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Everything You Need to Know Before Investing in an Audiobook [Podcast]

​Not sure if ​an audiobook is the right investment for you and your brand? Listen to my ​guest appearance on The Book Marketing Action Podcast with Becky Robinson and learn more!

Tina talks to Becky Robinson about the benefits and process of investing in an audiobook.

In this episode:

  • If Tina’s noticed a trend of people buying audiobooks vs. other formats
  • Reasons an author would consider investing in an audiobook
  • Why an author might choose to narrate their own book (author narrated vs. professionally narrated)
  • The best time for an author to release their audiobook
  • What the process looks like and the average length of an audiobook
  • The range of investment that an author should expect if they want to create an audiobook

Listen to the podcast here:

Welcome to Season 2 of The Book Marketing Action Podcast with Becky Robinson, where we give you information that you can immediately implement to increase your influence and market your books more successfully. In this episode, we are joined by Tina Dietz—CEO and co-founder of Twin Flames Studios, award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert.

ABOUT TINA

Becky: I am so thrilled today to be interviewing Tina Dietz. Tina is a friend I made, actually, as a result of this podcast. A previous guest, Jenn T. Grace, introduced us, and I’m so glad she did, because I’ve already learned so much from you, Tina. So before we dive in, I hope you’ll take a moment and tell our listeners about your work in the world.

Tina: Well, my company Twin Flames Studios focuses on getting more great voices out to the world. So really the mission behind the company is that audiobooks and podcasts are some of the lowest hanging fruit for people to start to change their lives. So particularly with audiobooks, and certainly with podcasts, they tend to be low cost or free. They’re available in multiple countries, a lot of them can be in multiple languages, and their stories are what keep us all connected as human beings. So the more that we can help leaders, subject matter experts, and people who have lived extraordinary lives in the nonfiction space, which is our specialty, tell their stories and get it out to the world, the more we can make a difference and leave our own legacy, as well as help with the legacies of all these authors that we work with. So what we’re talking about today is mostly our audiobook division, which is strictly nonfiction audiobooks. And we do full, done-for-you production, publishing, and distribution, both for professional narration as well as author narration, which is something we’re known for.

HAVE YOU NOTICED A TREND OF PEOPLE BUYING AUDIOBOOKS VS. OTHER FORMATS?

Becky: Tina, that’s really intriguing and I look forward to hearing more about that author voice narration. But let’s talk for a moment, first, about audiobooks as a genre. I’m curious to see what you’ve noticed about the trend of people buying audiobooks rather than other formats.

Tina: It’s been an interesting art because audiobooks are certainly not new. The first audiobook was produced during the Great Depression, and I believe it was a Christmas story. They’ve always been around. Those of us who are a little bit older will remember books on tape and getting them out at the library, things like that. But up until the shift in the market about six, eight years ago, where audiobooks became digital, the production of audiobooks was generally relegated to traditional publishing. It was very expensive to do and very expensive to distribute, because everything was in a hardcopy, and first on tape, well, first an album, then on tape, and God forbid, on 8-track, and then ultimately on CDs. So when everything went digital, and Amazon and Audible became the same company, when voice acting and narrators became available more online, we had the rise of the gig economy, all of these things kind of created a perfect storm for the rise and the renaissance of the audiobook. So audiobooks have risen in sales year upon year, in double digits for the last eight years. And some of those years, it’s been a 20% to even 25% rise in the sales of audiobooks. So it’s a billion dollar industry in the US alone, and the accessibility of it is largely what makes them so so so popular.

WHAT ARE SOME REASONS AN AUTHOR WOULD CONSIDER INVESTING IN AN AUDIOBOOK?

Becky: Well, as the wife of a man who only consumes books via audio, I know that there are many people who really are drawn in a big way to that ease of being able to listen while you drive, or listen while you get something else done. And I think in a way, you already answered this question, Tina, but I’m gonna ask it anyway. What are some reasons an author would consider investing in an audiobook?

Tina: Well, you definitely have to look at what your purpose is, and I’m really glad you asked this question. So on the nonfiction side of the equation—fiction is going to have a different answer, and I can touch on it if you’d like—but on the nonfiction side of things, an author wants to look at doing an audiobook to access a wider audience, first of all. A lot of executives, C-suite folks, people who are decision makers or at high levels in their career, often listen to audio, or listen to audio and buy a copy of the book so that they can switch formats because they can multitask, and also because audiobooks you can listen to at faster speeds. So I know lots of people, including myself, who might put an audiobook up to one and a half time speed, in order to be able to consume the information and get what they need, and then maybe have a hard copy of the book to reference back or make notes in as they go, using it as a learning tool. And they use it to keep your brain juicy as you go. So having an audiobook does open up those markets. An audiobook is also a marketing tool and it is an evergreen marketing tool, just like your book is. So using snippets of your book, in audiograms, in book trailers, in different parts of your material, or even potentially as material to create a course or modules in the backend membership site that you might have, you can use your audiobook in all of these different ways as an asset, not just distributed on Audible.

WHY MIGHT AN AUTHOR CHOOSE TO NARRATE THEIR OWN BOOK?

Becky: So Tina, this might be a good time to talk about this idea of an author narrated audiobook. Why might an author choose to narrate their own book?

Tina: Well, speaking as an entrepreneur myself, I would say that we all have egos, so that’s really the first truth. You have to know that it feels, if you’ve gone through all of the process of writing a book that is part of your soul on paper, and it is in your voice and of course, you want to have the experience. And I hear this all the time, “I’m the only person that could narrate this book.” Now, that’s not actually true, but an author may actually feel very strongly about that. We should probably also, if we have time, talk about why an author wouldn’t narrate their own book, because most of our authors come to us assuming that they are going to narrate their own book. But for those who do want to have that, if you are going after speaking gigs, if you want to have your voice known in a particular industry, or if your voice is already highly associated with your work, you have a popular podcast, you’re a TED speaker, so on and so forth, there may be some congruency to having your voice on the book. At least in part, not every author narrates their entire audio book, sometimes we do what I lovingly call a Tony Robbins sandwich, which is a hybrid version of the book where the author introduces the material, does the introduction or the first chapter, and then kind of hands it off to a professional narrator who shares similar vocal qualities as the author, and certainly has similar energy as the author, and then the author comes back at the end of the book to wrap things up. Sometimes there’s a happy middle ground between the two, given how busy most of our authors are.

WHAT ARE OTHER REASONS AN AUTHOR MAY NOT CHOOSE TO NARRATE THEIR OWN AUDIOBOOK?

Becky: Well, that’s an amazing idea. And so in addition to being maybe too busy to narrate your own audiobook, Tina, what are some other reasons an author may not choose to narrate their own audiobook?

Tina: Well, not every expert has, first of all, a great voice. Not every expert has the desire to do it. That has a lot to do with it, because it feels like a slog behind the microphone. Because narrating an audiobook is no joke. It takes time. It takes discipline. We fully produce and direct our authors through the process. We remote into their home offices, make sure that we get great sound quality, all kinds of great stuff to support them. But ultimately, if you aren’t feeling it, you’re not going to have a good audiobook. And so not everybody is a verbal communicator. They might be really strong in writing, but not really enjoy a lot of speaking, particularly in long form narration like an audiobook requires. So there’s a really important cocktail of desire, skill, experience, and time that go into whether we determine it’s a best path forward for an author to have their own voice on the book, versus a professional narrator on the book. And not for nothing, but some authors may actually have either physical or other issues happening, that it’s not a good fit for them, depending on what they have going on in their lives or their abilities.

WHEN IS THE BEST TIME FOR AN AUTHOR TO RELEASE THEIR AUDIOBOOK?

Becky: That’s really helpful. So when do you find is the best time for an author to release their audiobook?

Tina: We tend to have authors come to us in one of two areas, or one or two timeframes, I should say. One is that they’re getting ready to launch a new book. And if it’s an author narrated book and they’re planning on doing preorders for their book, there are some technical caveats to when you can actually get your audiobook launched, particularly on Audible. Audible is the 500 pound gorilla in the room when it comes to audiobook distribution. They do own about 60% of the market share in audiobook sales. So not being on Audible is going to be a problem for you if you’re not there. So they have some rules about when you can get your audiobook out. But generally we can get pretty close, with an author narrated audiobook, to your launch date. And that’s kind of one scenario, you’re launching a new book and you end up putting the audiobook out, either at the same time as the other versions of it, or it’s a staggered launch anytime generally, within the first six months of the launch, there’s a lot of advantages to doing it that way, because it extends the life of the launch and you can get the same audience excited about a new format, or reach people that you haven’t reached before. So it’s a nice marketing technique to stagger your audiobook launch after the hardcover or ebook versions of the book that might come out first. 

The other version of audiobook launches comes into play when we have a book that could use a second life. Many authors come to us and they say, “I wish I could relaunch my book, knowing what I know now.” They may have had a difficult relationship with their original publisher, or they didn’t have the chops that they have now in marketing. So an audiobook is a way to give your book a second chance, and basically have a second launch, and that’s really valuable as well. Some folks even want to do a second edition of their book or add new material to it, so that comes into play as well.

Becky: That’s all really great advice and aligns to what I’ve coached authors to do. So I’m glad that we’re on the same page. It’s encouraging to hear. 

WHAT DOES THE PROCESS LOOK LIKE?

Becky: Tina, I’d love for you to explain to our listeners about the steps that you take, as you coach authors through this process. Obviously, you mentioned that it’s done for you. So you’re creating the audiobook for and with them. Tell me about those steps and about the timelines, so that if our listeners are considering investing in an audiobook, they know what to expect.

Tina: Yeah, let me talk about timelines first. So generally, we’re looking at about 90 days in either case, whether it’s author narrated, or professionally narrated. Some of this highly depends on the availability of the author, certainly in the case of the author narrated, but also in the case of professionally narrated, because there are key times that the author is needed to make choices. So for example, in the professionally narrated case, we have an audition process that is very robust, and we get about 150 auditions, per book, on average. We curate all of those auditions, first for sound and goodness of fit, and also the energy. Can we actually believe that this narrator is delivering this material? All of that gets done on the first round.

The second round is professional vetting. Can they meet the timeline? Can they meet the budget? How are they to work with? So we do all of that, before we present our authors with a list. Generally, we have about eight to twelve choices of our top picks, with their auditions in our notes on why we think they’re great. But we need the author to have a little time to listen through those things, and make a choice. So depending on how busy the author is, we can throw timelines off based on how much time they take, or God forbid, if they decide to make decisions by committee, which could happen. But the author is one of the couple of key things that we do that are important, because the author has creative choices, we’re not taking over the process like a traditional publisher would. We also don’t take any rights or royalties. So we keep our authors involved in the creative process, one way or another. 

So in the case of professional narration, once we have a narrator selected, and we’ve produced kind of the first 15 minutes or so with the book, and everybody’s on board with the tone and the pacing, the characterization that the narrator is using, the process goes quite quickly. And we, of course, handle all of this, not just the narration and the direction, but the proofing, the editing, the mastering, and after the author has had a chance to sign off on everything and it’s all good to go, it goes into a quality control process. Quality control on Audible can take up to 30 business days, so that’s all part of that 90 day period that I’m talking about. 

Similarly, on the author narrated side of things, I mentioned before we do sound checks, we do all of that. And then it’s a matter of scheduling the recording times, and you cannot bang out an audio book in a day. Most professional narrators don’t record for longer than two to three hours a day. So a non professional—like even a professional speaker—very, very rarely do we run into authors who can narrate for longer than two hours at a time. More likely it’s 90 minutes without losing gas, without their energy dropping into their feet, and that’s okay. But you do have to account for that in the schedule.

WHAT IS THE AVERAGE LENGTH OF AN AUDIOBOOK?

Becky: What would be the average length of an audiobook, in this nonfiction kind of thought leadership experts space?

Tina: A lot of our books are right around the 30,000 to 50,000 word mark. When you get into really short books, 20,000 words or less, they don’t tend to do as well in sales for audiobooks. There are some exceptions, of course, simply because audiobooks are generally sold on a membership basis. So when you are an audiobook member of Audible, and you have a credit that you can use on an audiobook that is an hour and a half or two hours long, versus eight or 10 hours long, the perceived value is higher on the longer book. Now, that’s not to say that you shouldn’t do an audiobook version of a shorter book, but we might tweak the distribution strategy, and talk with you further about how that audio is going to be used to the best advantage.

Becky: Wow, I am learning so much today! I am sure our listeners are as well. 

WHAT’S THE RANGE OF INVESTMENT THAT AN AUTHOR SHOULD EXPECT IF THEY WANT TO CREATE AN AUDIOBOOK? 

Becky: So my final question as it relates to audiobooks, Tina, is what’s the range of investment that an author should expect if they want to create an audiobook with the type of support that your organization provides?

Tina: Sure, absolutely. I think that for most books, on average, we look at somewhere in the $3,000 to $5,000 range. Sometimes less for shorter books. Sometimes more if somebody wants multiple narrators and they want music added. We’ve had a few specialty books that we’ve done that have even incorporated the audio from video clips and things like that, that have happened from major events, and whatnot. The average kind of cost of an audiobook with everything included, including the distribution, is definitely going to be in that three to five range.

Becky: I appreciate that transparency, because I think it really sets people up to consider whether this is an investment that they’re prepared to make. 

ACTION STEPS

Becky: So, Tina, our listeners are used to us always giving them action steps at the end of every podcast, because this is the book marketing action podcast. I know you have a couple of action steps that you’d like people to take today. 

Tina: Oh, yeah, for sure.

  1. Read your book out loud. The first thing is, have you ever read your book out loud? Take a couple of chapters of your book and just try reading it out loud. See how it feels. See how you like the material. Most of our authors, when they read their book out loud, which we have them do before they step into any kind of recording situation, they have a series of reactions to their own work. We all do. You also have a series of reactions to the sound of your own voice, and that’s okay too. But try it on, try it out and see what that’s like for you. If you’re in the process of writing a book, definitely read the book out loud before you finalize your editing, you will find all kinds of things there to make the book more narrative, maybe to shorten up sentences a little bit. And you’ll even catch errors that you didn’t catch when you were just doing it visually. So that’s really the first thing go read your book out loud. 
  2. Download the step-by-step guide. The second thing is, is that a lot of the things that I talked about today, we’ve put into a guide. And we also have frequently asked questions and all kinds of good information, best practices, and a full kind of step-by-step guide on how to get your audiobook done. And you can find that at Launchyouraudiobook.com.

RESOURCES

  • Learn more about Tina Dietz’s company, Twin Flames Studios, here
  • If you want to learn more about how successful authors leverage their books, download Tina’s free guide here
  • Connect with Tina on TwitterLinkedIn, and Instagram
  • Connect with Twin Flames Studios on LinkedIn and YouTube

If you found value in today’s episode, we hope you’ll take a moment to share it with someone else who might benefit from it. If you have any questions or topics you’d like us to cover, please email Becky Robinson here.

Click here for our free resources. 

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Executive & Corporate Podcasting Trends & Applications – Tina Dietz

Presentation for PodFest Global 2020 

Podcasting Trends & Applications - Tina Dietz

Chris KrimitsosI've known Tina for quite some time—she actually was very active in our local group and has helped quite a few of us. And she's gotten into the B2B niche. So, Tina, if you'd like if you want to just share your screen, and then we'll open it up to Q&A.

Tina DietzYeah! Sounds good.

So, the floor is yours.

Why thank you.

Hi, everybody! Thanks for joining us here today. I'm excited to talk with you. And I'm not much of a PowerPoint fan, but I'm gonna do my best here.

What I'm really excited about, though, is just having an opportunity to talk with you all, and have some Q&A afterwards, because this is an area—Executive and Corporate Podcasting—that I got into… Well, I started talking about it about five years ago now because I was in podcasting, and looking at podcasting trends, and where I saw it was going, I knew it was going to take a while for larger organizations to get into podcasting.

But, like with any trend, it was almost inevitable that it was going to happen.

So, let me back up and share a little bit more. It's really about how to give a nameless, faceless corporation human personality. And this is about half my more executive team. And what we do at Twin Flames Studios is we amplify the messages of trusted brands of leaders, sometimes really well-established entrepreneurs. And we do that in three ways:

  1. Through full-service podcasting, getting things going, very high touch, kind of white glove, concierge service, podcasting, and ongoing production
  2. I, one-on-one, work with executives and CEOs on vocal leadership—which I'll touch on a little bit later when we talk about podcast guesting
  3. And we also do nonfiction audiobooks. Full production, publishing and distribution.

So everything audio, to get your voice out to millions of people.

And I've been building businesses for more than 20 years. I started my career as a therapist, but I grew up as an entrepreneur. And I never met a microphone I didn't like, I say all the time. So, eventually what happened is, after building businesses in about 20 different industries in eight different countries over the course of years as a consultant and a coach, I felt this pull towards doing more with podcasting, doing more with audio, that was where my heart was.

And I had this epiphany that if I could work with enough leaders, who are doing enough amazing things in the world with low hanging fruit like podcasting, and audiobook—some of the lowest hanging fruit for people to start to change their lives—then there was a good chance, you know, what was important to me, I can make a bigger impact in the world, leave the world a better place than I found it.

So that's why we do what we do. We have a global team. We've got folks overseas, we get folks here in the US and Canada, Portugal, Scotland, and I adore my team. So, I love to show them off whenever I can.

So Corporate Podcasting trends—how and why are companies using podcasting.

And like I said, most companies are—well, they're familiar with what podcasting is. But getting it into their own systems is a little different. Because how corporations handle their marketing is quite different than how entrepreneurs handle their marketing. And this was actually a learning curve for me, being a very pure entrepreneur. With all the businesses I've owned, I actually don't come from a corporate background at all. It was my ability to be flexible, and for my company to be flexible, that has really made this work in the corporate and in the B2B space.

So, what we found is that companies are using podcasting for a number different reasons. We're going to break it down, but they're primarily using it in three different ways and wanting to use it in three different ways.

So External Podcasting, which is the type of podcasting, of course, we're all the most familiar with, out into the universe available to everybody. Internal Podcasting, which we'll go into a little bit more, that is when a podcast is only available to the people inside of a company. And Podcast Guesting.

Let's break down these three—and I'm going to move through these slides as quickly as possible so we can get to the juicy meat of the matter talking about what you're most interested in and how it can serve you best.

External Podcasting, of course, they're generating brand awareness. If you look at the research on sticky branding or sticky advertising—it means when it's not directly an ad necessarily, or maybe it's something more narrative of a mention or it's a brand that gets featured in a podcast—that really is the stickiness that sticks to people. And so, they find that with podcast advertising or podcast branding, people who listen to podcasts are about 70% more likely to do business with a brand mentioned on a podcast or a brand offering a podcast. So, very important.

Attracting new clients and customers is what most of us are trying to do in podcast and podcasting on the business side of things. So, in this case, we're not talking about narrative podcasting, we're not talking about NPR style, business podcasting. That is a trend and I think what some of the people who do it best are “Pacific Content” out in Vancouver—they run Charles Schwab's external podcast, they run Facebook's external podcast; I had the pleasure of interviewing one of their executives recently, and I have tremendous respect for what they do. But every one of those episodes is tens of thousands of dollars in production, because it is a full-time, massive deal.

So, most of the podcasting we're seeing externally, with corporate, with B2B, is not quite in that range. We can—we do see that sometimes in enterprise level companies, like Facebook, like Charles Schwab, some other large, large corporations. But companies that are in, say, the three to $35 million range—some of them maybe even considered, you know, small to mid-sized business, rather than super large corporations—they're really looking to expand their presence in a way that allows them to keep their humanity. You know, remember a lot of these are well established businesses, they're used to doing their marketing and their networking, face-to-face or as we say, belly-to-belly. And so podcasting is very appealing to these companies, particularly at this time as they're having to pivot and still wanting to keep the relationships, in their marketing, in their networking, and particularly creating relationships with industry influencers to widen their professional network.

