Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, influence and vocal leadership expert who has been featured on media outlets including ABC, Inc.com, Huffington Post, and Forbes. Tina's podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs. Tina’s company, Twin Flames Studios, amplifies the influence of leaders, experts, and companies around the globe.Tina joins Mitch on the podcast to discuss the world of sound recording including audio books and podcasting. If you are looking to start your own podcast or want to improve one you already produce, be sure to reach out to Tina! Here's a link to a free gift just for listening: http://www.launchyouraudiobook.com
To follow Mitch and the podcast, go to https://linktr.ee/beinhakerlaw. The Accidental Entrepreneur is a trademark of Mitchell C. Beinhaker. Copyright 2018-2020. All rights reserved.
On this 101st episode, we have Tina Dietz. Tina grew up mostly in western New York State, and studied in Buffalo, New York during her undergrad years. She had a childhood passion for musical theatre, and helped her parents out extensively in their family business. She went to graduate school in North Carolina, focusing on education, and returned to Western New York, where she worked with an international leadership organization called Camp Rising Sun. She also worked as a life coach and educator, focusing on adolescence. After several years, she, her husband and two children migrated to Costa Rica. She has now relocated to Florida and morphed her coaching and business development company into an audio production studio called Twin Flames Studios, where she produces audiobooks and podcasts for clients. Tina, thank you so much for being on our show.
Aseem—I really appreciate it.
It's great to have you! You've had a tremendous amount of expertise in podcasting, and in developing podcasters, and so it's really great to have your perspective on the show and to hear about your journey.
In prepping for this interview, I was listening to some interviews that you've done in the past, and I was particularly intrigued with one that talked about how you were handed a tape recorder at the age of two.
Yeah, I have that recording!
I would love to hear that story and have you shared that with the audience, please.
Well, I'm originally from the Buffalo New York area. And by way of context, my father is—and was—a very fiery Italian man. And before he turned his sights to entrepreneurialism—and I grew up inside of my parents’ business—prior to that, he worked for the Asbestos Workers Union. And he ended up having to do quite a bit of travel. We ended up living out in San Diego when I was really, really little—around two years old. And the Easter that we were out there the first time, my parents’ friends came—I was the only child there—and they handed me a tape recorder and started to show me how to use it. I actually still have the recording. (I have to put this on digital at some point.) And you can hear me—and them saying “Okay, here you press play, and hear you press stop,” and I'm like, “I got it. I got it.”
Like immediately, you know, and then the first thing I do is you hear these little footsteps and you hear my voice go, “Hi, I’m Tina. What's your name? And “Do you like Easter? Okay, thanks. Bye.” And then go on to the next person and basically interviewed everyone in the room on their opinion on Easter. Wow. And I love the laser-like focus on understanding everyone's viewpoint on Easter.
Viewpoint on Easter was very important to my two year old self apparently.
Did they ask you the question? Did you have a chance to answer?
No, I did not answer my question on Easter, but there is a funny bit on there where my dad's trying to show me something else, and I wouldn't let him show me. “No, I got it,” and I have to say that characterized a lot of our relationship when I was growing up, for better or for worse.
But yeah, I always had a tape recorder. I remember recording on my floor when I was a kid, trying to improve on nursery rhymes with my own versions, and then later on when I was about ten years old, I discovered my parents’—we had a lot of albums; my parents love music—my dad's George Carlin, AM/FM album, which is a classic comedy album, not for ten-year-olds.
Most George Carlin content is not for ten-year-olds!
No, generally not for ten-year-olds, but I loved it! And did what I usually did, which is memorize it. My parents were pretty hippie-ish. We had a lot of parties at our house and things like that, and I came out at one of the parties one day and basically did George Carlin's routine,much to their delight. Then I started recording radio shows with my friends, as boomboxes came out and things like that.So it's been in my blood, but it took until I was 40 to come back to it. I had done a lot of vocal work, voice acting work, things like that. But it was my mom for my 40th birthday who sent me a collection of recordings that she had taken off of tape, she even took some 8mm camera stuff—old, old movie stuff—and made kind of a DVD of my life. And I heard this recording of me at two years old.
A sizzle reel. I love it!
It was like a two year old sizzle reel! I needed to be on Dance Moms or something like that. Yeah! But it was that—it hit me in the face, because I had been told a lot by a lot of people, “You should start a podcast, you should start a podcast, you should start a podcast.” And I'd been holding off and holding off. And hearing my voice at two years old was my wake up call to go ahead and do it. It's like, “You've been doing it anyway. Just do it,” and that was the rabbit hole I fell into with podcasting.
Yeah, I love that. Well, thank goodness your friends were encouraging you so that you had that backdrop. And when you heard your voice, it was like, that was a catalyst, that was a push off.
I had so much support. It was wonderful.
That's really extraordinary. I love how that's full circle, how a passion from childhood is now helping you achieve self actualization in many ways, because you're a natural.
Very much so. I talk with my clients all the time and ask them to kind of go back into what they loved as children. And sometimes you have to reach really far back to find that kind of wonder, find that joy. You know, one of my friends was talking about, she had to go back to 18 months old to really find the purity of it. She had a very difficult time. But bringing that forward into her life now has been so enriching.
Yeah, I'm sure. And I'm not a geneticist, Tina, but I'm pretty sure the fiery aspect of being Italian is inherited.
I would agree.
So your dad should have known what to expect.
Yes, exactly.
Do you have siblings?
No, I'm an only child. My younger sibling was my parents’ business. They started it when I was about three.
I love the way you described that. That's really good. So you're out in San Diego, tell us about the business they started.
Well, they came back from San Diego, we made our way back across the country and we landed in the southern tier of Western New York—a rural area called Holland, New York. My parents built a house, and my dad was still working, but they got—not a fireplace— more like a boiler or furnace for this big house that they were building. My uncles are contractors. My grandfather's built stuff. So it was a family project.Well, the directions on the installation—something happened and almost burned the damn house down. So my mom got on the phone with the company and ended up having like a three hour conversation with them, and at the end of it, they said, “You know what, have you ever thought about selling wood stoves? We're really interested in having you start a dealership in your area.” My mom was like, “What?”Now my mom had never considered being an entrepreneur, and she was staying home with me at the time. I found out many years later, she talked about this office job she had had when she was 18, 19 years old as a punch card operator. Those of you out there, you know what that is? Early computers, you had to punch in everything on these cards? I couldn't believe it when I found out my mom, of all people—my mom had worked for IBM. I thought she was just staying home with me. But my dad had been looking for an excuse really, to get out of the manual labor side of what he was doing, and so they decided to give this wood burning stove shop idea a try.We had space in the first floor. So the first floor became the business. And we lived upstairs and so I started answering the phone and going to trade shows when I was around six.
Amazing! Well, naturally. You're so good with your voice and in talking to people. So were you asking them about their thoughts on Easter? Or just furnaces?
No, I didn't ask them on their thoughts on Easter for sure. Interestingly, at least I think it is, I kind of hated the business. I had a love hate relationship with it.
You had some resentment?
Yeah, it took up a ton of my parents time and it was ever-present. Our employees were upstairs in our home all the time. Which was fine and well, but I was alone a lot.Well, how did you feel that time when you were alone? Did you read a lot? Did you watch movies? What were your passions?Tons of reading. I was a big, big reader. Listening to music. I did a lot of living room performance, tremendous amount of performance. Well, you know, it never occurred to me when I was a kid that anyone else could hear me. It never occurred to me that this business was downstairs, and I was basically entertaining all the customers all the time. And my parents—I'm so glad they never told me.Okay, so there were never requests coming up.
No, no, no requests coming in, or all of that. But there I was, you know, belting out Phantom of the Opera and Les Mis, and Oklahoma and The Sound of Music, and all these musicals that I grew up with, or, you know, music like Supertramp and Styx—I cut my teeth on progressive rock. I'm doing choreography in the living room. And yeah, apparently, it actually was quite helpful, because if customers had to wait to talk to one of my parents during a busy season, they got a show.
Yeah, well, that worked out well. An audience that you weren't even aware of.
Exactly. Sometimes the better option!
Oh, that's really incredible. So did you actually perform in musical theater in high school?
I did. Yeah. I was big into the drama club, and my whole life, I took dance lessons, and I always wanted to do more. Living out in the country was really hard for that. I always wished that I had lived closer to the city, and when I was 16, and my parents gave me wide use of the car, I started going to a theater / art school in downtown Buffalo on the weekends, and I absolutely loved that.
But high school was a really busy time, and driving an hour into the city to do things—it was pretty tedious. So, I basically had to make up a lot of my own opportunities at home and in the tiny community that I was in. My culminating glory was playing Dolly in Hello, Dolly my senior year.
Oh, congrats on that.Yeah, that was a big deal!
And there's some recordings available of it?There are actually recordings. That's true. Weirdly, they didn't record the actual performance. They only recorded the dress rehearsal, which is a shame. But nonetheless, I do have some recordings of various things that I was in over the years from Pirates of Penzance to My Fair Lady and several others.
That's one of the better ones. I love that one. Did you make the sizzle reel?No! She actually didn't put those into that 40-year-old This Is Your Life sizzle reel.
We’ve gotta fix that. Are your parents still with you?
My parents are still with me. And still both up in the western New York area.
Okay, great. So tell us about the decision to go to North Carolina for school.
That was a very strange period of time, and looking back on it, it was kind of insane for me to do that. Because I married pretty young—I was 24—and six weeks later, I was living in North Carolina for graduate school. Completely changed location, had no support system in a new area, and at the time, he didn't have any support system in that area, either. He was able to transfer jobs—he was working in management for Barnes and Noble bookstore at the time. Really young, you know. And I was able to immerse myself in my studies and kind of had a ready-made community. So that was my saving grace, because living in the middle of North Carolina, not a bad place to live, but the climate was not my favorite for sure. Living in the foothills of the Piedmont area was very sticky and very hot, and getting used to living down South in the late 1990s was a huge learning curve.
Yeah, I can imagine.
Yeah. For this Yankee. It was a big learning curve.
So UNC was actually for grad school.
That was for grad school. Yeah, I went to undergrad in the Western New York area.
Okay, gotcha. Is that where you met your husband?
No, actually, we met at Barnes and Noble. It was my first part time job out of high school, in college. I went to school at the University of Buffalo for a year. Coming out of a very small town, while I did very well—I graduated pretty close to the top of my class—but the size and scope, of you know, 50,000 undergrads was a little too much for me.So I ended up taking a gap year, working several jobs at once, which I did a lot throughout the next 10, 15 years or so—working multiple jobs. And Dave was one of the folks that I worked with at Barnes and Noble. We became good friends, and then that turned romantic, and we got married a couple of years later.Fantastic. That's great story. So how long were you in North Carolina? And you ultimately made it to Florida.
Florida came much later, yeah. So the geographic timeline, basically went: We were in North Carolina for two years, and after I graduated from there, we came back to Western New York. And we were there in that area for another 12 years, 13 years. Then we sold everything and moved our young family to Costa Rica for a couple of years.
Yeah, I read about how you split your time between Costa Rica and Florida.Yeah, whenever we can get down there. We've had the pleasure of being in the midst of developing a community, a conscious community, for thought leaders and entrepreneurs and really good folks called Vista Mundo, which is in the mountains of the Central Valley.That's fantastic. I do want to get back to your time post-UNC, but what's fascinating—I read about in terms of Costa Rica—is what's led to a lot of its success. It really is a shining light in Central America as an economic success story. What contributed to it was geography—where there were no real ruling families that could control large swaths of the land, because it's so mountainous.Yeah, there's seven climate zones in Costa Rica. So you can go from beach to cloud forest within several hours. It's a very cool place to be—very cool.Well, we'll definitely chat more about that. I noticed looking at your profile—when you had gone back to Western New York, you were involved in a lot of teaching roles.Yeah, my graduate work—I had worked for a fantastic organization I'm still involved with called Camp Rising Sun, and it is an international leadership camp, summer camp, for teens—boys and girls—from all over the world. And it is a fully scholarshipped camp. The whole idea has been to erase socio-economic barriers, to create connection, and meet humanitarian goals, and this camp has been around since 1930 or so.It's a tremendous organization. That opened my eyes to a larger picture in the world and what young people are capable of. So when I started my career, I really wanted to work with teens and young adults in harnessing that power and that energy of transition and new purpose, and help people get on their path. So that's actually where I started my career, was in the world of education, and nonprofits.That's great. And these were like high school aged kids?High school aged kids and getting into, you know, 18, 19, 20.Yeah, that's really inspiring. I'm beginning to—my daughter is 14 now and my son's 12. And so we're beginning to have those conversations and exploring what they're passionate about and thinking about career trajectories. So it's an exciting time.It is! Mine are that age now. So same thing.Yeah. We do have that amazing conversation. My daughter is petitioning to take a class at her school called Advanced Constitutional Interpretation.That sounds fantastic.And so I was probing her a little bit, because I know she's very big on social justice, and she actually has her own podcast.No kidding!Yeah, she’s very focused on wellness—mental wellness for adolescents. And so she began interviewing her peers on that topic. And she's also been a co-host on another show called Dear Asian Youth. And so I began asking her like, so you know, how do you—what areas specifically are you interested in? She started talking about Japanese internment and citing three Supreme Court cases around that, and I thought, “I'm floored.”I think my daughter and your daughter would have an awful lot in common. It sounds like they operate a lot the same way. My daughter in the wake of George Floyd's murder, she was educating me on resources and presenting me with lists of things we needed to get involved in, and then she's signed yourself up for a 30 day class on how to become a better ally. She's always been an advocate and wanting to get more and more involved. And it's interesting. I don't remember feeling like that when I was 14.Yeah. I tell my daughter all the time, she's definitely smarter than I was.Yeah! It's so great to see.Yeah, that's great. Well, maybe we can make an introduction, have them chat. I think that's a great idea.Your daughter could be a guest on—my daughter's name is Nana—Nana’s show. That could be very intriguing.That would be cool!Thanks for sharing about that organization you’re involved with, youth from around the world. That sounds extraordinary. I also noticed you worked with a college—Villa Maria College and Erie Community College. You're doing some teaching there on—sounds like psychology, a little bit of coaching as well, career coaching?Yeah, career coaching. Erie Community College is one of the largest community colleges in the country. And I was part of an initial team, where we were developing high school-to-college-to-industry partnerships. So we worked with all 200 high schools in the area, and then community connections into the programs in the school.And then I had a really great time working with a couple of the major utility companies—National Fuel and some of the other ones, to help work with their curriculum so that they were getting employees that could actually fill the roles they had available.Wonderful. That's exciting work. You're so well suited to it, and then this kind of mentoring and helping is a theme throughout your career, because you're still you're doing that very much today——Yeah! Creating pathways and fulfilling the more purpose-driven side of things has followed me, you know? It's definitely been a central theme. A lot of the coaching programs I did with the teens—and the nonprofit, I worked with folks to start years ago, called “Tremendous Teens of Western New York,” and our core leadership team program. Everything was about taking a good idea and bringing it into reality, and how do you do that? And so much of that followed me into the work that I do today, and the business-building work that I've done over the last couple of decades.
