Connecting With People Through the Power of Audiobooks
How are you getting your audience’s attention?
As you know, content is everywhere and the demands for attention are higher every day.
It’s easy for even the most compelling messages to get lost in the noise.
It’s critical to cut through the clutter and truly connect with your audience on a deeper, more personal level.
This is where the benefits of audiobooks now truly shine…
Audiobooks aren’t just a “format;” they’re an intimate experience that brings your words to life. When your voice tells your story, it’s not just heard—it’s felt. The cadence, the emotion, the subtle inflections—they all add layers of meaning that deepen the connection between you and your listener.
It’s an opportunity for deeper connection through content than nearly any other type of content that you will invest your time in creating.
Your message is more than just words on a page; it’s a reflection of your passion, your expertise, and your vision. When you translate that into an audiobook, you’re not just sharing information—you’re forging a connection.
So why aren’t more people producing audiobooks?
There are a few common issues and misconceptions we hear when talking with authors, publishers, editors and book coaches.
Misconception 1: Audiobooks Won’t Reach My Audience
Many authors underestimate the reach and influence of audiobooks. They think that their audience prefers physical books or eBooks and that producing an audiobook won’t add much value. But the truth is, audiobooks have steadily grown in popularity over the years.
52% of all U.S. adults have listened to an audiobook in their lifetime, and in 2023, revenue increased by 9% to $2 billion, according to the Audio Publishers Association.
Moreover, audiobooks can expand your reach to people with disabilities or those who prefer auditory learning. For many, reading can be a challenge due to visual impairments or dyslexia. Audiobooks offer an inclusive way for these individuals to enjoy your work without barriers.
By not offering an audiobook, you could be missing out on connecting with a whole segment of your audience who prefers consuming content in this format.
Misconception 2: Audiobooks Now Aren’t a Good Investment
Another common misconception is that producing audiobooks now requires a costly investment with little return. However, this couldn’t be further from the truth. Audiobooks can dramatically increase your audience, influence, and income. An audiobook has the potential to generate revenue indefinitely. Plus, with platforms like Audible, Google Play, Apple Books, and even Spotify, it’s easier than ever to distribute your audiobook to a global audience.
Authors are often surprised to learn that they don’t have to give away their royalties or go through a complicated process to see a return on their investment. The key is to work with an experienced team that understands how to navigate the audiobook market effectively.
Misconception 3: Audiobook Production is Complicated and Time-Consuming
Perhaps the most common reason authors hesitate to create an audiobook is the belief that it’s a complicated, time-consuming process. Many authors don’t know where to start or feel overwhelmed by the technical aspects of audiobook production. This is where working with a partner like Twin Flames Studios can make all the difference. We handle everything—from recording and editing to distribution—so you can focus on what you do best: telling your story. Our streamlined process ensures that your audiobook is produced to the highest quality standards while allowing you to maintain full creative control.
Let’s Create Audio Magic Together
The world of audiobooks is rich with opportunity, and there’s never been a better time to explore it.
Ready to take the next step?
I’m hosting an in-depth webinar on September 19th, 2024 at 12 PM Eastern that will show you how to boost your bottom line, expand your audience, and create an audiobook that will give you content for years to come. This is where you start.
What most surprised you, or what do you still want to know? Let us know your thoughts below!
About Tina Dietz:
Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and vocal leadership expert whose work and shows have been featured on media outlets including ABC, NBC, CBS, The Wall Street Journal and Chicago Tribune, Inc.com, and Forbes. She’s been named one of the top podcasters for entrepreneurs by INC.com, and Tina’s company, Twin Flames Studios, re-imagines thought leadership through podcasting and audiobooks for experts, executives, and founders.
All the publishing world was abuzz in 2023 with the inclusion of AI Audiobooks on the “Big 5” retail outlets Audible, Google Books, Apple Books, Barnes & Noble, and Kobo. Impassioned pleas for authenticity have clashed with diatribes on accessibility and cost across virtual platforms and conference rooms alike.
In 2024, the news cycle on this topic has simmered down considerably, leaving some important questions unanswered.
Are AI narrated Audiobooks selling?
Is it cost effective to use AI narration for Audiobooks?
Does the technology actually work?
Will I damage my reputation by using AI narration?
What about any innovations or “special cases” where AI narration can help with Audiobook production or sales?
Are AI Narrated Audiobooks Selling?
The short answer is NO.
It turns out that in 2023, resistance to AI narrated Audiobooks intensified. Audiobook listeners reported they weren’t likely to listen to AI generated audiobooks, even if the voice of the author was cloned.
Reviewing the presence of AI audiobooks in the marketplace, there are fewer than two thousand AI voiced audiobooks on the market, most with not great reviews, if any reviews at all.
For contrast, remember that 2700 books a DAY are published in the US alone.
Let’s call this initial reception to AI narrated Audiobooks “cool to lukewarm at best.” With all the buzz around AI in general throughout 2023, why didn’t AI Audiobooks perform well?
I’ll sum it up in one sentence.
NO ONE WANTS A ROBOT VOICE IN THEIR EARS FOR 4, 5, OR 8 HOURS.
This isn’t new. I interviewed a former long-time employee of Learning Ally, a respected and long-standing company devoted to providing accessible materials for children with learning differences, Michael Kinsey. Michael specializes in audio production and, in particular, Audiobooks. He’s also one of our Audiobook directors here at Twin Flames Studios.
“When text to speech came out, we wanted to use the technology to make more books available and accessible. The problem was, no one wanted to listen to a synthetic voice,” explained Kinsey.
“For example, we had a text to speech version of the book The Outsiders, which was taught in a lot of high school English classes for many years. Not very many students accessed it. But when we brought in a professional Audiobook Narrator to create a new version, suddenly the Audiobook version became one of our top titles. Students were listening to the Audiobook even when they didn’t have an assignment related to it.”
While the state of text to speech technology has come leaps and bounds in recent years, our ears and brains are discerning. When it comes to longer-form content like Audiobooks and podcasts, the numbers show that the technology isn’t good enough yet to replicate the nuance of the human voice.
Is it Cost Effective to Use AI for Audiobook Narration?
I keep hearing AI Audiobook narration being referred to as “cost effective.” That implies that you can get the job done for less and still reap the benefits. But if AI narrated Audiobooks aren’t selling well, we can’t call this a cost effective solution.
AI Audiobook Narration cost can range from free to about 5K per Audiobook. For the sake of comparison, our full Audiobook packages tend to range from 3-5K in either the case of author narration or professional narration.
This isn’t just about numbers; it’s about impact. Just think what those 250 people will accomplish by taking action in their lives, in their businesses, in their communities – because of what they learned as a result of your book.
If you go with one of the free options, you’re going to spend a considerable amount of time learning how to edit your Audiobook to get it to a finished product, and not even a finished product that would compare well with a human narrated audiobook.
Does the Technology for AI Audiobook Narration Really Work?
I do believe that at some point, AI audio will become pretty much indistinguishable from human voices. Since it’s not there yet though, here’s what we know is possible, based on research across Audiobook platforms and AI voice options.
1. AI audio narration voices are available in more than 25 different languages. HOWEVER, the translations are wildly inaccurate, particularly for long-form audio like an audiobook.
Want to know more about how inaccurate? Leave a comment on this post and if there’s enough interest, we’ll do a video demo!
Besides errors in translation from language to language, here are some other pitfalls of the current technology that it doesn’t handle well:
2. Dialects and diverse expressions
For example, one publisher of Judaic books noted to me that he had to abandon AI as a feasible option because AI can’t make the “Jewish” sounds denoted by Hebrew glottal [ʔ] (א) and [h] (ה), uvular [χ] (ח), and pharyngeal [ʕ] (ע).
3. Pronunciation issues and regionalisms
Getting AI to correctly pronounce names, or understand if you want the word “aunt” pronounced “ant” or “awnt,” or if you’re a Canadian author and want “process” pronounced “pro-cess” instead of “praw-cess,” is an exercise in frustration.
I could give you at least 50 examples of single words that have multiple pronunciations like the ones above.
4. Emotional nuance, pauses, and humor
We know from decades of sales data that what sells an Audiobook is the quality of the narration. The more a narrator, be they the author or a voice actor, feels like they’re right there with you and drawing you in, the better and more impactful the audiobook.
AI doesn’t know how to breathe, and lacks the natural cadence and pacing of human voices. This not only gives us that “uncanny valley” feeling when we listen, it also impacts the performance. AI doesn’t understand where nuanced pauses should go, or sometimes what words need to be emphasized. It definitely doesn’t understand jokes, irony, or sarcasm.
Imagine a romance novel where the narrator doesn’t understand longing, or desire…
Imagine a business book where you’re trying to learn something important, but the pauses aren’t in the right place, or the author meant something to be ironic and now you’re left feeling confused.
Our Senior Audiobook Director, Paul Stefano, has narrated many, MANY dozens of Audiobooks in his career, both fiction and nonfiction. Recently, he decided to license his voice to a reputable AI narration company, and they sent him a professionally edited audio sample of his AI voice clone. The voice clone was created from a recording of an audiobook that Paul owns the rights to, and this represents the best current technology in AI cloning that is easily accessible to the public.
Listen to both brief samples, and then imagine listening to each voice for 4, 6, 8, or 10 hours.
AI Narration Sample:
Natural Sample:
Will I Damage my Reputation by Using AI narration?
The Internet has a long memory. Back when The Gifts of Imperfection was originally published in 2010, Brene Brown’s publisher didn’t have her narrate the audiobook. In fact, the narrator wasn’t even close to Brene’s vocal style.
Things did not go well.
The book sold 3 million copies, but the audiobook did NOT.
One of the biggest requests that Brene had over the years was a version of that audiobook with her narrating, because Brene is highly known for her voice. She originally went viral via her TED Talk, she has podcasts, and her candor and combination of deep research and insight combined with a naturally enthusiastic “folksy” presence gives Brene a vocal thumbprint that is unmistakable.