Very rarely do we ever find that if you reach out to somebody and ask them to be on your show, or any of our companies, they reach out to an influencer in their industry—lots in finance, in particular that we work with—that somebody turns them down. It's basically “Hey, would you come and have a really friendly conversation with me for half an hour about things you're most interested in and passionate about?” Not a hard sell. So, our clients get really thrilled at having this media platform to share, that allows it to open doors for them.

And of course, that leads to creating collaboration. My favorite, favorite value out of B2B and Corporate Podcasting is what happens after the interview. Yes, there are audience members; yes, you have downloads; yes, we have, you know, growth. And we're generally not looking at podcasts that are necessarily in the thousands of downloads per episode, because we're looking at very niche podcasts. And we are also looking at the collaboration and the relationships that happen with the guests—between the guests and the host between, the guests and the company—as these podcasts come along. It does improve SEO to the websites. SEO is one of those things that seems like more magic than anything else these days. A lot of the things we all knew to do years ago with meta tags, and keywords, and all this other stuff… It's really kind of gone away and really gone the way of organic.

So, corporations are using the podcast to generate long form content that can then be repurposed into transcript-based articles on their website—which are fantastic for SEO, particularly paired with a few other important pieces. So that's External Podcasting—the main reasons and why—we're seeing for External Podcasting.

Internal Podcasting is another animal, and this is a rising area. It's just starting to come forward and flourish a little bit, particularly in enterprise-sized companies. So, this has more to do with development and reinforcement of company culture. Culture development is key to things, like you know, making sure that things actually get done. Efficiency, particularly now that everybody is working from home, or so many people are working from home; it's how we can create a little bit more glue, and have people not feel quite as alone or lonely.

And it also really helps to prevent things like screen fatigue: if you can listen with your earbuds while you're doing the dishes, or taking your dog for a walk, you don't have to be staring at a screen like you are all day for regular work. And screen fatigue is a real thing—it has shown to decrease productivity, it increases a certain number of health risks in a big population. And corporations are always looking at corporate wellness inside of their corporate company culture. So, this is actually more to it than meets the eye when we think about culture.

It's also great, of course, for dissemination of important information. We're moving fast. There's a lot of town hall meetings that happen inside of companies, or they're rolling out new products, or particularly with some of the companies we work with in the pharmaceutical/healthcare side of things, everything's changing right now with Coronavirus, and people need to be kept in the know. Podcasting internally is a way to disseminate that information in a more intimate way than a newsletter. And also in a more human way, than they’re used to, you know, providing this, you know, very kind of cold, documented information. We're still seeing people doing everything written, but adding on the voice, adding on the relationship, and the warmth.

Also, to educate and inform teams, particularly sales teams as they're rolling out new products, features of those products, how to sell them, who to sell them to—issues that might be coming up talking about your sales numbers. A lot more interesting to celebrate your wins, by meeting your sales goals over a podcast and to hear somebody announcing your name—it's like “Hey, a big shout out to John Smith! And, you know, Amelia, for you know, blowing away the sales numbers this month, you know, make sure when you see them in the hallway today, you know, give them a shout out, send them an email.” It's great to hear that. That celebration, acknowledgement of achievements is a really, really big one—who doesn't love to hear their name being mentioned by leadership, right, or being interviewed?

And the sharing of stories and inspiration, particularly Leadership Development. Leadership Development is the biggest area we're seeing for internal podcasting, and in internal employee resource groups. And I'll talk about a specific example in a minute about that.

So, I wanted to dive in and talk about a couple of specific instances where we can see how Corporate Podcasting is being used, you know, directly. And so, we have been working with the folks at Tri-Merit. They're a corporation outside of Chicago, and they have a very, very niche business. They had no marketing team up until about a year ago, and their marketing team actually contacted us to help with the podcast. They find R&D tax credits for technology companies. Can you hear the crickets, thinking about how you would create podcast content about this?

But what they do mostly, is they have relationships with CPA firms. That's where they generate most of their business. And they are passionate about the world of public accounting. Again, not something I would ever find myself naturally drawn to be passionate about, but these guys are thrilled, and finding the stories in the public accounting world that are unique, that are interesting—they're getting them out there. And they're using this as a beautiful networking tool. You have never seen a more excited group of folks talking about public accounting than these guys. And they do fantastic work in the world. So, this podcast for them has been the hub of their content marketing, allowing them to then create social media, allowing them to then follow up with their guests afterwards, and generate collaborative opportunities, generate other guest speaking opportunities. All kinds of networking happens when the host or their team follows up with these guests after the fact.

Now let's talk a little bit about Internal Podcasting. I have to talk about the Podcast Inc. conference, which is going to be online this fall. And I don't know if any of you know Jennifer Crawford. Jennifer Crawford is the founder of DC PodFest. And you know, Jennifer and I have known Chris for years, and know the folks from She Podcasts for years. And there's this wonderful collaboration and cross promotion that happens in the background with all of these podcasts’ conferences, which I love. And Jennifer saw a need in the industry to have a one-day conference specifically in this area, because it really wasn't being addressed a whole lot of places. It's very, very niche.

And so, what we did when we moved the conference from May to November, is—I went out and I said, “Jennifer, why don't we do a limited series podcast on Internal Corporate Podcasting and use this as a lead up?” So, this just came out about two weeks ago. And we're just ramping up the promotion of the conference. But if you want to look up PodcastInc.co/podcast, you can find this and listen to these episodes from different aspects of the Corporate Podcasting world specifically talking about Internal Podcasting, but also Corporate External Podcasting sneaks in there as well.

So then we talk about things like security and the use of a podcast intranet. One of the biggest issues for Corporate Podcasting is security. And so, platforms like PodBean, Blubrry, and Libsyn all have internal podcasting capability, and you have to find out what works for you. What we're finding is that these corporations want to use their already existing intranet to disseminate podcast information. And that's actually what we're doing with the folks at Novo Nordisk right now developing an internal podcast with them, for their women in leadership employee resource group. And what's cool about that is, as we're getting further into the process, the folks from the women in leadership resource group are reaching out to the other employee resource groups to see about developing a collaboration so that the podcast can live over time.

It's a very different development art—for those of you who work with podcast show development—then an external podcast. It's a much slower process, for the most part, and also there's a lot of little baby steps. So, what we've learned in this process, in the back end, is just to let things play out and have some patience. But people are really, really coachable, really, really interested in learning, and very excited about making their workplace better. So it's very, very cool.

One of the ways we're using podcasts a lot in corporate, both Internal and I'll also reference back to External, is Limited Series like this podcasting. Podcasting doesn't have to go on forever: For companies that feel like it's a high risk to commit to a full year or an ongoing podcast, we work with them on a limited series. A to 10 to 12 episodes to start, and we say “You know what? If this doesn't work out for you, if you don't feel like you want to keep going, then you've got a really great marketing asset and a series that you can use.” So, we always bring up seasons, we always bring up limited series podcast, and we find that most of the time when they get into the groove, they do want to keep going.

We also see in Internal Podcasting, the use of External Podcasts for internal purposes. So, you can repurpose the material you're sending out to folks, and make sure that your team, you know, is actually getting that information. And we're starting to develop databases of podcast information for say a group of financial advisors to then be able to keyword-in and then send out articles, and podcast episodes, specifically to their clients and really use the podcast as a resource.

Podcast Guesting—we're just going to check on this real quick. This is some of the companies that I've worked with, some of their executives, in one capacity or another around their vocal leadership and/or Podcast Guesting. And so, Podcast Guesting, we're finding a lot of usage for executives who are looking to set themselves apart, to have third party credibility, to develop their personal brand, and to do personal leadership PR, which is different than company PR. I work with a wonderful company out of Manhattan, and they help leaders get their leadership profile amplified. And we do a lot of work with their folks around getting them prepared to be on a podcast knowing that they can have this laid-back intimate, conversational relationship. They're not teaching, they're not reporting. They're in a relationship with the host. And we work with them heavily on their storytelling, so that they're not boring guests. And they come across as the people they really are, which is warm and professional, and really out to make a difference in the world. And that conversational interview style and format makes this possible. So, Podcast Guesting we're seeing a lot of rise in the director and above level of executives in corporations.

Okay! 20 minutes.

So all right, and I wanted to leave 10 minutes for Q&A, and seeing if there's any other examples we want to talk about if we want. You guys can go to TwinFlamesStudios.com/PodFest—I've got a bunch of materials for you there. I'm not a funnel girl. Don't sell things via email. But I do have our Vocal Leadership Workout, our package on How To Be a Guest and more podcasts, and some additional articles on Corporate Podcasting that we will just send you in an email if you go to that particular link.

That's it.

Awesome, Tina. So I’ll put it back to speaker view, if you could just unshare for a second there.

You’ve got it.

Alright, so we have a couple questions. When it comes to Internal Podcasting within a corporate culture, how do you know what to charge? Is it per minute, or? Because you're dealing with very big companies—like how do you figure out what to charge?

Yeah, so with these large companies, we're generally not dealing with the umbrella of the company; we're dealing with a small section of a company. So, these Employee Resource Groups have their own budget. So, the first thing is to find out what are their budgets to work with. They don't have tremendously large budgets, and if you can work with them—I usually work with them on a consulting basis and then go from there. Because many times they have internal resources even to do the editing and things like that. They need to know how to get things going.

So, an internal podcast, is that open on an Apple feed? Or is it, you know what I mean, so it's internally?

Yeah, so these are being—

How do you set them up? I'm just curious.

Well, it's actually, again, because these are larger companies, they want to handle the tech themselves. So, it's really a matter of teaching them, showing them how to create the content, how to manage the workflow. These are a lot of things we do, you know? Conceptually, how do you internally market a podcast? And then it requires interfacing with multiple departments to actually find, you know, work with them to get the show loaded up onto their intranet. Like I said, there are the—

That’s right, they all have Internet and MI Departments, computer guys, you know, people.

Yeah, yeah. So, it's a different animal, you're not going up on a hosting platform, unless they do want to use Blubrry or PodBean, or Libsyn—are the big three right now that have Internal Corporate Podcasting platforms. We're gonna see that happen more in mid-sized companies that don't quite have intranets, but still want to have control and security.

So then you're seeing that… I found it interesting you're seeing a lot of C-Level executives wanting to grow their brand by going out on other podcasts—you're seeing that?

Yeah, there's an interesting point in an executive’s career—you're rising up in these in these large industries, you know, they've distinguished themselves and they've kind of hit a certain level and to go from say, what we call a Director Level executive, into a C-Level executive really requires distinguishing oneself with Thought Leadership in some way.

And so, Podcast Guesting is a way to distinguish oneself on Thought Leadership, that is outside the company. You know, there's an old saying that says, you know, “it's hard to become a hero in your own hometown.” So, if people know you really well, they think they know you. Well, if you're out there, and all of a sudden, you're on a podcast or a bunch of podcasts as a guest, that gives you a third-party credibility in your leadership and your development of your Thought Leadership. This is usually paired with a whole package of executive PR, of articles, or press releases, or other types of materials, that kind of all go together to help develop somebody's leadership. Getting on Boards of Directors is another really big thing. And when boards go out and research potential candidates, one of the things they look for is have they done media, and most of these folks haven't done any media because most of the media that's taught at a corporate level is high pressure crisis media.

You’re right, “how to protect yourself when everything hits the fan.” That's true. There's no… This is a… I have to tell you… This is… The more you talk, it's like the beginning of a new era, because you're right, the C-Level executives are only trained, “Don't talk to media, unless you talk to your PR department before you go out there.” Now, they're being proactive, and they're interfacing with podcasts. And I guess they also have to build their personal brand, because who knows how long they'll be an executive with that company till the next one. And, you know, there's—

Yeah, there's a fair amount of mobility and talent even, in these times, you know, top talent is something that companies are always looking to retain. It's a big issue. And we find that podcasting is a way to really bring out their voice not so much in a technical way. Working with the executives on their storytelling is one of my absolute favorite things, to have them go from this kind of teaching reporting style, that they're used to doing in meetings and things like that, and kind of teasing out the humanity. And the really cool thing is that once they learn that, now they're bringing it back to their teams and having different conversations with their teams. And that's what we go deeper into Vocal Leadership training.

So, this is really a cutting edge field of consulting, if I hear you correctly, like a media training, which they always have, but on the podcasting side, and you're at the forefront of it.

Yeah, I'd like to think so.

No, you are I mean, it's only going to grow as we move forward. What trends are you seeing with corporations and B2B type stuff? So, there's Internal Podcasting going on, you're doing external facing… Any other trends that you see? Obviously, they're trying to build their PR cred by going on other podcasts shows—

Yeah, what we're seeing a lot is that the internal marketing teams in these companies really, really want to do podcasting. I spoke at a conference a little over a year ago in Scottsdale, big B2B conference, had a packed room of 100 people speaking at a panel, and two thirds of the people in the room raised their hand when they said, “Are you trying to start a podcast in your company?” And they were running into issues with time, they were running issues with knowledge, they were running issues with budget.So coming in and being able to stay the course—these are, of course, much longer relationship building sales cycles than, most entrepreneurs, generally care to go with. I have people ask me all the time, “So can you introduce me to your people at GE so I can be a corporate, you know, trainer there?” And I'm like, “That's not how this works.” It's not the warm introduction cycle that we're used to as entrepreneurs to build our network. So, there's a lot, there's a fair amount more to it than that. It's a fascinating world, but it's definitely growing.

Yeah, a few years ago, I had, I was approached by a big $800 million, like trust, and I just remember, for them to make a decision was like 10 different committee meetings, and they still hadn't decided and they said, “Oh, this is too cutting edge.” I'm like, “This is actually not”—this was just a couple years ago—and I’m like, “It's not cutting edge. And you guys have money by the time you implement it,” you know, but it's just amazing to see how they make decisions. And you’re right. It's not the entrepreneurial world.

No, they’re much more risk-averse.

So yeah, when you do get the contract, because there's a huge lead cycle in this kind of field. So, I'm excited for what you're doing.

Thank you.

Tina, your numbers—we started at like, 50, we ballooned to 70. We have 60-something people here is amazing. I just want to give a shout out to Ross Brand, Al Mega, Dr. Ellen, Rachel Hernandez, commenting, chatting.Anything that you see for artificial voice in corporate or is that going to take time? Like the [Alexa] skills, are you seeing anything there?

Any artificial voice—any truly artificial voice that it's not a human voice—we find a lot of resistance to and I also have a tremendous amount of resistance to it. Because to me, that is the polar opposite of what podcast gets used for. You know, when you and I worked together and I did a bunch of the interviews for The Messengers movie—if you haven't watched it, watch it—you know the thing that came up across all those interviews that we did was the word intimacy and podcast and creating intimacy. And so, an AI voice is the opposite of intimacy. And I don't think we're going to see mechanized or automated voices, takeover things anytime soon. Will we see things go into voice activation? Will we see more happening with Alexa? Yeah, I do think we'll see that. But there's a lot of privacy concerns, particularly in corporations. So that's the last place we're gonna see that; we're gonna see that in the consumer market way way sooner.

Oh, well, Tina, people can reach out to you through the app, connect with you. Thank you for taking the time out. Just tell us your website one last time.

Sure. You can go to TwinFlamesStudios.com and if you want to grab that package of stuff we put together for you. It's just TwinFlamesStudios.com/PodFest.

Awesome. Tina, thank you so much. You always knock it out of the park. You're a pro.

Thanks everyone for joining us.

I know you got a lot on your agenda. So, thank you for being part of this and supporting what we do. And also thank you for—I forgot but you did… Tina did the initial interviews, probably half of the movie. The Messengers came out with interviews Tina did while we were running the second ever Pod Fest. And if you haven't seen The Messengers: A Podcast Documentary—I'm gonna have Andrew upload it to the conference so people could see it. But thank you for mentioning that, Tina. Thank you for doing that for us.

It’s a great project. One of my favorite things.

It was awesome. Thank you.

Take care.

Goodbye now.

Interested in learning more about Internal Podcasting, External Podcasting, and Podcast Guesting?

How to Start a Podcast for Your New Brand

So you started a new business. Now what? In today’s highly competitive world, it’s important to find a way for your brand to stand out. And starting a podcast might be just what you need to get your brand ahead of the curve.

Podcasting is an inexpensive yet highly effective marketing tool that can help promote your brand. 24 percent of Americans listen to podcasts every month, with an average person listening to five different podcasts a week. One reason why podcasting is such a powerful medium is because it allows you to connect on a more personal level with your audience. Brands that use podcasts allow them to speak conversationally to their potential customers in a comfortable, trusting environment. Below we will look at how business owners can start a podcast to promote their new brand.

Test the waters with guesting opportunities

One of the best ways to introduce your brand to a new market is through being an interview guest. It’s a good way to test out the waters and see how audiences respond to your business. An audience’s initial response can help you craft a concept and format that works. Although you can’t just become a guest for any podcast, it’s important to find a show whose subject is appropriate for your brand. If you are a food-related business, you may consider educational shows that look at food trends. If you are a company focused on health and personal care, you might want to look for a podcast focused on helping people improve their wellbeing.

Come up with a name, concept and format

The first step to starting a podcast for your business is finding a niche. This will not be difficult as it should be something related to your brand. However, you must keep in mind that the topic should be broad enough that you can explore different aspects of it, yet narrow enough that you are able to attract an audience within that specific interest. For example, the podcast show “.future” by Microsoft is exploring how the future may unfold based on how our individual lives are today. The show looks at aspects of technology, health and data that influence the future we are moving toward. This fits Microsoft’s branding quite well since the company has always been looking at how to shape the future of society through their products.

Once you have come up with a topic, you can zero in on other details of the podcast such as the name of the show. It should be something catchy, short yet also descriptive. You will also need to decide on the format, which includes the length, structure and how often you will be publishing. The structure, such as solo shows, co-hosted shows or interview shows, will also need to be carefully decided on depending on what best allows your brand’s content to shine.

Make sure the business side of your brand is in order

You also need to ensure that the business aspect of your brand is in order before you begin marketing through podcast shows. This is especially important for startups and small businesses who have limited resources and manpower. It goes without saying that you should fine tune a strategy in marketing your primary product or service. You must also check that you have the right business structure that allows you to protect yourself. Starting a podcast opens you up to many potential liability issues that could shut down both the podcast and your brand. And if you are, like many starting business owners, a sole proprietorship, be aware that this business structure doesn’t protect you should your brand fail or you run into legal issues. Instead consider upgrading to a new structure. An LLC is a US business structure where the owners aren’t personally liable for the company’s debt and liabilities. Business structures such as these give you the freedom to invest in opportunities to grow your brand without the fear of anyone going after your personal assets. For online businesses, you must also make sure that your online platforms are in order and that the user experience is polished. This is because the idea is for customers to head to your website after listening to your podcasts.

If you are thinking about starting a podcast for your brand we hope these tips have helped.

Online Lead Generation for Non-Salesy People

Tina Dietz talks to Lisa and Eric Pezik about online lead generation strategies for non-salesy folks that actually generate leads.Facebook Live, 2020

Online Lead Generation - Tina Dietz

Tina Dietz talks to Lisa and Eric Pezik about strategies non-salesy folks can use to increase their visibility, draw in new audiences, and just overall generate more leads:

  • The important difference between lead generation and sales
  • How lead generation is often a long-term process
  • What looking for instant results can cost you in the long run
  • How “not-so-perfect” ads work better than professional ones
  • Why perseverance is key to lead generation success

Watch here:

Today, what we're talking about is this big old buzzword we've been hearing it in business constantly. It's gotten really intense this last year: Lead generation – online lead generation.

And particularly with a big surge in interest in LinkedIn. That's been where there’s been a lot of the lead generation conversation. But it ties in with conversations about Facebook ads, and Amazon ads, and Google AdWords and all of these places, so we're going to be talking about lead generation—what you really need to know, particularly if you're not a salesy person.

If you're somebody who has an established business, but the online world doesn't quite work for you, you're more of a relationship kind of person, you're more interested in “belly-to-belly” conversations, but you'd like to be developing more business online in a way that feels good—that feels like you, that doesn't feel like markety marketers  marketing to marketers, as I often say.

