start publishing a book? In this masterclass, Tracy Hazzard is joined by Juliet Clark, the Founder of Super Brand Publishing, who gives tips on writing a book as a podcaster; and Tina Dietz, the CEO of Twin Flames Studios, who follows up with some of the basics of audiobook production and publishing. Each an expert in their own spheres, these powerful women are partnering up on a venture that seeks to put creative power back in the hands of creators. Listen in and let them help you amplify your message even further.

Watch the episode here:

Listen to the podcast here:

Pod to Publish Book and Audiobook Masterclass for Authors and Podcasters with Juliet Clark And Tina Dietz

I’ve got Tina and Juliet here. Our subject on this episode is Pod to Publish. I want to cover a couple of things first for you. First, why Pod to Publish? Podcasters have a distinct advantage that published authors don’t—speakers and authors have the same problem I’ve come to find over time. We sustain our audience over here. We do week after week. We’re in the ear of our audience and that has a powerful effect. We want to use that to our advantage. That’s the angle of how we’re going to talk about going from Pod to Publish and what you can take from your show to create a wonderful, bestselling book and an audiobook, because there’s a match in our audience there.

When you command your brand and your audience, you get that audience focus and attention week after week. You also see the topics that are of interest, the ones that increase engagement, the ones that are controversial, people are highly interested in and want to learn more about. You can see that because you're supposed to see that and how your episodes are ranking, but you can also see that in the engagement that they’re getting on social after you air them. If we pair that with our website—we’re driving traffic back to our website—we have a distinct advantage over authors and speakers who don’t own their audience.

When you go out there and speak, you’re speaking in front of somebody else’s audience. They own the audience and very few of them share their audience with you. Very few events give you the email list of everybody who’s there. You have to pull, grab and try and get everyone in that audience to connect with you, but that’s not the case on your own show. Your own show, that audience belongs to you or they wouldn’t be subscribed. You still have to get them off of there and that’s why I talk about the website strategy because if we add in our website strategy, we’ve got a place to capture emails to get people.

We've got to get them off of Amazon if we’re already on there as an author. We have a lot more command over that audience connection so we know what to write about. We know what interests people, and we also know how to engage them and get them further through the process. For most of you putting out a book has a business purpose, and that’s what Juliet Clark is going to talk about. Making sure that we write the right book. I’m going to be honest with you: The very first one is completely the wrong book. I followed one of those models, hired one of those companies doing “speak to book.”

It felt all wrong the whole time I was doing it. It felt like totally introspective. It felt like all it was about me. I was like, “Is this what people want to read about? Are they going to be interested in this?” The questions were going through my mind the whole time that we were doing it, the whole time that we were recording this book. Plus, I didn’t love the whole record-to-book process because it felt contrived. It didn’t feel like it flowed, it didn’t feel organic for me. It didn’t feel like it was, “let’s explore these different topics and then assemble it together.” That was my process.

It didn’t work for me—I never published that. That has been sitting on my credenza for years. Of course, I didn’t need it, because I had a show and I was given an Inc. column. I was asked to write an Inc. column almost within 6 or 7 months of having my show. I thought, “I should be an author because I have a column. I should go out there. I’m a writer so there should be a connection between my audience who wants to read something—I should have a book.” Hence book number two, which got as far as getting a cover. It’s pretty edited and it has all of the relevant articles. I was starting to hit onto something that was working for me. It has all of the articles that were highly ranked and trafficked within my Inc. articles. There were lots of great connections and things going on here. The problem is that the longer it took me to do this, because of the way the writing happens? There’d be new articles and I felt like the book was constantly out of date.

Instead, I just started a second show on this and that’s how Product Launch Hazzards come about. That was my fast way of doing that, and also because it didn’t have a good business strategy. That was the number one reason I didn’t launch that book. I could have still launched that book, which would have been a great lead generator for audiences to my show, but I didn’t want to run a business. I wasn’t operating a business model that did anything but want to attract audiences. I didn’t want to sell them anything. I didn’t want to do any services. For us, it was an older business model. We were sharing our information to give it away and make sure people had it. That book didn’t make a lot of sense for me to put money into something that didn’t have a business purpose for me at the end of the day when the articles and all the other things were already out there. If it was my primary goal, this would have been the ideal book to write. It just wasn’t for me in terms of business purposes.

I’m onto my third book. This one is on its way to being published. I already paid Juliet for it—we’re on our way to doing that, and it is going to be our book for podcasters—for new and aspiring podcasters, not for existing ones. That’s going to be a whole other book that will come out and that will be the second book that we’re working on. We’re working on that from my show, The Binge Factor. These are the kinds of things—I’ve done it wrong, but lucky for me, I didn’t spend all the money. I stopped when I realized how hard it was going to be to market or that the business plan wasn’t there because I have a bigger view of the marketing programs. Also, the business plans, the things that we want to do, the flow and the lead generation that goes through my business and what’s happening here. I stopped myself before I spent the money to find out that the book did nothing for me and it wasn’t going to do anything for me.