That's extraordinary. Definitely have found a calling. That's wonderful. So you had your daughter in 2006?Yeah, I had my son in 2004, my daughter in 2006.Okay, so you have a 16 year old son.Yeah, coming up on 16 in a few months, it's really weird to think about, and he's like a foot and a half taller than me. It's insane.Yeah. Well, it's a fascinating time, that's for sure. I'd love to hear about Evergreen Experiment. The premise of it is 10,000 thriving businesses.Yeah!Oh, let me check—this year! By 2020! I know! I have pivoted from that project, not because it was hard. But boy, that was a journey.I was in a process of doing a lot of personal and professional development work. One of the main reasons that I decided to become a therapist was my own healing journey. I had a number of instances of trauma growing up, and found psychology and therapy and then later on, more the personal development side of things. Inspiration—all kinds of things were, you know, fundamental in me: Not staying stuck in a place of victimhood, essentially. So much of what fueled my own exploration and my own learning, was this idea that people could be so wonderful. And such jackasses! Sometimes even simultaneously. And that was a really big part of my own journey to learn how to be—well, in some cases, functional. To spot a vein, and to move into a place of growth. Because if you feel like the world isn't a safe place, you can't build anything that isn't a defense. It can only take you so far.Exactly. Do you talk publicly about the trauma that you endured?To one extent or another. So I've done a lot of work on it. And so my concern is not so much talking about what I went through, it’s that the end listener can stay with me in it without necessarily feeling deeply triggered themselves.Understood. Yeah. And so that's what I try to be sensitive to, because so many people—I think that statistics are something like one in three women have been sexually assaulted in their lifetime, and a lot of us, it's happened to more than once—either from more of a peer situation, or an adult perpetrating either violence or sexual assault or some combination of both. Quite honestly, some of my experiences happened when I was very, very young. And so when you are vulnerable, when you are very young, that vulnerability doesn't tend to go away when you're older, which is why we often see—and I certainly experienced—repeated assault over time, repeated trauma over time.And again, going back to my own exploration, I had to ask myself, why? Why was that happening to me? And what was worse—What was I making that mean about myself? Oh, gosh, yeah.And those beliefs and those thoughts about, “Well, the world must be this way. I must be this way.” Those were the things that really, I had to take a lot of time. Well of course!Over time. And we're like onions, you know, you're going along fine in life, and then you experience something, or you open yourself up to a bigger thing, stepping off into a business, having a child, moving to a new location—all of those things can bring up stuff that I thought was resolved. But now it's a different layer.Yeah, of course, and it's so heartbreaking—the negative psychological impact, not just from the trauma itself, but what you're led to believe about that, and evaluate yourself and the shame, the guilt. All these very unfair sentiments and feelings, and it takes a long time to unravel that.And, I mean, it's a testament to the challenges—it was well over a decade before you were able to really kind of face it, address it. I'm really thankful that you did that, Tina.Thank you.It took a lot of courage on your part to do that. There are plenty of people who don't have that courage. Again, I just feel horrible that you had to experience that. It's obviously because of my gender, it's not something I can ever fully empathize with. I’m just thankful that you had the courage to work through it. And now as you talk about it, you have a lot of strength, and there's a lot of thoughtfulness, your concern for other victims and not triggering them, I think is just very thoughtful and poetic. It speaks volumes of you as a person.Thank you, Aseem, I appreciate that.And I definitely appreciate your candor. We talk about facing adversity on the show and overcoming obstacles, and so this is a clear one, and you've obviously done amazing things in your life. You're an empath yourself, and so, again, kudos on taking the time to address that.So as we reach kind of the end of that decade, tell us about the decision to go to Costa Rica. That sounds like such an exciting change.Oh, yeah. That was a very exciting time. So I kind of came to grips over time with myself that I have a lot of wanderlust, and I love to make home. I'm a Taurus—wherever I am, I have to make my home and find a balance. And at the same time, just wanting to be somewhere new, wanting to try and experience new things.We had decided to sell our house because it had become, honestly, a money pit. It was just not going to get any better, and we said, “You know what, let's get out of this. We want to own our paychecks. We want to have more time freedom to spend, you know, with our kids and on my business” and all of that. So we were already in that process and my husband at the time, Dave, he got a call from his higher-ups. That company was in transition, and they were allowing people to work completely remotely. We had actually created a five-year vision plan, which is something I did with my clients—I still do sometimes. We had this image of five years we were going to be living in Costa Rica, because my family had a lot of familiarity with it. I had run my father's business and we had run retreats down there and things like that.So even though I had never been there, I had a lot of background on the country. And I made a couple of phone calls to some—or not clients, but contacts—I had down in the area. Within an hour and a half, we were hooked up with an apartment, we knew a school system we could send the kids to—I had every piece of information, visa information, anything I needed was just: there it was. It was so much easier to get down to Costa Rica and move in there, than it was to finish selling the house in western New York where we were living!
Amazing! That's extraordinary. And the business you had at that time, this was Twin Flames Studios?No, Twin Flames had started as a progression of StartSomething Creative Business Solutions, which was an iteration originally of Tina Dietz Business Development, which was my original solo coaching practice. So for those out there who are worried about pivoting multiple times, feel free to use me as an avatar, because I've done it many, many, many times. I’ve had many businesses before that. My very first business was around babywearing because my son was super colicky, and I got into babywearing and it was the only thing that calmed him down. Found a tremendous community, and what I got into was teaching classes locally. That was my first business while I was working two other jobs.Brilliant, I love it. So another kind of curve, in this winding path was being a massage therapist for a while?Actually, I wasn't the massage therapist! My dad was. So even though I came out of growing up in a family business, for some reason, I was crazy enough to decide to go back into business with my dad. Now anyone who's ever been involved in a family business is laughing right now.
Oh, yes.Right? So people asked me for years, “Why don't you specialize in coaching family businesses?” Because I'd like to remain sane and unmedicated! Family Business is hard! It's hard. But we actually built a really amazing international training company for massage therapists in teaching advanced techniques. My dad's brilliant with what he does. He invented a modality and didn't even know it. So I ran the business side of that company, and he did all the teaching, and of course, he had all kinds of ideas he wanted to fulfill. But that's really where I learned online business. I taught myself online business and really learned product production and all kinds of marketing and things like that, that I had started learning when I was very young—but it kind of came full circle.Amazing. And you were managing the massage business from Costa Rica?I was done with the massage company, by the time I got down to Costa Rica. The timeline’s a little wonky. But I had stepped off from working with my dad into my full time business coaching practice prior to moving down to Costa Rica. Living in Costa Rica, of course, was a big bump, because a lot of folks are very interested in, “How do you own your paycheck and live this freedom lifestyle, work from home, live on the beach, work from anywhere?” And so I was walking my talk and working with a lot of folks one-on-one who wanted to have that kind of lifestyle and it was—I just worked with some amazing, amazing people.That's fantastic. Well, I think you attract them. You attract people, because you put that energy out there in the world.I do like people, it's true! By and large.Yeah, absolutely. And, and Danny Levin being a good example of that, our mutual friend.Danny's awesome.So how many years, Tina, were you in Costa Rica?Well, we were back and forth to Costa Rica for a while because there's our visa requirements and things like that. So we were down there for three months, came back and lived in Florida for six months, and then we were down in Costa Rica for another year, and then ended up coming back to Florida, and we’ve kind of been here for the last five years now, approximately, going back and forth to Costa Rica on a more casual basis.Unfortunately, we haven't been able to be down there in about the last year or so, but in our community, Vista Mundo, my partners down there have been building homes and the pool and the deck and working with the local community, trying to create more jobs down there, and it's been a really cool project. So I can't wait to get back down there.That sounds really extraordinary. Your kids, were they homeschooled during that time? It would have been elementary school age.Yeah, they have enjoyed—this is what they've told me—that they really enjoyed this period when they went to a private school in Costa Rica, that was bilingual, for a period of time, and then for a year, we did homeschool them. I was really glad that we did because it allowed us to almost kind of take a few habits or beliefs that they had about education out of their system at a young age. So when my kids have now gone back into school, and my daughter's entering high school, and my son is entering his junior year of high school—they're both good students. And they have a perspective on school that I'm very proud of them for having, which is, school is there to serve them. They're not there just to get a grade; school is there to serve them.That's such a great orientation to have. you have to take control. It’s a similar paradigm, “take control over your paycheck,” “take control over education.”Exactly, exactly. How are you going to make the most use of this for yourself? You know, yes, geometry might suck—let's see if we can find some places to actually make this useful in some way, shape, or form. And if it's not going to be useful long term, how can you minimize what a pain in the ass it is now?
Yeah, absolutely! Just a small anecdote—the grading in these math departments—I just don't think it comports with real world experience. The concept is clear that it's understood by the student, but points are being deducted for not having accuracy. And I understand taking a little bit of a hit for that, but the amount that they're deducting, it just doesn't make sense.I’m with you—how to think is so much more important that anything else we can teach.
Y ¿yo sospecho que tú también hablas español?Oh, un poco poca.I'm much better with Spanish when I'm living in the country, being around it all the time. That makes sense, yeah. After a few drinks, I also find that my lingual skills—Oh, wayyyy better! There is a foreign language-to-alcohol ratio we found. We used to hang out with a couple of different families who spoke no English, we spoke no Spanish, and all we had to do was have two drinks—we understood each other perfectly. It’s the weirdest thing!Yeah, alcohol is just phenomenal.I don't know, I think it opened up the quantum field or something. I don't know what's going on there.Synapses firing like we've never seen before. That's really great. Tell us about the Start Something Show, which was very successful as a top 35 podcast for entrepreneurs.Yeah, Inc. Magazine was very, very kind in adding me to that list. I didn't even know about it, until a colleague of mine pointed it out—”Hey, did you see this on inc.com?” Like what? What're you talking about? And that was my first podcast! I just dove in, and it was a very emboldening experience. It was doing something that it felt like I had always done. I hired a company to work with me to do the launch and everything—they're called Cashflow Podcasting. They're still a sister company of my company, we love to collaborate together, we've worked with each other for a really long time. Ben Krueger is the owner there, and he's a fantastic man, wonderful business owner, and so his company took care of everything. I fell in love with the process. I fell in love with podcasting, and I've kind of never looked back on that. It just allowed me to really dive in at this.And at the same time, it gave me a really great excuse to spend more time with audio. I had had this background in voice acting—I had done voice acting on the side. And that's where I had come to the understanding that the audiobook industry was rising. And I started thinking about, “Well, why aren't all my clients and colleagues who are doing bestseller campaigns and self publishing on Amazon—why aren't they doing audiobooks?” So between the podcasting and my inquiry into audiobooks, it led me down a path that I'm very, very grateful I got led down, because that brought me to creating Twin Flames Studios.That's fantastic. And is that where you spend the bulk of your time now with Twin Flames?Yeah, Twin Flames is the business. It's what we decided to double down on and really build. It's the first scalable—really scalable—business I ever created. I'd always prior to that, had been a solopreneur, and I was very dissatisfied with the coaching industry. I still am dissatisfied with the coaching industry.
Just your your fellow coaches and behavior practices or standards or…?It's more the standards and the fact that pretty much anybody can call themselves a coach, and they can really wield tremendous power over other people. And coming from my background as a therapist, I have some concerns about coaching as an industry and it starts to sound like the fitness industry: “You can create a six figure business in 90 days,” you know? Yeah, it can get ugly. But you had accolades and distinction in the coaching field. Forbes had you on their council, the Forbes Coaches Council?Yeah, I was a founding member of the Forbes Coaches Council, and in all transparency—it’s a paid organization. But they sought me out in their first 50 members, their charter members, and it was really great to work with them and be able to be published on that platform. It's definitely a privilege.Yeah. So tell us more about Twin Flames Studios, the services that you're offering. What's your favorite part of that, of the job?So there's kind of three divisions of the company, just to create a little bit of context, but the whole idea for me has been, if I could help more leaders reach more people—if they're out there trying to reach people with positive messages, growth-oriented messages—then I don't have to be the person making all the change in the world. I don't have to be a guru. I don't have to be, you know, some lofty on high, millions of people following me personally, I can help more people reach more people.And books, podcasts, these are some of the lowest hanging fruit that people have worldwide—not just here in North America, but worldwide. That's really what gets me out of bed in the morning, you know? I have this privilege of helping leaders help more people, give people a voice, when they may not have found their own yet, amplify the messages in a positive way, in a good way, get good information out there, all of those things.
So we provide services—done-for-you services—in nonfiction, audiobook production, and distribution, publishing, of course. On the podcasting side of things, we tend to work more with companies, and it's a little more challenging for companies to start a podcast because there's a lot of questions that need to be answered: Who's doing it, why are they doing it, how's it going out there? We're able to help them navigate all of those so that we can humanize these companies, and give them a voice out in the world that people can relate to so that there is better connection.
We have a lot of corporations where it feels cold and impersonal, and we have a lot of stories about the intentions of companies and corporations. If we can get down to a human level of conversations, now we have an opportunity to create a dialogue.Yeah, for sure. I love that.
The third division is actually my favorite division and it's the one that is most in development, because the first two divisions, I have incredible teams, and we're growing and serving a lot of people. But that is also freeing me up to do the deeper work with folks that I really love, which is around vocal leadership.That's really around cultivating your inner voice along with your outer voice, so that you can be more effective as a leader in your communication, in your empathy, in your speaking, and beyond. It actually covers a lot of bases.That's really phenomenal, Tina, and I just love that concept that in order to be outwardly engaging, we have to do some internal housekeeping, and be sure that our internal voice is tracking the way it needs to and kind of mirroring, or in sync with our outside voice. I think that's really phenomenal. It mirrors your concept of walking the walk, so to speak, when you talked about moving to Costa Rica and living that life. It's sort of, you’re showing, and I think your training and your background as a therapist is so well suited for that, to be able to do that.I like to think so! Thank you.That was really phenomenal. Who would you say, Tina, is an ideal client for you?So our clients are subject matter experts and leaders—CEOs and executives. What kind of brings them all together and in common is that they're the type of people that have worked hard, but also with a sense of—I don't wanna use the word integrity—but a sense of truthfulness to themselves. A sense of, they're really doing this for good reasons.Yes.Yeah, forthrightness, right, and really wanting to do good work in the world. And so they're at a certain level of leadership, where now they want to get their voice out, get their message out, to more people, and they want to use a vocal medium, or a voice medium to go ahead and do that—an audio medium.A lot of them are more comfortable speaking than they are writing. A lot of them are really at a point where blogging or social media just isn't cutting it. It's not satisfying, and it's not doing what they want it to do. So they're adding another layer onto that. We work a lot with the financial sectors, we work a lot with legal, as well as business and marketing, and people who do very mission-centered type of coaching work, specialty coaching work. Our coaches tend to be a bit more on the audiobook side of things, and our financial and our executives tend to be a bit more on the podcasting side.
Oh, that makes sense. That's really extraordinary. Sounds like you have a really thriving business that you are really passionate about, and it really allows you to highlight the skills that you've developed over your life and expertise that you've developed. So talking about subject matter experts! Yet again, you're walking the walk, which is really phenomenal.Any other side businesses brewing since you have a mind that never rests?You know that the beautiful thing about having been a business coach for years, even though I don't—I won't say “indulge” in that very often, is that I refer to myself as a “professional instigator” for new ideas, because I can't help myself. It's just the way I'm wired, and I find the most fulfillment now in helping other people fulfill their ideas, and that's incredibly satisfying for me.I'd like to participate in more philanthropic things in addition to Camp Rising Sun, there’s another organization called AllitTakes.org, which is out in California—unbelievable people. They're actually in the process right now of finishing up and releasing publicly to all schools nationwide in the US, an entire socio-emotional learning curriculum, to support not just the students, but also the staff and also the parents through this time that we're dealing with around Coronavirus, and the pandemic, and all the shifts. It is a brilliant curriculum. Folks from Stanford and MIT and the national level of the teachers’ union are all supporting this curriculum, and I'm just so happy to contribute to them any way I can.
That's really phenomenal. Kudos on being involved with that. That's really great.Great people!I'm just mindful of time—we're up to the hour here—and I do have one more question to ask——well I’d ask a question of the audience, and if they got to this far in the interview, listening to you and I talk for an hour—what was it about the conversation that held their interest? Or made them—where do they see themselves in this conversation? Take a moment to actually reflect on that, if you’ve actually gotten this far in the interview.That's really great. And if you'd like to share your response, you can email us from our website, achievepodcast.com, because that would be enticing to hear, and we would certainly respond to you and share that with you, Tina.
I would love that. Thank you.That's really great. This has been a wonderful conversation. My last question for you, Tina, is, do you like Easter?Haha! Yeah.
You're more of a Christmas person?Actually yeah, this is true.Okay! I'm glad we've clarified that now.It's important. It was hanging out there, an unanswered question.It had been a few decades, I thought someone should ask you.Thanks, Aseem. No one has ever asked me that, so…It was just, the universe has brought me here to you for that.Tina, what a great conversation. You know, I really do appreciate how candid you are, your willingness to be vulnerable, and chat about real experiences that you went through and how you overcame them. And I love the mission that you're on. You're in service of others, you're bringing your expertise to help people achieve something wonderful, and I think it's great. I wish you all the success in the world.Thank you. I see him and thank you for doing this series and everything you're up to out in the world. I know you're doing incredible things and helping a lot of people and I'm just honored to be associated with that.That's very kind of you say. Thank you so much, Tina.
Aseem Giri
Aseem has over twenty years of experience as an entrepreneur, private equity investor and investment banker. Aseem now focuses exclusively on Art opportunities, serving as Art Advisor and/or Finance Advisor to Art-related businesses. Aseem has been involved with over twenty companies from a principal investing standpoint. Born in Berlin, Germany and maintains US citizenship.