I have here Lisa and Eric, my beautiful colleagues, hailing from the southern Ontario area—someplace I miss very much, that I used to spend an awful lot of time in. They have an absolutely gorgeous, gorgeous marketing agency that we've been sharing with our clients and colleagues, because I'm just so impressed with the work that you guys do. So thank you for joining me.

Aww! Thank you for having us!

Yeah! You guys have a number of different links—a number of different websites—so we'll put those in the comments as we go along. Please note that I tagged both Lisa and Eric on their respective pages in the description of this video as well. So that's all I want to say about that; let's get into chatting about some good stuff here.

Actually I would love to have the audience get to know you guys during this conversation, rather than ask you what your background is and what you do. They can look you up—you’ve got an about page, all that good stuff.

Let's get to the meat of the matter, which is, let's talk about the difference between lead generation and sales, because I run into this in conversations with people all the time. They don't know the difference between lead generation and sales. So Eric, would you start us off with that?

Yeah, absolutely. It's such a common thing that people talk about, and I really connect with this. I don't think that sales is sales—when it's really not a sale. What I mean by that is, you say, “Eric, I'm going to be in your neck of the woods, and I'm looking for a really great sushi place.” I'm going to refer you to the sushi place that I love, and I'm gonna say, “You gotta check it out! this restaurant, it's amazing. You'll love it, they have killer sashimi, they have amazing rolls, here's my favorite roll.”

Am I being salesy? Not at all. That’s sales, right? The lead gen side of that is the complete opposite. Now it's, “Okay, well, how do I get someone as the restaurant owner into my sushi place?” Completely different. Right now, you need to build trust, you're gonna have to be in front of people when they're looking for sushi, and they're googling for sushi. And that’s totally different. That's the lead gen side.

I feel like what Tina was talking about, how people want to be belly-to-belly, and they feel like there's the either/or: They feel like you're either belly-to-belly, or you're salesy. You're either a relationship marketer, or you do lead generation. They feel like lead generation has no belly-to-belly “relationship personality.”And that's what we do! We're not just going to grab random people off the street and throw them in the sushi restaurant and say, “Hey, I hope you like this.” We do all the legwork to get those people who love sushi, who love Toronto, who love the culture, who love the type of sushi—there—and then as the business owner, is to do what you do best, which is serve the pants off people and build those relationships. Serve the sushi pants off people!

Sushi pants!?

Maybe that's a thing!

It probably is. #SushiPants. Let's do it.

But people don't get to serve the sushi pants off people. They're so busy trying to find those people that want sushi pants, who come few and far between. 

That's where this whole, “Lead generation didn't work for me, it's too much money, it's too much effort” idea comes from. No, lead generation works—with people that know what they're doing. What drives me crazy is the, “You’ll learn how to set up an ad and one hour and you'll be up and you'll be making money,” and everyone makes it sound so easy.

Yeah, so it's the salesy part. This is—I'll say it again, markety marketers marketing to marketers. It sounds like the fitness industry, you know—“Start a business in 30 days,” “Write a book in a weekend,” “Start a podcast overnight,” “Generate leads in your sleep”—all of these things can be done, but there is a quality conversation here.

It depends on what you are trying to create, both short-term and long-term. It also depends on what you already have in place. So I think it's important for us to take a look at what is necessary before you start lead generation. What do you already need to have in place?

For example, I work with a lot of authors, and I don't recommend lead generation, because all they have is a book. They don't have a product, they don't have a back-end yet. They're publishing a book for credibility, and there's a lot you can do with that in terms of book marketing, but there's a difference between book marketing and business marketing. So when you're working with people, what are some of the pitfalls that you run into? What should people have ready?

You don't know what you don't know. People come to us and they're like, “We want to run an ad to this, and we're like, “Okay, where's your landing page?” “Oh, I don't have one.” “Where's your social account?” “Oh, I don't have one.” “Where's your website?” “Oh, I don't have one.” “What are your products?” “I only have a book.” “Okay, then what if no one wants your book? Where are we going to take them?” Because lead generation is not a once and done, throw up some ads for 30 days, make you a million dollars. It is an ongoing process, that only gets better and better the longer you stick with it.

Everyone's comfort level is different. So for me, I'm okay to spend $500 one month and $500 the next month and have zero sales, knowing that in the third month, I'm going to make two, three, four thousand dollars in sales, or I'm going to make that thousand dollars. I'm okay to hang with it longer, knowing that I'm building relationships. Other people are like, “If I spend $500, I want $500 back that same day. I spent $5 today, I want a $5 sale that day.”

And most business doesn't work like that. Let's face it, it really doesn't work like that. You have to test, you have to find out what people want, what lands, what works, what doesn't work, and you can only do that by doing it.

Right! That's me—I don't want to waste your dollars testing. I want to take your ad spend dollars and go. So you've got to know clearly who you are, what you do, what you offer, and have somewhat already established a brand, a business, a tagline, a voice, a message, a product, that you’ve somewhat trialled and run through on. 

I like to say on Facebook, for example, people have got to see you. You’ve got to go live, you’ve got to be serving, and giving, and showing up, and being visible. You're like a ghost and then all of a sudden, you're like, “Buy my s***!”

Exactly! People are like, “Who are you? Why are you here? What are you doing?” Particularly if it's a personal brand. Do you think we have a little bit more leeway on a product than a personal brand? I see new products pop up in my Facebook feed all the time.

That comes more down to if it's a product, you really want to talk about the pain points and the benefits. Why are you different? It's very similar. It's just when you're a personal brand, it's about you. People buy on you, versus buying the product—”Why should I buy this product over that product? Here's why.”

And the product is the experience! Nobody cares that the drill can drill into the hole in three seconds flat. People care that if I'm going to do a DIY project, I'm not going to kill my child when the playground system comes falling down on them, because this drill works so good. Or my honey is gonna love me, because I get this nice thing done in a day, as opposed to a year because I can't figure my stuff out.

The product is the experience. The service is the experience, but it's more the experience with a person. So people see you, they feel you, they know you, they understand you.

Yeah, so in both cases, it is a storytelling experience. You guys talk about this on your website, I talk about it all the time in my work. What's the story that you're telling? What's the journey you're taking people on? But yet, even if you're telling a personal story, the story really isn't about the storyteller, it's about how it relates to the people that you're talking to, and what's important to them. It's creating that connection. All storytelling, the purpose is to create connection and to draw people in into you.

So I think that the preparation of that, what you're talking about—do you already have something proven? I think a lot of newer entrepreneurs get scared by this, because they have had all these messages that, “Oh, if you build authority by writing a book, or if you suddenly become a coach,” (We'll talk about that another time!)—but really, “What are you good at?”

There's a little bit of chicken or egg thing that happens when you don't have a proven track record yet of doing that kind of thing. And I think that's where building a network and building referrals—a lot of the relationship work—the podcast guesting we help people with. Certainly, the book side of things can help with all of that, but it has to be paired with all kinds of other things. And I know that you guys have a full service agency, so some of these things—the website building, the storytelling, the branding, all of that—if someone's not ready for lead generation, you’ve got to back it up and help them with all of those things first. But what it really comes down to is, can you deliver on what you say?

Yeah! And being realistic. If you don't have all that figured out, but you know this is gonna work, you know you're gonna follow through, then be realistic that the first two or three months that we're driving leads to you, we're doing that “figuring out process” for you, which is worth every penny. It might take us three months, but it might have taken you three years.

Oh, definitely.

So even though maybe you're not making sales, even though your ROI is sales, it's figuring out what's landing with your audience—and you're getting more clarity in the process. So it shouldn't keep you from doing it, because either way, it's a win-win. It's just you’ve got to be realistic with, “What is that win?” Everybody goes to money in their pocket. That's the only thing that they say makes it work or doesn't work. But you’ve got to change your mentality when it comes to that new generation.

And being realistic with what is the lifetime value of the client. We get that a lot. They don't realise that you might work with us for three months and say, “Oh my God, I haven't had a sale,” but then three months later, you might have fifty or a hundred sales that happen because that person followed you, and then when they decided to actually buy whatever you're offering, you were the one that was there from the beginning six months ago, when they had that thought, “I'm gonna play in my backyard, I'm gonna do a landscaping job.” Well, you don't just flick a switch and go, Oh, yeah, I'm gonna invest $30,000 in my backyard. It’s a six month, twelve month process.

Yeah! We had a lot of that with this current state of as we're filming this, we're still in the middle of the pandemic, and everyone's like, “Shut down my ads, I'm done. I can't run ads.” We're like, “Wait, what? Why?” “Well nobody's doing nothing. nobody's buying nothing. Shut ‘er all down.”

So not true.

Yeah. What's gonna happen if you all of a sudden disappear, and then you all of a sudden want to reappear again?

Then you’re messing with people’s heads.

A lot of people are spending time on their social media in front of their computer, researching. Planning. You don't want to run ads? Says who? So again, you gotta think about what's the end game? What's the end goal? That lifetime value. They might not be ready today to purchase your service or buy your product, but six months from now, they may be!

It's a whole thing about sticky branding, right? People do remember things. They're more likely to look things up that they've seen in the past, or they've heard in the past, or that have been endorsed by other people that they do trust.

If you've already got an ad campaign going, and it has been producing results, it's the people that I've seen in the last six months, as we've been dealing with this pandemic, who have really doubled down and pivoted appropriately, depending on their industry, and really made it even more about relationships, even more about serving people, even more about being helpful, that have done really, really well.

I know you guys have seen an expansion in your company, we've seen an expansion in our business. We're in a position, being fully online businesses, we're used to doing business online, that are in a position to help companies do things that aren't in-person. That is something that has been a little nerve wracking for some of the companies that we're working with, because they are highly professional and financial companies, private equity, very sensitive areas.

It may take a little while for them to make the leap, but once you get into a groove, once people start to trust who you are and what you're saying, there's a flow that happens with these lead generations. People can tell when you're being authentic, and when you're not. Even when it might be some type of automation or nurture campaign that may go out automatically. The storytelling that you guys do is so conversational, and so transparent, and I think that's what makes the biggest difference in making what would normally look like marketing or advertising, feel good. That's what we all want. We need to feel good when we see this.

Yes! And that is knowing your client. Like when you hear the word “agency,” we run a social media agency, we run a marketing agency, we run a done-for-you agency—at the beginning, I remember when you were saying that, “I don't want to be called an agency! I don't even want to be associated with that word.”

Because that's like a production factory. Get you in, get you out, charge you astronomical amounts, good luck trying to get ahold of somebody. There's no belly-to-belly personalization. That's the complete opposite of us! We're so individualized, we’re so deep-dive, and I think that's where the best ads come from. When you know your client, you deep dive, you take the time to learn their stories, their brand emotions.

The not-so-perfect-ads tend to do a lot better than the perfectly makeup scripted, in front of my computer… The messy hair, walking down the street ads—people tune into because they're real. And they're relatable. You don't have to be anyone you're not, you don't have to speak like you're not. You just have to be you. And the right people connect to that.

Yeah, it comes across. It's like connecting with people that you talk to for the first time. It's either you're gonna instantly feel that compassion, if they're genuine people, or you're just gonna be like, “No, forget it. I don't relate.” And that's totally fine. 

And that's why lead generation isn't a start and stop kind of initiative. You don't ever want to have that, “Oh, I'm gonna do that, I'm not gonna do that for two months, I'm gonna do another month, I'm not gonna do another one.” You’re not getting anywhere when you start and stop.

So I think when you're in that position, that lead generation is right for you, have the budget for it. How many times do we say, “Okay let's go,” and they're like, “I have no budget.”

Well, what's the budget that somebody might consider starting with? What would be, you know, a good range to start with? What should they set aside for, say, six months or a year? Just the ad spend is what I'm talking about. 

We would start at like $500, and then we would scale it based on success,

Based on success, right. And so yeah, so from a $5,000 [total] marketing budget, that makes sense to me, because there's a lot of done-for-you: The iterations, the testing, the research, the keywords, the audiences. There's a lot of friggin details in the back end of that. I took a couple of classes on Facebook ads, because who hasn't? And just the back end, the interface, was enough to make me want to go blind. That is not my world.

Yeah, like we tell people—we have a team of Facebook ads experts, and that is their job, to stay current, to stay around. If you are going to run ads on your own, $500 is a great ad spend to start with. You then have to be the one every single day going in there looking, testing, tweaking, staying on top of it, because you will burn through that if you don't know what you're doing. You'll burn through that $500 faster than you clicked the button to put the ad on.

Some of the most successful people I've seen advertise on Facebook, particularly who were on the service side of things—you guys have a really fantastic specialty working with online businesses, but also working with local companies: Everything from local colleges, to gyms, to medical practices and things like that.

I think that's really impressive, because that's a big gap in the market—those types of companies. Clearly you're able to do both, but I remember in a Q&A session with this person, because they very much had an “anyone can do it” conversation. And it was like, how much are you spending on ads on a daily basis?

They were spending $700 a day on ads, and they had a team doing it. It's the same thing with these major launches, when you see all these people’s success, really important, prominent people. Jeff Walker—classic, right? The big launch guy, fantastic work, amazing work. It will take you six months to a year and $60,000 to run a full Jeff Walker launch campaign. Period.

The guy that I was learning from said, if you don't have $5,000 a day to spend on ads, you're not even playing in Facebook Ad Land. And I was like, “Did he say five dollars a day? Did he—he said $5k a day!?” I'm like, this isn't my seat, because we started with $250 a month when we started running ads to my courses and programs. 

What I like is why you don't just want to guess and do it yourself, is our experts watch it. They're very quick to say, “The $500 is your budget. We've already spent like 300 bucks, it's not working. We need to try something different, we need to go somewhere else.” Like I said, you can burn through money. And that's why people say Facebook ads don't work. No—it's you didn't know what you're doing, and you burn through your money, and now you got a bad feeling about that.

Yeah, even with just building our pages on Facebook. We have a page we built organically, we've got about 200,000 followers, and it's a massive pain in the butt because Facebook is constantly changing things, so there's a lot to it.

You know, you've mentioned a couple times, the value of done-for-you services, and my company with audiobooks and podcasting—we provide done-for-you as well. One of the reasons I decided to go in that direction was a survey I ran on audiobooks when I first started experimenting with audiobook services, because like most people coming out of the consulting world and the coaching world, my first thought was, “Oh, I'll do a course, and people can do it themselves.”

I ran a survey with a bunch of my colleagues, about 50-60 people, ran them through it. There was a question that I put in there that said, “Which are you more likely to do? A. Take a course and do it yourself, B. Hire someone to do it for you, or C. Take a course, realize how much it is, then hire somebody to do it for you.” Almost everybody answered C, and put a note in about that question of, “Thank you for asking this because it actually brought to my attention that this is what I actually do.”

That's when I decided I’ve got to do done-for-you services instead. Best decision I ever made as a business owner, both because it's been great to develop the company and find out what's needed, but also because it got down to an actual need that people had.

That’s it! A necessity. The people that understand done-for-you realize the cost of an action, the cost of trying to muck through and figure it out on your own—you're not going to do it. It’s a necessity to move that mission bigger. That makes people go, “I gotta stay in my lane. I have no business tinkering around in the back end or Facebook ads thing. I have no business trying to do my own audio book thing and like, I gotta stay in my lane.” The people that make it a done-for-you service—they're good at what they do! They're not just random newbie developers; they are the best of the best of the best. It's like, “We get you where you want to go—you don't have the time. You can waste so much money so much time so much energy.”

I've done it myself, trying to do a lot of stuff myself. Let's face it, we're really smart people—we can figure a lot out. But doesn't mean you should.

And that's hard. When you're Type A, you're driven, you're good, and you're like, “I can do this—tell me I can't, I’ll show you I can,” and that's the curse of being really good. You can figure it out. You're smart, you're resourceful. You know how to ask for help. It's like that badge of, I'm gonna sit here for 27 hours. figure this out, and then for what? And it's like yeah is that battle you should be entering into—

—Or should you be spending that 27 hours having conversations with people that you could be helping, having them sign on to work with you, or bring them into your business or your company, and then having your clientele fund the done-for-you services, your marketing team, your PR your audio branding, whatever it is that you're doing, so that you don't have to.

I can't tell you how many people are like, “I have $10,000. I need your help. But oh, well, I can't work with you though, because I decided to put this into my book. Or I decided to put this into, I'm going to speak on stage—I paid to play and I'm going to speak on a stage, or I'm going on this TV interview.” The one shot wonder. There is no such thing as overnight success.

Media is so important. Having a book is important. All of these things are important. But they have to be in order. 

Correct!

They need to be in order. Unfortunately, I see it a lot, too. That being said, this morning, wrote a couple of emails, referring some of my close colleagues to you guys, because I'm like, “You know what, they could really work with you guys, because they're at a point in their company—they need to not be doing it themselves, but it doesn't make sense to hire like a single marketing person.”

A single person can't do everything on their own. Having the backing of a team is really important, and finding a good marketing agency is—that’s one of the reasons why I wanted to bring you on this live today—is that I only have a few companies that I will refer people to for marketing services. That's based on my 20 years in business and having been burned and being really very suspicious—very suspicious Type A over here—on things.

I even have a referral partner of mine—today, they sent me some information about information they wanted me to put out there. And I sent it back to them some feedback: I'm like, your terms and conditions aren't clear, and your disclaimer, it actually isn't legally responsible for you to say some of those things. So I can't promote this, because my people are going to have questions that I can't answer, and you're not giving me an opportunity to send them to anyone to answer questions. You just want them to click “Buy Now.” And I'm never gonna send somebody to a “Buy Now” button that's five to fifty thousand dollars, without the opportunity for somebody to have a conversation. I wouldn't do business like that.

Yes. People don't want to take the time. You have to take the time. You have to treat it like it's your business—like that business decision is a decision that you would make in your business. And if you don't like being rushed, why would you rush somebody else?

Exactly.

Give people all the information. It might not seem like a life or death, make it or break it conversation to you, but it may be for that person staring back at the screen. We never push our people into making decisions. We educate and we take as much time as we need till they feel comfortable one way or another.

I've seen you do it! For sure.

Well, I wanted to see if I could kind of wrap up some last words of wisdom here and circle back around to this whole idea of a checklist or a couple of pieces that people need to actually make online lead generation effective. What are a few things that we really want people to know—that they ought to have, or ought to work on, and obviously they can reach out to you guys too, or reach out to me for more.

A few things. Definitely have multiple offers. Think about how you can take one particular thing and make it three different things, but yet, it's still the same thing. That's critical, because we get that a lot, where you say this thing's 99 bucks, and you think that everyone's gonna buy it because you think it's the greatest thing. At the same time, maybe that 99 bucks, instead of saying it’s $99, you turn around and say, “You know what, I'll give you free shipping.” So there's two offers right there. So think of it that way. Crafted uniquely, so when you put it out there to the public, you’ve got places to go and different things to try.

Because a lot of people will say, “It didn't work.” “What did you try?” “I put it on for 99 bucks, nobody bought it. It's the price, but this thing's worth a million bucks.” So I'd say that's number one.

Number two is, make sure you have proper branding. Make sure you have something that someone's gonna trust. We always find that people think that people aren't paying attention because they didn't click like or because they didn’t comment. Biggest BS! People are always watching. People are always paying attention. You probably have the same friends like we do where all of a sudden, we won't see friends for six months. Next thing you know, they're like, “Hey, yeah, I saw that you had oysters yesterday! Where'd you get those oysters from?” You're like, “What?!”

So just remember a big takeaway from Eric. They're always watching. It's true, though. It's absolutely true, and I think that goes back to your analogy from the beginning of our conversation about the sushi restaurant as well. You not think about having sushi for three, four or five months at a time, but when you have a craving for it, you know exactly where to go because of that recommendation that you got from a friend, or because of the ad that you saw, or the coupon you got in the in the paper or the recommendations you saw on TripAdvisor. It sticks with you, and that goes by just what you said—that sticky branding. It's about that branding that stays with you over time. Anything else?