What does this have to do with AI?
Well, if a highly produced Audiobook plus a professional, but ‘off the mark’ casted narrator hurt Brene’s Audiobook sales and ratings that much, just imagine what the reaction would be to an AI narrator.
When Brene released the 10th anniversary edition of The Gifts of Imperfection, she narrated a new version of the audiobook, and the ratings and reviews speak for themselves.
Not everyone is going to have Brene Brown’s level of notoriety and success, but she didn’t start out a multiple NYT bestseller. She was a college professor and researcher. If you are planning on being known for your voice as an expert, speaker, or industry leader, you need to cherish and cultivate your voice as a unique asset. If you’d like to get started with some exercises to help you develop your voice, here are some tools and resources for you.
What About Any Innovations or “Special Cases” Where AI Can Help with Audiobook Production or Marketing?
Yes, there are several places where AI is super helpful!
Overall, short-form content like social media is a good place for the current state of AI audio. We’re already used to hearing AI voices in social media on many viral reels, and this can save creators time and energy. Plus, if you’re not someone who loves being on camera, using an AI voiceover can work just fine for short content.
I personally love a good doggo voice over.
AI tools for promoting your Audiobook are becoming more abundant as well, which we love. I’m a fan of Vidyo.ai, which automatically edits longer video into clips for social media, blogs, etc.
PRO TIP: Convert your Audiobook files from .mp3 to .mp4 and get the AI to suggest short, interesting clips of your audiobook for promotional Videograms. You can also reach out to us to create these for you, they’re great for evergreen marketing campaigns, and cross promoting your articles, blogs posts, and newsletters with your audiobook.
And as a final thought, we’d love to see AI continue to evolve so that we could use it to make Audiobook edits. While an entire AI Audiobook narration is hard on our ears and brains, being able to replace some words using AI narration would be a great use of time, energy, and money for authors, narrators, and producers/publishers alike.
Audiobooks continue to sell at an accelerated rate, with double digit growth year on year for the last 12 years. They’re an enduring format, but what makes an Audiobook truly endure the test of time is the quality of narration. If you’re ready to create an Audiobook that you’re proud of for decades to come, contact us and let’s get your work into more ears and hearts.
Read and watch more Frequently Asked Questions about Audiobooks and benefit from our expertise, or Contact Us for more information and forthright advice about producing, distributing, and profiting from Audiobooks. Plus, download our Vocal Leadership Workout to develop and refine your the most influential tool you have — your voice!
What most surprised you, or what do you still want to know? Let us know your thoughts below!
About Tina Dietz:
Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and vocal leadership expert whose work and shows have been featured on media outlets including ABC, NBC, CBS, The Wall Street Journal and Chicago Tribune, Inc.com, and Forbes. She’s been named one of the top podcasters for entrepreneurs by INC.com, and Tina’s company, Twin Flames Studios, re-imagines thought leadership through podcasting and audiobooks for experts, executives, and founders.
In early January of this year, the tech giant Apple launched a catalog of over 25 audiobooks completely narrated by artificial intelligence. If you’ve written a book or have a podcast, this is some industry shaking news. AI is predicted to play huge roles in audio industries this year, and it shows no signs of slowing down. What does this mean for thought leaders? Is a robot coming to replace you?
Well, no. If anything, this is an opportunity to further use your authentic voice as an essential part of your brand.
First, let’s get one thing straight: the need for a human voice is not going away. AI audio is a great cheap option, but humans crave more depth than what it has to offer. AI cannot accurately add breathing into audio at this time, which is key for how humans listen and interpret the credibility of a narrator, as well as the emotional content. Inflection, modulation, sarcasm, and much more are all beyond the current technology’s capability.
Even more, AI audio runs the risk of dipping into the “uncanny valley,” a psychological phenomenon where people feel uneasy around things that appear similar to, but not quite human.
Our voices are invaluable resources, and the data shows this. Podcasts and audiobooks continue to grow at unprecedented rates. Take a look at the growth:
The podcasts and audiobooks that an ever growing audience are seeking out feature authentic human voices. Our unique speaking styles as thought leaders are something that AI can never replace. In fact, doubling down on our uniqueness by utilizing our voices as an essential part of our brands is a smart growth and marketing strategy that we can explore further in conversation together.
However, this isn’t to say that all AI is bad, or that it has no place in the audio industry. In fact, the judicious use of AI saves us on our precious resources of focus and time. Thought leaders and content creators can use up and coming technology to further their message. Take a look at some software you should keep your eye on this year:
As mentioned above, there’s no stopping artificial intelligence. And while the world is safe from a robot audiobook narrator apocalypse (for now), you can rest easy knowing that your authentic voice is your biggest asset. AI can only help you save time and broaden your reach this year.
Inspired to turn your Voice into influence and become a Thought Leader worth listening to?
Have you ever considered that your voice is an instrument and your thoughts and beliefs are the music you’re playing? If you want to learn how to “tune” your voice, take a listen to my guest appearance on the new episode of the More than a Few Words podcast, hosted by Lorraine Ball.(More Than a Few Words Podcast with Lorraine Ball, September 2021)
Recently, Tina joined Lorraine Ball on the More than a Few Words podcast to talk about how to use your voice to deepen your connection with others, enhance your credibility, and strengthen your leadership.
In this episode:
You'll discover the 5-7 different vocal qualities that are highly associated with credibility, trustworthiness, and perceptions of leadership
How these elements impact your career and income
Techniques to sound more professional, confident, and knowledgable
Lorraine BallHave you ever thought about what an amazing instrument your voice is? How the tone, the pitch and the tempo of your speaking voice can change how people view you? Well, that's what we're going to talk about today. Okay, here's the show. Welcome to More Than a Few Words – a marketing conversation for business owners. MTFW is part of your digital toolbox and this is your host, Lorraine Ball. I grew up in New York. I have a slightly nasal New York accent. That's part of my voice. But over the years, I've certainly worked to try to moderate that. And it is important that you do, because you can create an impression with your voice. That's what we're going to talk about today. And I couldn't think of a better person to have this conversation with than Tina Dietz. Tina's an award-winning and internationally-acclaimed speaker, audiobook publisher, corporate podcast producer, and vocal leadership expert. She has been featured on media outlets, including ABC, INC.com, Huffington Post, and Forbes.Tina's first podcast, The StartSomething Show, was named by INC Magazine as one of the top 35 podcasts for entrepreneurs. Her company, Twin Flames Studios, amplifies the influence of brands and leaders through high ROI audiobook and podcasting solutions. Tina, welcome to the show!
Tina DietzThanks, Lorraine. I really appreciate you having me on.
I am so excited to have you here, because this is something I've worked on a lot over the years and I think it's really important. But why don't we start with the question: What are the important qualities of someone's voice that makes them an effective leadership voice?
There’s about seven different qualities that are highly associated with someone's credibility, trustworthiness, and perception of leadership when it comes to vocal qualities. And the research around this is a little bit astounding. For example, Duke University did a study of almost 1000 CEOs, and found that on the topic of pitch alone, CEOs who had a lower pitch to their voice, had more tenure, commanded larger companies, had more perception of credibility and leadership, and made more money to the tune on average of an additional $180,000 per year.
And, you know, I know a lot of women like myself are like, “Crap!” You know, that's not necessarily a good statistic for us. But it's not that alone. The most highly, highly, highly associated vocal characteristic with credibility, leadership, trustworthiness is tempo. And this isn’t a particular tempo, it's your natural tempo. And this has to do with how we perceive somebody's breathing and their natural rhythm—the rhythm of their voice. So if you're, if you're talking a little bit too fast, and you're kind of gasping a little bit and all of that, that shows that you're maybe a little more anxious or nervous or not present. If you're talking slow, and a lot of pauses, then that may show that, again, you're not present and not confident or not sure of what you're saying. So those are two aspects of vocal qualities that really have been shown in research to make a difference. Other ones are sonority, which is the pleasantness of one's voice, articulation, as well as flow. And flow and tempo and articulation all kind of go together, as well.
And, you know, I know a lot of women like myself are like, “Crap!” You know, that's not necessarily a good statistic for us. But it's not that alone. The most highly, highly, highly associated vocal characteristic with credibility, leadership, trustworthiness is tempo. And this isn’t a particular tempo, it's your natural tempo. And this has to do with how we perceive somebody's breathing and their natural rhythm—the rhythm of their voice. So if you're, if you're talking a little bit too fast, and you're kind of gasping a little bit and all of that, that shows that you're maybe a little more anxious or nervous or not present. If you're talking slow, and a lot of pauses, then that may show that, again, you're not present and not confident or not sure of what you're saying. So those are two aspects of vocal qualities that really have been shown in research to make a difference. Other ones are sonority, which is the pleasantness of one's voice, articulation, as well as flow. And flow and tempo and articulation all kind of go together, as well.
So that's really reassuring to someone like me, because as soon as you started talking about it, I heard the deeper bass tone, having come out of a corporate environment, lots of men, I'm like, “Of course that sounds better to their ears.” And that's something that's really hard for me to change. But I can work on the flow, the pacing, some of those other qualities that make me sound more confident.
Exactly. But you know, and the good news is, is that everybody's voice is like a fingerprint. It's unique to us. So if you have an unusual voice, it doesn't mean that you have to fit into a cookie-cutter situation to be unique. You just need to be more of yourself. And the more that you work your voice out like a muscle, like you would take care of your body—it's a very complex musculature in there and your lungs and your throat and your neck and your shoulders, your face, everything combined—you know this, this beautiful orchestra happening inside of your body to get your voice out into the world. If you pay attention to it and work it out, it'll do wonderful things for you.
As a business owner, I'm thinking, “Okay, I'm not going to be doing big presentations, I'm not going to be standing in front of a room of 100 people. Does my voice really matter?”