I had great advisors and two of them are here. That’s where we’re going to lead into having Juliet Clark, who is an expert in profitable book launching. She’s a bestselling author herself. She knows what it takes. She advises authors, speakers, and experts who have a business, who want to promote, profit, and publish—which happens to be your podcast name—their book. They want to profit before they publish. They want to make sure they have a platform. They want to make sure they have an audience. She’s the Founder of Super Brand Publishing. She’s going to cover why you should or shouldn’t be a published author.

Following Juliet is going to be Tina Dietz, who is an audiobooks expert. She has a full-service audiobook recording studio called Twin Flames Studios. She’s going to talk about the audiobook opportunity and the match to us as podcasters. I love this. The thing about Juliet and Tina, and the reason they are both here on our Masterclass, is because like us here, we all believe in retaining your rights and doing the things that have a business return on investment. Returning new leads, returning your business, ultimately returning your profits. That’s why I’ve asked them to do a masterclass with you. First up is going to be Juliet. Let’s go on and have you give us your first segment on authors.

Juliet:

I’m going to talk a little bit about authority books, but I’m going to talk about first, why you need to have authority before you write this book. We’re going to be pulling the curtain back on, are books still relevant? For the most part, a lot of us think they aren’t. What are the big book mistakes we’ve seen and why podcasters are great people to put books together, especially audiobooks. It’s about repurposing content with meaning, and having a plan to monetize all of this.

Books do matter. They are still relevant, but only when they’re done right. The one thing that Tina and I talked and laughed about all the time are all the bad books out there and that’s because people have written them for the wrong reasons. They didn’t have a plan, and they didn’t move forward in a way that was profitable for anybody. The first question you need to ask is, “to book or not to book?” This is where I proved to you that I’m the worst salesman on the planet because not everyone should write a book. We don’t take every book that’s brought to us.

There has to be a plan and a reason behind it, and I’m going to talk about some of those things we see that are reasons to not write a book because I want you to identify yourself in this. One of the things that happened for me on my journey to book writing— for those of you who don’t know, I wrote my first book in 2010, it was a mystery novel. I killed my ex-husband in it. I was going through a divorce. It was not only a fun and cathartic experience, but it was also the wakeup call—I had been in traditional publishing—to how bad the self-publishing model was, and how they were ripping people off. Those types of companies will take your book no questions asked, but that’s not always a good thing. Here are some of the things we’ve seen throughout the years of self-publishing.

We’ve seen a lot of life stories and I hate to be the bearer of bad news, but for most of you, your life is not exciting enough to write a life story. You want to leave a legacy book for your family—that’s fantastic—but most of you, it’s just not worthy. Poorly written books—there are a lot of people out there that we have encountered that have not written great books. Not just grammar and all of those types of things, but the way the book is structured, it doesn’t make sense, it ends up being what I call a “barfa book.” ​

Some of the big mistakes we’ve seen throughout the years are experts who were writing books to make themselves experts. These are people who went to a business “ra-ra,” they indicated that they were online, marketers, their products and services weren’t selling and the guru in the room saw a moneymaking opportunity and said, “You need a book. You need to be the person that wrote a book on this topic.” That book, if you don’t have an author platform built—that meaning an audience—it’s going to be another failed product. We’ve seen a lot of that going on out there, and just writing it doesn’t make you an expert.

Another one we’ve seen a lot of is what I call the Life Story, but it’s people who wanted to talk about their journey, and instead of talking about their journey, they put out a “barfa book.” It wasn’t interesting. It had things in there that were too much information. Especially if you have a business, you don’t want people to know every little thing about you. These didn’t sell either. They were poorly written, and it wasn’t enough substance about the expert, and it was too much about the individual who was writing the book. I always call these “big ego books” too.

The other mistake we saw was: no structure, focus, or professional input. You started writing a book on your own one day and the structure was not where it should be. You didn’t have endorsements. You didn’t have an intro written by somebody who could help you sell the book. We see a lot of that. Probably the biggest mistake I see is someone who comes in with a book and when I ask who edited it, they’ll say, “My Aunt Peggy is an English teacher.” That’s not a professional editor. If you want to bust out in a professional way, your book has to look like a book that a traditional publisher would have taken on. Another big mistake is experts that are in search of an audience. Anytime you have a product, service, or book where you wrote it without feedback from your audience, you’re going to fail with that product. That’s what’s happened with a lot of these experts that are in search of an audience. You need to have that audience first.

I know all of you are podcasters—you’ve already done that. That’s what makes you an excellent prospect for this, because you have a built-in audience. Another big mistake is people who write books too soon. If your business is brand new or you haven’t monetized yet, it's too soon to write a book. That’s the perfect kind of book that we like to send on its way.