Tina Dietz talks to Lisa and Eric Pezik about online lead generation strategies for non-salesy folks that actually generate leads.Facebook Live, 2020
Tina Dietz talks to Lisa and Eric Pezik about strategies non-salesy folks can use to increase their visibility, draw in new audiences, and just overall generate more leads:
The important difference between lead generation and sales
How lead generation is often a long-term process
What looking for instant results can cost you in the long run
How “not-so-perfect” ads work better than professional ones
Why perseverance is key to lead generation success
Watch here:
Today, what we're talking about is this big old buzzword we've been hearing it in business constantly. It's gotten really intense this last year: Lead generation – online lead generation.
And particularly with a big surge in interest in LinkedIn. That's been where there’s been a lot of the lead generation conversation. But it ties in with conversations about Facebook ads, and Amazon ads, and Google AdWords and all of these places, so we're going to be talking about lead generation—what you really need to know, particularly if you're not a salesy person.
If you're somebody who has an established business, but the online world doesn't quite work for you, you're more of a relationship kind of person, you're more interested in “belly-to-belly” conversations, but you'd like to be developing more business online in a way that feels good—that feels like you, that doesn't feel like markety marketers marketing to marketers, as I often say.
I have here Lisa and Eric, my beautiful colleagues, hailing from the southern Ontario area—someplace I miss very much, that I used to spend an awful lot of time in. They have an absolutely gorgeous, gorgeous marketing agency that we've been sharing with our clients and colleagues, because I'm just so impressed with the work that you guys do. So thank you for joining me.
Aww! Thank you for having us!
Yeah! You guys have a number of different links—a number of different websites—so we'll put those in the comments as we go along. Please note that I tagged both Lisa and Eric on their respective pages in the description of this video as well. So that's all I want to say about that; let's get into chatting about some good stuff here.
Actually I would love to have the audience get to know you guys during this conversation, rather than ask you what your background is and what you do. They can look you up—you’ve got an about page, all that good stuff.
Let's get to the meat of the matter, which is, let's talk about the difference between lead generation and sales, because I run into this in conversations with people all the time. They don't know the difference between lead generation and sales. So Eric, would you start us off with that?
Yeah, absolutely. It's such a common thing that people talk about, and I really connect with this. I don't think that sales is sales—when it's really not a sale. What I mean by that is, you say, “Eric, I'm going to be in your neck of the woods, and I'm looking for a really great sushi place.” I'm going to refer you to the sushi place that I love, and I'm gonna say, “You gotta check it out! this restaurant, it's amazing. You'll love it, they have killer sashimi, they have amazing rolls, here's my favorite roll.”
Am I being salesy? Not at all. That’s sales, right? The lead gen side of that is the complete opposite. Now it's, “Okay, well, how do I get someone as the restaurant owner into my sushi place?” Completely different. Right now, you need to build trust, you're gonna have to be in front of people when they're looking for sushi, and they're googling for sushi. And that’s totally different. That's the lead gen side.
I feel like what Tina was talking about, how people want to be belly-to-belly, and they feel like there's the either/or: They feel like you're either belly-to-belly, or you're salesy. You're either a relationship marketer, or you do lead generation. They feel like lead generation has no belly-to-belly “relationship personality.”And that's what we do! We're not just going to grab random people off the street and throw them in the sushi restaurant and say, “Hey, I hope you like this.” We do all the legwork to get those people who love sushi, who love Toronto, who love the culture, who love the type of sushi—there—and then as the business owner, is to do what you do best, which is serve the pants off people and build those relationships. Serve the sushi pants off people!
Sushi pants!?
Maybe that's a thing!
It probably is. #SushiPants. Let's do it.
But people don't get to serve the sushi pants off people. They're so busy trying to find those people that want sushi pants, who come few and far between.
That's where this whole, “Lead generation didn't work for me, it's too much money, it's too much effort” idea comes from. No, lead generation works—with people that know what they're doing. What drives me crazy is the, “You’ll learn how to set up an ad and one hour and you'll be up and you'll be making money,” and everyone makes it sound so easy.
Yeah, so it's the salesy part. This is—I'll say it again, markety marketers marketing to marketers. It sounds like the fitness industry, you know—“Start a business in 30 days,” “Write a book in a weekend,” “Start a podcast overnight,” “Generate leads in your sleep”—all of these things can be done, but there is a quality conversation here.
It depends on what you are trying to create, both short-term and long-term. It also depends on what you already have in place. So I think it's important for us to take a look at what is necessary before you start lead generation. What do you already need to have in place?
For example, I work with a lot of authors, and I don't recommend lead generation, because all they have is a book. They don't have a product, they don't have a back-end yet. They're publishing a book for credibility, and there's a lot you can do with that in terms of book marketing, but there's a difference between book marketing and business marketing. So when you're working with people, what are some of the pitfalls that you run into? What should people have ready?
You don't know what you don't know. People come to us and they're like, “We want to run an ad to this, and we're like, “Okay, where's your landing page?” “Oh, I don't have one.” “Where's your social account?” “Oh, I don't have one.” “Where's your website?” “Oh, I don't have one.” “What are your products?” “I only have a book.” “Okay, then what if no one wants your book? Where are we going to take them?” Because lead generation is not a once and done, throw up some ads for 30 days, make you a million dollars. It is an ongoing process, that only gets better and better the longer you stick with it.
Everyone's comfort level is different. So for me, I'm okay to spend $500 one month and $500 the next month and have zero sales, knowing that in the third month, I'm going to make two, three, four thousand dollars in sales, or I'm going to make that thousand dollars. I'm okay to hang with it longer, knowing that I'm building relationships. Other people are like, “If I spend $500, I want $500 back that same day. I spent $5 today, I want a $5 sale that day.”
And most business doesn't work like that. Let's face it, it really doesn't work like that. You have to test, you have to find out what people want, what lands, what works, what doesn't work, and you can only do that by doing it.
Right! That's me—I don't want to waste your dollars testing. I want to take your ad spend dollars and go. So you've got to know clearly who you are, what you do, what you offer, and have somewhat already established a brand, a business, a tagline, a voice, a message, a product, that you’ve somewhat trialled and run through on.
I like to say on Facebook, for example, people have got to see you. You’ve got to go live, you’ve got to be serving, and giving, and showing up, and being visible. You're like a ghost and then all of a sudden, you're like, “Buy my s***!”
Exactly! People are like, “Who are you? Why are you here? What are you doing?” Particularly if it's a personal brand. Do you think we have a little bit more leeway on a product than a personal brand? I see new products pop up in my Facebook feed all the time.
That comes more down to if it's a product, you really want to talk about the pain points and the benefits. Why are you different? It's very similar. It's just when you're a personal brand, it's about you. People buy on you, versus buying the product—”Why should I buy this product over that product? Here's why.”
And the product is the experience! Nobody cares that the drill can drill into the hole in three seconds flat. People care that if I'm going to do a DIY project, I'm not going to kill my child when the playground system comes falling down on them, because this drill works so good. Or my honey is gonna love me, because I get this nice thing done in a day, as opposed to a year because I can't figure my stuff out.
The product is the experience. The service is the experience, but it's more the experience with a person. So people see you, they feel you, they know you, they understand you.
Yeah, so in both cases, it is a storytelling experience. You guys talk about this on your website, I talk about it all the time in my work. What's the story that you're telling? What's the journey you're taking people on? But yet, even if you're telling a personal story, the story really isn't about the storyteller, it's about how it relates to the people that you're talking to, and what's important to them. It's creating that connection. All storytelling, the purpose is to create connection and to draw people in into you.
So I think that the preparation of that, what you're talking about—do you already have something proven? I think a lot of newer entrepreneurs get scared by this, because they have had all these messages that, “Oh, if you build authority by writing a book, or if you suddenly become a coach,” (We'll talk about that another time!)—but really, “What are you good at?”
There's a little bit of chicken or egg thing that happens when you don't have a proven track record yet of doing that kind of thing. And I think that's where building a network and building referrals—a lot of the relationship work—the podcast guesting we help people with. Certainly, the book side of things can help with all of that, but it has to be paired with all kinds of other things. And I know that you guys have a full service agency, so some of these things—the website building, the storytelling, the branding, all of that—if someone's not ready for lead generation, you’ve got to back it up and help them with all of those things first. But what it really comes down to is, can you deliver on what you say?
Yeah! And being realistic. If you don't have all that figured out, but you know this is gonna work, you know you're gonna follow through, then be realistic that the first two or three months that we're driving leads to you, we're doing that “figuring out process” for you, which is worth every penny. It might take us three months, but it might have taken you three years.
Oh, definitely.
So even though maybe you're not making sales, even though your ROI is sales, it's figuring out what's landing with your audience—and you're getting more clarity in the process. So it shouldn't keep you from doing it, because either way, it's a win-win. It's just you’ve got to be realistic with, “What is that win?” Everybody goes to money in their pocket. That's the only thing that they say makes it work or doesn't work. But you’ve got to change your mentality when it comes to that new generation.
And being realistic with what is the lifetime value of the client. We get that a lot. They don't realise that you might work with us for three months and say, “Oh my God, I haven't had a sale,” but then three months later, you might have fifty or a hundred sales that happen because that person followed you, and then when they decided to actually buy whatever you're offering, you were the one that was there from the beginning six months ago, when they had that thought, “I'm gonna play in my backyard, I'm gonna do a landscaping job.” Well, you don't just flick a switch and go, Oh, yeah, I'm gonna invest $30,000 in my backyard. It’s a six month, twelve month process.
Yeah! We had a lot of that with this current state of as we're filming this, we're still in the middle of the pandemic, and everyone's like, “Shut down my ads, I'm done. I can't run ads.” We're like, “Wait, what? Why?” “Well nobody's doing nothing. nobody's buying nothing. Shut ‘er all down.”
So not true.
Yeah. What's gonna happen if you all of a sudden disappear, and then you all of a sudden want to reappear again?
Then you’re messing with people’s heads.
A lot of people are spending time on their social media in front of their computer, researching. Planning. You don't want to run ads? Says who? So again, you gotta think about what's the end game? What's the end goal? That lifetime value. They might not be ready today to purchase your service or buy your product, but six months from now, they may be!
It's a whole thing about sticky branding, right? People do remember things. They're more likely to look things up that they've seen in the past, or they've heard in the past, or that have been endorsed by other people that they do trust.
If you've already got an ad campaign going, and it has been producing results, it's the people that I've seen in the last six months, as we've been dealing with this pandemic, who have really doubled down and pivoted appropriately, depending on their industry, and really made it even more about relationships, even more about serving people, even more about being helpful, that have done really, really well.
I know you guys have seen an expansion in your company, we've seen an expansion in our business. We're in a position, being fully online businesses, we're used to doing business online, that are in a position to help companies do things that aren't in-person. That is something that has been a little nerve wracking for some of the companies that we're working with, because they are highly professional and financial companies, private equity, very sensitive areas.
It may take a little while for them to make the leap, but once you get into a groove, once people start to trust who you are and what you're saying, there's a flow that happens with these lead generations. People can tell when you're being authentic, and when you're not. Even when it might be some type of automation or nurture campaign that may go out automatically. The storytelling that you guys do is so conversational, and so transparent, and I think that's what makes the biggest difference in making what would normally look like marketing or advertising, feel good. That's what we all want. We need to feel good when we see this.
Yes! And that is knowing your client. Like when you hear the word “agency,” we run a social media agency, we run a marketing agency, we run a done-for-you agency—at the beginning, I remember when you were saying that, “I don't want to be called an agency! I don't even want to be associated with that word.”
Because that's like a production factory. Get you in, get you out, charge you astronomical amounts, good luck trying to get ahold of somebody. There's no belly-to-belly personalization. That's the complete opposite of us! We're so individualized, we’re so deep-dive, and I think that's where the best ads come from. When you know your client, you deep dive, you take the time to learn their stories, their brand emotions.
The not-so-perfect-ads tend to do a lot better than the perfectly makeup scripted, in front of my computer… The messy hair, walking down the street ads—people tune into because they're real. And they're relatable. You don't have to be anyone you're not, you don't have to speak like you're not. You just have to be you. And the right people connect to that.
Yeah, it comes across. It's like connecting with people that you talk to for the first time. It's either you're gonna instantly feel that compassion, if they're genuine people, or you're just gonna be like, “No, forget it. I don't relate.” And that's totally fine.
And that's why lead generation isn't a start and stop kind of initiative. You don't ever want to have that, “Oh, I'm gonna do that, I'm not gonna do that for two months, I'm gonna do another month, I'm not gonna do another one.” You’re not getting anywhere when you start and stop.
So I think when you're in that position, that lead generation is right for you, have the budget for it. How many times do we say, “Okay let's go,” and they're like, “I have no budget.”
Well, what's the budget that somebody might consider starting with? What would be, you know, a good range to start with? What should they set aside for, say, six months or a year? Just the ad spend is what I'm talking about.
We would start at like $500, and then we would scale it based on success,
Based on success, right. And so yeah, so from a $5,000 [total] marketing budget, that makes sense to me, because there's a lot of done-for-you: The iterations, the testing, the research, the keywords, the audiences. There's a lot of friggin details in the back end of that. I took a couple of classes on Facebook ads, because who hasn't? And just the back end, the interface, was enough to make me want to go blind. That is not my world.
Yeah, like we tell people—we have a team of Facebook ads experts, and that is their job, to stay current, to stay around. If you are going to run ads on your own, $500 is a great ad spend to start with. You then have to be the one every single day going in there looking, testing, tweaking, staying on top of it, because you will burn through that if you don't know what you're doing. You'll burn through that $500 faster than you clicked the button to put the ad on.
Some of the most successful people I've seen advertise on Facebook, particularly who were on the service side of things—you guys have a really fantastic specialty working with online businesses, but also working with local companies: Everything from local colleges, to gyms, to medical practices and things like that.
I think that's really impressive, because that's a big gap in the market—those types of companies. Clearly you're able to do both, but I remember in a Q&A session with this person, because they very much had an “anyone can do it” conversation. And it was like, how much are you spending on ads on a daily basis?
They were spending $700 a day on ads, and they had a team doing it. It's the same thing with these major launches, when you see all these people’s success, really important, prominent people. Jeff Walker—classic, right? The big launch guy, fantastic work, amazing work. It will take you six months to a year and $60,000 to run a full Jeff Walker launch campaign. Period.
The guy that I was learning from said, if you don't have $5,000 a day to spend on ads, you're not even playing in Facebook Ad Land. And I was like, “Did he say five dollars a day? Did he—he said $5k a day!?” I'm like, this isn't my seat, because we started with $250 a month when we started running ads to my courses and programs.
What I like is why you don't just want to guess and do it yourself, is our experts watch it. They're very quick to say, “The $500 is your budget. We've already spent like 300 bucks, it's not working. We need to try something different, we need to go somewhere else.” Like I said, you can burn through money. And that's why people say Facebook ads don't work. No—it's you didn't know what you're doing, and you burn through your money, and now you got a bad feeling about that.
Yeah, even with just building our pages on Facebook. We have a page we built organically, we've got about 200,000 followers, and it's a massive pain in the butt because Facebook is constantly changing things, so there's a lot to it.
You know, you've mentioned a couple times, the value of done-for-you services, and my company with audiobooks and podcasting—we provide done-for-you as well. One of the reasons I decided to go in that direction was a survey I ran on audiobooks when I first started experimenting with audiobook services, because like most people coming out of the consulting world and the coaching world, my first thought was, “Oh, I'll do a course, and people can do it themselves.”
I ran a survey with a bunch of my colleagues, about 50-60 people, ran them through it. There was a question that I put in there that said, “Which are you more likely to do? A. Take a course and do it yourself, B. Hire someone to do it for you, or C. Take a course, realize how much it is, then hire somebody to do it for you.” Almost everybody answered C, and put a note in about that question of, “Thank you for asking this because it actually brought to my attention that this is what I actually do.”
That's when I decided I’ve got to do done-for-you services instead. Best decision I ever made as a business owner, both because it's been great to develop the company and find out what's needed, but also because it got down to an actual need that people had.
That’s it! A necessity. The people that understand done-for-you realize the cost of an action, the cost of trying to muck through and figure it out on your own—you're not going to do it. It’s a necessity to move that mission bigger. That makes people go, “I gotta stay in my lane. I have no business tinkering around in the back end or Facebook ads thing. I have no business trying to do my own audio book thing and like, I gotta stay in my lane.” The people that make it a done-for-you service—they're good at what they do! They're not just random newbie developers; they are the best of the best of the best. It's like, “We get you where you want to go—you don't have the time. You can waste so much money so much time so much energy.”