Yes, yes, it does. It absolutely does. Because business is all about relationships. And every relationship you form, whether it's with a prospective client, it's with colleagues, it's at a networking group, it's on a phone call, it doesn't matter, you bring your voice with you everywhere you go. And you owe it to yourself, and you owe it to the growth of your business, your company, to bring your voice with you and to have it be a representation of who you are as a leader, and who you are as a brand.
Do you think that you have a different voice when you're at home or at work? Is it one voice? Or does it change based on the situation? And those are obviously the two extremes, but does your voice change in different situations?
Yeah, yeah, I think it does. Because we have a range, right? Just like you have a vocal range low to high, we also have a range of expression. And sometimes the expression that you use in business is not necessarily going to be the same expression you use with your kids.
That being said, I think most people draw two strong boundaries between what's in business, and what's really in your heart. And the more integrated we become from the inside and the outside, the more effective we become as leaders. So vocal leadership isn't really all about the external voice, it's about the dance between your internal voice and your external voice. It's analogous to a virtuoso musician. So, if you imagine your external voice is the instrument you're playing, and your internal voice—your thoughts, your beliefs, your message, all the things that make you who you are—that's the music that you're playing. So if you can learn how to create the arrangement of the music that you're playing, and pay attention to the external instrument, that's when you become a virtuoso.
Wow, I love the comparison between your voice and an instrument, because it really, to me, it makes a lot of sense. I can see that whole tuning and being pleasant to the ear. And even jazz sometimes is appealing to a certain audience. So I like that analogy, because it can be… your voice needs to fit the situation, it also needs to be kind of true to who you are. Are there things that we do with our voice that really work against us? That send the wrong message?
We could do it pretty easily. There's two in particular that in a business setting, and we're talking specifically about leadership and credibility, that are credibility killers. One is vocal fry. Now, if you don't know what vocal fry is, you can think about the Kardashians. So it basically makes you sound uninterested. And you actually will hear a lot of this in advertising when they're advertising to millennials and younger. Generally, when they're advertising to Gen X and older, you won't hear near as much vocal fry as you would, because it's more typical to hear in the younger generations, and they don't react to it as much as older generations do. So I do think we'll see this changing, but it's at the end of the sentences and it gets dropped down really low. And in the research that's been done—Gonzaga University did a huge study on this—regardless of who was evaluating the interviewees, anyone who was being interviewed that used vocal fry in their voice across the board categorically—age, race, gender didn't matter—they were rated as less credible and less desirable, less trustworthy to take a job. So it's a huge thing in career development: don't have vocal fry in your voice. That's a really big one.
And the other one that is similar—same thing, but different—is up talking the end of your sentences. And up talking the end of your sentences kind of makes you sound not credible, and then people think you don't know what you're doing, because your sentences sound like a question. A lot of times you can't hear it when you're doing it yourself, so you have to have other people listen to you. This happens a lot in networking situations when somebody is introducing themselves and they feel uncertain on the inside and that gets reflected to the outside. So a good thing to take note of.
Awesome. So as we're wrapping this up, I really want to encourage people to check out Twin Flames Studios—lots of S's in there for me to practice. But I really want to encourage people to check out all the wonderful information you've got to learn more about this subject, because I think being able to communicate and communicate with confidence is such an important first step for everyone and especially for business owners.
It sure is. We actually have a vocal leadership workout. If anyone is interested. And we don't have a landing page for it, but if you connect with me on LinkedIn, or through our website. We're happy to send you a copy.
Awesome. Well, we will make sure that we include all those links. Thank you so much for being a part of the show.
Thank you, Lorraine. This is wonderful. I appreciate you.
If you've enjoyed today's conversation and you'd like to find more resources for your business, be sure to check out the Digital Toolbox at DigitalToolbox.Club. Look for MTFW wherever you listen to podcasts. This is another episode of More Than a Few Words. Thanks for listening.
Did you know that the first audiobook was created in 1929? Today, audiobooks are a billion dollar per year industry in the US alone! If you want to discover more about the power of audiobooks, check out my guest appearance on the new episode of the VIP Access Podcast, hosted by Michelle Herschorn.(VIP Access Podcast with Michelle Herschorn, November 2021)
Melanie HerschornHi again. I'm Melanie Herschorn, the digital content creator and marketing strategist and coach for women business owners, and welcome back to another episode of VIP Access. VIP stands for Visibility, Impact, Profit, and this podcast will get you inspired and fired up about content creation and marketing yourself and your brand. Each week you'll get marketing and mindset strategies, actionable tips, and the motivation you need to land more clients, nurture your leads, and position yourself as an expert in your industry. We also go behind the scenes with powerful women in business to discuss strategies, messaging and more. My mission is to empower you to stop spinning your wheels and to make your mark with your marketing. Ready to wow your ideal client and create a community of raving fans? Let's dive into today's episode!
Hi, and welcome back to VIP Access. I'm Melanie Herschorn. Today, my guest is an award-winning and internationally-acclaimed speaker and audiobook publisher and corporate podcast producer and vocal leadership expert. Her name is Tina Dietz, and she has been featured on media outlets from ABC to Huffington Post to Forbes and more. Her first podcast The StartSomething Show was named by Inc. Magazine as one of the top 35 podcasts for entrepreneurs and Tina's company, Twin Flames Studios, amplifies the influence of brands and leaders through high ROI audiobook and podcasting solutions. And you will hear from her mic how great she is with sound. So welcome, Tina. Thanks so much for being here.
Tina DietzThanks, Melody, I appreciate that.
I just, I have a background in radio, so when I hear a good mic, I get really excited. Totally geeking out on that.
We end up being like radio voice nerds and all of that. It's like, “Oh, listen to the sound quality.”
Love it. So okay, I don't even know where to start, because I'm just so excited to have you on today. Because not only are you a podcasting expert, but really audiobooks are so important. And I think that that's something that people who have written a book don't even necessarily think about, you know, in terms of a way to get more ears or eyes on their book, and to amplify their mission and their influence in the world. And so, I would love to know some statistics about audiobooks.
Oh, statistics about audiobooks? Well, it's a funny world. When I first started working with audiobooks, they'd been around since about 1930. This is not a new format.
You mean like book on tape, okay.
Book on tape. Before that, it was book on album, you know. Or I'll date myself and talk about, you know, when I was a little kid, we had those book and album combinations where it was, “When Tinker Bell rings her little bell, it's time to turn the page.” Or we used to get books on tape out of the library, which you can still do. Mostly they're CDs sometimes have these all in one little players, which are really interesting and cool.
A lot of people don't know that the military uses a lot of those books. A lot of audiobooks are consumed by our servicemen and women overseas. It's one of the ways that they stay in touch and they don't have to use the internet. So audiobooks reach into some really remote places in the world.
But what really happened, oh, let's go back about 10 years ago, audiobooks became truly digital. Audible, which is the largest audiobook distributor in the world–they handle about 60% of the market share worldwide–combined themselves with Amazon. For whatever you think about Amazon or your opinions about Amazon as a global company, one way or another, what they have done is made things more accessible for everyday people. And when everything went digital, audiobooks went digital, the cost of production for audiobooks dropped about 50%. That has continued to be the case.
So when, back in 2009 or so and earlier, to get an audiobook produced you were talking about at least $10,000 minimum. Now an audiobook can still cost that much, if you get a lot of bells and whistles: you've got a full cast, you're recording in a New York studio, you got Tinkerbell in there full costume makeup, ringing bells. But that is generally not the case. Now you can get your audiobook fully produced by a company like ours, or another high quality studio, generally for $3,000-$5,000. And that's full production, author-narration, professional-narration, really high quality work.
It can be done remotely without our having to go into a studio. And audiobooks, you mentioned statistics, audiobooks outsell eBooks about three to one. And they're a $1 billion plus industry just in the US alone. And there are new markets opening up overseas every single day with audiobooks, so it is a growing market. It's been double digit growth year on year for the last eight years. So it is crazy pants what is happening with audiobooks and it's just a really reliable, familiar way too to get books into more ears and reach more hearts with your message. And that's what we're out to do.
I love all of that. So I want to just break it down a little bit more. Let's say somebody wrote a book a couple years ago, they launched it, it didn't do great, because they didn't have the marketing in place. And now they're starting to work on the marketing, because I always say you wrote the book, it's still published, so let's keep going and try to get some excitement about it.
Totally with you on that.
Can you also couple that with an audiobook and make that an exciting launch?
Why yes, Melanie, you can. I'll go into my commercial voice there. Yeah, no, it's a great application for an audiobook. We call it a “Second Chance Launch,” and it is something that happens frequently. As you know, in the book world, particularly with first books and authors, you get very excited. It's almost like having a child. You do all this stuff to get the book ready and to get it out there, and then by the time you get it out, you're exhausted.
Right when you need to be at your best is when you want to be taking a break. The marketing falls down or the budget isn't there, or just the persistence and the will isn't there to keep going with that particular book, because it's taken everything you've got as an author just to get the book out on the market. Launching an audiobook six months, a year longer, two years, three years down the road, is a way to revitalize that title and get it back out there again. Some folks also do a second edition with their audiobook, but more than likely, if the material really is evergreen, like many of our authors it is, then just getting the audiobook out there is enough to revitalize and get things going again.
What if you hate the sound of your own voice?
Ah, yeah, I hear that a lot. Even in a room full of speakers, if I'm on a stage and I survey a room, and I say, “Who here doesn't like the sound of their own voice?” about half the room, even in a room full of speakers and podcasters will still raise their hand. And if it's a roomful of executives or entrepreneurs, more in the general space, about 80% of people will raise their hand to say they don't like their voice. A very common thing. It's a very human thing. You have to get used to it.