Back in 2015, I had a woman who came to us, who wrote a book. She worked with our writing coach on a “six figures to six months” book. When she got to chapter eight, which was Joint Ventures, she just got stuck. The writing coach came to me and said, “I don’t understand why she stopped.” I picked up the phone and called her and said, “What’s going on with this chapter? I met you at a joint venture event.” She admitted that she had never actually done joint ventures. She was writing this book without tried and true products and services that she had tried herself and been successful with. If you’re not successful with what you’re monetizing yet, it’s too soon to write a book.

The result of all this is that most independent authors will sell less than 100 copies of their book. You’re not going to get the ROI you’re looking for at all. The other result of this has been a lot of publishing on Amazon and if you only knew what the backside of Amazon provided you, you wouldn’t spend the $200 to do it. Amazon does not have true publishing services that are legitimate in the worldwide distribution or worldwide royalty capture. There’s a lot going on back there that because you don’t know what you’re doing as a first time or second-time author, you don’t understand what you’re getting into. The result is also what I like to call The Invisible Author. You write the book, you get it out there and guess what? People still don’t know who you are because you didn’t build that audience in advance. Why is this such a great platform for podcasters? First of all, you’re experts. You have episodes out there. You’re talking about what you do. Most of you have this monetized in some way. Your show is not your only monetization point. You have multiple streams of income through your company you are in a perfect position to drive traffic from your podcast into the book, and into other products and services.

Also, because you’re bingeable. It’s easy to take a thematic group of episodes and make them into a book that’ll be bingeable. Sometimes people don’t have the time to listen to every single podcast on a particular topic, but you can group a topic together and make it into a how-to guide. You can make it into an informational piece about, to give you an example, Seven Ways To Capture Expert And Expert Audience. You can put this all together in a thematic book that is helpful. Because you have the audience you need, you’ve already built what I would call an author platform through your expert podcasting. This also is because you have content. If you’re like me, I’m about to hit my 100th episode. I have more content than I ever envisioned I would have in my life. I can write a ton of books and be happy about it. You also have the credibility at this point. People already are listening. They understand that you are the go-to person in the area that they’re looking for help in. Also, you can create, easily, a thematic help book.

Another thing that a lot of people don’t think about is the learning styles. There are three different kinds of learning styles out there. The visual, auditory, and kinesthetic. With your podcast, you have the auditory covered and for most of you, if you’re using the Hazzards, you have your YouTube channel, you have the video. There are people who learn and enjoy content kinesthetically. The book provides that for people. They like to hold the book in their hands. I hear all the time that many people don’t look at it. They don’t use Kindle because they liked the feel of the pages and the book and Tracy’s one of those. She tells me that all the time because I tell her to do more Kindle and audio. You can reach a little bit different audience with that actual physical book.

This also adds to your brand. You’re bringing brand awareness. You’re expanding the awareness of your brand, not only from the show, but a lot of times we will use the free book funnels in conjunction with our book products. That brings you into a place where you can communicate with your actual audience that wants that book. You can send out the free book, you can upgrade them or have them pay for an additional product or service to get to know you a little bit better. If you have big programs like I do, sometimes people don’t know you, like you and trust you enough to take that big bite right off the bat. You’re able to give them small pieces that build trust. Also, clarity about what you teach. I know when we have 100 episodes or I know some of you out there I’m seeing some people that are on here, some of you have 500, 600 episodes.

Narrowing that down into those thematic books about what you teach, and driving your audience into a thematic workshop—also, why books? Books are a low-barrier product to get into your funnels. When you go out and you have a $20 book, that’s a low barrier product that people can hold in their hand and they can understand who you are and what you do. It doesn’t cost $3,000, $4,000, $5,000 to buy a book and find out more about you. The free shipping book funnels that lead into workshops, that lead into those bigger products you sell. This is the way to do it and have a direct connection with your audience. You not only have their email address, but they’ve been willing to pull out a credit card and buy something. That’s always a good sign.

I’m going to segue into what Tina’s doing here. Why audiobooks? Audiobooks have become the top way that people consume books. We are in a busy world. I know myself, I use audiobooks when I’m out running and I’m an avid runner. I consume easily 10 to 15 hours of audiobooks every week, car time as well. Audiobooks are becoming the new way to consume books.

People are used to hearing your voice already, but of course, you need that book to get to the audiobook. They’re more professional. One of the things that happen when you are with a traditional publisher is many of them will automatically sign into an audiobook contract. There are pros and cons with that. One of the cons is that they can choose the talent. When you write a book and you self-publish it and then go on to produce an audiobook, it’s in your own voice that your audience is already used to hearing. When you’re on Audible, people don’t think of you as a self-published author because you’ve taken that extra step to go into a prestige product like the traditional publishers would. Okay! Tina, I’m going to let you go.