I've done it myself, trying to do a lot of stuff myself. Let's face it, we're really smart people—we can figure a lot out. But doesn't mean you should.
And that's hard. When you're Type A, you're driven, you're good, and you're like, “I can do this—tell me I can't, I’ll show you I can,” and that's the curse of being really good. You can figure it out. You're smart, you're resourceful. You know how to ask for help. It's like that badge of, I'm gonna sit here for 27 hours. figure this out, and then for what? And it's like yeah is that battle you should be entering into—
—Or should you be spending that 27 hours having conversations with people that you could be helping, having them sign on to work with you, or bring them into your business or your company, and then having your clientele fund the done-for-you services, your marketing team, your PR your audio branding, whatever it is that you're doing, so that you don't have to.
I can't tell you how many people are like, “I have $10,000. I need your help. But oh, well, I can't work with you though, because I decided to put this into my book. Or I decided to put this into, I'm going to speak on stage—I paid to play and I'm going to speak on a stage, or I'm going on this TV interview.” The one shot wonder. There is no such thing as overnight success.
Media is so important. Having a book is important. All of these things are important. But they have to be in order.
Correct!
They need to be in order. Unfortunately, I see it a lot, too. That being said, this morning, wrote a couple of emails, referring some of my close colleagues to you guys, because I'm like, “You know what, they could really work with you guys, because they're at a point in their company—they need to not be doing it themselves, but it doesn't make sense to hire like a single marketing person.”
A single person can't do everything on their own. Having the backing of a team is really important, and finding a good marketing agency is—that’s one of the reasons why I wanted to bring you on this live today—is that I only have a few companies that I will refer people to for marketing services. That's based on my 20 years in business and having been burned and being really very suspicious—very suspicious Type A over here—on things.
I even have a referral partner of mine—today, they sent me some information about information they wanted me to put out there. And I sent it back to them some feedback: I'm like, your terms and conditions aren't clear, and your disclaimer, it actually isn't legally responsible for you to say some of those things. So I can't promote this, because my people are going to have questions that I can't answer, and you're not giving me an opportunity to send them to anyone to answer questions. You just want them to click “Buy Now.” And I'm never gonna send somebody to a “Buy Now” button that's five to fifty thousand dollars, without the opportunity for somebody to have a conversation. I wouldn't do business like that.
Yes. People don't want to take the time. You have to take the time. You have to treat it like it's your business—like that business decision is a decision that you would make in your business. And if you don't like being rushed, why would you rush somebody else?
Exactly.
Give people all the information. It might not seem like a life or death, make it or break it conversation to you, but it may be for that person staring back at the screen. We never push our people into making decisions. We educate and we take as much time as we need till they feel comfortable one way or another.
I've seen you do it! For sure.
Well, I wanted to see if I could kind of wrap up some last words of wisdom here and circle back around to this whole idea of a checklist or a couple of pieces that people need to actually make online lead generation effective. What are a few things that we really want people to know—that they ought to have, or ought to work on, and obviously they can reach out to you guys too, or reach out to me for more.
A few things. Definitely have multiple offers. Think about how you can take one particular thing and make it three different things, but yet, it's still the same thing. That's critical, because we get that a lot, where you say this thing's 99 bucks, and you think that everyone's gonna buy it because you think it's the greatest thing. At the same time, maybe that 99 bucks, instead of saying it’s $99, you turn around and say, “You know what, I'll give you free shipping.” So there's two offers right there. So think of it that way. Crafted uniquely, so when you put it out there to the public, you’ve got places to go and different things to try.
Because a lot of people will say, “It didn't work.” “What did you try?” “I put it on for 99 bucks, nobody bought it. It's the price, but this thing's worth a million bucks.” So I'd say that's number one.
Number two is, make sure you have proper branding. Make sure you have something that someone's gonna trust. We always find that people think that people aren't paying attention because they didn't click like or because they didn’t comment. Biggest BS! People are always watching. People are always paying attention. You probably have the same friends like we do where all of a sudden, we won't see friends for six months. Next thing you know, they're like, “Hey, yeah, I saw that you had oysters yesterday! Where'd you get those oysters from?” You're like, “What?!”
So just remember a big takeaway from Eric. They're always watching. It's true, though. It's absolutely true, and I think that goes back to your analogy from the beginning of our conversation about the sushi restaurant as well. You not think about having sushi for three, four or five months at a time, but when you have a craving for it, you know exactly where to go because of that recommendation that you got from a friend, or because of the ad that you saw, or the coupon you got in the in the paper or the recommendations you saw on TripAdvisor. It sticks with you, and that goes by just what you said—that sticky branding. It's about that branding that stays with you over time. Anything else?
My last thing, no matter what you think is or isn't working, stay at it. Stay at it, and get out of your own way, because you're not the one that gets to decide that. It's your buyers, it's your audience—they're the ones who will decide for you. So just stay in your pay lane and keep doing what you're doing, whatever that is. It'll end up paying off dividends in the long run. We see people give up really quickly—they'll try for two weeks, three weeks, and then we’re like, “No, no, you gotta give it like, three years before you can really say something did or didn't work.”
I give it six months.
I agree.
I know if I'm gonna say yes to running an ad, any campaign, any process, I know I'm in this for six months. It's too early to bail on it—to say it worked or didn't work. You don't have enough data.
And I was gonna say make sure everything matches. If you run it, and it doesn't look and feel—it looks and feels and sounds one way, and then they hit your landing page or your website, and it looks and feels and sounds a different way—that's going to cause an instant, people are gonna be like, “Whoa!”
Oh, no, that will cause an instant pivot to everything. I'm actually in the midst of a fitness program right now, and I know the fitness industry. I have a hard time joining programs with it because of the marketing that gets done with that. This company is no exception—I won't name them. Their products are good, and it's like, “Oh, I'm going to show you in 30 seconds how to do something,” and it takes you to a 15 minute sales webinar. Every day, an email that's like that, usually selling a supplement, selling a meal plan, it's like, “Oh, we're going to give you everything you need, we're going to give you the recipes, we're going to give you this, we're going to give you that.”
No. They're going to give you one list of recipes, and then they're gonna sell you a personalized meal plan every damn day. So this is why this personal connection and taking the time with people, and managing expectations is so important, particularly in this realm. I know we agree that transparency is so important.There's lots of places that you can go out there, my dear friends out in Facebook Land, where people are going to tell you where you want to hear. Your friends will tell you what you want to hear. Don't ask your friends for feedback on things. Ask people that you respect, that are successful, for feedback.
Go out and ask three marketing agencies to give you feedback and see what the commonality is between the three. You'll find the intersection of where you're falling down on the job. But when you're talking about doing business with a company, make sure they're willing to take the time with you. (I mean, be respectful of their time of course, we don't have all damn day!) But nonetheless, someone that's willing to work with you and is willing to shoot straight with you and say, “You're not ready for this yet. This is actually where you need to be.” It's not because they necessarily want to sell you something more, it's because they want your initiative to be successful.
Yeah, hundred percent. Lastly, I would say have a process in place for follow-up. Because even though everyone thinks lead generation equals automated sales—
—That's a story, tell the story!
Okay, so we have this lovely client who we love dearly, and she worked at a gym. She's a nutritionist, and people were just giving to her, as part of the package, amazing testimonials, a ton of success stories. A perfected process: Check, check, check. Now she's running ads to a webinar to an application to work one-to-one with her so she wants to do it on our own. Because helping all these people, getting paid X amount at the gym—that's how you know you're an entrepreneur when you're like, “Wait a second—”
“I’m pretty sure I can do this better on my own! Shouldn’t I get paid more for this?”
Right! But the legwork was done for those people—the trust was built, the qualified leads were already there, whether they liked it or not. There were people that were saying to her, “I don't even know why I'm in this office with you. I'm here because I have to be. I don't really want to do this.” They end up being her best testimonials.
But now you know, we have over 100 people that have watched that webinar and we're like, “You got a goal, but the sales—‘Oh well?’ You got to go back to those hundred people! You got to go back and say, Hey, the belly-to-belly! The personalization! What was the biggest thing that made you click into that webinar? Was there anything in there that resonated with you, anything that didn't resonate with you? What are you looking for? What are your worries and your fears about hiring someone like me? Like you? What do you need to know for us to be able to help you?”
Instead of the “Watch the webinar, do the application, click it, buy it.” You can't duplicate the same process—well you can, but there's more legwork and belly-to-belly work that has to be done. You have to follow up. So even though everyone leading to you was automated, when it's a service-based high ticket, sometimes there's a conversation that's required. When you've got 100 people that want to work with you, And you're the lag in your own way, because you don't want to have a conversation, come on.
That's a problem. You’re really shooting yourself in the foot.
Yes. You have to do this much. Don't let this be the month that makes it not work.
Yeah, you might be missing the office. Right? Like you think about the analogy behind that. The reason why her biggest success was at the gym was because she got people into her office. And that office they got a relationship, into intimacy. We all get nutrition, we all get health. We all get that we need to work out, eat better, and drink water. But you know, you need that next level—you need someone to tell you how to do it.
You need to trust someone enough to say “Yes, I'll do it with you.”
That's very true. There's a lot of choices out there. There's a tremendous amount of information.
How much money have we spent on health products? MLM. Training. And she makes the claim which is valid, and I believe her, that “I want to be the last nutritionist you ever work with.”
I love that.
“I teach you about how to do it for life. I teach you how to truly live in tune with your body.” I'm like, “And then there's 100 people that need you! Get your butt on the phone!”
Yeah, so maybe my next one of these Facebook Lives I’ll do something on closing! Because that's one of my favourites. Lead gen and sales—remember this—not the same thing. Also your website, your offers, your products—not the same thing as your marketing in your lead generation.
So all of these things are pieces of a puzzle—they're like Legos. You're building a house as colourful and as interesting and as weird as you want it to be, but that doesn't mean you don't need the architecture. So if you're looking for more architecture, for your business, and to help with the marketing, to help with the lead generation, and you really want someone who's going to tell you—”Do this, don't do that”—talk to Lisa and Eric. They'll tell you what you need to know. And I do trust wholeheartedly that you'll be fully taken care of.
I appreciate you guys being here today and joining me for this collaboration conversation here on Facebook Live. And we'll be also sharing this out with our other networks as well. So I'll see you all over “the Internets.”
Thank you so much for having us!
Oh, my pleasure. We'll talk to you soon, guys. Thanks!
Lisa Pezik
Eric Pezik
Lisa, her husband Eric Pezik, and their team specialize in done for you services with branding, content creation, funnels, and websites, with their agency Infinite Design House. They also offer SEO, blogs, social media, and lead generation with their Sales Booster Program. They do all the things you don't know how to do or don't want to do in the online space!
Here are five steps you, as a content generator, can take to find your book inside your blog (and inside your other content, too.)
“We all have a book inside us,” as Dana Micheli, fellow ghostwriter points out. I agree with her, but I also believe that content generators, who are practically manifesting material in their sleep, already have a book outside of them. They just don’t know it…yet.
I consider a content generator a business owner or entrepreneur with an abundant blog, LinkedIn articles for days, keynote addresses and speeches filling up digital file folders, transcripts of every interview they’ve ever done (podcast or otherwise), and copies of any free eBook, presentation, or article they’ve ever written. Whether they’ve generated all this content themselves, or benefited from the support and talent from content writers, copywriters, and/or ghostwriters, the fact is this: They are sitting on a content gold mine, each piece a precious gem, and part of a book just waiting to be produced.
I’m fortunate to work with clients who believe in the power of content and who leverage me to help grow and nurture their mines. Most of them want to produce their first book (or next) but struggle with repurposing their content or searching for the parts and pieces to produce a book—a book that is focused, well-written, showcases their expertise, offers value to their audience, and boosts their business credibility and brand.
Here are five steps a content generator can take to find a book inside their blog (and any of their other content, too).
STEP 1: Identify Topical or Thematic Threads and Trends
List all the places where content exists and visit these locations. Review headings (and subheadings) and scan your content. Note keywords and other recurring ideas that you notice.
Rank your discovered themes/topics and choose the one that speaks to you the most, or aligns with your brand and vision for your business. By going through this process, you’ve found the focus of your book. (You’ll also likely find the most precious gems: the stuff you once wrote that really shined above the rest. Hopefully, those pieces make it into your final work.)
STEP 2: Define Your Reader and Relevance
Now that you’ve identified your topic, pull together copies of each piece of related content. Scan the content and ask yourself: who is my ideal audience? Why is this topic relevant to them? What will they get in reading this information? How is it different and new from what already exists? To take this one step further, envision all this content in its final version (a beautiful book with your name on it) and reflect on what your intended goals / hopes / outcomes are for this book.
STEP 3: Outline Your Table of Contents
Determine where you believe you want your reader to begin and to end. Mark the beginning as A on a piece of paper, and write B on the other side. You’ll fill in the outline of A to B as you read your content again, and this will become your table of contents. Now, this time, you’re not going to just look at content online. Print everything relevant to your topic. Read each piece then set it aside (temporarily). Yes, this may take you some time. You’re mining for the gold here. What are the relevant pieces that really stand out? How do you see these pieces creating an arc of the work? Organize your content based on how to get the reader from point A to B. List the titles of each individual piece in your outline according to how you think they should be ordered.
STEP 4: Investigate Gaps and Goodness
Pinpoint what’s missing and what’s already kicking butt. Read your content from start to finish in the order you outlined. Record what is working (‘goodness’) about what isn’t (‘gaps’). Make a plan for addressing the gaps. This may mean reading it out loud to yourself, taking some time away from the draft, running it through spell check, asking a friend to proofread, etc.
STEP 5: Polish Before Your Publish
Polish your work so it’s crystal clear and shines like a diamond. It’s time to fine-tune things before you publish—no matter what publication route you go. When you’ve finished addressing the gaps, read the full manuscript for clarity, cohesion, and flow. Mark the text where adjustments need to be made. Proofread with an eye for spelling, grammar, punctuation, etc., and review for formatting and styling consistency. Solicit the feedback of others you trust to give you a professional and critical eye, and assess if you achieved your goals.
You have now finished mining a book out of your voluminous mountain of content.
If you need some extra support with these five steps, you can snatch up my free gift, Finding Your Book Inside Your Blog: A Content Master’s Scavenger Hunt & Field Guide to Find the Pieces to Produce Your Book.
Alyssa Berthiaume is a native Vermonter, professional (and creative) writer, practicing feminist, recovering middle child, wannabe superhero, and a mom who’s pretty sure she’s “winging it” most of the time. She’s the leading Lady (Boss) and ghostwriter at The Write Place, Right Time – her virtual boutique of writing services for badass coaches, trainers, and speakers, and other badass entrepreneurs who don't “do words” but know they need them. To know more about how she can “do words” for you, visit her website.
Alyssa Berthiaume– Copywriting, Ghostwriting, Lady Boss and Owner of The Write Place, Right Time
Tina Dietz talks to Andrea Enright about the importance of not just engaging, but enchanting, your audience.(Facebook Live, August 11, 2020)
Tina Dietz talks to Andrea Enright about the importance of not just engaging, but enchanting, your audience. They discuss:
How “engagement” has become a social media buzzword
How it’s vital to make people understand what you provide, not just what you do
The importance of being authentic
Tips for improving your profile and presence on LinkedIn
The value of stories for creating enchantment—but avoiding the “Once upon a time” trope!
Listen below:
Hey everybody!
Since I'm posting this publicly, I'll introduce myself really quickly. And then of course, my beautiful friend and colleague here.
So those of you don't know me, I'm Tina Dietz, I'm the owner and CEO of Twin Flames Studios. I have been building businesses for many decades internationally, but what me and my company do best is unleash the voices of trusted brands and companies, executives, and leaders worldwide. We do that primarily through audiobooks, podcasting, and vocal leadership.
I've decided to go ahead and talk with some of my colleagues live—we have all these conversations that happen in the background, I know all these amazing human beings who are out doing incredible work in the world and I thought, “Well, you know what, why not share some of this awesome with the world?”
This is Andrea Enright from The Boot Factor—and I'll tell you more about her in just a second—but Andrea and I had gotten to talking about the proliferation, the outrageous number of people claiming to be LinkedIn experts that is happening lately. And all the mistakes that people make in their branding and their messaging, and how tired we are of certain conversations in the industries that we work in with consulting and coaching and service industry professionals.