There's two pathways through that. One is to basically suck it up and get used to it. Seriously, that, that's kind of the way it works. And to rely on professionals like myself, like my team, who are going to be honest with you and say, “Really, your voice is going to be fine for this book. And this is how we're going to work with you on it.” Or we'll be honest with you and say, “You know what, your voice is great for a podcast. It's great for a keynote. But it's going to be challenging to listen to you for four or five, six hours straight. And here's why.” That really just depends on the voice. But a lot of times, it's for reasons you don't expect. People have unique voices. I have this wonderful colleague who is totally Jersey–totally New Jersey–she has the most amazing, gorgeous New Jersey accent. I've been trying to talk her into doing her audiobook. She's got a great podcast, and she's like, “No, no, no, I have to have a professional do it.” I said, “Don't you dare,” because her voice is part of her brand.
Exactly what I was gonna say. It's part of her brand. And so she's taking people away from her brand, if she doesn't own that. That's part of who she is.
That's part of her voice. And her articulation is great. She's fun to listen to. Her voice is musical. All the things that are engaging about a voice. She has her accent, which she worries about, is not going to be a problem. She's very engaging to listen to.
Now, this is something even though I've worked in radio, I've been trained how to have a radio voice so to speak. I worked in classical music, which is like, “And now we are going to play Bach” and like, you really have to be like “The Sonata in B Minor played by…
The Philharmonic Orchestra. We hope you enjoy it.
Yes, exactly! Exactly. And then the people are dozing off while listening, which is fine. And news, which is also a different way to talk. But when people are gonna stand there and talk for four hours, five hours, how do they keep up momentum?
Well, you don't talk for four or five hours. That's really the key. Even professional narrators don't tend to record for longer than two hours at a shot. It is vocal fatigue across the board. Even for our really, really experienced speakers, our speakers always come in and say, “Oh, no, I do 20, you know, gigs a week.” And you know, we work with great people who do amazing things out in the world, and then they get into the audiobook process, and afterwards are like, “Oh, that was different.” Not that it was bad, it gave them a whole new skill set, because we record our authors remotely from wherever they are in the world and we fully direct them through the entire process.
Just as if you were to go into a New York studio and you were to have a director right there live in your ear, we are live in the ears of our authors, usually from their home office. So we're catching their mistakes, we're making sure that their energy is good, making sure that they're getting across the message and the intention that they want to get.
When you're reading and delivering material at the same time, it's different than a rehearsed keynote, or even in the format where we are now, which is really casual. I'm not as worried about my articulation. I'm not delivering a particular set script. You know, when you're going through an audiobook, it's a certain type of breathing. It's much slower than most people are used to speaking at and it's usually a little bit more articulated. There's a couple of things that come into play and that's what we help with. But we work with authors, you know, if their energy level can't support speaking for two hours and getting a great performance, then we do it for one hour. We have another author, we're working on her second audiobook, Jennifer Brown, she's an amazing DEI consultant. She has opera training, and tons of vocal training, and she has vocal stamina like crazy, so she can go for three or four hours. But she is an outlier, so it works across the board.
I mean, I can only imagine how exhausting that would be. You're not just talking, you're “on.” I'm one of those people that after a full day of work, I need to just shut down and have complete silence. Because when you're “on,” it just takes so much out of you. Do you find that people falter in the middle? And you're just like, “Okay, we'll come back to this tomorrow.”
It depends on the day that they're having. We do a lot of prep work with folks. We have a whole document we deliver to help people understand the mindset, to prepare to do their audiobook, and that can move into the rest of their lives as well. You know, when any of us who have been in business for a while, as you're developing your leadership, you know, you have to maintain your energy management and your energy hygiene, I'll even call it. And that has to do with you know, introversion/extroversion. Do you need to be around people? Do you need to shut down, as you mentioned? I need to go out tonight and go to an open mic comedy night to recharge myself. I'm an extrovert. That's going to charge me up. That would be a nightmare for you, probably at the end of a long workday, if you needed to recharge your energy after so many things coming at you.
Not necessarily. I'm one of those people, I could just have like five minutes, put on more makeup, and go out and feel totally returned.
We'll have to keep that in mind when we meet in person.
Oh, I can't wait for that!
But the point is that, you know, you have to manage your energy. And that's a big part of what our directors and what we listen for, watch for, and talk with our authors about because it's a very personal journey.
For me, I, even though I've worked in radio, as I said, I am a visual learner. I think it's two-thirds of the population are visual learners. But audiobooks, they don't really go against that, I find. Like I can listen to a book on a long drive and take it in, take all of it in. And so do you find that there's ever any pushback about people who are like, “Well, I'm a visual learner, so I don't need an audiobook?”
It's an interesting world, because we're so wired for storytelling. It comes into a different part of the brain entirely, so the best thing about an audiobook is the intimacy that it creates between the narrator and the listener. And there's a neurological connection, even when you're in the car. Actually, 80% of audiobooks are listened to through earbuds. That's what the research says.
You know, we're not in our cars quite as much as we used to be on long commutes, especially in the last two years. But at the same time, even if you are listening through, you know, your car speakers, or your earbuds, which are going to be the two most common areas, there's a relationship that forms you know? You almost find yourself or maybe you do find yourself, responding in the case of fiction, a character, just like you're watching TV, and you want to say, “Don't open the door!” Or if you're listening to a book on personal development or leadership development, you may find yourself pausing just to have a conversation with yourself about, “Do I really believe that? I think they are full of crap. I don't know about that.” Or, “Oh, I never thought of that!” And you kind of have to process through it. Because it is, to one extent or another, a conversation, just based on the way that we're wired neurologically. So it is an intimate experience. And that's why the quality of narration is so very important. That is what sells audiobooks. It's the quality of narration.
Okay, I love that we got to that point because it is true. It's like, if you have grainy video or pretty terrible photos that's not going to excite your audience and grow your audience, but you need to have quality sound. And what people might not realize is you can hear lights. You can hear a dog barking in the distance, and that ambient sound can throw off so much other than just the sound of your own voice reading your book. So how do you account for that in somebody's house, if they don't have their own studio?
Well, I’ll tell you a little secret: about 85% of our authors record from a walk-in closet. And this is a very common thing, even in the professional narration world. It's very cozy. The atmosphere of a walk-in closet with the clothing around you very specifically buffers the sound. And usually there's a spot where you can set up a little portable desk, or a table and a chair and your microphone and record your audiobook with a director in your ear taking care of the recording for you. And that's where a lot of voice acting happens is in those small spaces. You absolutely can create things on your desk, as well. The other thing we recommend a lot that's a really easy setup for people is to take a plastic storage box, the kind that you would put a bunch of, you know, Christmas decorations and things like that. The Rubbermaid, Sterilite kind of containers, you'd get.
A giant Tupperware
A giant Tupperware container and then you take a piece of foam that you would put on top of a bed. Bed topper. Get it at Walmart or Target for $20, put it on the inside, stand it on end, and toss your microphone in it, and then you've basically got a little portable sound booth. I actually had one of those when I was living in Costa Rica that I did some professional voice acting from and the sound quality–it was great.
That's amazing. Yeah, and you got to live in Costa Rica, which is even more amazing.
It's a whole other story.
That's great. Okay, so I love how you're bringing this to more people. You know, where I sit as somebody who's currently working on writing a book and I work with authors, sometimes we feel like audiobooks are a little bit out of reach. You figure out whether you're going to be self-publishing, working with a hybrid publisher, or going the traditional publishing route, and then you're so focused on the launch, and “Am I going to be an Amazon bestseller? I don't know” and all that stuff. And then you're like, “Okay, well, now nobody knows about it. So I need to do the marketing. But wouldn't it be great if people could listen in their AirPods to me?” It almost feels like it's, it's just high up on this pedestal that we can't reach. So I love that you're bringing it to more people. So what you're saying is, pretty much everybody should do this.
I think if it's something that you can carve out, the budget for and the time for in the great scheme of things and also survey your audience. Do they listen to audiobooks? A lot of our authors come to us because they launched their book and the number one question they got was, “When are you doing the audiobook?” I hear this over and over again. We have lots of conversations with authors every single week, and it's either, “My publisher said I needed one,” “I have to have one because I love audiobooks,” or “I've launched my book and everyone's asking me for the audiobook. How quickly can we get it done?” So those are the things that we hear on a daily basis from authors, which is good news for everybody.
That's great. So how long does it take from start to finish? Because I've heard there are delays and it can be like a really long time before Audible says, “Okay, here you go.”
Audible, particularly on the self-publishing side of Audible, there can be glitches. There can be some issues. We produce a very pristine level. We do not get rejected by Audible. We [have] t's crossed, i's dotted. But there's very, very specific technical specs that your audio files have to meet for Audible. It is not like podcasting. It is not like doing any other kind of audio. The audio that I'm recording right now for this podcast would definitely not meet Audible standards. There would be background noise, there would be a noise floor issue, all kinds of stuff. And even the, the amount of space at the beginning and the end of the file and what's included–so many technical details. But we do this every day. We meet all those technical standards, so our books go through in generally about 10-15 business days through their system, which is average. It can take up to 30 business days to make it through Audible's system, if there's no mistakes in your files. So what happens is if there are mistakes in your files it gets bounced back to you. They'll tell you what the issues are, you have to fix it, and then you got to start back at the beginning of the queue again. And that's usually where the problems come into play because somebody has worked with someone that tried to do it themselves, or they worked with someone who isn't highly experienced. The author can't tell. They can't test it. They don't have the, the technical skills to do that, and then it becomes a problem. That's where people run into the most issues. And they come to us and say, “Can you fix these files?”
“Help us!” I get that. Now, is there ever a book that doesn't make sense to become an audiobook?
There's some that do better than others. Books that tend to be at least 35,000 words tend to do better in audio. Most audio platforms like Audible, our audiobooks are sold on a membership basis. So longer books have a higher perceived value, because you get a credit every month and you can buy any audiobook. Are you going to look for an audio book that's eight hours long, or two hours long? So there becomes a perceived value issue.