Tina:

Let’s dive in a little bit deeper to the audiobook experience. As Tracy mentioned, I’m the CEO of Twin Flame Studios but I’ve been building businesses internationally much longer than I’ve been in the audio world. An opportunity like this excites me to see the different worlds coming together in this entrepreneurial milange that is super exciting. I got into audiobooks and I became a podcaster because books and podcasting are low hanging fruit for people to start to change their lives. That’s what gets me up in the morning and had me deciding to expand my company out in the directions that it did. It’s specifically talking about audiobooks.

The audiobook opportunity is threefold. It is imagination, it is intimacy and it is income. I’d be willing to bet if I turn this back over to Tracy, she would agree with me that podcasting is also very much those three things, and that’s one of the things we have to delve into. How do podcasting and audiobooks fit together as an opportunity while you as podcasters have a much better advantage than somebody starting from scratch?

Let’s do a little history lesson first. There has been an audiobook renaissance. Audiobooks have been around since about 1930. They were produced during the depression on albums and records. I believe the very first audiobook was a series of Christmas stories. They’re a familiar format for people and that is one of the major reasons why they are incredibly popular. If you’re like me, and you remember growing up with audiobooks—maybe you had an album when you were a kid where it was when Tinkerbell rings her little bell, it’s time to turn the page, or maybe you had books on tape. I remember my first one was Deepak Chopra’s Magical Mind, Magical Body and there were fifteen cassette tapes that you had to manage. Later on, there were 5 or 6 CDs that you had to manage. They were always freaking expensive. When audiobooks went digital and in particular, when Audible and Amazon became under the same umbrella, there was a massive explosion.

Back in the day when we first started having the iPod and we could have a thousand songs in your pocket, which was the slogan, then you could have a thousand books in your pocket with the Kindle and now you can have a thousand audiobooks in your pocket with apps like Audible. We have this library that we carry around with us that feeds and nurtures who we are, and we get to be a part of that, feeding and nurturing other people.

What happened in conjunction with audiobooks going digital was that it lowered the production cost. No more jewel cases, no more pressing of tapes or CDs, none of that. With the advent of home studios, that lowered the cost of production even more. Unlike most things on the planet, in the last ten years the cost of producing audiobooks has dropped about 50%. Therefore, it makes it much more accessible for people on the retail side of things to consume audiobooks. It used to be $30 to $50 to buy an audiobook. Now it’s pretty much a flat $12 to $18 to get an audiobook, depending on the length of the book. Sometimes it’s longer. ​

But it’s available now to everybody. You don’t have to go to a store. You don’t have to have a lot of money to buy and the reach is much bigger. As a result, audiobooks are a $4 billion industry. Year-on-year for the last six years, the audiobook industry has experienced double-digit growth every single year, sometimes as high as up into the 20%, 25%. In one year, it hit 30% growth. Those numbers are outrageous when you think about how businesses tend to grow, 3% to 5% growth for a large industry is more average, not 15% to 25%. However, there is and has been for many years, an issue with the industry. Juliet mentioned the issues with the self-publishing industry. I would say even we take it a step further and say the publishing industry, in general, is a broken model. Taking your rights, taking your royalties for traditional publishing, the predatory practices, self-publishing houses, or experts—all of these things, you have to think about, what is your goal? What’s going to benefit you the most?

Years ago, when I was looking into audio, it was because I’d been building businesses for decades and I’d worked with more than twenty different industries, 9, 10 different countries and at the time I was doing some paid hobby. I’m an entrepreneur. We can’t have a hobby. We have to monetize our hobbies. That’s what we do, and I was voice acting. I was taking some masterclasses by one of the premier audiobook trainers in the world because I was thinking, “It’s a side hustle. This might be cool.” Pat Fraley, who is still teaching and an amazing man, introduced me and the other people in my course, not only to the narration side of audiobooks but to the industry. That all of a sudden created what I call my chocolate and peanut butter moment, which was, “Why aren’t all of the authors I know, all my clients, all of my colleagues, who are doing bestseller campaigns, why not with audiobooks?” That curiosity led me to discover that nobody knew that audiobooks were even an issue and that the audiobook industry was broken. I secret shopped 30 different audiobook publishers, and all of them did the same thing: They took away your control creatively, they made you pay for it, and they controlled your files and your intellectual property at the end. Being a creator myself, I got incredibly offended and said, “We can do this better.” That’s why we started doing what we were doing to make sure that we are advocates for our authors to have a high-quality product, to get out there and do what we need to do to reach a bigger audience.

That brings me to the connection between podcasts and audiobooks. How Tracy and I met was actually, we were both shared some similar podcasting stages. She has Podfest and some other ones; I speak to a podcast audience as well and I’m a podcaster myself. I love the medium and I love the pairing of podcasts and audiobooks together—because you’re already recording. You already have an audio setup. You already clearly, at least in some form or fashion, can handle the sound of your own voice—which a lot of people can’t—and you are in a situation where you’re producing regular content as Tracy and Juliet mentioned. Now what? There’s the opportunity to get out there and create upon your creation.