We work a lot with the financial industries, and with high end consultants, with healthcare organizations—pharmaceutical—and training organizations. So you know, we have all these inside conversations; now we're bringing it back out to you and today what we're talking about primarily is the conversation around engagement: “Well you have to create an engagement on social media!”
Are you tired of that? I'm tired of this.
Buzzword, buzzword, buzzword!
It's such a buzzword right?
Let me tell you more about Andrea before we get into this. So Andrea, has been an entrepreneur since 2002. And much like myself, she has a checkered past…
Well, they's fun questions to come. That’s what we call a hook!
Love it!
But she's been working, beautifully, with coaches, with consultants, a lot of folks coming out of the corporate world becoming consultants, and helping them to clarify their message—”Please god, clarify your message”—and get your message out there, in these badass elevator pitches, making sure that your LinkedIn profile is, I'm gonna use a really horrible term, “on fleek.”
But making sure that it is beautiful and pristine and represents exactly who you are. We'll talk a little bit more about how that gets done. Because that is an art and a science. And she's just a really cool person to hang out with. I love her because she's no BS. That's what we're mostly talking about here.
So, thank you for joining me here today. We were having some technical issues with Facebook Live, so thanks for hanging with me through that.
Thanks, Tina!
Yeah. Sorry, do you want me to—should I talk about—
No! Talk. Absolutely! Go ahead. I'd love to have you go and dive in. I'm curious, what did I miss?
I mean… I really work with coaches and executives, and really helping people get brave with their brand, basically. When you get brave, then you get to something called, what I'm starting to call, “Leads In,” which is getting Lead Gen without freaking out, you know?
Yes!
Without the panic! So, if you can get to your authentic self, and you can get brave, and you can show up and get vulnerable and show just a little bit of lack of perfection because nobody wants to see that—we're totally bored with it. We're not interested in a long list of achievements.
And I think… Here, how about this? This is really what it sums up—most LinkedIn profiles start out with, like, “I'm not sure how to tell you this, but I'm kind of a big deal.” Right?
Yeah, actually, mine does. I know mine’s up for an evaluation. That's one of the reasons you and I have been talking And I haven't updated it yet. Because I'm intending to have your badassery all over it! So, that was the way it got done.
And it's the same way with webinars and things like that, you know? Speaking from my own experience: I've had to talk to a number of clients in the vocal leadership side of things to please, please, please tell a human story. Don't spend twenty minutes talking about your long list of how perfect your life is before you actually teach anything or share anything or give people any value about why they're there.
Right! To give people credit—to not totally throw everyone under the bus—LinkedIn was set up originally as like this resume place, right? Like this job seeking place. So people are like, “Oh my gosh, I better put everything that's amazing about me in a long boring list, like a play-by-play timeline of your life.” And guess what? Nobody cares!
Yep.
Just please summarize for me, because I'm not getting past the third line.
Yeah, and that's it. Our attention spans are like that of a gnat, pretty much, online these days. And, well, here's what here's one of my other favorites: I'm sorry, guys. We're not trying to totally throw you on the bus here. If you have any of these things, it's okay. We're all human. It's a good time. But you know, how about how about this? This pose!
It's true! I think people get really self conscious about “How am I supposed to look?” It can be okay. If you're looking authentic, if your teeth are showing, if you're smiling, if your face is taking 60% of the frame.
Yes—please.
Then you're good. I don't care what you're doing. But yeah, there is a pose—a perfection about it. And people are just not interested in that. And now LinkedIn is going from like resume to resource, like, “How can you be of value?”
Yes! From resume to resource! Let's talk about that. We've been doing some different things on LinkedIn this year and really doubling down on using LinkedIn.
We've been using LinkedIn a lot in the background and now it's kind of having a resurgence. I think for a long time, LinkedIn was a bit of the redheaded stepchild of the social media world, and now it's having a resurgence because so many more companies—we're business to business companies, and us marketing high-end services on Facebook does not work. Same with Twitter. Forget it.
Yes!
It's noise. It's just noise. So we've been having a lot of a tremendous engagement—hopefully enchantment, we shall see—with folks. And getting tremendous reach on our post, sometimes up to 65, 70,000 people seeing our posts! But it takes a lot of time to craft these messages, and get things out there. Fortunately, I have a fabulous team and they're really helping to repurpose content, get things out there every day on a regular basis.
But you know, where do you think people should start? Do you start with the content? Do you start with your profile? Chicken/egg.
I want to talk about the posting because I think there's a big shift that needs to happen with the posting. But the profile is really where you start. That's where you should start with anything. If you are a high-end coach, executive turn consultant, speaker, author—people are googling you, they're finding you, please start with your profile, and turn that into a resource instead of a resume.
So, how can you give a soft sell and create Thought Leadership, and give them something that they can use in their meeting today at 3 o'clock—and this is amazing! This makes them think, “Oh, wow! She knows what she's talking about,” and “Oh, wow! I'm going to call her anyway.” They're not going to go implement your shit with this “three tips” that you give them. If they're serious, they're gonna call you. So this is really just—it's giving. It's giving stuff away and being okay with that. It's serving instead of selling.
Serving instead of selling. That really is the key, and I think that it's also important if that feels like a foreign concept for people. Because every so often, most of the people that we work with are heavily service-oriented, heavily relationship-oriented. They're used to doing a lot of business what we would call “belly-to-belly.” But I think a lot of folks have a difficulty translating that to online, particularly our podcasting clients.
We work with a lot of folks who are very high touch, very white glove, wealth managers and consultants, who really spend a lot of time cultivating relationships with their clients. So when you go into a social media situation, it feels sometimes to them—not only like the Wild West, but like a foreign entity, like a different language they have to speak.
We talk about being vulnerable. We talk about being authentic. But for somebody who's having these long conversations with people, how does that translate?
This has been a perfect segway because of Zoom, because of having to switch to Zoom. So, people are like “I meet my clients face to face, I can't give them this custom thing. How do I do this?” And really, I think it used to be building a LinkedIn profile to get people to know, like, and trust you—
Yes, classic.
—and that was, like Dale Carnegie. It's like, Okay, “How can I get get those people in,” right? But now it has to be these three things, I believe, these three pillars. Mine are: Translate, Educate, and Enchant.
So, we Translate that message; and the biggest way we do that is, because we're not face to face with them and we can't see, we can't go off their cues—we are not in real time—we have to Translate that message, and we have to think, “How can I think of it in terms of how they're thinking about it.” Not “how I'm thinking about selling it,” because nobody wants to be sold to. “How can I think about it in terms of them receiving it?”
What is their pain? What's keeping them up at night? What is the wound that they have that they can that they cannot get past? What is hurting? And what will then make them think of that message in a translated way. So, Translate is really that first one.
Yeah, Translate very, very important there.
And here's the other thing. You mentioned something we talk about a lot in marketing, on the marketing side of things, which is pain points. I, personally, am pretty uncomfortable with the terminology of that, and a lot of my clients are as well. So, I want to translate that piece as well. Because classically, we do talk about pain points and identifying their pain or their wounds, and things like that. I want to counteroffer something here and say, you know, it might not be something that keeps people up at night, but what's the itch they can't seem to scratch? Or what do they have questions about? What are they curious about?
It really is all about putting yourself in the other person's shoes. My clients are doing well. They're doing well for themselves. They're really out there helping other people. But if I were to talk with them and say, “You have to have a podcast or everything's going to hell,” that's never going to happen.
Okay, that is a great point, and I think pain points can matter. Two things come to mind. One is that I recently redefined for me the definition of… redefined “brave,” because “brave” used to be like, being scared and doing it anyway. Guess what? That's really not good advice for a teenager who's just about to enter—
Yeah, it's a little bit psychopathic on occasion.
Right! Like “Oh, you're afraid, but keep going!” So instead, I think it's this inner knowing or this inner voice, and I think a lot of my clients’ pain—it hurts not that bad, but they know that something's off. They know they haven't tended to something, they know there's a voice that's—that they're hearing these whispers. So, I think when you have that inner knowing, that also moves you into that brave position, and into that position where you're like, “Look, I've got a change, I've got to change something. I have to go that extra step.”
That makes total sense. I had a really important turning point in my life a couple of years ago, where I realized that I had this background mantra of “I'm fine; it'll be fine. I'm fine; it'll be fine.” That's a really good thing if you're just looking to evaluate something and truly let it go, but I realized that I had spent a lot of my life talking myself into things being fine when they weren't fine.
Right. Right.
And so, I think it's important, if you are listening to this right now, if you're watching this right now, and you hear yourself trying to talk yourself into something that “It'll be fine. It'll work out.” That is a red flag.
It's a great point, and I think that leads me to this “fear abundance.” When I'm talking to people, when I'm helping them establish their brand, and they're wanting to sell—I'm like “I'm not going to outlaw it, but let's try not to wrangle our clients, or potential clients, into a position of fear.” Like, “Oh, my God, if we don't do this, things are going to be over.”
Yes.
You don't want to instill that kind of fear. I really want to get them out of the trance of scarcity and toward a mindset of abundance, right? There is more; there can be more. You can find more. And so, I think that's important as well.
Yeah, I couldn't agree more.
So what are some of the other things that you tend to see—and we'll stick with LinkedIn for right now because it's a good focal point for us to look at—especially if we're considering that how you do one thing is how you do everything. It is a place where we're focusing on showcasing ourselves as well as our businesses: Who are you, as an individual, as a leader, as a CEO, as a consultant.
But truly, we're not looking at business pages, or company pages, the same way we tend to look at individual profiles. So what are you seeing that people are missing the mark on this?
A couple things. One is they're thinking of themselves very firmly attached to the job that they currently have. When you do that, and then that job ends, and then your life will shift. So what we have to do on LinkedIn—and with a personal brand—is really talk about yourself, and brand yourself, in a way that is connected but independent of your job, right? So then when you're moving on, when you're moving up, when you're moving over, those skills are much more easily translated.
I see people describing what they do in their job instead of what they do around their job, and for the company. So it's task oriented instead of outcome oriented. I think I’m definitely seeing that as a mistake.
That's a really important focal point, and I want to build onto what you're saying. On the podcasting side of things, we often work with folks who are emerging—in their thought leadership, in their vocal leadership, in their messaging—and we see the same thing: I have a client right now, actually, who is still so firmly ensconced in the corporate world, does a great job there, has been there for 15 years, but he has a whole other company that he's been developing on the side.
So, the dance he has to dance is in speaking broadly about who he is, what he stands for, what his values are, and—rather than a lot of how to, or any kind of pitching or things like that—and that's a that's a real mindset shift.
It really is. I've seen people do that though—you really can go from, “Well, what am I really bringing to the table on the board position I have, in my company, in my side business? Why am I valued?” Then going from there, we see that people are putting their positions. They're just treating it as a resume. Instead of a headline at the top, I see a position. It really, in my opinion, should be a headline. It should be who you help, what you actually give. Not advice; you give peace of mind. Not a massage; you give out relaxation.
Translate what you do into what people are really getting, and try to lead with that. Positions mean less than they ever have, because they hand out positions because they can't pay you more sometimes. Isn't that true? I mean, your executive title does matter, but that doesn't really tell me how you're any different from the other VP. So you can have your position, but then I want to know more. I want to really know the hard skill and the soft skill of what you're bringing to the table.
And I want to give a shout out. A lot of what I've learned is from my LinkedIn coach Ellen McLemore. She's amazing. She really has helped shift my mindset on LinkedIn, and that's been that's been huge. It is really a mindset shift.
You know, one of the things that just occurred to me is the concept of elevator pitches. Which is something you work a lot with as well?
Yeah!
How does that interact with something like LinkedIn, or does it at all?
I think it really does. You have to remember that it's all about context, so when I'm sitting next to someone on a plane (in my non-COVID life), I need to have an elevator pitch that is a hook, and it's just enough for someone to turn their head and say, “Tell me more.” Or if I’m on a networking event, or if I'm a Zoom call.
But on a LinkedIn page, it's much different. We've got the scroll, we've got someone clicking, we've got someone distracted by their other tabs, and so we have to go in these little bits—and they're going to scan them. I do think the elevator pitch absolutely should be woven into the LinkedIn profile, but I would try to squeeze in some of those words I usually use into your headline. That's where I put them first, because that once you get into your “About” section it's a much different formula.
Yeah, I think that makes a lot of sense. So then coming back to our original topic of this idea of going from Engagement to Enchantment, what do you think are the differences between the two? We've seen a lot of engagement on things, but whether somebody leaves “enchanted” or not—
Yeah!
—Customers or clients certainly do, but what about interactions out in the world on a daily basis?
There's a few things we can do, to do this. Engagement is like, “Hey, I'm paying attention,” which is what we want everyone to do. To me it's like a bare minimum of having a conversation. “Is someone paying attention to me? Okay, I’ll keep talking,” which to be honest, I’m not super comfortable doing. If they're just gonna stand there, and keep talking just because, okay, I got their attention—I want more, and so it's just not enough.
To really create what I call “Enchantment,” we are going to take them by the hand and lead them on a journey. We are going to look them directly in the eye and create an intimate conversation. We are going to make them feel as though we are talking directly to them. We do that by getting human: by using human phrases, by really resonating with not just their head, but also their heart—
Yeah!
—and getting vulnerable. Most people are. Why this is hard, is, it’s scary to be vulnerable—people are a little afraid to put themselves out there, and they're also very afraid to be specific—to really talk to that one target audience person that you want to reach.
Right! That idea of “Well, if I niche down, I might miss someone or something.” That's another indication that your mindset may be a little less than abundant, perhaps, and that's okay. We all do this. Like we hit these walls, we hit these ceilings of everything that we do.I think this is also a really good place to remind people that you don't constantly have to be telling a deeply intimate personal story—you can just tell a story. This is the storytelling portion of things. It's not “Once upon a time…” necessarily, but this whole idea of creating intimacy, creating connection, and creating authentic, heart centered, alignment with another human being. That is, we connect with these little stories. We're all wired for stories.
I would say even that storytelling’s become such a buzzword. The problem is that not everybody's good at telling a story, and that's okay. Not everyone's a storyteller, and so one trick is to remember what you said—it doesn't have to be vulnerable.For example, in my profile, I used to say something like, “There's nothing I love more than mining you for your magic and building you a great brand.” And then I say, “Except maybe chips and salsa, but otherwise you’re number one!” It just gets a giggle, right? It's sharing something about me that's not vulnerable or secret or anything, I just like chips and salsa!
But it makes me like a human instead of a company, and people just they just respond to that!
Right, exactly. Yeah. as well. Another point in your bio, you say, you know, you speak to audiences—speak and sometimes swear, in front of audiences—I do the same thing. The little bit of human internal conversation with these little moments that create connection and create this sense of “Oh, I know you.”
Right! Like, “Oh, I know you! You're like my neighbor” or “I know you! You're like my daughter.” Like there's a resonance there. I think you really hit it too with this. There is that storytelling, but it doesn't have to be much—not “I've got to tell this long story.”
No, no. I was just working with this absolutely brilliant chiropractor. He's invented this incredible machine to help people with low back pain. He's an older gentleman, credentials out the yin-yang, and he's about to be on his first podcast.
But the question that always gets asked in the beginning of a podcast—notice I didn't ask it—is, “Tell me a little bit about yourself. Tell me what brought you to this place.” Or “Tell me about your journey?” I hate that question.
It's a lazy question on the part of the host. Sorry guys, it is, and it is boring to the audience because everyone answers it the same way. They always answer it, “Once upon a time… Well, I lived in a small town, and I grew up, and I got this degree, and I started in this job, and…” Once upon a time stories—we are programmed to go to sleep when we hear “Once upon a time!”
That's a good point!
So all we did was have him say the main thing that he spent his whole life doing: “What's the main thing that you spend your time doing? What's the main thing—the outcome they reach?” He said, “I spent my entire career reducing people's pain and suffering without drugs or surgery, and it was actually back when I was in high school as a 90-pound weakling on a football team.”
People are like, “What?” It's a 180 to tell this beautiful little story. Now he's just a dude, you're hanging out with coffee, who's telling you a story. By the end of that very short story I might add—of how he kind of discovered the possibility of chiropractic through high school injury—everyone's like, “I love you!”
It is true! The thing is you have to be aware enough. A great exercise to get you to this is just asking yourself five or ten questions that I include in my Boot Factor brain questionnaires, like, “What do you think about work? What do you believe about humans?” Just those two, right like, something's come up, right?
You can journal on that for a month.
Right! They're like writing prompts. You just have to answer those, rather than “Where was I born?”