Okay.
Also, audiobook pricing is different than other book pricing. Audiobooks are priced on length, which irritates a lot of authors, and I completely understand that it is an issue in the industry. Having a book that's a little bit longer–30-35,000 words, at least–gets your pricing up into a range that you're going to be much happier with. That's one issue. Another one is books that are highly technical, highly visual. They're going to need an audio edit to make an audio version of and when we evaluate books, we go over that if there tends to be more of a technical guide.
Cookbooks and poetry–it really just depends on the market that you're in. We don't work with fiction. We are a nonfiction house, but we do often get people asking us for poetry. And we don't tend to work with those because you're better off working and getting that done kind of on your own in terms of price points, and things like that, because those poetry books are shorter books. And I almost think that you're better off releasing those as an album, like almost as music, so that you can control the pricing more, rather than as an audiobook. And that's not something a lot of people think of. Go get it audio designed and really make that book juicy and worth your while to do if you're working with poetry. But technical guides, cookbooks are another one that require some changes if you're going to do an audio version. And that's more from an accessibility standpoint. Most cookbooks are not going to be listened to as a traditional audiobook, but if you're looking to reach an audience of say, folks who have visual impairment, then that's another animal. So accessibility is a whole other part of the audio industry.
There is so much that we have unpacked today. And I feel like we just scratched the surface, truly.
It’s true.
But I love that when I asked you about statistics, you rattled off a number of them. So I really appreciate that. Because so often we hear about things and it's like, “Oh, is this the next shiny object that I need to go after?” And, you know, as entrepreneurs, as authors, it's often like, “Well, what if I don't get it? If I don't do this, as I going to miss out?” And so this really sounds like something that is worth investing in because of just the sheer number of people that you can reach in a way that is going to help them better because maybe they really want to read your book, but they just don't have time to sit and read their Kindle app, or they just don't have time to sit and leaf through the pages.
Now well, and the one beautiful thing I'll tell you is that a lot of times what happens with audiobooks, particularly in nonfiction, people get a nice case of “mightas-well-itis.” They'll get the audiobook to listen to so they can make it through the material and then they'll buy the paperback, so that they can go back and make notes and the salient points. We've had it happen all the time. So, many times if you are selling your audiobook and then giving away a Kindle version that can be annotated for free, it's nice to bundle those together. Or you'll see an uptick in your paperback or hardcover sales when you release your audiobook because people are buying both versions. There's all kinds of things on the marketing side of things we don't have time to get into today. But maybe another time. There's there's lots of cool stuff.
I love it. Alright, so how can people find out more about you and Twin Flames Studios?
But a worthwhile one. Well, Tina, thank you so much for being here today.
No, thank you, Melanie. This is great. I really appreciate it!
You've written a book. Now what? If you're ready to implement a simple content marketing strategy to create buzz around your book and your brand, schedule your free Sparkles and Strategy Call with me, Melanie Herschorn. Thank you so much for listening to this episode of VIP Access. We can't let the fun end here. To find out how engaging your content is, take the content quiz at MyContentQuiz.com. Plus, you're invited to join our private Facebook group at VIPDigital.live/community where you'll get live trainings and other great tips all about digital marketing. And if you've enjoyed listening to this podcast, head over to iTunes and leave me a rating and review. This tells iTunes that you found the show helpful and they'll share it with more women business owners just like you. Thank you so much for listening.
Have you ever considered that your voice is an instrument and your thoughts and beliefs are the music you’re playing? If you want to learn how to “tune” your voice, take a listen to my guest appearance on the new episode of the More than a Few Words podcast, hosted by Lorraine Ball.(More Than a Few Words Podcast with Lorraine Ball, September 2021)
Recently, Tina joined Lorraine Ball on the More than a Few Words podcast to talk about how to use your voice to deepen your connection with others, enhance your credibility, and strengthen your leadership.
In this episode:
You'll discover the 5-7 different vocal qualities that are highly associated with credibility, trustworthiness, and perceptions of leadership
How these elements impact your career and income
Techniques to sound more professional, confident, and knowledgable
Lorraine BallHave you ever thought about what an amazing instrument your voice is? How the tone, the pitch and the tempo of your speaking voice can change how people view you? Well, that's what we're going to talk about today. Okay, here's the show. Welcome to More Than a Few Words – a marketing conversation for business owners. MTFW is part of your digital toolbox and this is your host, Lorraine Ball. I grew up in New York. I have a slightly nasal New York accent. That's part of my voice. But over the years, I've certainly worked to try to moderate that. And it is important that you do, because you can create an impression with your voice. That's what we're going to talk about today. And I couldn't think of a better person to have this conversation with than Tina Dietz. Tina's an award-winning and internationally-acclaimed speaker, audiobook publisher, corporate podcast producer, and vocal leadership expert. She has been featured on media outlets, including ABC, INC.com, Huffington Post, and Forbes.Tina's first podcast, The StartSomething Show, was named by INC Magazine as one of the top 35 podcasts for entrepreneurs. Her company, Twin Flames Studios, amplifies the influence of brands and leaders through high ROI audiobook and podcasting solutions. Tina, welcome to the show!
Tina DietzThanks, Lorraine. I really appreciate you having me on.
I am so excited to have you here, because this is something I've worked on a lot over the years and I think it's really important. But why don't we start with the question: What are the important qualities of someone's voice that makes them an effective leadership voice?
There’s about seven different qualities that are highly associated with someone's credibility, trustworthiness, and perception of leadership when it comes to vocal qualities. And the research around this is a little bit astounding. For example, Duke University did a study of almost 1000 CEOs, and found that on the topic of pitch alone, CEOs who had a lower pitch to their voice, had more tenure, commanded larger companies, had more perception of credibility and leadership, and made more money to the tune on average of an additional $180,000 per year.
And, you know, I know a lot of women like myself are like, “Crap!” You know, that's not necessarily a good statistic for us. But it's not that alone. The most highly, highly, highly associated vocal characteristic with credibility, leadership, trustworthiness is tempo. And this isn’t a particular tempo, it's your natural tempo. And this has to do with how we perceive somebody's breathing and their natural rhythm—the rhythm of their voice. So if you're, if you're talking a little bit too fast, and you're kind of gasping a little bit and all of that, that shows that you're maybe a little more anxious or nervous or not present. If you're talking slow, and a lot of pauses, then that may show that, again, you're not present and not confident or not sure of what you're saying. So those are two aspects of vocal qualities that really have been shown in research to make a difference. Other ones are sonority, which is the pleasantness of one's voice, articulation, as well as flow. And flow and tempo and articulation all kind of go together, as well.
And, you know, I know a lot of women like myself are like, “Crap!” You know, that's not necessarily a good statistic for us. But it's not that alone. The most highly, highly, highly associated vocal characteristic with credibility, leadership, trustworthiness is tempo. And this isn’t a particular tempo, it's your natural tempo. And this has to do with how we perceive somebody's breathing and their natural rhythm—the rhythm of their voice. So if you're, if you're talking a little bit too fast, and you're kind of gasping a little bit and all of that, that shows that you're maybe a little more anxious or nervous or not present. If you're talking slow, and a lot of pauses, then that may show that, again, you're not present and not confident or not sure of what you're saying. So those are two aspects of vocal qualities that really have been shown in research to make a difference. Other ones are sonority, which is the pleasantness of one's voice, articulation, as well as flow. And flow and tempo and articulation all kind of go together, as well.
So that's really reassuring to someone like me, because as soon as you started talking about it, I heard the deeper bass tone, having come out of a corporate environment, lots of men, I'm like, “Of course that sounds better to their ears.” And that's something that's really hard for me to change. But I can work on the flow, the pacing, some of those other qualities that make me sound more confident.
Exactly. But you know, and the good news is, is that everybody's voice is like a fingerprint. It's unique to us. So if you have an unusual voice, it doesn't mean that you have to fit into a cookie-cutter situation to be unique. You just need to be more of yourself. And the more that you work your voice out like a muscle, like you would take care of your body—it's a very complex musculature in there and your lungs and your throat and your neck and your shoulders, your face, everything combined—you know this, this beautiful orchestra happening inside of your body to get your voice out into the world. If you pay attention to it and work it out, it'll do wonderful things for you.
As a business owner, I'm thinking, “Okay, I'm not going to be doing big presentations, I'm not going to be standing in front of a room of 100 people. Does my voice really matter?”
Yes, yes, it does. It absolutely does. Because business is all about relationships. And every relationship you form, whether it's with a prospective client, it's with colleagues, it's at a networking group, it's on a phone call, it doesn't matter, you bring your voice with you everywhere you go. And you owe it to yourself, and you owe it to the growth of your business, your company, to bring your voice with you and to have it be a representation of who you are as a leader, and who you are as a brand.
Do you think that you have a different voice when you're at home or at work? Is it one voice? Or does it change based on the situation? And those are obviously the two extremes, but does your voice change in different situations?
Yeah, yeah, I think it does. Because we have a range, right? Just like you have a vocal range low to high, we also have a range of expression. And sometimes the expression that you use in business is not necessarily going to be the same expression you use with your kids.
That being said, I think most people draw two strong boundaries between what's in business, and what's really in your heart. And the more integrated we become from the inside and the outside, the more effective we become as leaders. So vocal leadership isn't really all about the external voice, it's about the dance between your internal voice and your external voice. It's analogous to a virtuoso musician. So, if you imagine your external voice is the instrument you're playing, and your internal voice—your thoughts, your beliefs, your message, all the things that make you who you are—that's the music that you're playing. So if you can learn how to create the arrangement of the music that you're playing, and pay attention to the external instrument, that's when you become a virtuoso.