My last thing, no matter what you think is or isn't working, stay at it. Stay at it, and get out of your own way, because you're not the one that gets to decide that. It's your buyers, it's your audience—they're the ones who will decide for you. So just stay in your pay lane and keep doing what you're doing, whatever that is. It'll end up paying off dividends in the long run. We see people give up really quickly—they'll try for two weeks, three weeks, and then we’re like, “No, no, you gotta give it like, three years before you can really say something did or didn't work.”

I give it six months.

I agree.

I know if I'm gonna say yes to running an ad, any campaign, any process, I know I'm in this for six months. It's too early to bail on it—to say it worked or didn't work. You don't have enough data. 

And I was gonna say make sure everything matches. If you run it, and it doesn't look and feel—it looks and feels and sounds one way, and then they hit your landing page or your website, and it looks and feels and sounds a different way—that's going to cause an instant, people are gonna be like, “Whoa!”

Oh, no, that will cause an instant pivot to everything. I'm actually in the midst of a fitness program right now, and I know the fitness industry. I have a hard time joining programs with it because of the marketing that gets done with that. This company is no exception—I won't name them. Their products are good, and it's like, “Oh, I'm going to show you in 30 seconds how to do something,” and it takes you to a 15 minute sales webinar. Every day, an email that's like that, usually selling a supplement, selling a meal plan, it's like, “Oh, we're going to give you everything you need, we're going to give you the recipes, we're going to give you this, we're going to give you that.”

No. They're going to give you one list of recipes, and then they're gonna sell you a personalized meal plan every damn day. So this is why this personal connection and taking the time with people, and managing expectations is so important, particularly in this realm. I know we agree that transparency is so important.There's lots of places that you can go out there, my dear friends out in Facebook Land, where people are going to tell you where you want to hear. Your friends will tell you what you want to hear. Don't ask your friends for feedback on things. Ask people that you respect, that are successful, for feedback.

Go out and ask three marketing agencies to give you feedback and see what the commonality is between the three. You'll find the intersection of where you're falling down on the job. But when you're talking about doing business with a company, make sure they're willing to take the time with you. (I mean, be respectful of their time of course, we don't have all damn day!) But nonetheless, someone that's willing to work with you and is willing to shoot straight with you and say, “You're not ready for this yet. This is actually where you need to be.” It's not because they necessarily want to sell you something more, it's because they want your initiative to be successful.

Yeah, hundred percent. Lastly, I would say have a process in place for follow-up. Because even though everyone thinks lead generation equals automated sales—

—That's a story, tell the story!

Okay, so we have this lovely client who we love dearly, and she worked at a gym. She's a nutritionist, and people were just giving to her, as part of the package, amazing testimonials, a ton of success stories. A perfected process: Check, check, check. Now she's running ads to a webinar to an application to work one-to-one with her so she wants to do it on our own. Because helping all these people, getting paid X amount at the gym—that's how you know you're an entrepreneur when you're like, “Wait a second—”

“I’m pretty sure I can do this better on my own! Shouldn’t I get paid more for this?”

Right! But the legwork was done for those people—the trust was built, the qualified leads were already there, whether they liked it or not. There were people that were saying to her, “I don't even know why I'm in this office with you. I'm here because I have to be. I don't really want to do this.” They end up being her best testimonials.

But now you know, we have over 100 people that have watched that webinar and we're like, “You got a goal, but the sales—‘Oh well?’ You got to go back to those hundred people! You got to go back and say, Hey, the belly-to-belly! The personalization! What was the biggest thing that made you click into that webinar? Was there anything in there that resonated with you, anything that didn't resonate with you? What are you looking for? What are your worries and your fears about hiring someone like me? Like you? What do you need to know for us to be able to help you?”

Instead of the “Watch the webinar, do the application, click it, buy it.” You can't duplicate the same process—well you can, but there's more legwork and belly-to-belly work that has to be done. You have to follow up. So even though everyone leading to you was automated, when it's a service-based high ticket, sometimes there's a conversation that's required. When you've got 100 people that want to work with you, And you're the lag in your own way, because you don't want to have a conversation, come on.

That's a problem. You’re really shooting yourself in the foot.

Yes. You have to do this much. Don't let this be the month that makes it not work.

Yeah, you might be missing the office. Right? Like you think about the analogy behind that. The reason why her biggest success was at the gym was because she got people into her office. And that office they got a relationship, into intimacy. We all get nutrition, we all get health. We all get that we need to work out, eat better, and drink water. But you know, you need that next level—you need someone to tell you how to do it.

You need to trust someone enough to say “Yes, I'll do it with you.”

That's very true. There's a lot of choices out there. There's a tremendous amount of information.

How much money have we spent on health products? MLM. Training. And she makes the claim which is valid, and I believe her, that “I want to be the last nutritionist you ever work with.”

I love that.

“I teach you about how to do it for life. I teach you how to truly live in tune with your body.” I'm like, “And then there's 100 people that need you! Get your butt on the phone!”

Yeah, so maybe my next one of these Facebook Lives I’ll do something on closing! Because that's one of my favourites. Lead gen and sales—remember this—not the same thing. Also your website, your offers, your products—not the same thing as your marketing in your lead generation.

So all of these things are pieces of a puzzle—they're like Legos. You're building a house as colourful and as interesting and as weird as you want it to be, but that doesn't mean you don't need the architecture. So if you're looking for more architecture, for your business, and to help with the marketing, to help with the lead generation, and you really want someone who's going to tell you—”Do this, don't do that”—talk to Lisa and Eric. They'll tell you what you need to know. And I do trust wholeheartedly that you'll be fully taken care of.

I appreciate you guys being here today and joining me for this collaboration conversation here on Facebook Live. And we'll be also sharing this out with our other networks as well. So I'll see you all over “the Internets.”

Thank you so much for having us!

Oh, my pleasure. We'll talk to you soon, guys. Thanks!

Online Lead Generation - Tina Dietz - Lisa Pezik

Lisa Pezik

Online Lead Generation - Tina Dietz - Eric Pezik

Eric Pezik

Lisa, her husband Eric Pezik, and their team specialize in done for you services with branding, content creation, funnels, and websites, with their agency Infinite Design House. They also offer SEO, blogs, social media, and lead generation with their Sales Booster Program. They do all the things you don't know how to do or don't want to do in the online space!

5 Steps to Find Your Book Inside Your Blog

Here are five steps you, as a content generator, can take to find your book inside your blog (and inside your other content, too.)

Find Your Book - Tina Dietz - Alyssa Berthiaume

“We all have a book inside us,” as Dana Micheli, fellow ghostwriter points out. I agree with her, but I also believe that content generators, who are practically manifesting material in their sleep, already have a book outside of them. They just don’t know it…yet.

I consider a content generator a business owner or entrepreneur with an abundant blog, LinkedIn articles for days, keynote addresses and speeches filling up digital file folders, transcripts of every interview they’ve ever done (podcast or otherwise), and copies of any free eBook, presentation, or article they’ve ever written. Whether they’ve generated all this content themselves, or benefited from the support and talent from content writers, copywriters, and/or ghostwriters, the fact is this: They are sitting on a content gold mine, each piece a precious gem, and part of a book just waiting to be produced.

I’m fortunate to work with clients who believe in the power of content and who leverage me to help grow and nurture their mines. Most of them want to produce their first book (or next) but struggle with repurposing their content or searching for the parts and pieces to produce a book—a book that is focused, well-written, showcases their expertise, offers value to their audience, and boosts their business credibility and brand.

Here are five steps a content generator can take to find a book inside their blog (and any of their other content, too).

STEP 1: Identify Topical or Thematic Threads and Trends

List all the places where content exists and visit these locations. Review headings (and subheadings) and scan your content. Note keywords and other recurring ideas that you notice.

Rank your discovered themes/topics and choose the one that speaks to you the most, or aligns with your brand and vision for your business. By going through this process, you’ve found the focus of your book. (You’ll also likely find the most precious gems: the stuff you once wrote that really shined above the rest. Hopefully, those pieces make it into your final work.)

STEP 2: Define Your Reader and Relevance

Now that you’ve identified your topic, pull together copies of each piece of related content. Scan the content and ask yourself: who is my ideal audience? Why is this topic relevant to them? What will they get in reading this information? How is it different and new from what already exists? To take this one step further, envision all this content in its final version (a beautiful book with your name on it) and reflect on what your intended goals / hopes / outcomes are for this book. 

STEP 3: Outline Your Table of Contents

Determine where you believe you want your reader to begin and to end. Mark the beginning as A on a piece of paper, and write B on the other side. You’ll fill in the outline of A to B as you read your content again, and this will become your table of contents. Now, this time, you’re not going to just look at content online. Print everything relevant to your topic. Read each piece then set it aside (temporarily). Yes, this may take you some time. You’re mining for the gold here. What are the relevant pieces that really stand out? How do you see these pieces creating an arc of the work? Organize your content based on how to get the reader from point A to B. List the titles of each individual piece in your outline according to how you think they should be ordered.

STEP 4: Investigate Gaps and Goodness

Pinpoint what’s missing and what’s already kicking butt. Read your content from start to finish in the order you outlined. Record what is working (‘goodness’) about what isn’t (‘gaps’). Make a plan for addressing the gaps. This may mean reading it out loud to yourself, taking some time away from the draft, running it through spell check, asking a friend to proofread, etc. 

STEP 5: Polish Before Your Publish

Polish your work so it’s crystal clear and shines like a diamond. It’s time to fine-tune things before you publish—no matter what publication route you go. When you’ve finished addressing the gaps, read the full manuscript for clarity, cohesion, and flow. Mark the text where adjustments need to be made. Proofread with an eye for spelling, grammar, punctuation, etc., and review for formatting and styling consistency. Solicit the feedback of others you trust to give you a professional and critical eye, and assess if you achieved your goals.

You have now finished mining a book out of your voluminous mountain of content.

If you need some extra support with these five steps, you can snatch up my free gift, Finding Your Book Inside Your Blog: A Content Master’s Scavenger Hunt & Field Guide to Find the Pieces to Produce Your Book

Find Your Book - Tina Dietz - Alyssa Berthiaume

Alyssa Berthiaume is a native Vermonter, professional (and creative) writer, practicing feminist, recovering middle child, wannabe superhero, and a mom who’s pretty sure she’s “winging it” most of the time. She’s the leading Lady (Boss) and ghostwriter at The Write Place, Right Time – her virtual boutique of writing services for badass coaches, trainers, and speakers, and other badass entrepreneurs who don't “do words” but know they need them. To know more about how she can “do words” for you, visit her website.

Alyssa Berthiaume – Copywriting, Ghostwriting, Lady Boss and Owner of The Write Place, Right Time

How to Enchant Your Skeptical Audience and Bring Them Back for MORE

Tina Dietz talks to Andrea Enright about the importance of not just engaging, but enchanting, your audience.(Facebook Live, August 11, 2020)

How to enchant your skeptical audience - Tina Dietz

Tina Dietz talks to Andrea Enright about the importance of not just engaging, but enchanting, your audience. They discuss:

  • How “engagement” has become a social media buzzword
  • How it’s vital to make people understand what you provide, not just what you do
  • The importance of being authentic
  • Tips for improving your profile and presence on LinkedIn
  • The value of stories for creating enchantment—but avoiding the “Once upon a time” trope!

Listen below:

Hey everybody!

Since I'm posting this publicly, I'll introduce myself really quickly. And then of course, my beautiful friend and colleague here.

So those of you don't know me, I'm Tina Dietz, I'm the owner and CEO of Twin Flames Studios. I have been building businesses for many decades internationally, but what me and my company do best is unleash the voices of trusted brands and companies, executives, and leaders worldwide. We do that primarily through audiobooks, podcasting, and vocal leadership.

I've decided to go ahead and talk with some of my colleagues live—we have all these conversations that happen in the background, I know all these amazing human beings who are out doing incredible work in the world and I thought, “Well, you know what, why not share some of this awesome with the world?”

This is Andrea Enright from The Boot Factor—and I'll tell you more about her in just a second—but Andrea and I had gotten to talking about the proliferation, the outrageous number of people claiming to be LinkedIn experts that is happening lately. And all the mistakes that people make in their branding and their messaging, and how tired we are of certain conversations in the industries that we work in with consulting and coaching and service industry professionals.

We work a lot with the financial industries, and with high end consultants, with healthcare organizations—pharmaceutical—and training organizations. So you know, we have all these inside conversations; now we're bringing it back out to you and today what we're talking about primarily is the conversation around engagement: “Well you have to create an engagement on social media!”

Are you tired of that? I'm tired of this.

Buzzword, buzzword, buzzword!

It's such a buzzword right?

Let me tell you more about Andrea before we get into this. So Andrea, has been an entrepreneur since 2002. And much like myself, she has a checkered past…

Well, they's fun questions to come. That’s what we call a hook!

Love it!

But she's been working, beautifully, with coaches, with consultants, a lot of folks coming out of the corporate world becoming consultants, and helping them to clarify their message—”Please god, clarify your message”—and get your message out there, in these badass elevator pitches, making sure that your LinkedIn profile is, I'm gonna use a really horrible term, “on fleek.” 

But making sure that it is beautiful and pristine and represents exactly who you are. We'll talk a little bit more about how that gets done. Because that is an art and a science. And she's just a really cool person to hang out with. I love her because she's no BS. That's what we're mostly talking about here.

So, thank you for joining me here today. We were having some technical issues with Facebook Live, so thanks for hanging with me through that.

Thanks, Tina!

Yeah. Sorry, do you want me to—should I talk about—

No! Talk. Absolutely! Go ahead. I'd love to have you go and dive in. I'm curious, what did I miss?

I mean… I really work with coaches and executives, and really helping people get brave with their brand, basically. When you get brave, then you get to something called, what I'm starting to call, “Leads In,” which is getting Lead Gen without freaking out, you know?

Yes!

Without the panic! So, if you can get to your authentic self, and you can get brave, and you can show up and get vulnerable and show just a little bit of lack of perfection because nobody wants to see that—we're totally bored with it. We're not interested in a long list of achievements.

And I think… Here, how about this? This is really what it sums up—most LinkedIn profiles start out with, like, “I'm not sure how to tell you this, but I'm kind of a big deal.” Right?

Yeah, actually, mine does. I know mine’s up for an evaluation. That's one of the reasons you and I have been talking And I haven't updated it yet. Because I'm intending to have your badassery all over it! So, that was the way it got done.

And it's the same way with webinars and things like that, you know? Speaking from my own experience: I've had to talk to a number of clients in the vocal leadership side of things to please, please, please tell a human story. Don't spend twenty minutes talking about your long list of how perfect your life is before you actually teach anything or share anything or give people any value about why they're there.

Right! To give people credit—to not totally throw everyone under the bus—LinkedIn was set up originally as like this resume place, right? Like this job seeking place. So people are like, “Oh my gosh, I better put everything that's amazing about me in a long boring list, like a play-by-play timeline of your life.” And guess what? Nobody cares!

Yep.

Just please summarize for me, because I'm not getting past the third line.

Yeah, and that's it. Our attention spans are like that of a gnat, pretty much, online these days. And, well, here's what here's one of my other favorites: I'm sorry, guys. We're not trying to totally throw you on the bus here. If you have any of these things, it's okay. We're all human. It's a good time. But you know, how about how about this? This pose!

It's true! I think people get really self conscious about “How am I supposed to look?” It can be okay. If you're looking authentic, if your teeth are showing, if you're smiling, if your face is taking 60% of the frame.

Yes—please.

Then you're good. I don't care what you're doing. But yeah, there is a pose—a perfection about it. And people are just not interested in that. And now LinkedIn is going from like resume to resource, like, “How can you be of value?”

Yes! From resume to resource! Let's talk about that. We've been doing some different things on LinkedIn this year and really doubling down on using LinkedIn.

We've been using LinkedIn a lot in the background and now it's kind of having a resurgence. I think for a long time, LinkedIn was a bit of the redheaded stepchild of the social media world, and now it's having a resurgence because so many more companies—we're business to business companies, and us marketing high-end services on Facebook does not work. Same with Twitter. Forget it.

Yes!

It's noise. It's just noise. So we've been having a lot of a tremendous engagement—hopefully enchantment, we shall see—with folks. And getting tremendous reach on our post, sometimes up to 65, 70,000 people seeing our posts! But it takes a lot of time to craft these messages, and get things out there. Fortunately, I have a fabulous team and they're really helping to repurpose content, get things out there every day on a regular basis.

But you know, where do you think people should start? Do you start with the content? Do you start with your profile? Chicken/egg.

I want to talk about the posting because I think there's a big shift that needs to happen with the posting. But the profile is really where you start. That's where you should start with anything. If you are a high-end coach, executive turn consultant, speaker, author—people are googling you, they're finding you, please start with your profile, and turn that into a resource instead of a resume.

So, how can you give a soft sell and create Thought Leadership, and give them something that they can use in their meeting today at 3 o'clock—and this is amazing! This makes them think, “Oh, wow! She knows what she's talking about,” and “Oh, wow! I'm going to call her anyway.” They're not going to go implement your shit with this “three tips” that you give them. If they're serious, they're gonna call you. So this is really just—it's giving. It's giving stuff away and being okay with that. It's serving instead of selling.

Serving instead of selling. That really is the key, and I think that it's also important if that feels like a foreign concept for people. Because every so often, most of the people that we work with are heavily service-oriented, heavily relationship-oriented. They're used to doing a lot of business what we would call “belly-to-belly.” But I think a lot of folks have a difficulty translating that to online, particularly our podcasting clients.

We work with a lot of folks who are very high touch, very white glove, wealth managers and consultants, who really spend a lot of time cultivating relationships with their clients. So when you go into a social media situation, it feels sometimes to them—not only like the Wild West, but like a foreign entity, like a different language they have to speak.

We talk about being vulnerable. We talk about being authentic. But for somebody who's having these long conversations with people, how does that translate?

This has been a perfect segway because of Zoom, because of having to switch to Zoom. So, people are like “I meet my clients face to face, I can't give them this custom thing. How do I do this?” And really, I think it used to be building a LinkedIn profile to get people to know, like, and trust you—

Yes, classic.

—and that was, like Dale Carnegie. It's like, Okay, “How can I get get those people in,” right? But now it has to be these three things, I believe, these three pillars. Mine are: Translate, Educate, and Enchant.

So, we Translate that message; and the biggest way we do that is, because we're not face to face with them and we can't see, we can't go off their cues—we are not in real time—we have to Translate that message, and we have to think, “How can I think of it in terms of how they're thinking about it.” Not “how I'm thinking about selling it,” because nobody wants to be sold to. “How can I think about it in terms of them receiving it?

What is their pain? What's keeping them up at night? What is the wound that they have that they can that they cannot get past? What is hurting? And what will then make them think of that message in a translated way. So, Translate is really that first one. 

Yeah, Translate very, very important there.

And here's the other thing. You mentioned something we talk about a lot in marketing, on the marketing side of things, which is pain points. I, personally, am pretty uncomfortable with the terminology of that, and a lot of my clients are as well. So, I want to translate that piece as well. Because classically, we do talk about pain points and identifying their pain or their wounds, and things like that. I want to counteroffer something here and say, you know, it might not be something that keeps people up at night, but what's the itch they can't seem to scratch? Or what do they have questions about? What are they curious about?

It really is all about putting yourself in the other person's shoes. My clients are doing well. They're doing well for themselves. They're really out there helping other people. But if I were to talk with them and say, “You have to have a podcast or everything's going to hell,” that's never going to happen.

Okay, that is a great point, and I think pain points can matter. Two things come to mind. One is that I recently redefined for me the definition of… redefined “brave,” because “brave” used to be like, being scared and doing it anyway. Guess what? That's really not good advice for a teenager who's just about to enter—

Yeah, it's a little bit psychopathic on occasion.