“What do you do really well, what's most important to you?” And I like to ask little silly things like, “What's on your nightstand? What's your favorite food? What could you not live without—not your phone!” It gets into people's habits, so that's really about digging and trying to show up in just this little way on your profile.
Let's get some people hooked up here with connecting with us further. So the best place, Andrea, for everyone to reach you is at TheBootFactor.com; is that where we want people to go and check things out?
That's right! You can go there, sign up with my scheduler—it's right on the front page. If you go there and mention the Facebook Live, you'll get a 20-minute, free LinkedIn lowdown session with me. And I'm telling you, we're gonna have fun!
Oh, I've done it with you. It's very enlightening.
Yeah! I don't do anything without like having a little bit a little bit of moxie, a little bit of craziness. And you really will get some quick answers that you can check off.
Kickass! So go to The Boot Factor, literally: Go to TheBootFactor.com, schedule a 20-minute LinkedIn conversation—it really is enlightening. I've done this with Andrea and she really will kick your ass in the most beautiful and loving way. And you need that—I know you know you need that.And if you want to connect further with me and with Twin Flames Studios go to TwinFlamesStudios.com and check out what we do there. Check out our audio library of podcasts and audiobooks. Also feel free to reach out on our contact page anytime. You can find us all over the social media networks—”the internets,” as it were—under our name, because we have done the work and we show up on Google.So there it is. So hey, Andrea, thanks for joining me from… Denver today?
Yeah, Denver.
Thanks for joining me from the mountains. I am in the flat, flat land of Florida, as we have this cross continental conversation in the time of COVID. Thanks everyone for joining us!
Got questions? Leave a comment and we'll talk to y'all soon.
Yeah!
Bye!
Interested in learning more about audiobooks and howyou can be using audio inyour writing career ?
Podcasting has exploded in the B2B realm. During this episode of the B2B Marketing Exchange Podcast, we talk about all things podcasts.(Podcast on B2B Marketing Exchange, June 3, 2020)
Podcasting has exploded in the B2B realm. We’ve seen brands across industries and of all sizes use podcasting to share their unique thought leadership and interview experts in their field. But how is this area of the media landscape evolving as more brands create podcasts, and as more buyers rely on them? During this episode, we sit down with Tina Dietz, Founder of Twin Flames Studios, to get her take on how podcasting is evolving. Together, Tina and hosts Alicia Esposito and Klaudia Tirico go through:
New podcasting formats and approaches;
Creating strategies for the middle and bottom of the funnel;
With 59% of marketers acknowledging the value of podcasts, what's next for podcasting in B2B? We cover it all in this B2BMX Podcast episode. Tune in!
We’ve seen brands across industries, of all sizes, use podcasting to share their unique thought leadership and have meaningful conversations withexperts in their field. Shows like the #FlipMyFunnel Podcast and The Marketer’s Journey are a goldmine for marketers of every breed looking to up their game.And with 59% of marketersacknowledging the value of podcasts in the early stages of the buying process, you’d be remiss not to consider developing a (relevant and informative) podcast for your own brand.
Things got a little meta on this week’s episode of the B2BMX Podcast when hosts Alicia Esposito and Klaudia Tirico sat down with Twin Flames Studios‘ Tina Dietzto get her take on how podcasting is evolving. As Tina explains in the episode, podcasting is about much more than having a good idea or topic to talk about—it’s about building relationships with your listeners, too.
Check out the episode now to hear:
New podcasting formats and approaches
Why finding the right host matters just as much as the content
How would you know if it’s the right time for you to start publishing a book? Tune in to this Pod to Publish Book and Audiobook Masterclass and find the answers.(Masterclass on Free Your Brand Podcast, July, 2020)
For many reasons, podcasters are uniquely suited to publish books and audiobooks about topics that are of interest to their existing audiences. Not the least among these is that they already have an audience in place—it’s just a matter of channeling them to another medium. Not every podcaster is cut out for this, however. How would you know if it’s the right time for you to start publishing a book? In this masterclass, Tracy Hazzard is joined by Juliet Clark, the Founder of Super Brand Publishing, who gives tips on writing a book as a podcaster; and Tina Dietz, the CEO of Twin Flames Studios, who follows up with some of the basics of audiobook production and publishing. Each an expert in their own spheres, these powerful women are partnering up on a venture that seeks to put creative power back in the hands of creators. Listen in and let them help you amplify your message even further.
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Watch the episode here:
Listen to the podcast here:
Pod to Publish Book and Audiobook Masterclass for Authors and Podcasters with Juliet Clark And Tina Dietz
I’ve got Tina and Juliet here. Our subject on this episode is Pod to Publish. I want to cover a couple of things first for you. First, why Pod to Publish? Podcasters have a distinct advantage that published authors don’t—speakers and authors have the same problem I’ve come to find over time. We sustain our audience over here. We do week after week. We’re in the ear of our audience and that has a powerful effect. We want to use that to our advantage. That’s the angle of how we’re going to talk about going from Pod to Publish and what you can take from your show to create a wonderful, bestselling book and an audiobook, because there’s a match in our audience there.
When you command your brand and your audience, you get that audience focus and attention week after week. You also see the topics that are of interest, the ones that increase engagement, the ones that are controversial, people are highly interested in and want to learn more about. You can see that because you're supposed to see that and how your episodes are ranking, but you can also see that in the engagement that they’re getting on social after you air them. If we pair that with our website—we’re driving traffic back to our website—we have a distinct advantage over authors and speakers who don’t own their audience.
When you go out there and speak, you’re speaking in front of somebody else’s audience. They own the audience and very few of them share their audience with you. Very few events give you the email list of everybody who’s there. You have to pull, grab and try and get everyone in that audience to connect with you, but that’s not the case on your own show. Your own show, that audience belongs to you or they wouldn’t be subscribed. You still have to get them off of there and that’s why I talk about the website strategy because if we add in our website strategy, we’ve got a place to capture emails to get people.
We've got to get them off of Amazon if we’re already on there as an author. We have a lot more command over that audience connection so we know what to write about. We know what interests people, and we also know how to engage them and get them further through the process. For most of you putting out a book has a business purpose, and that’s what Juliet Clark is going to talk about. Making sure that we write the right book. I’m going to be honest with you: The very first one is completely the wrong book. I followed one of those models, hired one of those companies doing “speak to book.”
It felt all wrong the whole time I was doing it. It felt like totally introspective. It felt like all it was about me. I was like, “Is this what people want to read about? Are they going to be interested in this?” The questions were going through my mind the whole time that we were doing it, the whole time that we were recording this book. Plus, I didn’t love the whole record-to-book process because it felt contrived. It didn’t feel like it flowed, it didn’t feel organic for me. It didn’t feel like it was, “let’s explore these different topics and then assemble it together.” That was my process.
It didn’t work for me—I never published that. That has been sitting on my credenza for years. Of course, I didn’t need it, because I had a show and I was given an Inc. column. I was asked to write an Inc. column almost within 6 or 7 months of having my show. I thought, “I should be an author because I have a column. I should go out there. I’m a writer so there should be a connection between my audience who wants to read something—I should have a book.” Hence book number two, which got as far as getting a cover. It’s pretty edited and it has all of the relevant articles. I was starting to hit onto something that was working for me. It has all of the articles that were highly ranked and trafficked within my Inc. articles. There were lots of great connections and things going on here. The problem is that the longer it took me to do this, because of the way the writing happens? There’d be new articles and I felt like the book was constantly out of date.
Instead, I just started a second show on this and that’s how Product Launch Hazzards come about. That was my fast way of doing that, and also because it didn’t have a good business strategy. That was the number one reason I didn’t launch that book. I could have still launched that book, which would have been a great lead generator for audiences to my show, but I didn’t want to run a business. I wasn’t operating a business model that did anything but want to attract audiences. I didn’t want to sell them anything. I didn’t want to do any services. For us, it was an older business model. We were sharing our information to give it away and make sure people had it. That book didn’t make a lot of sense for me to put money into something that didn’t have a business purpose for me at the end of the day when the articles and all the other things were already out there. If it was my primary goal, this would have been the ideal book to write. It just wasn’t for me in terms of business purposes.
I’m onto my third book. This one is on its way to being published. I already paid Juliet for it—we’re on our way to doing that, and it is going to be our book for podcasters—for new and aspiring podcasters, not for existing ones. That’s going to be a whole other book that will come out and that will be the second book that we’re working on. We’re working on that from my show, The Binge Factor. These are the kinds of things—I’ve done it wrong, but lucky for me, I didn’t spend all the money. I stopped when I realized how hard it was going to be to market or that the business plan wasn’t there because I have a bigger view of the marketing programs. Also, the business plans, the things that we want to do, the flow and the lead generation that goes through my business and what’s happening here. I stopped myself before I spent the money to find out that the book did nothing for me and it wasn’t going to do anything for me.
I had great advisors and two of them are here. That’s where we’re going to lead into having Juliet Clark, who is an expert in profitable book launching. She’s a bestselling author herself. She knows what it takes. She advises authors, speakers, and experts who have a business, who want to promote, profit, and publish—which happens to be your podcast name—their book. They want to profit before they publish. They want to make sure they have a platform. They want to make sure they have an audience. She’s the Founder of Super Brand Publishing. She’s going to cover why you should or shouldn’t be a published author.
Following Juliet is going to be Tina Dietz, who is an audiobooks expert. She has a full-service audiobook recording studio called Twin Flames Studios. She’s going to talk about the audiobook opportunity and the match to us as podcasters. I love this. The thing about Juliet and Tina, and the reason they are both here on our Masterclass, is because like us here, we all believe in retaining your rights and doing the things that have a business return on investment. Returning new leads, returning your business, ultimately returning your profits. That’s why I’ve asked them to do a masterclass with you. First up is going to be Juliet. Let’s go on and have you give us your first segment on authors.
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Juliet:
I’m going to talk a little bit about authority books, but I’m going to talk about first, why you need to have authority before you write this book. We’re going to be pulling the curtain back on, are books still relevant? For the most part, a lot of us think they aren’t. What are the big book mistakes we’ve seen and why podcasters are great people to put books together, especially audiobooks. It’s about repurposing content with meaning, and having a plan to monetize all of this.
Books do matter. They are still relevant, but only when they’re done right. The one thing that Tina and I talked and laughed about all the time are all the bad books out there and that’s because people have written them for the wrong reasons. They didn’t have a plan, and they didn’t move forward in a way that was profitable for anybody. The first question you need to ask is, “to book or not to book?” This is where I proved to you that I’m the worst salesman on the planet because not everyone should write a book. We don’t take every book that’s brought to us.
There has to be a plan and a reason behind it, and I’m going to talk about some of those things we see that are reasons to not write a book because I want you to identify yourself in this. One of the things that happened for me on my journey to book writing— for those of you who don’t know, I wrote my first book in 2010, it was a mystery novel. I killed my ex-husband in it. I was going through a divorce. It was not only a fun and cathartic experience, but it was also the wakeup call—I had been in traditional publishing—to how bad the self-publishing model was, and how they were ripping people off. Those types of companies will take your book no questions asked, but that’s not always a good thing. Here are some of the things we’ve seen throughout the years of self-publishing.
We’ve seen a lot of life stories and I hate to be the bearer of bad news, but for most of you, your life is not exciting enough to write a life story. You want to leave a legacy book for your family—that’s fantastic—but most of you, it’s just not worthy. Poorly written books—there are a lot of people out there that we have encountered that have not written great books. Not just grammar and all of those types of things, but the way the book is structured, it doesn’t make sense, it ends up being what I call a “barfa book.”
Some of the big mistakes we’ve seen throughout the years are experts who were writing books to make themselves experts. These are people who went to a business “ra-ra,” they indicated that they were online, marketers, their products and services weren’t selling and the guru in the room saw a moneymaking opportunity and said, “You need a book. You need to be the person that wrote a book on this topic.” That book, if you don’t have an author platform built—that meaning an audience—it’s going to be another failed product. We’ve seen a lot of that going on out there, and just writing it doesn’t make you an expert.
Another one we’ve seen a lot of is what I call the Life Story, but it’s people who wanted to talk about their journey, and instead of talking about their journey, they put out a “barfa book.” It wasn’t interesting. It had things in there that were too much information. Especially if you have a business, you don’t want people to know every little thing about you. These didn’t sell either. They were poorly written, and it wasn’t enough substance about the expert, and it was too much about the individual who was writing the book. I always call these “big ego books” too.
The other mistake we saw was: no structure, focus, or professional input. You started writing a book on your own one day and the structure was not where it should be. You didn’t have endorsements. You didn’t have an intro written by somebody who could help you sell the book. We see a lot of that. Probably the biggest mistake I see is someone who comes in with a book and when I ask who edited it, they’ll say, “My Aunt Peggy is an English teacher.” That’s not a professional editor. If you want to bust out in a professional way, your book has to look like a book that a traditional publisher would have taken on. Another big mistake is experts that are in search of an audience. Anytime you have a product, service, or book where you wrote it without feedback from your audience, you’re going to fail with that product. That’s what’s happened with a lot of these experts that are in search of an audience. You need to have that audience first.
I know all of you are podcasters—you’ve already done that. That’s what makes you an excellent prospect for this, because you have a built-in audience. Another big mistake is people who write books too soon. If your business is brand new or you haven’t monetized yet, it's too soon to write a book. That’s the perfect kind of book that we like to send on its way.
Back in 2015, I had a woman who came to us, who wrote a book. She worked with our writing coach on a “six figures to six months” book. When she got to chapter eight, which was Joint Ventures, she just got stuck. The writing coach came to me and said, “I don’t understand why she stopped.” I picked up the phone and called her and said, “What’s going on with this chapter? I met you at a joint venture event.” She admitted that she had never actually done joint ventures. She was writing this book without tried and true products and services that she had tried herself and been successful with. If you’re not successful with what you’re monetizing yet, it’s too soon to write a book.
The result of all this is that most independent authors will sell less than 100 copies of their book. You’re not going to get the ROI you’re looking for at all. The other result of this has been a lot of publishing on Amazon and if you only knew what the backside of Amazon provided you, you wouldn’t spend the $200 to do it. Amazon does not have true publishing services that are legitimate in the worldwide distribution or worldwide royalty capture. There’s a lot going on back there that because you don’t know what you’re doing as a first time or second-time author, you don’t understand what you’re getting into. The result is also what I like to call The Invisible Author. You write the book, you get it out there and guess what? People still don’t know who you are because you didn’t build that audience in advance. Why is this such a great platform for podcasters? First of all, you’re experts. You have episodes out there. You’re talking about what you do. Most of you have this monetized in some way. Your show is not your only monetization point. You have multiple streams of income through your company you are in a perfect position to drive traffic from your podcast into the book, and into other products and services.
Also, because you’re bingeable. It’s easy to take a thematic group of episodes and make them into a book that’ll be bingeable. Sometimes people don’t have the time to listen to every single podcast on a particular topic, but you can group a topic together and make it into a how-to guide. You can make it into an informational piece about, to give you an example, Seven Ways To Capture Expert And Expert Audience. You can put this all together in a thematic book that is helpful. Because you have the audience you need, you’ve already built what I would call an author platform through your expert podcasting. This also is because you have content. If you’re like me, I’m about to hit my 100th episode. I have more content than I ever envisioned I would have in my life. I can write a ton of books and be happy about it. You also have the credibility at this point. People already are listening. They understand that you are the go-to person in the area that they’re looking for help in. Also, you can create, easily, a thematic help book.
Another thing that a lot of people don’t think about is the learning styles. There are three different kinds of learning styles out there. The visual, auditory, and kinesthetic. With your podcast, you have the auditory covered and for most of you, if you’re using the Hazzards, you have your YouTube channel, you have the video. There are people who learn and enjoy content kinesthetically. The book provides that for people. They like to hold the book in their hands. I hear all the time that many people don’t look at it. They don’t use Kindle because they liked the feel of the pages and the book and Tracy’s one of those. She tells me that all the time because I tell her to do more Kindle and audio. You can reach a little bit different audience with that actual physical book.
This also adds to your brand. You’re bringing brand awareness. You’re expanding the awareness of your brand, not only from the show, but a lot of times we will use the free book funnels in conjunction with our book products. That brings you into a place where you can communicate with your actual audience that wants that book. You can send out the free book, you can upgrade them or have them pay for an additional product or service to get to know you a little bit better. If you have big programs like I do, sometimes people don’t know you, like you and trust you enough to take that big bite right off the bat. You’re able to give them small pieces that build trust. Also, clarity about what you teach. I know when we have 100 episodes or I know some of you out there I’m seeing some people that are on here, some of you have 500, 600 episodes.