Wow, I love the comparison between your voice and an instrument, because it really, to me, it makes a lot of sense. I can see that whole tuning and being pleasant to the ear. And even jazz sometimes is appealing to a certain audience. So I like that analogy, because it can be… your voice needs to fit the situation, it also needs to be kind of true to who you are. Are there things that we do with our voice that really work against us? That send the wrong message?
We could do it pretty easily. There's two in particular that in a business setting, and we're talking specifically about leadership and credibility, that are credibility killers. One is vocal fry. Now, if you don't know what vocal fry is, you can think about the Kardashians. So it basically makes you sound uninterested. And you actually will hear a lot of this in advertising when they're advertising to millennials and younger. Generally, when they're advertising to Gen X and older, you won't hear near as much vocal fry as you would, because it's more typical to hear in the younger generations, and they don't react to it as much as older generations do. So I do think we'll see this changing, but it's at the end of the sentences and it gets dropped down really low. And in the research that's been done—Gonzaga University did a huge study on this—regardless of who was evaluating the interviewees, anyone who was being interviewed that used vocal fry in their voice across the board categorically—age, race, gender didn't matter—they were rated as less credible and less desirable, less trustworthy to take a job. So it's a huge thing in career development: don't have vocal fry in your voice. That's a really big one.
And the other one that is similar—same thing, but different—is up talking the end of your sentences. And up talking the end of your sentences kind of makes you sound not credible, and then people think you don't know what you're doing, because your sentences sound like a question. A lot of times you can't hear it when you're doing it yourself, so you have to have other people listen to you. This happens a lot in networking situations when somebody is introducing themselves and they feel uncertain on the inside and that gets reflected to the outside. So a good thing to take note of.
Awesome. So as we're wrapping this up, I really want to encourage people to check out Twin Flames Studios—lots of S's in there for me to practice. But I really want to encourage people to check out all the wonderful information you've got to learn more about this subject, because I think being able to communicate and communicate with confidence is such an important first step for everyone and especially for business owners.
It sure is. We actually have a vocal leadership workout. If anyone is interested. And we don't have a landing page for it, but if you connect with me on LinkedIn, or through our website. We're happy to send you a copy.
Awesome. Well, we will make sure that we include all those links. Thank you so much for being a part of the show.
Thank you, Lorraine. This is wonderful. I appreciate you.
If you've enjoyed today's conversation and you'd like to find more resources for your business, be sure to check out the Digital Toolbox at DigitalToolbox.Club. Look for MTFW wherever you listen to podcasts. This is another episode of More Than a Few Words. Thanks for listening.
Not sure if an audiobook is the right investment for you and your brand? Listen to my guest appearance on The Book Marketing Action Podcast with Becky Robinson and learn more!
Tina talks to Becky Robinson about the benefits and process of investing in an audiobook.
In this episode:
If Tina’s noticed a trend of people buying audiobooks vs. other formats
Reasons an author would consider investing in an audiobook
Why an author might choose to narrate their own book (author narrated vs. professionally narrated)
The best time for an author to release their audiobook
What the process looks like and the average length of an audiobook
The range of investment that an author should expect if they want to create an audiobook
—
Listen to the podcast here:
Welcome to Season 2 of The Book Marketing Action Podcast with Becky Robinson, where we give you information that you can immediately implement to increase your influence and market your books more successfully. In this episode, we are joined by Tina Dietz—CEO and co-founder of Twin Flames Studios, award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert.
ABOUT TINA
Becky: I am so thrilled today to be interviewing Tina Dietz. Tina is a friend I made, actually, as a result of this podcast. A previous guest, Jenn T. Grace, introduced us, and I’m so glad she did, because I’ve already learned so much from you, Tina. So before we dive in, I hope you’ll take a moment and tell our listeners about your work in the world.
Tina: Well, my company Twin Flames Studios focuses on getting more great voices out to the world. So really the mission behind the company is that audiobooks and podcasts are some of the lowest hanging fruit for people to start to change their lives. So particularly with audiobooks, and certainly with podcasts, they tend to be low cost or free. They’re available in multiple countries, a lot of them can be in multiple languages, and their stories are what keep us all connected as human beings. So the more that we can help leaders, subject matter experts, and people who have lived extraordinary lives in the nonfiction space, which is our specialty, tell their stories and get it out to the world, the more we can make a difference and leave our own legacy, as well as help with the legacies of all these authors that we work with. So what we’re talking about today is mostly our audiobook division, which is strictly nonfiction audiobooks. And we do full, done-for-you production, publishing, and distribution, both for professional narration as well as author narration, which is something we’re known for.
HAVE YOU NOTICED A TREND OF PEOPLE BUYING AUDIOBOOKS VS. OTHER FORMATS?
Becky: Tina, that’s really intriguing and I look forward to hearing more about that author voice narration. But let’s talk for a moment, first, about audiobooks as a genre. I’m curious to see what you’ve noticed about the trend of people buying audiobooks rather than other formats.
Tina: It’s been an interesting art because audiobooks are certainly not new. The first audiobook was produced during the Great Depression, and I believe it was a Christmas story. They’ve always been around. Those of us who are a little bit older will remember books on tape and getting them out at the library, things like that. But up until the shift in the market about six, eight years ago, where audiobooks became digital, the production of audiobooks was generally relegated to traditional publishing. It was very expensive to do and very expensive to distribute, because everything was in a hardcopy, and first on tape, well, first an album, then on tape, and God forbid, on 8-track, and then ultimately on CDs. So when everything went digital, and Amazon and Audible became the same company, when voice acting and narrators became available more online, we had the rise of the gig economy, all of these things kind of created a perfect storm for the rise and the renaissance of the audiobook. So audiobooks have risen in sales year upon year, in double digits for the last eight years. And some of those years, it’s been a 20% to even 25% rise in the sales of audiobooks. So it’s a billion dollar industry in the US alone, and the accessibility of it is largely what makes them so so so popular.
WHAT ARE SOME REASONS AN AUTHOR WOULD CONSIDER INVESTING IN AN AUDIOBOOK?
Becky: Well, as the wife of a man who only consumes books via audio, I know that there are many people who really are drawn in a big way to that ease of being able to listen while you drive, or listen while you get something else done. And I think in a way, you already answered this question, Tina, but I’m gonna ask it anyway. What are some reasons an author would consider investing in an audiobook?
Tina: Well, you definitely have to look at what your purpose is, and I’m really glad you asked this question. So on the nonfiction side of the equation—fiction is going to have a different answer, and I can touch on it if you’d like—but on the nonfiction side of things, an author wants to look at doing an audiobook to access a wider audience, first of all. A lot of executives, C-suite folks, people who are decision makers or at high levels in their career, often listen to audio, or listen to audio and buy a copy of the book so that they can switch formats because they can multitask, and also because audiobooks you can listen to at faster speeds. So I know lots of people, including myself, who might put an audiobook up to one and a half time speed, in order to be able to consume the information and get what they need, and then maybe have a hard copy of the book to reference back or make notes in as they go, using it as a learning tool. And they use it to keep your brain juicy as you go. So having an audiobook does open up those markets. An audiobook is also a marketing tool and it is an evergreen marketing tool, just like your book is. So using snippets of your book, in audiograms, in book trailers, in different parts of your material, or even potentially as material to create a course or modules in the backend membership site that you might have, you can use your audiobook in all of these different ways as an asset, not just distributed on Audible.
WHY MIGHT AN AUTHOR CHOOSE TO NARRATE THEIR OWN BOOK?
Becky: So Tina, this might be a good time to talk about this idea of an author narrated audiobook. Why might an author choose to narrate their own book?
Tina: Well, speaking as an entrepreneur myself, I would say that we all have egos, so that’s really the first truth. You have to know that it feels, if you’ve gone through all of the process of writing a book that is part of your soul on paper, and it is in your voice and of course, you want to have the experience. And I hear this all the time, “I’m the only person that could narrate this book.” Now, that’s not actually true, but an author may actually feel very strongly about that. We should probably also, if we have time, talk about why an author wouldn’t narrate their own book, because most of our authors come to us assuming that they are going to narrate their own book. But for those who do want to have that, if you are going after speaking gigs, if you want to have your voice known in a particular industry, or if your voice is already highly associated with your work, you have a popular podcast, you’re a TED speaker, so on and so forth, there may be some congruency to having your voice on the book. At least in part, not every author narrates their entire audio book, sometimes we do what I lovingly call a Tony Robbins sandwich, which is a hybrid version of the book where the author introduces the material, does the introduction or the first chapter, and then kind of hands it off to a professional narrator who shares similar vocal qualities as the author, and certainly has similar energy as the author, and then the author comes back at the end of the book to wrap things up. Sometimes there’s a happy middle ground between the two, given how busy most of our authors are.
WHAT ARE OTHER REASONS AN AUTHOR MAY NOT CHOOSE TO NARRATE THEIR OWN AUDIOBOOK?
Becky: Well, that’s an amazing idea. And so in addition to being maybe too busy to narrate your own audiobook, Tina, what are some other reasons an author may not choose to narrate their own audiobook?
Tina: Well, not every expert has, first of all, a great voice. Not every expert has the desire to do it. That has a lot to do with it, because it feels like a slog behind the microphone. Because narrating an audiobook is no joke. It takes time. It takes discipline. We fully produce and direct our authors through the process. We remote into their home offices, make sure that we get great sound quality, all kinds of great stuff to support them. But ultimately, if you aren’t feeling it, you’re not going to have a good audiobook. And so not everybody is a verbal communicator. They might be really strong in writing, but not really enjoy a lot of speaking, particularly in long form narration like an audiobook requires. So there’s a really important cocktail of desire, skill, experience, and time that go into whether we determine it’s a best path forward for an author to have their own voice on the book, versus a professional narrator on the book. And not for nothing, but some authors may actually have either physical or other issues happening, that it’s not a good fit for them, depending on what they have going on in their lives or their abilities.
WHEN IS THE BEST TIME FOR AN AUTHOR TO RELEASE THEIR AUDIOBOOK?