Right! Like “Oh, you're afraid, but keep going!” So instead, I think it's this inner knowing or this inner voice, and I think a lot of my clients’ pain—it hurts not that bad, but they know that something's off. They know they haven't tended to something, they know there's a voice that's—that they're hearing these whispers. So, I think when you have that inner knowing, that also moves you into that brave position, and into that position where you're like, “Look, I've got a change, I've got to change something. I have to go that extra step.”

That makes total sense. I had a really important turning point in my life a couple of years ago, where I realized that I had this background mantra of “I'm fine; it'll be fine. I'm fine; it'll be fine.” That's a really good thing if you're just looking to evaluate something and truly let it go, but I realized that I had spent a lot of my life talking myself into things being fine when they weren't fine.

Right. Right.

And so, I think it's important, if you are listening to this right now, if you're watching this right now, and you hear yourself trying to talk yourself into something that “It'll be fine. It'll work out.” That is a red flag.

It's a great point, and I think that leads me to this “fear abundance.” When I'm talking to people, when I'm helping them establish their brand, and they're wanting to sell—I'm like “I'm not going to outlaw it, but let's try not to wrangle our clients, or potential clients, into a position of fear.” Like, “Oh, my God, if we don't do this, things are going to be over.”

Yes.

You don't want to instill that kind of fear. I really want to get them out of the trance of scarcity and toward a mindset of abundance, right? There is more; there can be more. You can find more. And so, I think that's important as well.

Yeah, I couldn't agree more.

So what are some of the other things that you tend to see—and we'll stick with LinkedIn for right now because it's a good focal point for us to look at—especially if we're considering that how you do one thing is how you do everything. It is a place where we're focusing on showcasing ourselves as well as our businesses: Who are you, as an individual, as a leader, as a CEO, as a consultant.

But truly, we're not looking at business pages, or company pages, the same way we tend to look at individual profiles. So what are you seeing that people are missing the mark on this?

A couple things. One is they're thinking of themselves very firmly attached to the job that they currently have. When you do that, and then that job ends, and then your life will shift. So what we have to do on LinkedIn—and with a personal brand—is really talk about yourself, and brand yourself, in a way that is connected but independent of your job, right? So then when you're moving on, when you're moving up, when you're moving over, those skills are much more easily translated.

I see people describing what they do in their job instead of what they do around their job, and for the company. So it's task oriented instead of outcome oriented. I think I’m definitely seeing that as a mistake.

That's a really important focal point, and I want to build onto what you're saying. On the podcasting side of things, we often work with folks who are emerging—in their thought leadership, in their vocal leadership, in their messaging—and we see the same thing: I have a client right now, actually, who is still so firmly ensconced in the corporate world, does a great job there, has been there for 15 years, but he has a whole other company that he's been developing on the side.

So, the dance he has to dance is in speaking broadly about who he is, what he stands for, what his values are, and—rather than a lot of how to, or any kind of pitching or things like that—and that's a that's a real mindset shift.

It really is. I've seen people do that though—you really can go from, “Well, what am I really bringing to the table on the board position I have, in my company, in my side business? Why am I valued?” Then going from there, we see that people are putting their positions. They're just treating it as a resume. Instead of a headline at the top, I see a position. It really, in my opinion, should be a headline. It should be who you help, what you actually give. Not advice; you give peace of mind. Not a massage; you give out relaxation.

Translate what you do into what people are really getting, and try to lead with that. Positions mean less than they ever have, because they hand out positions because they can't pay you more sometimes. Isn't that true? I mean, your executive title does matter, but that doesn't really tell me how you're any different from the other VP. So you can have your position, but then I want to know more. I want to really know the hard skill and the soft skill of what you're bringing to the table.

And I want to give a shout out. A lot of what I've learned is from my LinkedIn coach Ellen McLemore. She's amazing. She really has helped shift my mindset on LinkedIn, and that's been that's been huge. It is really a mindset shift.

You know, one of the things that just occurred to me is the concept of elevator pitches. Which is something you work a lot with as well?

Yeah!

How does that interact with something like LinkedIn, or does it at all?

I think it really does. You have to remember that it's all about context, so when I'm sitting next to someone on a plane (in my non-COVID life), I need to have an elevator pitch that is a hook, and it's just enough for someone to turn their head and say, “Tell me more.” Or if I’m on a networking event, or if I'm a Zoom call.

But on a LinkedIn page, it's much different. We've got the scroll, we've got someone clicking, we've got someone distracted by their other tabs, and so we have to go in these little bits—and they're going to scan them. I do think the elevator pitch absolutely should be woven into the LinkedIn profile, but I would try to squeeze in some of those words I usually use into your headline. That's where I put them first, because that once you get into your “About” section it's a much different formula.

Yeah, I think that makes a lot of sense. So then coming back to our original topic of this idea of going from Engagement to Enchantment, what do you think are the differences between the two? We've seen a lot of engagement on things, but whether somebody leaves “enchanted” or not—

Yeah!

—Customers or clients certainly do, but what about interactions out in the world on a daily basis?

There's a few things we can do, to do this. Engagement is like, “Hey, I'm paying attention,” which is what we want everyone to do. To me it's like a bare minimum of having a conversation. “Is someone paying attention to me? Okay, I’ll keep talking,” which to be honest, I’m not super comfortable doing. If they're just gonna stand there, and keep talking just because, okay, I got their attention—I want more, and so it's just not enough.

To really create what I call “Enchantment,” we are going to take them by the hand and lead them on a journey. We are going to look them directly in the eye and create an intimate conversation. We are going to make them feel as though we are talking directly to them. We do that by getting human: by using human phrases, by really resonating with not just their head, but also their heart—

Yeah!

—and getting vulnerable. Most people are. Why this is hard, is, it’s scary to be vulnerable—people are a little afraid to put themselves out there, and they're also very afraid to be specific—to really talk to that one target audience person that you want to reach.

Right! That idea of “Well, if I niche down, I might miss someone or something.” That's another indication that your mindset may be a little less than abundant, perhaps, and that's okay. We all do this. Like we hit these walls, we hit these ceilings of everything that we do.I think this is also a really good place to remind people that you don't constantly have to be telling a deeply intimate personal story—you can just tell a story. This is the storytelling portion of things. It's not “Once upon a time…” necessarily, but this whole idea of creating intimacy, creating connection, and creating authentic, heart centered, alignment with another human being. That is, we connect with these little stories. We're all wired for stories.

I would say even that storytelling’s become such a buzzword. The problem is that not everybody's good at telling a story, and that's okay. Not everyone's a storyteller, and so one trick is to remember what you said—it doesn't have to be vulnerable.For example, in my profile, I used to say something like, “There's nothing I love more than mining you for your magic and building you a great brand.” And then I say, “Except maybe chips and salsa, but otherwise you’re number one!” It just gets a giggle, right? It's sharing something about me that's not vulnerable or secret or anything, I just like chips and salsa!

But it makes me like a human instead of a company, and people just they just respond to that!

Right, exactly. Yeah. as well. Another point in your bio, you say, you know, you speak to audiences—speak and sometimes swear, in front of audiences—I do the same thing. The little bit of human internal conversation with these little moments that create connection and create this sense of “Oh, I know you.”

Right! Like, “Oh, I know you! You're like my neighbor” or “I know you! You're like my daughter.” Like there's a resonance there. I think you really hit it too with this. There is that storytelling, but it doesn't have to be much—not “I've got to tell this long story.”

No, no. I was just working with this absolutely brilliant chiropractor. He's invented this incredible machine to help people with low back pain. He's an older gentleman, credentials out the yin-yang, and he's about to be on his first podcast.

But the question that always gets asked in the beginning of a podcast—notice I didn't ask it—is, “Tell me a little bit about yourself. Tell me what brought you to this place.” Or “Tell me about your journey?” I hate that question.

It's a lazy question on the part of the host. Sorry guys, it is, and it is boring to the audience because everyone answers it the same way. They always answer it, “Once upon a time… Well, I lived in a small town, and I grew up, and I got this degree, and I started in this job, and…” Once upon a time stories—we are programmed to go to sleep when we hear “Once upon a time!”

That's a good point!

So all we did was have him say the main thing that he spent his whole life doing: “What's the main thing that you spend your time doing? What's the main thing—the outcome they reach?” He said, “I spent my entire career reducing people's pain and suffering without drugs or surgery, and it was actually back when I was in high school as a 90-pound weakling on a football team.”

People are like, “What?” It's a 180 to tell this beautiful little story. Now he's just a dude, you're hanging out with coffee, who's telling you a story. By the end of that very short story I might add—of how he kind of discovered the possibility of chiropractic through high school injury—everyone's like, “I love you!”

It is true! The thing is you have to be aware enough. A great exercise to get you to this is just asking yourself five or ten questions that I include in my Boot Factor brain questionnaires, like, “What do you think about work? What do you believe about humans?” Just those two, right like, something's come up, right?

You can journal on that for a month.

Right! They're like writing prompts. You just have to answer those, rather than “Where was I born?”

“What do you do really well, what's most important to you?” And I like to ask little silly things like, “What's on your nightstand? What's your favorite food? What could you not live without—not your phone!” It gets into people's habits, so that's really about digging and trying to show up in just this little way on your profile.

Let's get some people hooked up here with connecting with us further. So the best place, Andrea, for everyone to reach you is at TheBootFactor.com; is that where we want people to go and check things out?

That's right! You can go there, sign up with my scheduler—it's right on the front page. If you go there and mention the Facebook Live, you'll get a 20-minute, free LinkedIn lowdown session with me. And I'm telling you, we're gonna have fun!

Oh, I've done it with you. It's very enlightening.

Yeah! I don't do anything without like having a little bit a little bit of moxie, a little bit of craziness. And you really will get some quick answers that you can check off.

Kickass! So go to The Boot Factor, literally: Go to TheBootFactor.com, schedule a 20-minute LinkedIn conversation—it really is enlightening. I've done this with Andrea and she really will kick your ass in the most beautiful and loving way. And you need that—I know you know you need that.And if you want to connect further with me and with Twin Flames Studios go to TwinFlamesStudios.com and check out what we do there. Check out our audio library of podcasts and audiobooks. Also feel free to reach out on our contact page anytime. You can find us all over the social media networks—”the internets,” as it were—under our name, because we have done the work and we show up on Google.So there it is. So hey, Andrea, thanks for joining me from… Denver today?

Yeah, Denver.

Thanks for joining me from the mountains. I am in the flat, flat land of Florida, as we have this cross continental conversation in the time of COVID. Thanks everyone for joining us!

Got questions? Leave a comment and we'll talk to y'all soon.

Yeah!

Bye!

Interested in learning more about audiobooks and howyou can be using audio inyour writing career ?

Talking All Things Podcasts…On A Podcast [Podcast]

Podcasting has exploded in the B2B realm. During this episode of the B2B Marketing Exchange Podcast, we talk about all things podcasts.(Podcast on B2B Marketing Exchange, June 3, 2020)

about twin flames studios Tina Dietz

Podcasting has exploded in the B2B realm. We’ve seen brands across industries and of all sizes use podcasting to share their unique thought leadership and interview experts in their field. But how is this area of the media landscape evolving as more brands create podcasts, and as more buyers rely on them? During this episode, we sit down with Tina Dietz, Founder of Twin Flames Studios, to get her take on how podcasting is evolving. Together, Tina and hosts Alicia Esposito and Klaudia Tirico go through:

  • New podcasting formats and approaches;
  • Creating strategies for the middle and bottom of the funnel;
  • The “murkiness” of podcasting metrics; and
  • How to use podcasting to build company culture.

Click here to listen to the podcast

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What’s Next for Podcasting in B2B? [Podcast]

With 59% of marketers acknowledging the value of podcasts, what's next for podcasting in B2B? We cover it all in this B2BMX Podcast episode. Tune in!

Podcasting In B2B Tina Dietz Twin Flames Studios

We’ve seen brands across industries, of all sizes, use podcasting to share their unique thought leadership and have meaningful conversations with experts in their field. Shows like the #FlipMyFunnel Podcast and The Marketer’s Journey are a goldmine for marketers of every breed looking to up their game. And with 59% of marketers acknowledging the value of podcasts in the early stages of the buying process, you’d be remiss not to consider developing a (relevant and informative) podcast for your own brand.

Things got a little meta on this week’s episode of the B2BMX Podcast when hosts Alicia Esposito and Klaudia Tirico sat down with Twin Flames Studios‘ Tina Dietz to get her take on how podcasting is evolving. As Tina explains in the episode, podcasting is about much more than having a good idea or topic to talk aboutit’s about building relationships with your listeners, too. 

Check out the episode now to hear:

  • New podcasting formats and approaches 
  • Why finding the right host matters just as much as the content 
  • How to use podcasting to build company culture

Click here to listen to the podcast

Want to learn more about what’s next for podcasting in B2B?

Pod to Publish Book and Audiobook Masterclass for Authors and Podcasters with Juliet Clark and Tina Dietz [Podcast]

How would you know if it’s the right time for you to start publishing a book? Tune in to this Pod to Publish Book and Audiobook Masterclass and find the answers.(Masterclass on Free Your Brand  Podcast, July, 2020)

Audiobook Masterclass Tina Dietz Twin Flames Studios

For many reasons, podcasters are uniquely suited to publish books and audiobooks about topics that are of interest to their existing audiences. Not the least among these is that they already have an audience in place—it’s just a matter of channeling them to another medium. Not every podcaster is cut out for this, however. How would you know if it’s the right time for you to start publishing a book? In this masterclass, Tracy Hazzard is joined by Juliet Clark, the Founder of Super Brand Publishing, who gives tips on writing a book as a podcaster; and Tina Dietz, the CEO of Twin Flames Studios, who follows up with some of the basics of audiobook production and publishing. Each an expert in their own spheres, these powerful women are partnering up on a venture that seeks to put creative power back in the hands of creators. Listen in and let them help you amplify your message even further.

Watch the episode here:

Listen to the podcast here:

Pod to Publish Book and Audiobook Masterclass for Authors and Podcasters with Juliet Clark And Tina Dietz

I’ve got Tina and Juliet here. Our subject on this episode is Pod to Publish. I want to cover a couple of things first for you. First, why Pod to Publish? Podcasters have a distinct advantage that published authors don’t—speakers and authors have the same problem I’ve come to find over time. We sustain our audience over here. We do week after week. We’re in the ear of our audience and that has a powerful effect. We want to use that to our advantage. That’s the angle of how we’re going to talk about going from Pod to Publish and what you can take from your show to create a wonderful, bestselling book and an audiobook, because there’s a match in our audience there.

When you command your brand and your audience, you get that audience focus and attention week after week. You also see the topics that are of interest, the ones that increase engagement, the ones that are controversial, people are highly interested in and want to learn more about. You can see that because you're supposed to see that and how your episodes are ranking, but you can also see that in the engagement that they’re getting on social after you air them. If we pair that with our website—we’re driving traffic back to our website—we have a distinct advantage over authors and speakers who don’t own their audience.

When you go out there and speak, you’re speaking in front of somebody else’s audience. They own the audience and very few of them share their audience with you. Very few events give you the email list of everybody who’s there. You have to pull, grab and try and get everyone in that audience to connect with you, but that’s not the case on your own show. Your own show, that audience belongs to you or they wouldn’t be subscribed. You still have to get them off of there and that’s why I talk about the website strategy because if we add in our website strategy, we’ve got a place to capture emails to get people.

We've got to get them off of Amazon if we’re already on there as an author. We have a lot more command over that audience connection so we know what to write about. We know what interests people, and we also know how to engage them and get them further through the process. For most of you putting out a book has a business purpose, and that’s what Juliet Clark is going to talk about. Making sure that we write the right book. I’m going to be honest with you: The very first one is completely the wrong book. I followed one of those models, hired one of those companies doing “speak to book.”

It felt all wrong the whole time I was doing it. It felt like totally introspective. It felt like all it was about me. I was like, “Is this what people want to read about? Are they going to be interested in this?” The questions were going through my mind the whole time that we were doing it, the whole time that we were recording this book. Plus, I didn’t love the whole record-to-book process because it felt contrived. It didn’t feel like it flowed, it didn’t feel organic for me. It didn’t feel like it was, “let’s explore these different topics and then assemble it together.” That was my process.

It didn’t work for me—I never published that. That has been sitting on my credenza for years. Of course, I didn’t need it, because I had a show and I was given an Inc. column. I was asked to write an Inc. column almost within 6 or 7 months of having my show. I thought, “I should be an author because I have a column. I should go out there. I’m a writer so there should be a connection between my audience who wants to read something—I should have a book.” Hence book number two, which got as far as getting a cover. It’s pretty edited and it has all of the relevant articles. I was starting to hit onto something that was working for me. It has all of the articles that were highly ranked and trafficked within my Inc. articles. There were lots of great connections and things going on here. The problem is that the longer it took me to do this, because of the way the writing happens? There’d be new articles and I felt like the book was constantly out of date.

Instead, I just started a second show on this and that’s how Product Launch Hazzards come about. That was my fast way of doing that, and also because it didn’t have a good business strategy. That was the number one reason I didn’t launch that book. I could have still launched that book, which would have been a great lead generator for audiences to my show, but I didn’t want to run a business. I wasn’t operating a business model that did anything but want to attract audiences. I didn’t want to sell them anything. I didn’t want to do any services. For us, it was an older business model. We were sharing our information to give it away and make sure people had it. That book didn’t make a lot of sense for me to put money into something that didn’t have a business purpose for me at the end of the day when the articles and all the other things were already out there. If it was my primary goal, this would have been the ideal book to write. It just wasn’t for me in terms of business purposes.

I’m onto my third book. This one is on its way to being published. I already paid Juliet for it—we’re on our way to doing that, and it is going to be our book for podcasters—for new and aspiring podcasters, not for existing ones. That’s going to be a whole other book that will come out and that will be the second book that we’re working on. We’re working on that from my show, The Binge Factor. These are the kinds of things—I’ve done it wrong, but lucky for me, I didn’t spend all the money. I stopped when I realized how hard it was going to be to market or that the business plan wasn’t there because I have a bigger view of the marketing programs. Also, the business plans, the things that we want to do, the flow and the lead generation that goes through my business and what’s happening here. I stopped myself before I spent the money to find out that the book did nothing for me and it wasn’t going to do anything for me.

I had great advisors and two of them are here. That’s where we’re going to lead into having Juliet Clark, who is an expert in profitable book launching. She’s a bestselling author herself. She knows what it takes. She advises authors, speakers, and experts who have a business, who want to promote, profit, and publish—which happens to be your podcast name—their book. They want to profit before they publish. They want to make sure they have a platform. They want to make sure they have an audience. She’s the Founder of Super Brand Publishing. She’s going to cover why you should or shouldn’t be a published author.

Following Juliet is going to be Tina Dietz, who is an audiobooks expert. She has a full-service audiobook recording studio called Twin Flames Studios. She’s going to talk about the audiobook opportunity and the match to us as podcasters. I love this. The thing about Juliet and Tina, and the reason they are both here on our Masterclass, is because like us here, we all believe in retaining your rights and doing the things that have a business return on investment. Returning new leads, returning your business, ultimately returning your profits. That’s why I’ve asked them to do a masterclass with you. First up is going to be Juliet. Let’s go on and have you give us your first segment on authors.

Juliet:

I’m going to talk a little bit about authority books, but I’m going to talk about first, why you need to have authority before you write this book. We’re going to be pulling the curtain back on, are books still relevant? For the most part, a lot of us think they aren’t. What are the big book mistakes we’ve seen and why podcasters are great people to put books together, especially audiobooks. It’s about repurposing content with meaning, and having a plan to monetize all of this.

Books do matter. They are still relevant, but only when they’re done right. The one thing that Tina and I talked and laughed about all the time are all the bad books out there and that’s because people have written them for the wrong reasons. They didn’t have a plan, and they didn’t move forward in a way that was profitable for anybody. The first question you need to ask is, “to book or not to book?” This is where I proved to you that I’m the worst salesman on the planet because not everyone should write a book. We don’t take every book that’s brought to us.