You create the book from your podcast and then you create the audiobook from your book and this is what we call media matching from marketing. People who listen to podcast are more likely to be audiobook listeners because they’re already audio learners. They already have a leaning in that direction. They like audio and it becomes very fluid and interesting to be able to medium match and be able to market your audiobook, which we’re going to talk about on your show. Market your podcast through your audiobook and use both your audiobook and your podcast as assets to gain you more loyal followers, more leads, get your voice out to a bigger audience. When we create an audiobook, the other beautiful thing about it is that all of your formats on Amazon, in particular, show up on the same page. When you go to Amazon and you go to your book page, you can see the Kindle version, the paperback, the hardcover, and the audio version and this creates what I like to call might-as-well-itis.

A lot of times what we find is that people will download the Kindle, particularly if you’re running a free Kindle campaign or a 99¢ campaign. They’ll see the audiobook version and they’ll say, “I have Audible credits. I want to download that book as my first book on Audible.” Why not? Might as well. They get both versions of the book. Your audiobook is never going to hurt your sales on your other versions of your book. It’s always going to be on top of it. Particularly with nonfiction books, what we find is that folks want to have either a Kindle version or a hard copy to make notes. To get the book done, to read it all the way through, they listen to the audio because audio, as podcasters is the most portable, easy to access form of media. That’s why we do it. We can reach more people. Dovetailing your audiobook marketing with podcasting, and this gets very exciting. When you create an audiobook, you create what’s called a Five-Minute Retail Sample. That five-minute retail sample is a little a taster of your audiobook. You can use up to fifteen minutes of your audiobook in your marketing. Fifteen minutes of audio is a pretty long chunk of time. Guess how many different ways you can slice and dice that audio? You can turn it into a video book trailer. You can turn it into audiograms, and you may already be using audiograms as a podcaster.

They're those little video snippets that you can share on social media that are closed captioned. Maybe they have a little sound wave on them. It entices people who are on the video side of things who are just looking for a little snippet of information, “Maybe I need to go listen to more of that.” You can pair the marketing you’re already hopefully doing with your podcast, with your audiobook, to share on social media. Audiobooks also come with two lovely features when you publish them, and these are bounties and gift codes. When you publish through Audible’s self-publishing platform called ACX, you will get 100 gift codes. They give them to you in batches of about 20, 25 at a time. You can use those to promote your audiobook. You can use them as giveaways. You can print them onto a postcard and sell them as upgrades to your physical book if you’re in a live event.

You can also use them to give to trusted colleagues and friends, or clients to give yourself—as review copies. You don’t get galley copies of your audiobook necessarily, but you can give away gift codes for your audiobook that will allow people to leave you reviews on Audible. Because unlike on Amazon, in order to leave a review for Audible, you have to have that specific audiobook in your audiobook library. If you want to gain additional reviews—which of course reviews are always great—you can use the gift codes to help you do that, and you get a hundred of those. It’s a lot to work with.

The other program that Audible has is called the Bounty Program. This is a bonus for you finding Audible a new customer. How this works is that you get special URLs for the US, the UK, France, and Germany. You use those URLs to share your audiobook. Post them in your newsletters, send it out in emails, use it in social media. If that person downloads your book as the first book that they do on Audible, they’re a new audible customer.

They’ll get your audiobook for free. However, if they stay an audiobook customer with Audible for two months, then Audible rewards you for your sacrifice on your royalties by giving you $75 for finding them a new customer and that, of course, is way more than you’d get on the royalty of a book. I know authors who push those bounty codes on the chance that people are not yet an Audible customer because they’re out there even though it’s a popular format. That is a little bit about bounties, gift codes and audiobook marketing in general and how that’s going to dovetail with your podcast.

What do we do at Twin Flames? We are advocates for our authors. We want to make this easy for you, because the definition of an entrepreneur or somebody who podcasts for business, is somebody who won’t work 40 hours for somebody else, but you’ll work 80 hours a week for yourself. I know that—I’m the same way. What we all need are people who are going to take good care of us, the way we want to take care of other people. That’s why I’m partnering with Tracy and Juliet because we are all likeminded in how we work with the people that we make a difference with. We are here to care and advocate for people and create quality so that your message can get out into the world in a way that’s powerful in multiple ways. We need to be reaching more people to make this world a better place and make a great living doing it at the same time. It’s doing well, and doing good.

We don’t take your royalties and rights. You retain creative control and we make sure that your audiobook is both a marketing asset and an income stream for you. It needs to be both of these things, and much like Juliet mentioned before, we don’t take all the books that come to us. Some of them simply aren’t going to work. We also don’t let everybody narrate their own book because narrating an audiobook is not the same thing as recording a podcast. I will say that there is a 95% chance that because you’re an experienced podcaster and you’ve got some audio setup already going in, and you already have been working with your voice, you will be able to narrate your own audiobook, but we will let you know if it’s not feasible for you to do that and work another way through it.