Becky: That’s really helpful. So when do you find is the best time for an author to release their audiobook?
Tina: We tend to have authors come to us in one of two areas, or one or two timeframes, I should say. One is that they’re getting ready to launch a new book. And if it’s an author narrated book and they’re planning on doing preorders for their book, there are some technical caveats to when you can actually get your audiobook launched, particularly on Audible. Audible is the 500 pound gorilla in the room when it comes to audiobook distribution. They do own about 60% of the market share in audiobook sales. So not being on Audible is going to be a problem for you if you’re not there. So they have some rules about when you can get your audiobook out. But generally we can get pretty close, with an author narrated audiobook, to your launch date. And that’s kind of one scenario, you’re launching a new book and you end up putting the audiobook out, either at the same time as the other versions of it, or it’s a staggered launch anytime generally, within the first six months of the launch, there’s a lot of advantages to doing it that way, because it extends the life of the launch and you can get the same audience excited about a new format, or reach people that you haven’t reached before. So it’s a nice marketing technique to stagger your audiobook launch after the hardcover or ebook versions of the book that might come out first.
The other version of audiobook launches comes into play when we have a book that could use a second life. Many authors come to us and they say, “I wish I could relaunch my book, knowing what I know now.” They may have had a difficult relationship with their original publisher, or they didn’t have the chops that they have now in marketing. So an audiobook is a way to give your book a second chance, and basically have a second launch, and that’s really valuable as well. Some folks even want to do a second edition of their book or add new material to it, so that comes into play as well.
Becky: That’s all really great advice and aligns to what I’ve coached authors to do. So I’m glad that we’re on the same page. It’s encouraging to hear.
WHAT DOES THE PROCESS LOOK LIKE?
Becky: Tina, I’d love for you to explain to our listeners about the steps that you take, as you coach authors through this process. Obviously, you mentioned that it’s done for you. So you’re creating the audiobook for and with them. Tell me about those steps and about the timelines, so that if our listeners are considering investing in an audiobook, they know what to expect.
Tina: Yeah, let me talk about timelines first. So generally, we’re looking at about 90 days in either case, whether it’s author narrated, or professionally narrated. Some of this highly depends on the availability of the author, certainly in the case of the author narrated, but also in the case of professionally narrated, because there are key times that the author is needed to make choices. So for example, in the professionally narrated case, we have an audition process that is very robust, and we get about 150 auditions, per book, on average. We curate all of those auditions, first for sound and goodness of fit, and also the energy. Can we actually believe that this narrator is delivering this material? All of that gets done on the first round.
The second round is professional vetting. Can they meet the timeline? Can they meet the budget? How are they to work with? So we do all of that, before we present our authors with a list. Generally, we have about eight to twelve choices of our top picks, with their auditions in our notes on why we think they’re great. But we need the author to have a little time to listen through those things, and make a choice. So depending on how busy the author is, we can throw timelines off based on how much time they take, or God forbid, if they decide to make decisions by committee, which could happen. But the author is one of the couple of key things that we do that are important, because the author has creative choices, we’re not taking over the process like a traditional publisher would. We also don’t take any rights or royalties. So we keep our authors involved in the creative process, one way or another.
So in the case of professional narration, once we have a narrator selected, and we’ve produced kind of the first 15 minutes or so with the book, and everybody’s on board with the tone and the pacing, the characterization that the narrator is using, the process goes quite quickly. And we, of course, handle all of this, not just the narration and the direction, but the proofing, the editing, the mastering, and after the author has had a chance to sign off on everything and it’s all good to go, it goes into a quality control process. Quality control on Audible can take up to 30 business days, so that’s all part of that 90 day period that I’m talking about.
Similarly, on the author narrated side of things, I mentioned before we do sound checks, we do all of that. And then it’s a matter of scheduling the recording times, and you cannot bang out an audio book in a day. Most professional narrators don’t record for longer than two to three hours a day. So a non professional—like even a professional speaker—very, very rarely do we run into authors who can narrate for longer than two hours at a time. More likely it’s 90 minutes without losing gas, without their energy dropping into their feet, and that’s okay. But you do have to account for that in the schedule.
WHAT IS THE AVERAGE LENGTH OF AN AUDIOBOOK?
Becky: What would be the average length of an audiobook, in this nonfiction kind of thought leadership experts space?
Tina: A lot of our books are right around the 30,000 to 50,000 word mark. When you get into really short books, 20,000 words or less, they don’t tend to do as well in sales for audiobooks. There are some exceptions, of course, simply because audiobooks are generally sold on a membership basis. So when you are an audiobook member of Audible, and you have a credit that you can use on an audiobook that is an hour and a half or two hours long, versus eight or 10 hours long, the perceived value is higher on the longer book. Now, that’s not to say that you shouldn’t do an audiobook version of a shorter book, but we might tweak the distribution strategy, and talk with you further about how that audio is going to be used to the best advantage.
Becky: Wow, I am learning so much today! I am sure our listeners are as well.
WHAT’S THE RANGE OF INVESTMENT THAT AN AUTHOR SHOULD EXPECT IF THEY WANT TO CREATE AN AUDIOBOOK?
Becky: So my final question as it relates to audiobooks, Tina, is what’s the range of investment that an author should expect if they want to create an audiobook with the type of support that your organization provides?
Tina: Sure, absolutely. I think that for most books, on average, we look at somewhere in the $3,000 to $5,000 range. Sometimes less for shorter books. Sometimes more if somebody wants multiple narrators and they want music added. We’ve had a few specialty books that we’ve done that have even incorporated the audio from video clips and things like that, that have happened from major events, and whatnot. The average kind of cost of an audiobook with everything included, including the distribution, is definitely going to be in that three to five range.
Becky: I appreciate that transparency, because I think it really sets people up to consider whether this is an investment that they’re prepared to make.
ACTION STEPS
Becky: So, Tina, our listeners are used to us always giving them action steps at the end of every podcast, because this is the book marketing action podcast. I know you have a couple of action steps that you’d like people to take today.
Tina: Oh, yeah, for sure.
Read your book out loud. The first thing is, have you ever read your book out loud? Take a couple of chapters of your book and just try reading it out loud. See how it feels. See how you like the material. Most of our authors, when they read their book out loud, which we have them do before they step into any kind of recording situation, they have a series of reactions to their own work. We all do. You also have a series of reactions to the sound of your own voice, and that’s okay too. But try it on, try it out and see what that’s like for you. If you’re in the process of writing a book, definitely read the book out loud before you finalize your editing, you will find all kinds of things there to make the book more narrative, maybe to shorten up sentences a little bit. And you’ll even catch errors that you didn’t catch when you were just doing it visually. So that’s really the first thing go read your book out loud.
Download the step-by-step guide. The second thing is, is that a lot of the things that I talked about today, we’ve put into a guide. And we also have frequently asked questions and all kinds of good information, best practices, and a full kind of step-by-step guide on how to get your audiobook done. And you can find that at Launchyouraudiobook.com.
RESOURCES
Learn more about Tina Dietz’s company, Twin Flames Studios, here.
If you want to learn more about how successful authors leverage their books, download Tina’s free guide here.
If you found value in today’s episode, we hope you’ll take a moment to share it with someone else who might benefit from it. If you have any questions or topics you’d like us to cover, please email Becky Robinson here.
Audiobook sales are the most rapidly growing segment of the publishing industry. Registering double-digit revenue growth for the past few years, it is having a renaissance that can no longer be ignored. How can authors capitalize on this massive opportunity? Robin Colucci brings an expert on to the podcast to help us understand this booming industry. Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, corporate podcast producer, and vocal leadership expert. Her company, Twin Flames Studios, helps authors and experts amplify their voices through audiobooks, podcasting, and other means. Listen to her discussion with Robin and learn why you should be looking into audiobooks as the new golden goose in publishing.
The Renaissance of Audiobooks and How to Capitalize on It with Tina Dietz
Our topic is audiobooks. Audiobooks sales and consumption have been booming. This is the most rapidly growing segment of the publishing industry. It’s been on a growth surge for the last few years of double-digit revenue growth in the field of audiobooks. In 2019, we had another epic year of audiobook sales with 16% growth. The total sales in audiobooks were $1.2 billion. This is a phenomenal thing that’s occurring. I wanted to bring on an expert who could help us understand a little bit more about audiobooks, how authors should be thinking about audiobooks, and what we might be able to do as authors to capitalize on this massive opportunity. With that in mind, I have brought on Tina Dietz.
Tina is an award-winning and internationally acclaimed speaker, audiobook publisher, corporate podcast producer, and vocal leadership expert who has been featured in media outlets including ABC, Inc., The Huffington Post, and Forbes. Tina’s first podcast, the The Start Something Show was named by Inc. Magazine as one of the Top 35 Podcasts For Entrepreneurs. Tina’s company, Twin Flames Studios, amplifies the messages of experts globally to their target markets via audiobooks, podcasting, and leadership. Tina divides her time between the US and Costa Rica where she’s part of a leadership team building a conscious community called Vista Mundo. Without further ado, let’s welcome Tina.
It’s my absolute pleasure, Robin. Thanks for having me.
I’m excited to speak with you because even though I’ve been in the publishing world for many years and long before there was such a thing as audiobooks, it’s an area that I don’t know a whole lot about. I’m as excited for myself to learn as I am for our readers.
It’s an interesting world and industry. I’m happy to share.
Book marketing is an evergreen thing. A little bit every day is better than a big push once.
We all know what an audiobook is. A lot of us listen and have them. Audible is the most famous platform for an audiobook. Something I learned or at least got a taste of in our previous conversations is there are other platforms. I want to know a little bit about that because as I said, this is where you have “newbie Robin.”