Narrowing that down into those thematic books about what you teach, and driving your audience into a thematic workshop—also, why books? Books are a low-barrier product to get into your funnels. When you go out and you have a $20 book, that’s a low barrier product that people can hold in their hand and they can understand who you are and what you do. It doesn’t cost $3,000, $4,000, $5,000 to buy a book and find out more about you. The free shipping book funnels that lead into workshops, that lead into those bigger products you sell. This is the way to do it and have a direct connection with your audience. You not only have their email address, but they’ve been willing to pull out a credit card and buy something. That’s always a good sign.
I’m going to segue into what Tina’s doing here. Why audiobooks? Audiobooks have become the top way that people consume books. We are in a busy world. I know myself, I use audiobooks when I’m out running and I’m an avid runner. I consume easily 10 to 15 hours of audiobooks every week, car time as well. Audiobooks are becoming the new way to consume books.
People are used to hearing your voice already, but of course, you need that book to get to the audiobook. They’re more professional. One of the things that happen when you are with a traditional publisher is many of them will automatically sign into an audiobook contract. There are pros and cons with that. One of the cons is that they can choose the talent. When you write a book and you self-publish it and then go on to produce an audiobook, it’s in your own voice that your audience is already used to hearing. When you’re on Audible, people don’t think of you as a self-published author because you’ve taken that extra step to go into a prestige product like the traditional publishers would. Okay! Tina, I’m going to let you go.
Tina:
Let’s dive in a little bit deeper to the audiobook experience. As Tracy mentioned, I’m the CEO of Twin Flame Studios but I’ve been building businesses internationally much longer than I’ve been in the audio world. An opportunity like this excites me to see the different worlds coming together in this entrepreneurial milange that is super exciting. I got into audiobooks and I became a podcaster because books and podcasting are low hanging fruit for people to start to change their lives. That’s what gets me up in the morning and had me deciding to expand my company out in the directions that it did. It’s specifically talking about audiobooks.
The audiobook opportunity is threefold. It is imagination, it is intimacy and it is income. I’d be willing to bet if I turn this back over to Tracy, she would agree with me that podcasting is also very much those three things, and that’s one of the things we have to delve into. How do podcasting and audiobooks fit together as an opportunity while you as podcasters have a much better advantage than somebody starting from scratch?
Let’s do a little history lesson first. There has been an audiobook renaissance. Audiobooks have been around since about 1930. They were produced during the depression on albums and records. I believe the very first audiobook was a series of Christmas stories. They’re a familiar format for people and that is one of the major reasons why they are incredibly popular. If you’re like me, and you remember growing up with audiobooks—maybe you had an album when you were a kid where it was when Tinkerbell rings her little bell, it’s time to turn the page, or maybe you had books on tape. I remember my first one was Deepak Chopra’s Magical Mind, Magical Body and there were fifteen cassette tapes that you had to manage. Later on, there were 5 or 6 CDs that you had to manage. They were always freaking expensive. When audiobooks went digital and in particular, when Audible and Amazon became under the same umbrella, there was a massive explosion.
Back in the day when we first started having the iPod and we could have a thousand songs in your pocket, which was the slogan, then you could have a thousand books in your pocket with the Kindle and now you can have a thousand audiobooks in your pocket with apps like Audible. We have this library that we carry around with us that feeds and nurtures who we are, and we get to be a part of that, feeding and nurturing other people.
What happened in conjunction with audiobooks going digital was that it lowered the production cost. No more jewel cases, no more pressing of tapes or CDs, none of that. With the advent of home studios, that lowered the cost of production even more. Unlike most things on the planet, in the last ten years the cost of producing audiobooks has dropped about 50%. Therefore, it makes it much more accessible for people on the retail side of things to consume audiobooks. It used to be $30 to $50 to buy an audiobook. Now it’s pretty much a flat $12 to $18 to get an audiobook, depending on the length of the book. Sometimes it’s longer.
But it’s available now to everybody. You don’t have to go to a store. You don’t have to have a lot of money to buy and the reach is much bigger. As a result, audiobooks are a $4 billion industry. Year-on-year for the last six years, the audiobook industry has experienced double-digit growth every single year, sometimes as high as up into the 20%, 25%. In one year, it hit 30% growth. Those numbers are outrageous when you think about how businesses tend to grow, 3% to 5% growth for a large industry is more average, not 15% to 25%. However, there is and has been for many years, an issue with the industry. Juliet mentioned the issues with the self-publishing industry. I would say even we take it a step further and say the publishing industry, in general, is a broken model. Taking your rights, taking your royalties for traditional publishing, the predatory practices, self-publishing houses, or experts—all of these things, you have to think about, what is your goal? What’s going to benefit you the most?
Years ago, when I was looking into audio, it was because I’d been building businesses for decades and I’d worked with more than twenty different industries, 9, 10 different countries and at the time I was doing some paid hobby. I’m an entrepreneur. We can’t have a hobby. We have to monetize our hobbies. That’s what we do, and I was voice acting. I was taking some masterclasses by one of the premier audiobook trainers in the world because I was thinking, “It’s a side hustle. This might be cool.” Pat Fraley, who is still teaching and an amazing man, introduced me and the other people in my course, not only to the narration side of audiobooks but to the industry. That all of a sudden created what I call my chocolate and peanut butter moment, which was, “Why aren’t all of the authors I know, all my clients, all of my colleagues, who are doing bestseller campaigns, why not with audiobooks?” That curiosity led me to discover that nobody knew that audiobooks were even an issue and that the audiobook industry was broken. I secret shopped 30 different audiobook publishers, and all of them did the same thing: They took away your control creatively, they made you pay for it, and they controlled your files and your intellectual property at the end. Being a creator myself, I got incredibly offended and said, “We can do this better.” That’s why we started doing what we were doing to make sure that we are advocates for our authors to have a high-quality product, to get out there and do what we need to do to reach a bigger audience.
That brings me to the connection between podcasts and audiobooks. How Tracy and I met was actually, we were both shared some similar podcasting stages. She has Podfest and some other ones; I speak to a podcast audience as well and I’m a podcaster myself. I love the medium and I love the pairing of podcasts and audiobooks together—because you’re already recording. You already have an audio setup. You already clearly, at least in some form or fashion, can handle the sound of your own voice—which a lot of people can’t—and you are in a situation where you’re producing regular content as Tracy and Juliet mentioned. Now what? There’s the opportunity to get out there and create upon your creation.
You create the book from your podcast and then you create the audiobook from your book and this is what we call media matching from marketing. People who listen to podcast are more likely to be audiobook listeners because they’re already audio learners. They already have a leaning in that direction. They like audio and it becomes very fluid and interesting to be able to medium match and be able to market your audiobook, which we’re going to talk about on your show. Market your podcast through your audiobook and use both your audiobook and your podcast as assets to gain you more loyal followers, more leads, get your voice out to a bigger audience. When we create an audiobook, the other beautiful thing about it is that all of your formats on Amazon, in particular, show up on the same page. When you go to Amazon and you go to your book page, you can see the Kindle version, the paperback, the hardcover, and the audio version and this creates what I like to call “might-as-well-itis.”
A lot of times what we find is that people will download the Kindle, particularly if you’re running a free Kindle campaign or a 99¢ campaign. They’ll see the audiobook version and they’ll say, “I have Audible credits. I want to download that book as my first book on Audible.” Why not? Might as well. They get both versions of the book. Your audiobook is never going to hurt your sales on your other versions of your book. It’s always going to be on top of it. Particularly with nonfiction books, what we find is that folks want to have either a Kindle version or a hard copy to make notes. To get the book done, to read it all the way through, they listen to the audio because audio, as podcasters is the most portable, easy to access form of media. That’s why we do it. We can reach more people. Dovetailing your audiobook marketing with podcasting, and this gets very exciting. When you create an audiobook, you create what’s called a Five-Minute Retail Sample. That five-minute retail sample is a little a taster of your audiobook. You can use up to fifteen minutes of your audiobook in your marketing. Fifteen minutes of audio is a pretty long chunk of time. Guess how many different ways you can slice and dice that audio? You can turn it into a video book trailer. You can turn it into audiograms, and you may already be using audiograms as a podcaster.
They're those little video snippets that you can share on social media that are closed captioned. Maybe they have a little sound wave on them. It entices people who are on the video side of things who are just looking for a little snippet of information, “Maybe I need to go listen to more of that.” You can pair the marketing you’re already hopefully doing with your podcast, with your audiobook, to share on social media. Audiobooks also come with two lovely features when you publish them, and these are bounties and gift codes. When you publish through Audible’s self-publishing platform called ACX, you will get 100 gift codes. They give them to you in batches of about 20, 25 at a time. You can use those to promote your audiobook. You can use them as giveaways. You can print them onto a postcard and sell them as upgrades to your physical book if you’re in a live event.
You can also use them to give to trusted colleagues and friends, or clients to give yourself—as review copies. You don’t get galley copies of your audiobook necessarily, but you can give away gift codes for your audiobook that will allow people to leave you reviews on Audible. Because unlike on Amazon, in order to leave a review for Audible, you have to have that specific audiobook in your audiobook library. If you want to gain additional reviews—which of course reviews are always great—you can use the gift codes to help you do that, and you get a hundred of those. It’s a lot to work with.
The other program that Audible has is called the Bounty Program. This is a bonus for you finding Audible a new customer. How this works is that you get special URLs for the US, the UK, France, and Germany. You use those URLs to share your audiobook. Post them in your newsletters, send it out in emails, use it in social media. If that person downloads your book as the first book that they do on Audible, they’re a new audible customer.
They’ll get your audiobook for free. However, if they stay an audiobook customer with Audible for two months, then Audible rewards you for your sacrifice on your royalties by giving you $75 for finding them a new customer and that, of course, is way more than you’d get on the royalty of a book. I know authors who push those bounty codes on the chance that people are not yet an Audible customer because they’re out there even though it’s a popular format. That is a little bit about bounties, gift codes and audiobook marketing in general and how that’s going to dovetail with your podcast.
What do we do at Twin Flames? We are advocates for our authors. We want to make this easy for you, because the definition of an entrepreneur or somebody who podcasts for business, is somebody who won’t work 40 hours for somebody else, but you’ll work 80 hours a week for yourself. I know that—I’m the same way. What we all need are people who are going to take good care of us, the way we want to take care of other people. That’s why I’m partnering with Tracy and Juliet because we are all likeminded in how we work with the people that we make a difference with. We are here to care and advocate for people and create quality so that your message can get out into the world in a way that’s powerful in multiple ways. We need to be reaching more people to make this world a better place and make a great living doing it at the same time. It’s doing well, and doing good.
We don’t take your royalties and rights. You retain creative control and we make sure that your audiobook is both a marketing asset and an income stream for you. It needs to be both of these things, and much like Juliet mentioned before, we don’t take all the books that come to us. Some of them simply aren’t going to work. We also don’t let everybody narrate their own book because narrating an audiobook is not the same thing as recording a podcast. I will say that there is a 95% chance that because you’re an experienced podcaster and you’ve got some audio setup already going in, and you already have been working with your voice, you will be able to narrate your own audiobook, but we will let you know if it’s not feasible for you to do that and work another way through it.
A lot of our authors do narrate their own audiobooks, but a number of them don’t and they opt for other reasons to have a professional narrator do their audiobook. If you’re curious about that, please reach out and I’ll explain to you the process and the difference. For most podcasters, narrating your own audiobook isn’t an option. It is different than recording your podcast. I would never narrate an audiobook speaking this quickly. I would never use the type of breathing that I’m using and I certainly wouldn’t have my audio set up this way. It is a different animal and it is a different form and feel. This is why we do it the way we do it. We offer our author narrators the option of not having to go into a studio, not having to learn any technology or equipment. What we do is we have professional audiobook directors who are narrators and sound engineers themselves and we remote into your audio setup.
We make sure that your audio is perfect for audiobooks and then we live-direct and record you doing your book. You don’t have to hit a button except to get on the recording. You don’t have to worry about editing, stopping, or starting. You don’t have to worry about, do you sound okay? Are you breathing? Are you making any mistakes? We fully live direct you and record through the entire process, and if any of you out there are familiar with any kind of voice acting—we do what’s called punch and roll recording, which is the industry standard for recording an audiobook. This ensures that your audiobook does not sound like somebody who just sat down and read their book into a microphone. It’s going to be high quality audio. It’s going to be performance quality, and then we can make sure that it’s edited, proofed, mastered—perfect—before anything goes to publishing and distribution.
There are a tremendous number of technical details that go into an audiobook that you’ve got a lot more wiggle room with podcasting than you do with audiobooks. You get to tick off all of those particular details. If you want your audiobook to pass the quality control process to get onto Audible or other platforms. We make sure that all of that gets handled for you and you have all the information you need to maximize your audiobook experience and your audiobook as a process—as an asset—for everything that you do. I am super excited about this entire program that we’re all doing together. I’m going to bring Tracy back in and she can share with you and we can all talk together and make sure that we have enough time to go through our Q&A together.
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Thanks much, Tina and Juliet. I appreciate you guys coming and sharing with us. What I want to do is just wrap up with a little thought on how you might structure this. Now that you’re thinking, “This audiobook thing sounds pretty cool. I could write the right book. I have some ideas. I’m getting some traction with my podcast already. I’ve got some great guest interviews, great people who would be associated with my book if I had stories about them.” As you’re starting to think about that, what does that book look like? What does that audiobook sound like? As you’re starting to think about this, I’ve got a couple of strategies I’m going to throw out to you, just for you to think about and see if this might be something that would interest you.
Let’s say you have a show that has a lot of guest interviews. It’s similar to the model I did with my Inc. articles. I was writing out great brands, great companies, great entrepreneurs and I’ve got all that going. I do the same thing on my show. If I’ve got a lot of great guest interviews—or that’s the only thing that I have in my show—it doesn’t make for the best book. Juliet will tell you that because there’s a lot of those out there where it’s like all the different chapters in that and all the different things are all these different stories from all the different people. It does help promote and market the book, because you’ve got all these people who are willing to share your book because they’re featured in it. It’s a great strategy from a marketing and outreach standpoint, like the same thing that you do on your show, where you invite these great guests on, and then they share your show because they were on it. You want the same thing to go on with your book. However, what we found over time is that we want to frame it just like we like you to frame your guest interviews and we likd you to frame your show with some content that’s about what you’re teaching, what your business is about. Giving it context and giving it transition. That’s always a good idea.
Here are a couple of ideas of things that we’ve helped build for people we’ve done for ourselves and we worked through these processes and we know that they turn out great books that are easy to read, but well-written in the same process because they are structured.
One of the things you can do is frame all of the interviews by theme. Let’s say you have different themes that you talk about. Maybe you’re doing health and wellness and you have a fitness theme, a food theme, and you want to frame them by themes so you could organize the best interviews that you’ve done based on those themes. You could also do it based on topics. I have a show that is the Five Things That Make You Bingeable, it’s on The Binge Factor. We talk about those five things and it’s one is get great guests. The other thing is, it increases your audiences, produce professionally. If I could take each one of those and create sections of some of the best tips, the best stories, the best information out based on those topics and subjects where I know those five topics are already of great interest because we receive a lot of engagement back and people are very interested in that already. I know that those topics are playing on my show, to begin with.
The other processes similar to what I did with Product Launch Hazzards: I have a seven-step process for how we design and develop products. What I did was I grouped and did my seven-step process and then built the stories that reinforced some great practices in each one of the different steps. Sometimes you don’t have those seven steps outlined out or on their own, or you just mention it casually on some shows—you may not need to go back in and fill in the gaps. When I’ve got all these great guest interviews and I’ve got some of the topics but I don’t have all of them, you may need to go back and rerecord or record some new ones and fill in the gaps of those. From there, I like to use a ghostwriter. That’s my personal viewpoint on how to do it—someone who’s more suited to writing in a style that is best for a book. I think I’m more suited to that casual online writing model, so I like to use someone to help me. While I record it, all of it is in my voice, I like to have someone write that concise chapter, that transition, that set up for the section of all the interviews.
You might want to write it yourself, but at least you’ve got the audio that you recorded in the transcript to start from. You can start from there. That’s one of the ways that you can go about doing it. You can do transitional intros to each of the guest interviews that you’ve done. You do new introductions, not the ones that were originally on your podcast, but you’re transitioning from one story to the next or one interview to the next.