A lot of our authors do narrate their own audiobooks, but a number of them don’t and they opt for other reasons to have a professional narrator do their audiobook. If you’re curious about that, please reach out and I’ll explain to you the process and the difference. For most podcasters, narrating your own audiobook isn’t an option. It is different than recording your podcast. I would never narrate an audiobook speaking this quickly. I would never use the type of breathing that I’m using and I certainly wouldn’t have my audio set up this way. It is a different animal and it is a different form and feel. This is why we do it the way we do it. We offer our author narrators the option of not having to go into a studio, not having to learn any technology or equipment. What we do is we have professional audiobook directors who are narrators and sound engineers themselves and we remote into your audio setup.

We make sure that your audio is perfect for audiobooks and then we live-direct and record you doing your book. You don’t have to hit a button except to get on the recording. You don’t have to worry about editing, stopping, or starting. You don’t have to worry about, do you sound okay? Are you breathing? Are you making any mistakes? We fully live direct you and record through the entire process, and if any of you out there are familiar with any kind of voice acting—we do what’s called punch and roll recording, which is the industry standard for recording an audiobook. This ensures that your audiobook does not sound like somebody who just sat down and read their book into a microphone. It’s going to be high quality audio. It’s going to be performance quality, and then we can make sure that it’s edited, proofed, mastered—perfect—before anything goes to publishing and distribution.

There are a tremendous number of technical details that go into an audiobook that you’ve got a lot more wiggle room with podcasting than you do with audiobooks. You get to tick off all of those particular details. If you want your audiobook to pass the quality control process to get onto Audible or other platforms. We make sure that all of that gets handled for you and you have all the information you need to maximize your audiobook experience and your audiobook as a process—as an asset—for everything that you do. I am super excited about this entire program that we’re all doing together. I’m going to bring Tracy back in and she can share with you and we can all talk together and make sure that we have enough time to go through our Q&A together.

Thanks much, Tina and Juliet. I appreciate you guys coming and sharing with us. What I want to do is just wrap up with a little thought on how you might structure this. Now that you’re thinking, “This audiobook thing sounds pretty cool. I could write the right book. I have some ideas. I’m getting some traction with my podcast already. I’ve got some great guest interviews, great people who would be associated with my book if I had stories about them.” As you’re starting to think about that, what does that book look like? What does that audiobook sound like? As you’re starting to think about this, I’ve got a couple of strategies I’m going to throw out to you, just for you to think about and see if this might be something that would interest you.

Let’s say you have a show that has a lot of guest interviews. It’s similar to the model I did with my Inc. articles. I was writing out great brands, great companies, great entrepreneurs and I’ve got all that going. I do the same thing on my show. If I’ve got a lot of great guest interviews—or that’s the only thing that I have in my show—it doesn’t make for the best book. Juliet will tell you that because there’s a lot of those out there where it’s like all the different chapters in that and all the different things are all these different stories from all the different people. It does help promote and market the book, because you’ve got all these people who are willing to share your book because they’re featured in it. It’s a great strategy from a marketing and outreach standpoint, like the same thing that you do on your show, where you invite these great guests on, and then they share your show because they were on it. You want the same thing to go on with your book. However, what we found over time is that we want to frame it just like we like you to frame your guest interviews and we likd you to frame your show with some content that’s about what you’re teaching, what your business is about. Giving it context and giving it transition. That’s always a good idea.

Here are a couple of ideas of things that we’ve helped build for people we’ve done for ourselves and we worked through these processes and we know that they turn out great books that are easy to read, but well-written in the same process because they are structured.

One of the things you can do is frame all of the interviews by theme. Let’s say you have different themes that you talk about. Maybe you’re doing health and wellness and you have a fitness theme, a food theme, and you want to frame them by themes so you could organize the best interviews that you’ve done based on those themes. You could also do it based on topics. I have a show that is the Five Things That Make You Bingeable, it’s on The Binge Factor. We talk about those five things and it’s one is get great guests. The other thing is, it increases your audiences, produce professionally. If I could take each one of those and create sections of some of the best tips, the best stories, the best information out based on those topics and subjects where I know those five topics are already of great interest because we receive a lot of engagement back and people are very interested in that already. I know that those topics are playing on my show, to begin with.

The other processes similar to what I did with Product Launch Hazzards: I have a seven-step process for how we design and develop products. What I did was I grouped and did my seven-step process and then built the stories that reinforced some great practices in each one of the different steps. Sometimes you don’t have those seven steps outlined out or on their own, or you just mention it casually on some shows—you may not need to go back in and fill in the gaps. When I’ve got all these great guest interviews and I’ve got some of the topics but I don’t have all of them, you may need to go back and rerecord or record some new ones and fill in the gaps of those. From there, I like to use a ghostwriter. That’s my personal viewpoint on how to do it—someone who’s more suited to writing in a style that is best for a book. I think I’m more suited to that casual online writing model, so I like to use someone to help me. While I record it, all of it is in my voice, I like to have someone write that concise chapter, that transition, that set up for the section of all the interviews.