There has to be a plan and a reason behind it, and I’m going to talk about some of those things we see that are reasons to not write a book because I want you to identify yourself in this. One of the things that happened for me on my journey to book writing— for those of you who don’t know, I wrote my first book in 2010, it was a mystery novel. I killed my ex-husband in it. I was going through a divorce. It was not only a fun and cathartic experience, but it was also the wakeup call—I had been in traditional publishing—to how bad the self-publishing model was, and how they were ripping people off. Those types of companies will take your book no questions asked, but that’s not always a good thing. Here are some of the things we’ve seen throughout the years of self-publishing.

We’ve seen a lot of life stories and I hate to be the bearer of bad news, but for most of you, your life is not exciting enough to write a life story. You want to leave a legacy book for your family—that’s fantastic—but most of you, it’s just not worthy. Poorly written books—there are a lot of people out there that we have encountered that have not written great books. Not just grammar and all of those types of things, but the way the book is structured, it doesn’t make sense, it ends up being what I call a “barfa book.” ​

Some of the big mistakes we’ve seen throughout the years are experts who were writing books to make themselves experts. These are people who went to a business “ra-ra,” they indicated that they were online, marketers, their products and services weren’t selling and the guru in the room saw a moneymaking opportunity and said, “You need a book. You need to be the person that wrote a book on this topic.” That book, if you don’t have an author platform built—that meaning an audience—it’s going to be another failed product. We’ve seen a lot of that going on out there, and just writing it doesn’t make you an expert.

Another one we’ve seen a lot of is what I call the Life Story, but it’s people who wanted to talk about their journey, and instead of talking about their journey, they put out a “barfa book.” It wasn’t interesting. It had things in there that were too much information. Especially if you have a business, you don’t want people to know every little thing about you. These didn’t sell either. They were poorly written, and it wasn’t enough substance about the expert, and it was too much about the individual who was writing the book. I always call these “big ego books” too.

The other mistake we saw was: no structure, focus, or professional input. You started writing a book on your own one day and the structure was not where it should be. You didn’t have endorsements. You didn’t have an intro written by somebody who could help you sell the book. We see a lot of that. Probably the biggest mistake I see is someone who comes in with a book and when I ask who edited it, they’ll say, “My Aunt Peggy is an English teacher.” That’s not a professional editor. If you want to bust out in a professional way, your book has to look like a book that a traditional publisher would have taken on. Another big mistake is experts that are in search of an audience. Anytime you have a product, service, or book where you wrote it without feedback from your audience, you’re going to fail with that product. That’s what’s happened with a lot of these experts that are in search of an audience. You need to have that audience first.

I know all of you are podcasters—you’ve already done that. That’s what makes you an excellent prospect for this, because you have a built-in audience. Another big mistake is people who write books too soon. If your business is brand new or you haven’t monetized yet, it's too soon to write a book. That’s the perfect kind of book that we like to send on its way.

Back in 2015, I had a woman who came to us, who wrote a book. She worked with our writing coach on a “six figures to six months” book. When she got to chapter eight, which was Joint Ventures, she just got stuck. The writing coach came to me and said, “I don’t understand why she stopped.” I picked up the phone and called her and said, “What’s going on with this chapter? I met you at a joint venture event.” She admitted that she had never actually done joint ventures. She was writing this book without tried and true products and services that she had tried herself and been successful with. If you’re not successful with what you’re monetizing yet, it’s too soon to write a book.

The result of all this is that most independent authors will sell less than 100 copies of their book. You’re not going to get the ROI you’re looking for at all. The other result of this has been a lot of publishing on Amazon and if you only knew what the backside of Amazon provided you, you wouldn’t spend the $200 to do it. Amazon does not have true publishing services that are legitimate in the worldwide distribution or worldwide royalty capture. There’s a lot going on back there that because you don’t know what you’re doing as a first time or second-time author, you don’t understand what you’re getting into. The result is also what I like to call The Invisible Author. You write the book, you get it out there and guess what? People still don’t know who you are because you didn’t build that audience in advance. Why is this such a great platform for podcasters? First of all, you’re experts. You have episodes out there. You’re talking about what you do. Most of you have this monetized in some way. Your show is not your only monetization point. You have multiple streams of income through your company you are in a perfect position to drive traffic from your podcast into the book, and into other products and services.

Also, because you’re bingeable. It’s easy to take a thematic group of episodes and make them into a book that’ll be bingeable. Sometimes people don’t have the time to listen to every single podcast on a particular topic, but you can group a topic together and make it into a how-to guide. You can make it into an informational piece about, to give you an example, Seven Ways To Capture Expert And Expert Audience. You can put this all together in a thematic book that is helpful. Because you have the audience you need, you’ve already built what I would call an author platform through your expert podcasting. This also is because you have content. If you’re like me, I’m about to hit my 100th episode. I have more content than I ever envisioned I would have in my life. I can write a ton of books and be happy about it. You also have the credibility at this point. People already are listening. They understand that you are the go-to person in the area that they’re looking for help in. Also, you can create, easily, a thematic help book.

Another thing that a lot of people don’t think about is the learning styles. There are three different kinds of learning styles out there. The visual, auditory, and kinesthetic. With your podcast, you have the auditory covered and for most of you, if you’re using the Hazzards, you have your YouTube channel, you have the video. There are people who learn and enjoy content kinesthetically. The book provides that for people. They like to hold the book in their hands. I hear all the time that many people don’t look at it. They don’t use Kindle because they liked the feel of the pages and the book and Tracy’s one of those. She tells me that all the time because I tell her to do more Kindle and audio. You can reach a little bit different audience with that actual physical book.

This also adds to your brand. You’re bringing brand awareness. You’re expanding the awareness of your brand, not only from the show, but a lot of times we will use the free book funnels in conjunction with our book products. That brings you into a place where you can communicate with your actual audience that wants that book. You can send out the free book, you can upgrade them or have them pay for an additional product or service to get to know you a little bit better. If you have big programs like I do, sometimes people don’t know you, like you and trust you enough to take that big bite right off the bat. You’re able to give them small pieces that build trust. Also, clarity about what you teach. I know when we have 100 episodes or I know some of you out there I’m seeing some people that are on here, some of you have 500, 600 episodes.

Narrowing that down into those thematic books about what you teach, and driving your audience into a thematic workshop—also, why books? Books are a low-barrier product to get into your funnels. When you go out and you have a $20 book, that’s a low barrier product that people can hold in their hand and they can understand who you are and what you do. It doesn’t cost $3,000, $4,000, $5,000 to buy a book and find out more about you. The free shipping book funnels that lead into workshops, that lead into those bigger products you sell. This is the way to do it and have a direct connection with your audience. You not only have their email address, but they’ve been willing to pull out a credit card and buy something. That’s always a good sign.

I’m going to segue into what Tina’s doing here. Why audiobooks? Audiobooks have become the top way that people consume books. We are in a busy world. I know myself, I use audiobooks when I’m out running and I’m an avid runner. I consume easily 10 to 15 hours of audiobooks every week, car time as well. Audiobooks are becoming the new way to consume books.

People are used to hearing your voice already, but of course, you need that book to get to the audiobook. They’re more professional. One of the things that happen when you are with a traditional publisher is many of them will automatically sign into an audiobook contract. There are pros and cons with that. One of the cons is that they can choose the talent. When you write a book and you self-publish it and then go on to produce an audiobook, it’s in your own voice that your audience is already used to hearing. When you’re on Audible, people don’t think of you as a self-published author because you’ve taken that extra step to go into a prestige product like the traditional publishers would. Okay! Tina, I’m going to let you go.

Tina:

Let’s dive in a little bit deeper to the audiobook experience. As Tracy mentioned, I’m the CEO of Twin Flame Studios but I’ve been building businesses internationally much longer than I’ve been in the audio world. An opportunity like this excites me to see the different worlds coming together in this entrepreneurial milange that is super exciting. I got into audiobooks and I became a podcaster because books and podcasting are low hanging fruit for people to start to change their lives. That’s what gets me up in the morning and had me deciding to expand my company out in the directions that it did. It’s specifically talking about audiobooks.

The audiobook opportunity is threefold. It is imagination, it is intimacy and it is income. I’d be willing to bet if I turn this back over to Tracy, she would agree with me that podcasting is also very much those three things, and that’s one of the things we have to delve into. How do podcasting and audiobooks fit together as an opportunity while you as podcasters have a much better advantage than somebody starting from scratch?

Let’s do a little history lesson first. There has been an audiobook renaissance. Audiobooks have been around since about 1930. They were produced during the depression on albums and records. I believe the very first audiobook was a series of Christmas stories. They’re a familiar format for people and that is one of the major reasons why they are incredibly popular. If you’re like me, and you remember growing up with audiobooks—maybe you had an album when you were a kid where it was when Tinkerbell rings her little bell, it’s time to turn the page, or maybe you had books on tape. I remember my first one was Deepak Chopra’s Magical Mind, Magical Body and there were fifteen cassette tapes that you had to manage. Later on, there were 5 or 6 CDs that you had to manage. They were always freaking expensive. When audiobooks went digital and in particular, when Audible and Amazon became under the same umbrella, there was a massive explosion.

Back in the day when we first started having the iPod and we could have a thousand songs in your pocket, which was the slogan, then you could have a thousand books in your pocket with the Kindle and now you can have a thousand audiobooks in your pocket with apps like Audible. We have this library that we carry around with us that feeds and nurtures who we are, and we get to be a part of that, feeding and nurturing other people.

What happened in conjunction with audiobooks going digital was that it lowered the production cost. No more jewel cases, no more pressing of tapes or CDs, none of that. With the advent of home studios, that lowered the cost of production even more. Unlike most things on the planet, in the last ten years the cost of producing audiobooks has dropped about 50%. Therefore, it makes it much more accessible for people on the retail side of things to consume audiobooks. It used to be $30 to $50 to buy an audiobook. Now it’s pretty much a flat $12 to $18 to get an audiobook, depending on the length of the book. Sometimes it’s longer. ​

But it’s available now to everybody. You don’t have to go to a store. You don’t have to have a lot of money to buy and the reach is much bigger. As a result, audiobooks are a $4 billion industry. Year-on-year for the last six years, the audiobook industry has experienced double-digit growth every single year, sometimes as high as up into the 20%, 25%. In one year, it hit 30% growth. Those numbers are outrageous when you think about how businesses tend to grow, 3% to 5% growth for a large industry is more average, not 15% to 25%. However, there is and has been for many years, an issue with the industry. Juliet mentioned the issues with the self-publishing industry. I would say even we take it a step further and say the publishing industry, in general, is a broken model. Taking your rights, taking your royalties for traditional publishing, the predatory practices, self-publishing houses, or experts—all of these things, you have to think about, what is your goal? What’s going to benefit you the most?

Years ago, when I was looking into audio, it was because I’d been building businesses for decades and I’d worked with more than twenty different industries, 9, 10 different countries and at the time I was doing some paid hobby. I’m an entrepreneur. We can’t have a hobby. We have to monetize our hobbies. That’s what we do, and I was voice acting. I was taking some masterclasses by one of the premier audiobook trainers in the world because I was thinking, “It’s a side hustle. This might be cool.” Pat Fraley, who is still teaching and an amazing man, introduced me and the other people in my course, not only to the narration side of audiobooks but to the industry. That all of a sudden created what I call my chocolate and peanut butter moment, which was, “Why aren’t all of the authors I know, all my clients, all of my colleagues, who are doing bestseller campaigns, why not with audiobooks?” That curiosity led me to discover that nobody knew that audiobooks were even an issue and that the audiobook industry was broken. I secret shopped 30 different audiobook publishers, and all of them did the same thing: They took away your control creatively, they made you pay for it, and they controlled your files and your intellectual property at the end. Being a creator myself, I got incredibly offended and said, “We can do this better.” That’s why we started doing what we were doing to make sure that we are advocates for our authors to have a high-quality product, to get out there and do what we need to do to reach a bigger audience.

That brings me to the connection between podcasts and audiobooks. How Tracy and I met was actually, we were both shared some similar podcasting stages. She has Podfest and some other ones; I speak to a podcast audience as well and I’m a podcaster myself. I love the medium and I love the pairing of podcasts and audiobooks together—because you’re already recording. You already have an audio setup. You already clearly, at least in some form or fashion, can handle the sound of your own voice—which a lot of people can’t—and you are in a situation where you’re producing regular content as Tracy and Juliet mentioned. Now what? There’s the opportunity to get out there and create upon your creation.

You create the book from your podcast and then you create the audiobook from your book and this is what we call media matching from marketing. People who listen to podcast are more likely to be audiobook listeners because they’re already audio learners. They already have a leaning in that direction. They like audio and it becomes very fluid and interesting to be able to medium match and be able to market your audiobook, which we’re going to talk about on your show. Market your podcast through your audiobook and use both your audiobook and your podcast as assets to gain you more loyal followers, more leads, get your voice out to a bigger audience. When we create an audiobook, the other beautiful thing about it is that all of your formats on Amazon, in particular, show up on the same page. When you go to Amazon and you go to your book page, you can see the Kindle version, the paperback, the hardcover, and the audio version and this creates what I like to call might-as-well-itis.

A lot of times what we find is that people will download the Kindle, particularly if you’re running a free Kindle campaign or a 99¢ campaign. They’ll see the audiobook version and they’ll say, “I have Audible credits. I want to download that book as my first book on Audible.” Why not? Might as well. They get both versions of the book. Your audiobook is never going to hurt your sales on your other versions of your book. It’s always going to be on top of it. Particularly with nonfiction books, what we find is that folks want to have either a Kindle version or a hard copy to make notes. To get the book done, to read it all the way through, they listen to the audio because audio, as podcasters is the most portable, easy to access form of media. That’s why we do it. We can reach more people. Dovetailing your audiobook marketing with podcasting, and this gets very exciting. When you create an audiobook, you create what’s called a Five-Minute Retail Sample. That five-minute retail sample is a little a taster of your audiobook. You can use up to fifteen minutes of your audiobook in your marketing. Fifteen minutes of audio is a pretty long chunk of time. Guess how many different ways you can slice and dice that audio? You can turn it into a video book trailer. You can turn it into audiograms, and you may already be using audiograms as a podcaster.

They're those little video snippets that you can share on social media that are closed captioned. Maybe they have a little sound wave on them. It entices people who are on the video side of things who are just looking for a little snippet of information, “Maybe I need to go listen to more of that.” You can pair the marketing you’re already hopefully doing with your podcast, with your audiobook, to share on social media. Audiobooks also come with two lovely features when you publish them, and these are bounties and gift codes. When you publish through Audible’s self-publishing platform called ACX, you will get 100 gift codes. They give them to you in batches of about 20, 25 at a time. You can use those to promote your audiobook. You can use them as giveaways. You can print them onto a postcard and sell them as upgrades to your physical book if you’re in a live event.

You can also use them to give to trusted colleagues and friends, or clients to give yourself—as review copies. You don’t get galley copies of your audiobook necessarily, but you can give away gift codes for your audiobook that will allow people to leave you reviews on Audible. Because unlike on Amazon, in order to leave a review for Audible, you have to have that specific audiobook in your audiobook library. If you want to gain additional reviews—which of course reviews are always great—you can use the gift codes to help you do that, and you get a hundred of those. It’s a lot to work with.

The other program that Audible has is called the Bounty Program. This is a bonus for you finding Audible a new customer. How this works is that you get special URLs for the US, the UK, France, and Germany. You use those URLs to share your audiobook. Post them in your newsletters, send it out in emails, use it in social media. If that person downloads your book as the first book that they do on Audible, they’re a new audible customer.

They’ll get your audiobook for free. However, if they stay an audiobook customer with Audible for two months, then Audible rewards you for your sacrifice on your royalties by giving you $75 for finding them a new customer and that, of course, is way more than you’d get on the royalty of a book. I know authors who push those bounty codes on the chance that people are not yet an Audible customer because they’re out there even though it’s a popular format. That is a little bit about bounties, gift codes and audiobook marketing in general and how that’s going to dovetail with your podcast.

What do we do at Twin Flames? We are advocates for our authors. We want to make this easy for you, because the definition of an entrepreneur or somebody who podcasts for business, is somebody who won’t work 40 hours for somebody else, but you’ll work 80 hours a week for yourself. I know that—I’m the same way. What we all need are people who are going to take good care of us, the way we want to take care of other people. That’s why I’m partnering with Tracy and Juliet because we are all likeminded in how we work with the people that we make a difference with. We are here to care and advocate for people and create quality so that your message can get out into the world in a way that’s powerful in multiple ways. We need to be reaching more people to make this world a better place and make a great living doing it at the same time. It’s doing well, and doing good.

We don’t take your royalties and rights. You retain creative control and we make sure that your audiobook is both a marketing asset and an income stream for you. It needs to be both of these things, and much like Juliet mentioned before, we don’t take all the books that come to us. Some of them simply aren’t going to work. We also don’t let everybody narrate their own book because narrating an audiobook is not the same thing as recording a podcast. I will say that there is a 95% chance that because you’re an experienced podcaster and you’ve got some audio setup already going in, and you already have been working with your voice, you will be able to narrate your own audiobook, but we will let you know if it’s not feasible for you to do that and work another way through it.

A lot of our authors do narrate their own audiobooks, but a number of them don’t and they opt for other reasons to have a professional narrator do their audiobook. If you’re curious about that, please reach out and I’ll explain to you the process and the difference. For most podcasters, narrating your own audiobook isn’t an option. It is different than recording your podcast. I would never narrate an audiobook speaking this quickly. I would never use the type of breathing that I’m using and I certainly wouldn’t have my audio set up this way. It is a different animal and it is a different form and feel. This is why we do it the way we do it. We offer our author narrators the option of not having to go into a studio, not having to learn any technology or equipment. What we do is we have professional audiobook directors who are narrators and sound engineers themselves and we remote into your audio setup.

We make sure that your audio is perfect for audiobooks and then we live-direct and record you doing your book. You don’t have to hit a button except to get on the recording. You don’t have to worry about editing, stopping, or starting. You don’t have to worry about, do you sound okay? Are you breathing? Are you making any mistakes? We fully live direct you and record through the entire process, and if any of you out there are familiar with any kind of voice acting—we do what’s called punch and roll recording, which is the industry standard for recording an audiobook. This ensures that your audiobook does not sound like somebody who just sat down and read their book into a microphone. It’s going to be high quality audio. It’s going to be performance quality, and then we can make sure that it’s edited, proofed, mastered—perfect—before anything goes to publishing and distribution.

There are a tremendous number of technical details that go into an audiobook that you’ve got a lot more wiggle room with podcasting than you do with audiobooks. You get to tick off all of those particular details. If you want your audiobook to pass the quality control process to get onto Audible or other platforms. We make sure that all of that gets handled for you and you have all the information you need to maximize your audiobook experience and your audiobook as a process—as an asset—for everything that you do. I am super excited about this entire program that we’re all doing together. I’m going to bring Tracy back in and she can share with you and we can all talk together and make sure that we have enough time to go through our Q&A together.

Thanks much, Tina and Juliet. I appreciate you guys coming and sharing with us. What I want to do is just wrap up with a little thought on how you might structure this. Now that you’re thinking, “This audiobook thing sounds pretty cool. I could write the right book. I have some ideas. I’m getting some traction with my podcast already. I’ve got some great guest interviews, great people who would be associated with my book if I had stories about them.” As you’re starting to think about that, what does that book look like? What does that audiobook sound like? As you’re starting to think about this, I’ve got a couple of strategies I’m going to throw out to you, just for you to think about and see if this might be something that would interest you.