My next recommendation to you is heavily edit it. No one wants to read your entire transcript, or the entire thing of your interview with the guests. They want the best three questions and answers. Heavily edit those interview sections down to the heart and the meat of it. Also, make sure you do a proper introduction for the person. You’ve got a proper bio going on there and all of that. Make sure that that’s in there. These are some strategies and some thoughts.
If you’re at the stage where you’re thinking about strategically, “How do I want to write a book?” I want you to contact Juliet first and I want you to have Juliet walk you through and talk to you about what this book looks like, from your podcast—how you might structure it. Is your podcast ready yet? Is it too soon? If you already have a book that doesn’t have an audiobook yet, I want you to go first to Tina. If you are sitting back going, “I wish I restructured my show. I wish I recorded my podcast with this in mind,” you can talk to Juliet, but you can also book a call with Tom at Podetize. He’d be happy to help you coach you through how you might restructure your show so you can prep it for doing a great book model in the future.
Irene says, “I have a book but no podcast yet in the works. I do need to put it in as an audiobook.” The $4 billion industry is just calling to all of us podcasters here. On Facebook, we’ve got Dorsey and she says, “I’ve coauthored three books and want to do my own.” Dorsey, it’s time. Do your own thing. It’s time for you. Ladies, I thank you much for bringing much great information on. I appreciate that. Another question is, “Juliet, what did you mean by paying $200 for Amazon publishing? I have a Kindle and paperback and did not pay anything.”
Juliet:
I don’t think you have to pay now, but you used to have to pay for that paperback to upload it. There are some problems with Kindle but the actual paperback publishing with Amazon has a lot of drawbacks, and I don’t know if you noticed, if you went for international royalties, you lost a chunk and there was no reason for you to lose a chunk of it. There are a lot of things that happen with Amazon that don’t truly make it a legitimate publishing company. The self-publishing and the hybrid and the others out there.
Barrett Matthew says, “What type of podcasts that should not be books?” I think the ones that are a little bit infomercially, those books aren’t doing well. If your podcast is infomercially, it’s not teaching something, it’s not educating in some way, or the interviews are like, phone in the same thing again and again. If you’re doing interviews where you ask the same five questions every time, and they’re the same thing over and over again and they’re too generic. When I do my five questions on how you get great audience increases, how you get great guests and increased audiences, it’s a tiny segment in my show. The rest of the show we’re exploring, what makes their show bingeable? Why they started it? There’s still story there and people still want story. They want something interesting in their books. That’s the kind that don’t lend itself well. Juliet and Tina, your thoughts?
Tina:
We’re wired for stories and what we want is stories. When I was the lead interviewer for a documentary called The Messengers, which was about independent podcasting, I interviewed about 40 different podcasters—all different topics. None of them knew each other for the most part, and what came up in every single interview was the word intimacy. Podcasting provides tremendous intimacy and building your book, your platform, and your audiobook on the back of intimacy is always going to serve you better. We create intimacy through the human experience and that is where we share stories.
Thank you so much for making that clear, Tina, and I think when you’re speaking, it’s even more important to be in that storytelling mode. That’s where the audiobooks can come in handy to have that. If you’re doing where you do wrap in some of these interviews in there, you’re likely not to use the audio from your original interview. You’re going to use some like a supplement. They’re going to be the supplementary chapter. It will be you speaking the audiobook throughout the whole thing. If you’re narrating it or you’re a narrator, and those things will become the supplementary and they’ll go to the whole podcast. Where your book when it’s written out, it has a question, answer and it’s in a different style. The audiobook will be structured differently. Keep that in mind and that’s where you’re going to have to have some good storytelling, good transition, and good information in there, or it’s not going to be worth it to pull it all the way through that process as well.
Paul mentions, “No audience.” Here’s the thing. That’s a very common thing with authors—a lot of times they don’t have an audience. That’s the number one thing that Juliet highlighted at the beginning. They’re going to publish a book thinking it’s going to drive an audience. It doesn’t work like that. There are cases where your guests are your audience. We had that happen very frequently where many of our clients have a guesting strategy, which is that they don’t care how many audiences they have. It’s about making those guests feel important, making them feel highlighted, making them feel special in the process. In doing that through a book and through all of that, you’re creating a richer authority value for them. While it’s an expense for you, it’s in building up those guests as important to you and bringing them out to the world.
It’s not necessarily going to drive more listens to your audiobook, more traffic to downloading the book on Amazon or wherever you might be selling it. That can be a strategy. Don’t worry about that. That’s one where you want to talk to Juliet and let’s make sure though you have a good book at the end of the day so it doesn’t feel like an embarrassment to put it out. Especially if its purpose is to drive an authority. Paul, if you don’t have a podcast yet, maybe this is time to think about one. Think about how you want to write your book and then structure a podcast so it supports it too. It always can go strategically every way.
Melanie Parish says, “I have a book, no audiobook yet. I used a hybrid publisher who told me audiobooks are expensive to produce.” I think you should have a chat with Tina because that may not be the case. You’d be surprised at the return on investment for that.
Tina:
I spent a surprising amount of time educating publishers on audiobooks. It’s just not in their expertise, It’s not in your wheelhouse. Juliet knows more about publishing than I will ever know. I like it that way. I like getting into the weeds and being a deep expert in one area and then having colleagues that I can share back and forth with because your brain explodes after a while. Before you believe anything a publisher or anybody else in the book industry tells you about audiobooks, confirm that bias in the actual audiobook industry. I can promise you, they’ve had one, maybe two experiences, and they don’t know the actual industry.
This is true that many of those publishers and whatever their model is, whether it’s a hybrid or a traditional publisher, all that they know is their own model of how they operate. They don’t have a broad industry experience in it. That’s where someone like Juliet and Tina who seek people who come from all different publishers and who come from all different models of book creation, programs and other things out there. They have a broader view on what’s working and what’s not working.
Juliet:
I took on a client who’s publishing with a hybrid because she wants to get her book into institutions. The publisher she’s using doesn’t use the free shipping model. There are a lot of things that a hybrid publisher is not great at. They’re good at getting things in bookstores, the shelf life is three weeks. That’s a tough one too. They’re good in some particular areas, but not great in other ones. If you’re an entrepreneur, you need to explore some other avenues. The great part about hybrid is that most of the time you own your own rights with it; you’re free to go to someone else to do the audiobook. You’re free to do the free book funnel as well.
Anytime if you have any questions, Melanie Parish is asking you to reach out to her, Tina, and I’ll connect the two of you on Facebook you can make sure that that happens. Juliet, I connected you up with Dorsey on Facebook, you guys should be connecting there. Also I wanted to remind you, Juliet and Tina have a podcast. You can also follow because you’ll learn a lot from us talking about these things and how people are utilizing them and what’s working successfully for authors, what’s working successfully for entrepreneurs—so you’ll be able to catch and follow us there in case you’re just not ready yet, this is a little thought in the back of your mind.
We invite you to connect up with all of us and find out more and decide if this is right for you. One of the things and the reasons why I partnered up with Juliet and Tina to bring them here to you is because I know they won’t take someone who’s not ready yet and that’s an important thing for us. They will turn away people before they will sell them when you’re not ready yet.
We don’t have a fully formalized offer here. There is nothing because we know it might not be right for all of you and there may be only portions that are right, like doing just the audiobook with Tina or taking a pre-strategy session with Juliet. Making this occur over your podcast over time. We want to give you an open-ended opportunity to be able to discuss what this looks like for you. Reach out to any one of the three of us. Thank you for joining us. It will also be posted in the Podetize resource area. We’re getting a brand-new dashboard. You can go to Podetize.com/masterclasses, and you’ll be able to access all of them at any given time. You’ll be getting an email reminder on all of that for those of you who are looking for the past episodes. That’s also another place in which you can find them at any given time. You’re like, “I can’t find it on Facebook. It was months ago, but now I’m ready.” Thank you all.
Hi. I’m Juliet Dillon Clark, Founder of Super Brand Publishing.
Over the years I brought my expertise to corporate clients like Mattel, Nissan, Price Stern Sloan Publishing, and HP Books. While I enjoyed the work, and was good at it, I felt like something was missing. I realized that what I really wanted to be doing was helping individuals, not corporations, further their success and find fulfillment.
Since then, I have helped more than 600 entrepreneurs and authors share their work with the world and have published more than 60 books, turning more than 190 authors/entrepreneurs into best-selling experts! Let’s cut through the clutter and get your message across so that you can cultivate your fan base, increase sales, and reach a level of success beyond what you thought possible.
About Tina Dietz
Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert who has been featured on media outlets including ABC, Inc.com, Huffington Post and Forbes. Tina’s first podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs.
In 2016, Tina was the recipient of the Evolutionary Business Council MORE award and in 2017 she received the award for Outstanding Audio Company from The Winner’s Circle. She is also a member of the EBC leadership body and a founding member of the Forbes Coaches Council. Tina was also the lead interviewer in the podcasting documentary “The Messengers” and featured in the film.
Tina splits her time between the US and Costa Rica where she’s part of the leadership team building a community of conscious leaders called Vista Mundo.
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You might have a book inside you, waiting to be written, yet lack the time, desire or discipline to sit down and put pen to page. Dana Micheli explains that’s where a ghostwriter comes in.
There is a saying that everyone has at least one book in them; however, not everyone has the time, desire or discipline to sit down and write it. That’s where a ghostwriter comes in. Here are some tips for finding the right person to get that story out of your head and onto the page.
As with any investment, you want to engage in some due diligence before beginning your search for a ghostwriter. Research the average length of the sort of book you want to write, typical ghostwriting rates, and what is included (for example, additional research or a book proposal). You should learn enough to prepare a list of questions before meeting with someone to discuss your project.
Choosing a writer
Ghostwriting is a highly collaborative process, one that requires trust and compatibility. You’ll likely be providing this person with deeply personal or proprietary information, so you want to make sure you have a rapport with them. Healthy communication is key. You always have final say over what goes into your book and what’s “off the record”; this means that while a good ghostwriter will offer you their opinion, they should never push you into including something you’re not comfortable with. Also keep in mind that some details may be problematic from a legal standpoint. A ghostwriter is not a lawyer and should not be relied upon as such; however, they should be able to point out red flags with regard to certain names or facts and advise you to exclude them, change them, or consult an attorney.
Some things to discuss when interviewing a ghostwriter
What does their process look like? I interview someone at least twice at the beginning so I can get enough information to create the book outline and, more importantly, get a sense of their voice. Once the outline has been finalized, I let the client decide whether they would like to deliver the rest of the content/messaging through interviews, material they have written, or audio files they record on their iPhone when they feel inspired. They must also be available to answer any questions I have about the subject matter, and review the material as I send it. Asking about the process will give you a good idea of your time commitment to the project.
Writing samples and references: While it certainly makes sense to ask for writing samples, it’s important to understand that they may not be on point with your subject matter. This is okay. What you really need to know is whether the person can write in an engaging, intelligent fashion, as well as in different voices and for various audiences.
Does their contract have clear terms? This includes things like confidentiality, copyright ownership, whether they receive credit of authorship (some ghostwriters do and some do not), the payment schedule, and overall timeframe for the project.
The manuscript is complete. Now what?
Actually, I like to have this discussion before the writing begins. Authors have a few different options with regard to publishing – for example, they can self-publish, engage a small publishing house, or seek a literary agent who will pitch the manuscript for them. There are pros and cons to each, and your choice will depend on several factors such as budget and marketing goals. You'll also want to consider different formats such as e-books and audiobooks. You don’t have to have all the answers from the outset, but it is prudent to get all the facts so that by the time the book is finished you have a clear plan on how to get it to market.
It can be challenging to find the right ghostwriter, but the rewards – a highly productive partnership and a top quality book – are well worth it!
Dana Micheli is a ghostwriter, copy editor, book doctor, and owner of Writers In The Sky (WITS). She has written and edited numerous works of fiction and nonfiction, including novels, memoirs, and news articles, as well as résumés and business/marketing documents. While she works with a wide variety of genres, she most often takes projects of a spiritual nature, including books by and about mediums, Reiki masters, empaths, lightworkers and starseeds.
Before pursuing her writing career full-time, Dana worked as a Systems Advocate for the Arizona Coalition Against Domestic Violence, where she lobbied state and federal politicians on behalf of victims of abuse. She also served as the Manager of PR/Communications for The New York Women's Foundation, where she was responsible for writing press releases and articles for the website, organizing events, and liaising with the media. In addition, she has worked for several media outlets, writing and researching legal, political and human interest stories for print, online and television. In late 2010, she began working for WITS founder Yvonne Perry.
Dana has a B.A. in English from Southern Connecticut State University and a Juris Doctor from New York Law School. She lives in New York City.
Dana Micheli– Ghostwriter, Copy Editor, Book Doctor, and Owner of Writers In The Sky
We are ready to help you through the audiobook process
Wondering how to safely promote your book? Simple! Do a virtual book tour. Check out this article where Jackie Lapin shows you how to launch yours
If you are an author or leader with a mission or message, then the pandemic may have actually handed you an unexpectedly positive gift!
While the number of podcasts has been growing exponentially all on its own (now reaching more than 1 million), the number of listeners for podcasts AND radio shows during this shelter-at-home period has skyrocketed.
Even when people begin returning to work, many will still maintain their new “podcast habits” because of their allegiance to new hosts and the vital information they offer. A whole new world has opened up for the listener.
Now, couple that with a figure I just saw that book sales are up 777% since the shut-in began!
While this is a misfortune for so many, for the book marketer it is a perfect storm. And you can stay home and be safe, while still reaching millions of ears.
Virtual Book Tours are supplanting the old notion of a physical in-person book tour…and with the fact that fewer and fewer people are actually buying in brick-and-mortar bookstores, a radio/podcast tour is an ideal opportunity to reach people not only across state lines, but internationally as well.
A Virtual Book Tour is best launched once your book is available for readers to purchase online, and podcast and radio hosts can be sent a physical copy of the book. Believe it or not, in this era of everything digital, show hosts want a real, old fashioned book to read. They don’t want to read it online or on a digital device.
This isn’t a good strategy for pre-orders, as hosts can get annoyed if their listeners are stuck waiting a month or two to get the book they ordered during or after the show.
But that doesn’t mean you should wait till the last minute to execute. You need to be planning well in advance, selecting the dates you want to be on the air, and then reverse engineer. Figure that if you want the hosts to read the book before interviewing you, you must allow one week for the book to arrive in the mail (preferably using the lower cost “media mail”) and then allow the host two weeks to read the book. So start soliciting the hosts at least a month or so before you want to be doing the interviews.
Now many hosts will be booking for months ahead, as they have already filled up the interviews closer in time. Assume that your interviews can be scattered out as far as five months in advance—which actually gives you plenty of time to work them into your schedule without being overwhelmed. Unlike the “old days,” when everything was crammed into the first 90 days because bookstores would start returning books to the publisher if they didn’t see sales movement, today a book campaign is a marathon, not a sprint. And the radio/podcast shows welcome self-published authors, not just the traditionally published. Only national TV shows and the biggest NPR shows will snub self-published authors today.
To get booked on your Virtual Book Tour you should have three things ready to go:
A compelling pitch letter that answers the host’s question of “Why you?”—What are you bringing to the table that is distinctive, helpful, newsworthy or unique?
A comprehensive media kit with a release on the book, your extended bio, a short on-air introduction, the 20 questions you want to be asked (20 because most interviews are now one hour), your website and your social media links
And, if your book is a gateway to other products and services, a free offer that you can also promote on the show that gets people to give you their email. This should have a simple and easy to remember URL. Buy a domain that is memorable to make this easy for folks to remember and for you to deliver.
So don’t lament that the virus crashed your original book tour plans. This is a great opportunity to build momentum without leaving your home. A Virtual Book Tour is a great way to launch a book, revitalize an older book, continue to sell your products using your book as the hook for the interview, or build your movement.
Jackie Lapin is a leader in helping entrepreneurs, authors, practitioners, speakers, leaders and messengers connect with their next followers around the globe. For the past 10 years, her internationally acclaimed Conscious Media Relations has been providing radio/podcast tours and speaking engagements to support leaders and authors. Conscious Media Relations offers authors to 9000 podcasts and radio shows, guaranteeing 30 interviews. Learn more at Conscious Media Relations and Speaker Tunity Cities
Jackie Lapin– founder of Conscious Media Relations, and accomplished Book Marketing Coach to help emerging authors navigate the marketing of their books