You might want to write it yourself, but at least you’ve got the audio that you recorded in the transcript to start from. You can start from there. That’s one of the ways that you can go about doing it. You can do transitional intros to each of the guest interviews that you’ve done. You do new introductions, not the ones that were originally on your podcast, but you’re transitioning from one story to the next or one interview to the next.

My next recommendation to you is heavily edit it. No one wants to read your entire transcript, or the entire thing of your interview with the guests. They want the best three questions and answers. Heavily edit those interview sections down to the heart and the meat of it. Also, make sure you do a proper introduction for the person. You’ve got a proper bio going on there and all of that. Make sure that that’s in there. These are some strategies and some thoughts.

If you’re at the stage where you’re thinking about strategically, “How do I want to write a book?” I want you to contact Juliet first and I want you to have Juliet walk you through and talk to you about what this book looks like, from your podcast—how you might structure it. Is your podcast ready yet? Is it too soon? If you already have a book that doesn’t have an audiobook yet, I want you to go first to Tina. If you are sitting back going, “I wish I restructured my show. I wish I recorded my podcast with this in mind,” you can talk to Juliet, but you can also book a call with Tom at Podetize. He’d be happy to help you coach you through how you might restructure your show so you can prep it for doing a great book model in the future.

Irene says, “I have a book but no podcast yet in the works. I do need to put it in as an audiobook.” The $4 billion industry is just calling to all of us podcasters here. On Facebook, we’ve got Dorsey and she says, “I’ve coauthored three books and want to do my own.” Dorsey, it’s time. Do your own thing. It’s time for you. Ladies, I thank you much for bringing much great information on. I appreciate that. Another question is, “Juliet, what did you mean by paying $200 for Amazon publishing? I have a Kindle and paperback and did not pay anything.”

Juliet:

I don’t think you have to pay now, but you used to have to pay for that paperback to upload it. There are some problems with Kindle but the actual paperback publishing with Amazon has a lot of drawbacks, and I don’t know if you noticed, if you went for international royalties, you lost a chunk and there was no reason for you to lose a chunk of it. There are a lot of things that happen with Amazon that don’t truly make it a legitimate publishing company. The self-publishing and the hybrid and the others out there.

Barrett Matthew says, “What type of podcasts that should not be books?” I think the ones that are a little bit infomercially, those books aren’t doing well. If your podcast is infomercially, it’s not teaching something, it’s not educating in some way, or the interviews are like, phone in the same thing again and again. If you’re doing interviews where you ask the same five questions every time, and they’re the same thing over and over again and they’re too generic. When I do my five questions on how you get great audience increases, how you get great guests and increased audiences, it’s a tiny segment in my show. The rest of the show we’re exploring, what makes their show bingeable? Why they started it? There’s still story there and people still want story. They want something interesting in their books. That’s the kind that don’t lend itself well. Juliet and Tina, your thoughts?

Tina:

We’re wired for stories and what we want is stories. When I was the lead interviewer for a documentary called The Messengers, which was about independent podcasting, I interviewed about 40 different podcasters—all different topics. None of them knew each other for the most part, and what came up in every single interview was the word intimacy. Podcasting provides tremendous intimacy and building your book, your platform, and your audiobook on the back of intimacy is always going to serve you better. We create intimacy through the human experience and that is where we share stories.

Thank you so much for making that clear, Tina, and I think when you’re speaking, it’s even more important to be in that storytelling mode. That’s where the audiobooks can come in handy to have that. If you’re doing where you do wrap in some of these interviews in there, you’re likely not to use the audio from your original interview. You’re going to use some like a supplement. They’re going to be the supplementary chapter. It will be you speaking the audiobook throughout the whole thing. If you’re narrating it or you’re a narrator, and those things will become the supplementary and they’ll go to the whole podcast. Where your book when it’s written out, it has a question, answer and it’s in a different style. The audiobook will be structured differently. Keep that in mind and that’s where you’re going to have to have some good storytelling, good transition, and good information in there, or it’s not going to be worth it to pull it all the way through that process as well.

Paul mentions, “No audience.” Here’s the thing. That’s a very common thing with authors—a lot of times they don’t have an audience. That’s the number one thing that Juliet highlighted at the beginning. They’re going to publish a book thinking it’s going to drive an audience. It doesn’t work like that. There are cases where your guests are your audience. We had that happen very frequently where many of our clients have a guesting strategy, which is that they don’t care how many audiences  they have. It’s about making those guests feel important, making them feel highlighted, making them feel special in the process. In doing that through a book and through all of that, you’re creating a richer authority value for them. While it’s an expense for you, it’s in building up those guests as important to you and bringing them out to the world.