Let’s say you have a show that has a lot of guest interviews. It’s similar to the model I did with my Inc. articles. I was writing out great brands, great companies, great entrepreneurs and I’ve got all that going. I do the same thing on my show. If I’ve got a lot of great guest interviews—or that’s the only thing that I have in my show—it doesn’t make for the best book. Juliet will tell you that because there’s a lot of those out there where it’s like all the different chapters in that and all the different things are all these different stories from all the different people. It does help promote and market the book, because you’ve got all these people who are willing to share your book because they’re featured in it. It’s a great strategy from a marketing and outreach standpoint, like the same thing that you do on your show, where you invite these great guests on, and then they share your show because they were on it. You want the same thing to go on with your book. However, what we found over time is that we want to frame it just like we like you to frame your guest interviews and we likd you to frame your show with some content that’s about what you’re teaching, what your business is about. Giving it context and giving it transition. That’s always a good idea.

Here are a couple of ideas of things that we’ve helped build for people we’ve done for ourselves and we worked through these processes and we know that they turn out great books that are easy to read, but well-written in the same process because they are structured.

One of the things you can do is frame all of the interviews by theme. Let’s say you have different themes that you talk about. Maybe you’re doing health and wellness and you have a fitness theme, a food theme, and you want to frame them by themes so you could organize the best interviews that you’ve done based on those themes. You could also do it based on topics. I have a show that is the Five Things That Make You Bingeable, it’s on The Binge Factor. We talk about those five things and it’s one is get great guests. The other thing is, it increases your audiences, produce professionally. If I could take each one of those and create sections of some of the best tips, the best stories, the best information out based on those topics and subjects where I know those five topics are already of great interest because we receive a lot of engagement back and people are very interested in that already. I know that those topics are playing on my show, to begin with.

The other processes similar to what I did with Product Launch Hazzards: I have a seven-step process for how we design and develop products. What I did was I grouped and did my seven-step process and then built the stories that reinforced some great practices in each one of the different steps. Sometimes you don’t have those seven steps outlined out or on their own, or you just mention it casually on some shows—you may not need to go back in and fill in the gaps. When I’ve got all these great guest interviews and I’ve got some of the topics but I don’t have all of them, you may need to go back and rerecord or record some new ones and fill in the gaps of those. From there, I like to use a ghostwriter. That’s my personal viewpoint on how to do it—someone who’s more suited to writing in a style that is best for a book. I think I’m more suited to that casual online writing model, so I like to use someone to help me. While I record it, all of it is in my voice, I like to have someone write that concise chapter, that transition, that set up for the section of all the interviews.

You might want to write it yourself, but at least you’ve got the audio that you recorded in the transcript to start from. You can start from there. That’s one of the ways that you can go about doing it. You can do transitional intros to each of the guest interviews that you’ve done. You do new introductions, not the ones that were originally on your podcast, but you’re transitioning from one story to the next or one interview to the next.

My next recommendation to you is heavily edit it. No one wants to read your entire transcript, or the entire thing of your interview with the guests. They want the best three questions and answers. Heavily edit those interview sections down to the heart and the meat of it. Also, make sure you do a proper introduction for the person. You’ve got a proper bio going on there and all of that. Make sure that that’s in there. These are some strategies and some thoughts.

If you’re at the stage where you’re thinking about strategically, “How do I want to write a book?” I want you to contact Juliet first and I want you to have Juliet walk you through and talk to you about what this book looks like, from your podcast—how you might structure it. Is your podcast ready yet? Is it too soon? If you already have a book that doesn’t have an audiobook yet, I want you to go first to Tina. If you are sitting back going, “I wish I restructured my show. I wish I recorded my podcast with this in mind,” you can talk to Juliet, but you can also book a call with Tom at Podetize. He’d be happy to help you coach you through how you might restructure your show so you can prep it for doing a great book model in the future.

Irene says, “I have a book but no podcast yet in the works. I do need to put it in as an audiobook.” The $4 billion industry is just calling to all of us podcasters here. On Facebook, we’ve got Dorsey and she says, “I’ve coauthored three books and want to do my own.” Dorsey, it’s time. Do your own thing. It’s time for you. Ladies, I thank you much for bringing much great information on. I appreciate that. Another question is, “Juliet, what did you mean by paying $200 for Amazon publishing? I have a Kindle and paperback and did not pay anything.”

Juliet:

I don’t think you have to pay now, but you used to have to pay for that paperback to upload it. There are some problems with Kindle but the actual paperback publishing with Amazon has a lot of drawbacks, and I don’t know if you noticed, if you went for international royalties, you lost a chunk and there was no reason for you to lose a chunk of it. There are a lot of things that happen with Amazon that don’t truly make it a legitimate publishing company. The self-publishing and the hybrid and the others out there.

Barrett Matthew says, “What type of podcasts that should not be books?” I think the ones that are a little bit infomercially, those books aren’t doing well. If your podcast is infomercially, it’s not teaching something, it’s not educating in some way, or the interviews are like, phone in the same thing again and again. If you’re doing interviews where you ask the same five questions every time, and they’re the same thing over and over again and they’re too generic. When I do my five questions on how you get great audience increases, how you get great guests and increased audiences, it’s a tiny segment in my show. The rest of the show we’re exploring, what makes their show bingeable? Why they started it? There’s still story there and people still want story. They want something interesting in their books. That’s the kind that don’t lend itself well. Juliet and Tina, your thoughts?

Tina:

We’re wired for stories and what we want is stories. When I was the lead interviewer for a documentary called The Messengers, which was about independent podcasting, I interviewed about 40 different podcasters—all different topics. None of them knew each other for the most part, and what came up in every single interview was the word intimacy. Podcasting provides tremendous intimacy and building your book, your platform, and your audiobook on the back of intimacy is always going to serve you better. We create intimacy through the human experience and that is where we share stories.

Thank you so much for making that clear, Tina, and I think when you’re speaking, it’s even more important to be in that storytelling mode. That’s where the audiobooks can come in handy to have that. If you’re doing where you do wrap in some of these interviews in there, you’re likely not to use the audio from your original interview. You’re going to use some like a supplement. They’re going to be the supplementary chapter. It will be you speaking the audiobook throughout the whole thing. If you’re narrating it or you’re a narrator, and those things will become the supplementary and they’ll go to the whole podcast. Where your book when it’s written out, it has a question, answer and it’s in a different style. The audiobook will be structured differently. Keep that in mind and that’s where you’re going to have to have some good storytelling, good transition, and good information in there, or it’s not going to be worth it to pull it all the way through that process as well.

Paul mentions, “No audience.” Here’s the thing. That’s a very common thing with authors—a lot of times they don’t have an audience. That’s the number one thing that Juliet highlighted at the beginning. They’re going to publish a book thinking it’s going to drive an audience. It doesn’t work like that. There are cases where your guests are your audience. We had that happen very frequently where many of our clients have a guesting strategy, which is that they don’t care how many audiences  they have. It’s about making those guests feel important, making them feel highlighted, making them feel special in the process. In doing that through a book and through all of that, you’re creating a richer authority value for them. While it’s an expense for you, it’s in building up those guests as important to you and bringing them out to the world.

It’s not necessarily going to drive more listens to your audiobook, more traffic to downloading the book on Amazon or wherever you might be selling it. That can be a strategy. Don’t worry about that. That’s one where you want to talk to Juliet and let’s make sure though you have a good book at the end of the day so it doesn’t feel like an embarrassment to put it out. Especially if its purpose is to drive an authority. Paul, if you don’t have a podcast yet, maybe this is time to think about one. Think about how you want to write your book and then structure a podcast so it supports it too. It always can go strategically every way.

Melanie Parish says, “I have a book, no audiobook yet. I used a hybrid publisher who told me audiobooks are expensive to produce.” I think you should have a chat with Tina because that may not be the case. You’d be surprised at the return on investment for that.

Tina:

I spent a surprising amount of time educating publishers on audiobooks. It’s just not in their expertise, It’s not in your wheelhouse. Juliet knows more about publishing than I will ever know. I like it that way. I like getting into the weeds and being a deep expert in one area and then having colleagues that I can share back and forth with because your brain explodes after a while. Before you believe anything a publisher or anybody else in the book industry tells you about audiobooks, confirm that bias in the actual audiobook industry. I can promise you, they’ve had one, maybe two experiences, and they don’t know the actual industry.

This is true that many of those publishers and whatever their model is, whether it’s a hybrid or a traditional publisher, all that they know is their own model of how they operate. They don’t have a broad industry experience in it. That’s where someone like Juliet and Tina who seek people who come from all different publishers and who come from all different models of book creation, programs and other things out there. They have a broader view on what’s working and what’s not working.

Juliet:

I took on a client who’s publishing with a hybrid because she wants to get her book into institutions. The publisher she’s using doesn’t use the free shipping model. There are a lot of things that a hybrid publisher is not great at. They’re good at getting things in bookstores, the shelf life is three weeks. That’s a tough one too. They’re good in some particular areas, but not great in other ones. If you’re an entrepreneur, you need to explore some other avenues. The great part about hybrid is that most of the time you own your own rights with it; you’re free to go to someone else to do the audiobook. You’re free to do the free book funnel as well.

Anytime if you have any questions, Melanie Parish is asking you to reach out to her, Tina, and I’ll connect the two of you on Facebook you can make sure that that happens. Juliet, I connected you up with Dorsey on Facebook, you guys should be connecting there. Also I wanted to remind you, Juliet and Tina have a podcast. You can also follow because you’ll learn a lot from us talking about these things and how people are utilizing them and what’s working successfully for authors, what’s working successfully for entrepreneurs—so you’ll be able to catch and follow us there in case you’re just not ready yet, this is a little thought in the back of your mind.

We invite you to connect up with all of us and find out more and decide if this is right for you. One of the things and the reasons why I partnered up with Juliet and Tina to bring them here to you is because I know they won’t take someone who’s not ready yet and that’s an important thing for us. They will turn away people before they will sell them when you’re not ready yet.

We don’t have a fully formalized offer here. There is nothing because we know it might not be right for all of you and there may be only portions that are right, like doing just the audiobook with Tina or taking a pre-strategy session with Juliet. Making this occur over your podcast over time. We want to give you an open-ended opportunity to be able to discuss what this looks like for you. Reach out to any one of the three of us. Thank you for joining us. It will also be posted in the Podetize resource area. We’re getting a brand-new dashboard. You can go to Podetize.com/masterclasses, and you’ll be able to access all of them at any given time. You’ll be getting an email reminder on all of that for those of you who are looking for the past episodes. That’s also another place in which you can find them at any given time. You’re like, “I can’t find it on Facebook. It was months ago, but now I’m ready.” Thank you all.

Important Links:

About Juliet Clark

Audiobook Masterclass Tina Dietz Twin Flames Studios

Hi. I’m Juliet Dillon Clark, Founder of Super Brand Publishing.

Over the years I brought my expertise to corporate clients like Mattel, Nissan, Price Stern Sloan Publishing, and HP Books. While I enjoyed the work, and was good at it, I felt like something was missing. I realized that what I really wanted to be doing was helping individuals, not corporations, further their success and find fulfillment.

Since then, I have helped more than 600 entrepreneurs and authors share their work with the world and have published more than 60 books, turning more than 190 authors/entrepreneurs into best-selling experts! Let’s cut through the clutter and get your message across so that you can cultivate your fan base, increase sales, and reach a level of success beyond what you thought possible.

About Tina Dietz

Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert who has been featured on media outlets including ABC, Inc.com, Huffington Post and Forbes. Tina’s first podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs.

Vocal Leadership Tina Dietz Twin Flames Studios

In 2016, Tina was the recipient of the Evolutionary Business Council MORE award and in 2017 she received the award for Outstanding Audio Company from The Winner’s Circle. She is also a member of the EBC leadership body and a founding member of the Forbes Coaches Council. Tina was also the lead interviewer in the podcasting documentary “The Messengers” and featured in the film.

Tina splits her time between the US and Costa Rica where she’s part of the leadership team building a community of conscious leaders called Vista Mundo.

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Interested in learning more about audiobooks?

Vocal Leadership: Turning Your Voice Into a Weapon for Good with Tina Dietz [Podcast]

Tina Dietz joins Paul Higgins to share how you can refine their vocal leadership and turn your voice into a weapon for good. Tune in!(Podcast on Build Live Give, May, 2020)

Vocal Leadership Tina Dietz Twin Flames Studios

Aside from entertainment, part of the value of being a coach or a public speaker is the education and the inspiration that you provide. For Tina Dietz, going deep into the world of audio was her way of being of service to other people and the path to having a scalable company. Tina is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence and vocal leadership expert. Her company, Twin Flames Studios, amplifies the influence of leaders, experts, and companies around the globe. Today, she joins Paul Higgins to share how one can refine their vocal leadership and turn their voice into a weapon for good. If you’re into voice acting, public speaking, or anything that involves talking, tune in to this episode and be inspired to get your voice and message out to the people who need to hear them.

Listen to the podcast here:

Vocal Leadership: Turning Your Voice Into a Weapon for Good with Tina Dietz

Build Live Give. Mentoring With Paul Higgins

Our guest is someone who worked in social enterprise and loved teaching, which led to improving the lives of others. She then started to work in their family business because they knew that they couldn’t continue to work for others. As a hobby in the background, she was a paid voice actor and having deep entrepreneurial roots, particularly from her parents, she looked on how to monetize it. She has been helping leaders share their wisdom through voice ever since. You will experience firsthand how to do an on-air ad. I love this episode and I hope you do as well. Get three tips to improving your podcast, where the podcasting industry is headed and how you can benefit and also how LinkedIn has become a virtual conference and the way that you can participate in it. I’ll hand you over to Tina Dietz from Twin Flames Studios.

_

Welcome, Tina Dietz, to the show. It’s great to have you on.

Thanks for having me, Paul.

I’ve been looking forward to this interview for a long time given your experience. Why don’t we start with something that your family or friends would know about you that we may not?

If you get to know me and you end up coming over to my house, I love having people over for dinner. I’ve often had people say that I’m an Italian grandmother in training, which I take as a great compliment. I often, to unwind, we’ll do what I call kitchen karaoke, which is turning on karaoke while I’m cooking in the kitchen and encouraging other people to join along. These are full performance karaoke because it’s much more important to be as free and as ridiculous as possible. I find this incredibly therapeutic, so I’m bursting into song at a moment’s notice—it's something you have to watch out for if we want to be friends.

Does this include dress ups? Do you take it that far?

Yes, in an ideal world.

What are you doing to supplement this fantastic gift that you have? Because in Australia, we can’t have people over for dinner.

I’m not doing “instead of”—it’s more of an “also and”—my kids know that they either need to enjoy it, join in, or leave. Those are your three choices in this scenario. It depends on their mood. My husband, it's the same thing. He fortunately will join in. Sometimes I do have friends and colleagues, occasionally family members join me over video for ridiculousness. We’ve been known to show up in weird costumes or makeup or things like that. My beloved husband has allowed me—his facial hair grows quickly, but he’s usually clean-shaven—and I’ve even talked him into growing out his facial hair for a week or two so that I can do ridiculous things with it and give him different looks. He’s been tolerant.

I know you started—I’ll summarize it by “social enterprises”—working for them for quite some time. In 2014, you launched Twin Flames Studios. Take us a little bit through the transition of working for others to now running your own business.

I stepped off into working for myself several iterations before Twin Flame Studios. I was a therapist by training, but grew up as an entrepreneur and spent a number of years trying to work with other people, not having a good time dealing with bureaucracy. I started a family business with my dad. People always say to me, “When you were business coaching years ago, why didn’t you specialize in the family business?” I said, “Because I would like to remain sane and unmedicated.” A family business is a particular animal and I grew up in a family business—I love my father and I definitely would not do that again. Where I learned online business—where I cut my teeth on that—was with a company called the Nayada Institute of Massage. She’s a very gifted massage therapist. I started my business coaching and consulting. I worked on that for many years and then took a turn when I wanted to scale my company into audiobooks and podcasting because of my deep and abiding love of microphones.

When I read through your LinkedIn profile—and we know each other through a group we’re both in—it did seem like a bit of a leap out of nowhere. Fill that little leap in for us.

It’s not just the karaoke. I’ve been in favor of anything involving a microphone since I was small. Part of what I loved about being a coach, being out as a public speaker and everything was being on stage. The entertainment value, as well as the education and the inspiration that goes along with that. I had been taking voice acting lessons and ended up picking up an agent and having a paid hobby in voice acting on the side. I took some masterclasses in audiobook narration. Because being an entrepreneur, I can’t just have a hobby, I have to have a hobby you can monetize! I had a light bulb go off in that moment as I was finishing up that series of courses, “Why aren’t all my colleagues and clients who are doing books and bestseller launches doing audiobooks?”

That set off what Michael Gerber from The E-Myth would call an “entrepreneurial seizure,” and I couldn’t let it go. I couldn’t put it down. It was one of those things. I got excited, and it still took me several years to come back around to allowing myself to create this new branch of a company because it did seem like such a disconnect. I even had business coaches tell me, “Why do you want to do ‘done for you' services that are going to damage your reputation as a subject matter expert?” I was like, “Why can’t I have it all? Why can’t I have both?” It was when I allowed myself to go into the niche, and allow myself to go deep into this world of audio and being of service to other people and having a scalable company that everything took a major turn for me, both as an expert, and in terms of the financial success of the company.

I’ve got many questions I could ask, but one of them is, you seem like a natural speaker and I find that a lot of people from the US are eloquent. It seems natural for them, whereas a lot of people in other countries don’t find that. Certainly for me, when I first started doing my show, I couldn’t stand the sound of my own voice. Give people some tips on how you get over not being able to stand listening to your own voice.

When I speak—and I’ll ask quite often the question, “How many of you don’t like the sound of your own voice?”—in a room of executives and whatnot, almost everybody in the room will raise their hand. Even in rooms of podcasters or public speakers, I get more than half the room. It’s a human thing because of the resonance of our skull structure. We sound foreign to ourselves, when you hear yourself on tape. It’s displacing and disorienting. It feels like you’re listening to an alien. When people don’t like the sound of their own voice, most of the time it’s because you have this incongruency and the brain hates incongruency.

To fix that, truly what it is—it’s repetition. You have to get used to it. Sometimes I’ll have people listen back to the sound of their own voice and say nice things back to themselves about what they like about their voice. Another good way to do it is to record something where you are saying something nice to yourself. Having somebody read off a whole series of affirmations, for example: “I am worthy. Every day I’m getting better,” and so on and so forth. Give them a list, have them read a recording of that, and then play back that recording because then you’re talking to yourself in a positive way. You’re creating a new voice in your head that likes you. You start to associate the sound of your voice with positive things and that’s helpful all the way around. In this particular case, the only way out is through liking your own voice, because that’s completely a subjective judgment. I guarantee you, nobody out there has ever hung up on anybody who’s listening to this show because, “I can’t stand the sound of your voice. I’m not talking to you.”

I cheat a little bit because if I do listen to myself, I listen at 2½, 3 times speed for most things. I build it up over time. It must’ve sounded a lot better at two times. If you’re currently listening at one, just dial it up a bit. Let’s be fair. That’s for the solo shows. Tina sounds much better at one time.

So, hobbies and monetizing them. There are a lot of people that are going through very unprecedented times and some of them may be thinking this might be the big time to take a leap, “I’m going to leave my job and I’m going to go create.” Any tips on how you start to monetize that hobby?

I have a little bit of two minds about this because I truly don’t believe that the whole ‘follow your passion and the money will follow’ is true. There’s a little more thinking to it than that because there are certain things that we do that we love that if we had to make a living from them, it might kill the creativity. That’s one of the things you have to consider. When I was coming up with this whole idea around the audiobooks, the podcasting, everything, I had to step back and consider, “Where does this come from? Why is this important? Why do I want to do this?” Is it the burning passion that I want to do for the rest of my life? No, but it’s a medium that I can make a contribution in.

I can help people get their voices out to the people who need to hear them. That for me, from a values perspective, is important. It’s more important to look at—what are your values? What are you creating? How is it going to fulfill those values? It’s the first thing to look at. The second thing is you have to be able to consider the ramifications of stepping off. I’ve helped many people through this transition, back when I was business coaching. There comes a point where the pain of staying and doing something you don’t love is greater than the pain of dealing with the financial impact. It’s very much an existential thing.

At the same time, if you can have a backup, if you can have a bridge, if you can have savings, if you can have something there and create a plan—or at least have some proof that what you’re stepping off into is possible for you to monetize—before you leave a comfortable job. Side hustles are great. Side hustles are important, but I don’t recommend that anybody step off into their side hustle as a job and into a whole enterprise until they’ve proven to themselves that they can make at least $1,000 a month from that enterprise. There needs to be some proof that you’ve got some “engine” going.

I wish I had heard that Tina back in 2011 because I did the complete opposite. One day a director at Coca-Cola the next day, who am I? I walked into a room and like, “I don’t know what I’m doing, let alone explain it to somebody else.” That’s great advice. Speaking of advice and supporters. You talked about your dad and working with your dad. You eloquently didn’t end all of that sentence, if your dad’s reading this—but who else supported you through this journey?

Because I have entrepreneurial parents, they were supportive of this particular journey. My kids’ dad, who I was married to at the time, through this whole beginning process of starting a business and going through different iterations of the business. I had a lot of side hustles before I decided to step off into my own thing full-time. I didn’t take all my own advice, but I did have clients and I did have a proven framework. I had a tremendous amount of failure, also, in different things. I was able to keep going. He was supportive in all the ways that he knew how to be. We had young children at the time and everything and he’s a great dad. I’m forever grateful for that support. Then the people who didn’t understand, who aren’t entrepreneurs and they didn’t quite get what was going on—at least they weren’t cruel or dismissive. I’ve had people come back to me over the years and go, “I got it.” I’m grateful for that as well.

I find for any of my friends, unfortunately in Australia often, they receive a redundancy. The next call is normally for me: How do you make money by being in your track pants at home? I know exactly what you’re saying with that transition. The next section is the “Build” section. We’ve already talked about audiobooks and your love of kitchen karaoke. When someone says to you, “Tina, what do you do?” how do you best answer that?

I say that we amplify the voices of leaders, entrepreneurs and trusted brands all over the world and our mediums are for doing that. Our podcasts and audiobooks are working with people to refine their vocal leadership so that they can make the impact that they want to make and reach the people that they need to reach. It’s all about having people get what they need so that they can grow. Audiobooks and podcasts are some of the lowest hanging fruit for people to change their lives.

Why are people reluctant to launch a podcast?

Podcasting is a lot of work. I usually recommend that if you are not familiar with podcasts as a medium and you haven’t been a guest on at least a couple, to get a lay of the land, then please don’t start a podcast from scratch. I’m specifically talking about podcasting for business. There are two kinds of podcasting, podcasting as a business and podcasting for your business. This wonderful, fabulous show that you have, Paul, is for your business. It’s part of your brand and your platform. It’s how you reach your audience. It’s wonderful to network with other professionals and it creates this home for you to welcome people and to have these conversations. Podcasting as a business is when somebody starts a show specifically to monetize it.

It’s usually sponsor-based and things like that. Those podcasts tend to be your true-crime podcast, your specialty podcasts like the Horse Radio Network or the show Trivial Warfare, which is pub trivia, but in a podcast format. Fantastic shows, those are high entertainment value and designed to be businesses in and of themselves. These are all things that you have to think about beforehand. Strategy planning and how much time you want to put into it. It’s super important before you decide to go ahead and launch a show.

You’ve seen an enormous change in the years you’ve been running Twin Flames. What do you see in the next 5 to 6 years? Where do you see podcasting of both types going?

Seth Godin has been saying that podcasting is the new blogging. I think that much like how blogging evolved over the years, we’re going to see a lot of people in the next few years flock to podcasting as a personal project. Not every podcast has to be monetized. It can be a passion project. It can be something you love to do. I never want to kill anybody’s dream of doing that because I understand the love of the microphone and connecting with people. I’m the first person to say that. At the same time, I think we’re going to see a lot more corporate influence in podcasting. This is not necessarily a bad thing because it does bring more dollars to the table and it brings more credibility to the medium. We've seen more large companies jump into podcasting, not even for external podcasting, but for internal podcasting. Using podcasting for internal communications, for making sure that in a workforce that maybe is working from home or on the road, you can keep culture strong and have communications be out there, celebrate each other’s wins, and all of that good stuff.

That’s another trend that we’re going to continue to see more and more of. I think we’re also going to see more businesses seeing the value in podcasting as an advertising medium and jumping in and doing long-form, narrative podcasting—the kind of podcast you’d hear on maybe National Public Radio in the US. It’s storytelling-based, but for business. There are companies like Pacific Content who are already doing this with companies like Facebook, Charles Schwab, and all that. That’s also going to continue as well. It’s an exciting and evolving world. I’m thrilled to be part of it.

Coming from a marketing background, you had to measure everything. It’s hard to measure things in marketing, but particularly in podcasts, it’s been difficult to measure things. How do you see the measurement supporting more dollars coming into the advertising spend?

Where we’re seeing the research coming out is in things like sticky branding. The listeners of podcasts reporting to survey companies like Edison Research who go out and do a lot of podcast research. They’re reporting that people are 80% more likely to purchase a brand that they’ve heard on a podcast that a host has endorsed—host-read ads, it’s really important that the ads are endorsed by the host or they’re tested by the host, there’s a relationship with the host. That’s the magic of advertising or sponsorship through podcasting.

I know this audio-only medium is intimate. Back when I was the lead interviewer on the podcast documentary, The Messengers, I interviewed 40 or 50 different podcasters. Almost none of them knew each other and the word intimacy kept coming up. Every single person mentioned it, that their communities had this bond and this intimacy over these topics. Maybe it was business or maybe it was about being part of a certain group. Maybe it was being part of a community that was part of fandom around a television show, and the things that would happen for people to support each other even though they had never met. There’s so much available here for us to explore. Storytelling is universal, and that’s important.

Going back to the numbers—this is why I think we’re going to see a lot more around internal podcasting. It’s easy to track the numbers around internal podcasting in terms of engagement. Engagement is a huge issue worldwide in the marketplace, for companies to increase engagement. We hear this over and over again in human resources and executive circles: “We have to increase engagement. We have to retain our talent. We need to increase efficacy,” all those things. There are specific measures and numbers that we can draw on that—it's little harder for external podcasting, but I’m hoping that we’ll see some breakthroughs in that area as well.

You hear numbers: There are 700,000 podcasts. There are lots of podcasts. I often talk to coaches and consultants and they say, “I don’t think the world needs another podcast.” What do you sayin when you hear that from potential clients?

I think that’s entirely possible. There’s a whole world of podcast guesting that is just as valuable in many cases as having your own podcast. I work a lot with executives and CEOs on their podcast messaging and the vocal leadership work that I do to have them be able to understand how to be interviewed on a podcast and what kind of content there is. The storytelling, and how you create a relationship with someone without seeing their face and interacting live—all of those things, that’s part of the world we’re in. It’s okay if you don’t want to start your own podcast. Maybe that’s not your entry point, but considering podcasting in all of its formats, internal podcasting, external podcasting, podcast guesting, or maybe your brand even advertises on podcasts as a sponsor, that’s another option too.

It’s a medium that’s not going away. How can we use it for our companies, businesses and our brands to utilize it the best way for you? I know that I’m engaging you to organize my podcast, which I’m a little nervous about, especially as having you as a guest. What are some of the key themes that you look for when organizing a podcast? If someone could think of this is what an expert like Tina’s looking at, so I can at least go and address some of those areas of my podcast. What would be those key things?

A couple of the basic things, and this is usually in the setup of your podcast: One, making sure you’re in the right categories. You’re able to get into three categories and subcategories in most cases and making sure that that’s aligned with what you’re doing. The second thing, is your show name—something that people are going to understand when they see it. Is that show name going to attract the people that you want as listeners immediately? This is where we run into that push-pull we sometimes have in our hearts about wanting to reach everyone. Because the truth is podcasts work better when they are niche, and when they reach a deep audience rather than a wide audience. That’s podcasting for your business. Podcasting as a business is a different animal—I keep having to make that distinction. When people see themselves immediately in your title and your content, they’re much more likely to become loyal listeners faster. That’s important.

The other thing is the length of your podcast. The question I get asked the most about podcasting is, “How long should my podcast be?” The true answer to that is however long you can be outrageously interesting for. Because in a solo show, truthfully, most people cannot be super interesting for longer than twenty minutes. It’s hard to do. It’s a lot of material to write because what is interesting to you in your head and what you’re teaching might be valuable content, but is it entertaining? Because entertainment is the most important thing about podcasting. It’s more important than education. It’s more important than inspiration. All of those things are secondary to entertainment. That’s where it comes into play. We say 20 minutes for a solo, 40 minutes for an interview is our general rule of thumb when you’re working with podcasting for business. Could it be longer? Yes, there are certain cases where that may happen, certain industries where people love in-depth content. Those are some of the first things that we start looking at.

For me, I find some of the big commercial podcasts, I find a little frustrating where of that 40 minutes let’s say or most of them are an hour. The ones that I listened to might be ten minutes are the same ads every time. I use the podcast app. I skip the start. I try to skip the end, which I know is just noise, but for you giving advice to people doing that or people like for myself, how long should ads be? Where should they be? Give us a little bit of advice on that.

This is where creativity comes into play. As I mentioned before, host-read ads are far more important, but where can you create storytelling around those ads? Do you have any particular sponsors that you have, Paul, or that you’ve heard of or maybe one you’d like to have?

I have got a sponsor.

What’s the name of your sponsor?

It’s Dubb.

They do some video production hosting. What’s the one thing you love about them?

The ability to break through all of the noise, especially on LinkedIn. A lot of people send texts, that’s all boring. Whereas when I send video on LinkedIn, it gets a lot better response.

Is it Dubb.com?

Yes.

On a host read ad, it might be something like, “I want to give a mention here to a tool I’ve been using lately. Have you heard of Dubb.com? There’s a lot of video production platforms out there, but what I love about Dubb is that I’m getting much higher engagement on LinkedIn. You know I love LinkedIn. I do a lot of networking on LinkedIn, so it’s important for me to have tools I can rely on. I’m encouraging you all to check out Dubb.com and see how you like it. I’d love your feedback. I’d like to know if you’re using it. Tag me in your posts on LinkedIn if you decide to use this tool and let’s compare notes. So check it out at Dubb.com.”

And that's why you have experts on your podcast! That was brilliant! You talked about LinkedIn. I know we’ve been working together for a little bit on LinkedIn. Tell us a little bit about the journey so far on LinkedIn for you.

I’ve got a large social media following around almost 200,000. At the same time, I have been frustrated with social media for a long time. It helps with our SEO. Certainly, it helps with our visibility. At the same time don’t tend to get a lot of business from our social media presence. That is why I reached out to you because we’re turning our attention to LinkedIn. Relationships are what is most important to me. We had a mutual colleague, Harry Duran, who’s also a podcast consultant. He introduced the two of us. In the months that we have been working with the BLG Collective, and you on LinkedIn, it’s fascinating—it’s been night and day. The best way I can put it is, the difference between going to a conference, when I go on to LinkedIn, I feel like I’m walking into a conference.

It’s a giant room full of people. Some of them I know, and some of them I don’t know, but it’s thousands of people in a room. Having the experience of working with this collective is like a little pod or a mastermind inside of LinkedIn. I’ve gotten to know some of these people and their work. We’re helping each other with our networks. I’m finding fantastic referrals, gaining referral partners, meeting people I would never have met before outside of my circles, which is valuable because it’s like walking into a whole new room or a whole new conference. I’m reaching people like crazy. The number of views and who’s commenting and the response that we’re getting is great. I’m super excited about continuing to build on it because I know it’s been a couple of months and I’m scratching the surface of what’s possible.

Before we go into the “Live” section, I do a live ad. What I’m going not to do is read out what I normally would give them, what Tina has given an absolute masterclass from the Dubb. If you do want to find out more about our community, it’s called Build Live Give Authority Machine. It helps you be seen as an expert and it’s important in these times. We’ve all received communication through LinkedIn. Did you read this before you sent it? What we do is help you build those relationships. There’s a great free live masterclass that you can watch. It’s around 30 minutes. As I said, with my voice, I’d speed it up so you can get through it in fifteen. All you have to do is go to BLGClick.com and you can watch that. Also, there are lots of tasks there on LinkedIn that can be done by somebody else. It doesn’t have to be by you. If you haven’t got a virtual assistant and you’d like to know more about that and how we use them to expedite both your authority and also new clients, go to BuildLiveGive.com/VA. The next section is the “Live” section, Tina. What are some daily habits that make you successful?

I do have a daily habit of meditation and exercise. That’s how I start my day. It took me a long time to get into the meditation part of things. I’ve been a pretty loyal exerciser—more on than off—for the last few years. The meditation is something I resisted, which is funny because both my parents are yoga teachers, but I finally surrendered to that. I’m glad I did because it’s important as well as the exercise. I also make sure I laugh at least once a day, whether it’s with my kids or watching something funny. A lot of times it’s with my husband being silly and making each other laugh. I need that connection. Those are probably my top three. I also have a routine of certain supplements I take to support my body, water intake, and things like that. Health and wellness are important to me.

You’re eating at least once a day if not more. If you’re doing that through karaoke in the kitchen, I’m sure you have more than one laugh a day. As I subtly said before, we’d love to see a little video even if it’s a clip that we can share with our audience. That would be great.

We’re going through COVID-19. You’ve talked about it briefly, but what are some of the learnings that you’ve gained through COVID that you will take on out the other end?

I have had this interesting experience because as much as I would have preferred this not happen, it feels as though I have been uniquely prepared to go through this experience. I am unbelievably grateful for that. I feel like I’ve been waiting twenty years to be in the right place at the right time. It’s strange to say that in light of all this, but I have been running a mobile business for more than a dozen years. My children are used to living a mobile lifestyle. They were homeschooled while we lived in Costa Rica some years ago, and they’re old enough to be independent. We haven’t had a tremendous amount of stress load put on us, and what that has allowed us to do is reach out and help more people.

We have gone back out to our former clients and made additional offers of help and support, tele-classes with their teams on vocal leadership, and so on. Not charging for it or anything like that, to help out through this particular process. I have had a tremendous amount of influx of people who are home—a lot of public speakers or companies that are like, “Now is the time. Let’s look at our online presence. Maybe we want to do a podcast. Maybe I want to do that audiobook.” It’s a privilege to be able to help people through that. I can’t complain about being in this situation because if this had to happen, then I couldn’t be in a better place to have to deal with it, to be completely honest. It’s a matter of energy management and making sure that I’m not overworking like crazy because we are trying to help as many people as we can, and working long hours to do so.

Robin, who’s your partner, he’s going to be reading this. What would you like to say to him about the support he’s given you through this journey?

Robin is not just my husband. It’s one of those situations where if people knew how good our relationship was, they wouldn’t believe me. It’s at that point. I know that sounds super Pollyanna and all that, but we’ve worked our butts off to have it be that way. Robin also works in the company with me on the operational side. He’s a 30-year software engineer and data architect. He brings dimensions to the company that to me seem like magic. I’m creative. I’m a visionary. I’m a people person. He’s like, “Why are we doing it this way? Why don’t we automate it? Why don’t we create the system?” It’s beautiful to have that ebb and flow. Support doesn’t even begin to scratch the surface of what he’s provided and who he is in all of this. We don’t get tired of each other. We feel like during the day, even though we’re in the same apartment, we miss each other. We can’t wait to get together at the end of the day because our days are full so that we can hang out after work, have dinner together and chill out.

The next section is the “Give” section. What’s a charity or a community that you’re passionate about, and why?

One of the charities I'm involved with is Project Forgive. It was started by Dr. Shawne Duperon, who’s doing some amazing work. She’s gotten the Dalai Lama involved and many people, Bishop Desmond Tutu, and many leaders from around the world. It’s this global mission to bring the spirit of human forgiveness into our communities and into ourselves as well. She teaches this work called “Accepting the Apology You’ll Never Receive.” If you can think of somebody, something that you would have loved an apology for, but you know you’ll never get it, having the experience of getting that is transformational on a number of levels. They are working with municipalities, with colleges, inside of prison systems, jail systems, and all that to bring this work of forgiveness and bring a lot more compassion to the systems that we live and deal with every day. I couldn’t say enough good things about the work they’re doing in the world.

We’re going to shift gears a little. What we’re going to do is go into the last section, which is the “Action” section. I’m going to ask you some questions and get some rapid-fire responses. The first one is what are your top three personal effectiveness tips?

Make sure you get enough sleep. Make sure you get enough water. And leave time every week to radically do nothing for at least 2 or 3 hours to give your brain a break and a reset.

I’ll do the first two. That last one’s going to be a challenge, but challenge accepted. What tech is essential to running your business?

We run a lot of our company off of G Suite and even the programming that Robin does hooks a lot into Google’s tools. We also love working with Asana for project management. I use Acuity for scheduling. Those are our big things. We stay fairly tech-light on things and run things lean. Those are some of my favorite tools inside the company.

You get the chance to listen to some amazing podcasts and also audiobooks, but what’s your best source of new ideas?

My best source of new ideas is that 2 or 3 hours of doing nothing that I mentioned. It’s that brain reset that allows the frontal lobe to remain juicy. Because if you think about it, you almost never get a good idea at your desk. They always come in the shower, when you’re driving, when you’re on a walk or something like that. That source of new ideas is in the quiet and in the rest, is when that happens.

Doing nothing, that means I can’t even physically move?

No, but it’s more of you’re not reading a book, you’re not listening to a podcast. You can do some manual things. Manual things are part of that but not hard work like swimming—maybe a walk, laying under a tree, that kind of stuff. It’s a challenge. I’m not all that good at it myself but when I do it, it works.

I must admit, for me to change out a corporate to my own business was spent picking all of us for four days with my dad. I don’t think that this experience would have got me to where I am now if I hadn’t done that. That was effectively doing nothing for four days.

The last question is the big one. I always leave it to the end, but what impact do you want to leave on the world?

Years ago when I was thinking about starting a business, I had a coach who said, “Tina, you have to create something that’s big—you can’t do it all by yourself. It might not be something you can finish in a lifetime.” That pissed me off. About a week later, I woke up from a dream where I had this vision of the world where people were all, worldwide, doing what they loved and bringing that sense of doing what they love home to their communities and their families. When they told their kids, “yes, you can do what you love and make a great living,” they were telling the truth from a place of integration and integrity—and that became a default setting for those kids for the next generation for them to pass on. We all have these beliefs. We talk about limiting beliefs, but what if that got turned on its head and our default setting was expansive beliefs? Having these ideas go out into the world through podcasting, audiobooks, and leadership is one of the ways that I want to contribute to creating the world I saw in that vision.

What a brilliant impact you want to leave. You can find out more about Tina at TwinFlamesStudios.com. Also, there’s a bit of a challenge that Tina wants us all to do. Other than do our own recording of kitchen karaoke and share it, she also wants you to search for her name—it’s Tina Dietz—and see how many slots on the first page of Google she covers because she’s telling me there are lots, so let’s put it to the test. Tina, I love working with you within our LinkedIn group. You can find out more about that at BLGClick.com but also, I’m looking forward to helping me spread experts like you spreading their word further with some of the help you’re doing with our show. It’s great having you on. I enjoyed it.

It’s my pleasure, Paul. Thank you.

Stay well, bye bye.

I truly enjoyed this one. How good was the ad? It’s absolutely grand. You can find out more about Dubb at BuildLiveGive.com/dubb. What is your biggest takeaway from Tina? Please share on her social media. She would love it. If you believe someone you know would also benefit from the show, please share. You can learn the three secrets to building your authority on LinkedIn in a free, prerecorded master class at BLGClick.com. Please take action to build your business and lifestyle, and most importantly, stay well.

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About Tina Dietz

Vocal Leadership Tina Dietz Twin Flames Studios

Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, influence and vocal leadership expert who has been featured on media outlets including ABC, Inc.com, Huffington Post, and Forbes.

Tina’s podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs. Tina’s company, Twin Flames Studios, amplifies the influence of leaders, experts, and companies around the globe.

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