It’s not necessarily going to drive more listens to your audiobook, more traffic to downloading the book on Amazon or wherever you might be selling it. That can be a strategy. Don’t worry about that. That’s one where you want to talk to Juliet and let’s make sure though you have a good book at the end of the day so it doesn’t feel like an embarrassment to put it out. Especially if its purpose is to drive an authority. Paul, if you don’t have a podcast yet, maybe this is time to think about one. Think about how you want to write your book and then structure a podcast so it supports it too. It always can go strategically every way.

Melanie Parish says, “I have a book, no audiobook yet. I used a hybrid publisher who told me audiobooks are expensive to produce.” I think you should have a chat with Tina because that may not be the case. You’d be surprised at the return on investment for that.

Tina:

I spent a surprising amount of time educating publishers on audiobooks. It’s just not in their expertise, It’s not in your wheelhouse. Juliet knows more about publishing than I will ever know. I like it that way. I like getting into the weeds and being a deep expert in one area and then having colleagues that I can share back and forth with because your brain explodes after a while. Before you believe anything a publisher or anybody else in the book industry tells you about audiobooks, confirm that bias in the actual audiobook industry. I can promise you, they’ve had one, maybe two experiences, and they don’t know the actual industry.

This is true that many of those publishers and whatever their model is, whether it’s a hybrid or a traditional publisher, all that they know is their own model of how they operate. They don’t have a broad industry experience in it. That’s where someone like Juliet and Tina who seek people who come from all different publishers and who come from all different models of book creation, programs and other things out there. They have a broader view on what’s working and what’s not working.

Juliet:

I took on a client who’s publishing with a hybrid because she wants to get her book into institutions. The publisher she’s using doesn’t use the free shipping model. There are a lot of things that a hybrid publisher is not great at. They’re good at getting things in bookstores, the shelf life is three weeks. That’s a tough one too. They’re good in some particular areas, but not great in other ones. If you’re an entrepreneur, you need to explore some other avenues. The great part about hybrid is that most of the time you own your own rights with it; you’re free to go to someone else to do the audiobook. You’re free to do the free book funnel as well.

Anytime if you have any questions, Melanie Parish is asking you to reach out to her, Tina, and I’ll connect the two of you on Facebook you can make sure that that happens. Juliet, I connected you up with Dorsey on Facebook, you guys should be connecting there. Also I wanted to remind you, Juliet and Tina have a podcast. You can also follow because you’ll learn a lot from us talking about these things and how people are utilizing them and what’s working successfully for authors, what’s working successfully for entrepreneurs—so you’ll be able to catch and follow us there in case you’re just not ready yet, this is a little thought in the back of your mind.

We invite you to connect up with all of us and find out more and decide if this is right for you. One of the things and the reasons why I partnered up with Juliet and Tina to bring them here to you is because I know they won’t take someone who’s not ready yet and that’s an important thing for us. They will turn away people before they will sell them when you’re not ready yet.

We don’t have a fully formalized offer here. There is nothing because we know it might not be right for all of you and there may be only portions that are right, like doing just the audiobook with Tina or taking a pre-strategy session with Juliet. Making this occur over your podcast over time. We want to give you an open-ended opportunity to be able to discuss what this looks like for you. Reach out to any one of the three of us. Thank you for joining us. It will also be posted in the Podetize resource area. We’re getting a brand-new dashboard. You can go to Podetize.com/masterclasses, and you’ll be able to access all of them at any given time. You’ll be getting an email reminder on all of that for those of you who are looking for the past episodes. That’s also another place in which you can find them at any given time. You’re like, “I can’t find it on Facebook. It was months ago, but now I’m ready.” Thank you all.

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About Juliet Clark

Audiobook Masterclass Tina Dietz Twin Flames Studios

Hi. I’m Juliet Dillon Clark, Founder of Super Brand Publishing.

Over the years I brought my expertise to corporate clients like Mattel, Nissan, Price Stern Sloan Publishing, and HP Books. While I enjoyed the work, and was good at it, I felt like something was missing. I realized that what I really wanted to be doing was helping individuals, not corporations, further their success and find fulfillment.

Since then, I have helped more than 600 entrepreneurs and authors share their work with the world and have published more than 60 books, turning more than 190 authors/entrepreneurs into best-selling experts! Let’s cut through the clutter and get your message across so that you can cultivate your fan base, increase sales, and reach a level of success beyond what you thought possible.

About Tina Dietz

Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert who has been featured on media outlets including ABC, Inc.com, Huffington Post and Forbes. Tina’s first podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs.

Vocal Leadership Tina Dietz Twin Flames Studios

In 2016, Tina was the recipient of the Evolutionary Business Council MORE award and in 2017 she received the award for Outstanding Audio Company from The Winner’s Circle. She is also a member of the EBC leadership body and a founding member of the Forbes Coaches Council. Tina was also the lead interviewer in the podcasting documentary “The Messengers” and featured in the film.

Tina splits her time between the US and Costa Rica where she’s part of the leadership team building a community of conscious leaders called Vista Mundo.

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