Audible is the 500-pound gorilla in the room. They’d been around for a long time. Audiobooks have been around in one format or another. Since 1929 was the first audiobook, which was on an album. Audiobooks were on albums and then they were on tapes. A lot of us remember Books on Tape for years then moved to CDs and then, of course, it moved digitally. It was in the digital transition that happened that audiobooks have received a huge resurgence and a huge renaissance.
Prior to that, one of the first audiobooks I listened to as a young adult was Deepak Chopra’s Magical Mind, Magical Body. It was 12 or 16 tapes. I could not keep track of those damn tapes. I was always like, “What tape is next? I don’t remember which one I was listening to.” When digital audiobooks came about, it changed the game and much like the iPod Nano and the iPod in general changed music. Audiobooks changed in the same medium. Audiobooks, music, podcast, all of this audio content has had a tremendous rise in the last few years.
Audiobook Renaissance: Audiobooks are not as popular outside of the English-speaking world. However, they’re having a tremendous rise in countries like China and India.(Image via The Author's Corner)
It’s such a drastic thing that in my mind, there weren’t audiobooks available. Luckily, I haven’t been in the publishing industry since 1929, so that’s a relief. It’s interesting because you’re right. As soon as you started saying it, I’m like, “the tapes!” It was clumsy. It was difficult to manage. You had to keep track of where you were. You could lose one and lose a whole chunk of the book, and you had to be home. You had to be somewhere where you could also use the equipment.
If you didn’t have a car and Walkmans, things like that, that’s where things got more popular in that era. Prior to that, with albums, you couldn’t do that. I remember being a little kid sitting in front of my record player, having the book, and record from Disney. When Tinkerbell rings her little bell, it’s time to turn the page. I loved those when I was growing up. Those were fun. It was part of learning how to read. Audiobooks have this lovely, rich tradition, but because we live in such a different era now with the internet, digital, Bluetooth, and all the technology we have, as you said, the dots don’t necessarily get connected between the two.
Audible, in that pivot, does hold more than 60% of the market share in audiobooks worldwide. Audiobooks are not as popular in other places of the world outside of the English-speaking Western cultures. However, they’re having a tremendous rise in countries like China and India as the markets have opened up. I’m waiting with a bowl of popcorn. I’m excited to see what’s going to happen there. Going back to your original question, there are a lot more outlets than that.
There are more than 40 other audiobook outlets. This goes everywhere from your libraries. Most people get audiobooks out of their libraries. Those are usually using apps like OverDrive and Libby and sometimes Hoopla. Those are the three big ones for libraries. Those are the apps that they go through. There’s also Audiobooks.com, Downpour, Scribd. Blackstone has their own thing. You can purchase audiobooks through NOOK and other places as well. There’s a large distribution world for audiobooks out there.
I’m curious when a library purchases an audiobook, do they purchase a license or do they purchase a single audiobook like they put a book on the shelf?
The world of libraries does work differently than the retail world and it’s not an area that I have a tremendous depth of expertise. I’ll be transparent about that. To get on the radar of libraries is a lot more challenging. It depends on the types of titles that they’re looking for and their yearly budget mandate. Every community is different. As you can imagine, the number of libraries across the US alone is huge. It’s in the tens of thousands.
Getting into libraries can be an entire strategy in and of itself. The way to get on the radar of libraries is a little opaque because you can’t campaign libraries. You could but it’s a little different. The licensing works different for libraries. They have to purchase more than one license in order to be able to pass it around, so to speak. There are some people in the industry who specialize in selling books to libraries. The audiobook and the book process for purchasing to libraries is, from what I understand, quite similar.
Make a note to get me that contact. That could be also an interest.
It’s a great niche.
I did a little research for a client. They were writing a book that was more for school-age kids. There are over 46,000 school libraries, nevermind other libraries. In K-12, there were over 46,000 libraries in the US at that time. There are all these different platforms but Audible has the lion’s share. I’m curious when you’re working with a client on an audiobook, since we jumped in distribution, what is your goal when someone comes to you for help with an audiobook? Do you focus on Audible or do you try to get them any? How do you look at all these platforms that are available as part of your strategy?
We have to look at the overall goals of the author. We work with non-fiction authors. Fiction goals and non-fiction goals are very different worlds. Generally, the goals with the fiction author is to sell copies. That’s the only name of the game. Whereas a nonfiction author has their book. It’s being used in service of building their platform. Selling copies is important but if you’re selling bulk copies of your book, you’re more likely to sell them in bulk when you’re speaking or to be handed out as a promotional item as a loss leader, or various other things.
Getting speaking gigs, attracting clients, getting press, media attention, all of those things. The goals are different so the strategies are different. What binds the two together is, first of all, distribution platforms. Secondly, everybody does want to sell copies and wants visibility. The third thing is that book marketing, it’s you and I could agree, is an evergreen thing. A little bit every day is better than a big push once. That’s where authors get tired. We could have a whole conversation about that.
As you said, with the non-fiction authors especially, I always tell my clients, “Look at what activities you already are doing to grow your business or you know you should be doing and do those to promote your book because it will pay you off way bigger.” It keeps the book in the conversation that way too.
Going back to your question about what we focus on: We have to look at the goals and the overall strategy of the company or the individual first. What do you want your audiobook to do for you? What do you already have in place? Do you have a marketing team? Do you already have strategies for your book? How is this going to dovetail with all of that? Usually, in terms of distribution, what we end up recommending for the most part, particularly for a newer book. If you have a book coming out as a launch and the audiobook is coming out right around the same time as your book is launching or say within six months afterwards, then what ends up happening is they’ll be distributed exclusively through Audible, Amazon, and Apple Books for the first year, which takes advantage of a couple of things. One is a higher royalty rate. Royalty rates for exclusive distribution of 40% versus 25% for non-exclusive distribution. The other thing it takes advantage of is being able to focus on pushing your marketing, your customers, and your audience at one platform.
Amazon, Audible and Apple Books, that’s one?
Technically, that’s considered exclusive distribution because Audible and Amazon are the same company and Apple Books has an agreement with Audible for distribution. It’s an automatic also-run thing.
I’m going to guess Apple Books is the second biggest platform. Would that be accurate?
No, because Apple only holds 10% of the cell phone market. It seems like it’s everywhere but on a worldwide basis, Android is a much bigger player in terms of the cell phone markets. Apple is amazing in their marketing and they’re amazing at creating evangelists for their brand.
Audiobook Renaissance: The most important factor in someone deciding to purchase an audiobook is the quality of the narration. (Image via The Author's Corner)
This exclusive distribution, you said for the first year.
Yes. You then can evaluate after the first year and decide if you want to continue on or if you want to go with non-exclusive and then get the audiobook out to a bunch of more platforms.
What would be a good reason to be on? I’m wondering, if you’re getting 40% royalty and then it goes down to 25% royalty, does it ever add up like getting that extra market share offsets the decrease in the royalties?
It comes down again to marketing and the goals. If you don’t market, it’s not going to make any difference either way what it comes down to. It’s a marketing opportunity to change your distribution. Once you have your book on other platforms, you can make announcements about it like, “The audiobook is now available here. Did you know that this existed?” Much of marketing in our digital age, particularly on the 24-hour news cycle that is social media is coming up with interesting little, “Did you know,” pieces of information. It’s much like being nominated for a book award, getting a book award, having your book in a new place, or having a speaking opportunity. These are all little snippets of information to offer to your audience to stay top of mind. Additional distribution creates an additional opportunity for content to market your book.
What I’m getting out of this is that you’re adding these other distribution platforms, piecemeal, not all at once.
You submit it all at once but they tend to come in onesie-twosie in their approval process because you’re using a portal. The portals that we use and these are a self-serve portal. Not just for publishers but for people who want to self-publish as well. ACX.com is the common self-publishing backend for audiobooks for Audible. FindawayVoices.com can be also used for Audible but it will also help to get your book up to 40 additional platforms. Not everybody is going to take your book but a lot of them will.
What should I have asked you about the distribution that I didn’t?
That’s a lot of the broad strokes of that particular thing. The only thing about distribution that people need to know is that at least in the beginning, it’s something you want to stay on top of and go in. Read your monthly reports, get familiar with the notations that are made because that’s market research for you. What channels are working for you? What is not working for you? What are your best places to define readers? Certain distribution channels also, individually, if you look into them, may have more opportunities for you to promote your book in different ways.
Some paid opportunities usually come up. For example, Findaway and there’s this program called CHIRP, it sends out a daily email for audiobook deals. You can submit your audiobook to CHIRP once it’s been accepted through these other channels. Your book gets pushed out on a daily email to over 100,000 people. Now, you’re going to give them a deep discount on the audiobook as a result. If you’re talking about nonfiction and building an audience, building notoriety, all of that, that can be to your advantage.
I want to talk a little bit about audiobook production because one thing that we see is there seems to be two tracks. We either have the author themselves read the book or there’s a voiceover artist.
That is correct. Occasionally, that’s a hybrid of the two. That’s our third option.
Talk to me a little bit about what are the things like if an author comes to you and they’re like, “I’m not sure if I should read it myself or if I should hire a voiceover artist.” What are some of the things that an author should be thinking about when you’re looking for it?
One of the things the author should be thinking about, again, comes back to the purpose of the book. First of all, most authors who write non-fiction who are building a platform will come to me and say, “I have to narrate my book. Nobody can do it like me.” That is the first assumption that we question because that may be true. However, the most important factor in someone deciding to purchase an audiobook is the quality of the narration. Even if the author can read the book out loud in a way that they feel characterizes the book correctly, whether that translates or not to a listener receiving it the way it’s intended is an entirely different matter. They may feel like, “This is how I need it to be read,” but their listener may be going, “That is not what you’re portraying.” That is one of the things we have to take a look at and evaluate.
A lot of the folks we work with, our speakers narrating an audiobook is different than public speaking. It’s a tool. It’s a different animal. When you’re up on a stage, public speaking, you’re speaking one to many whereas on a podcast or a narration, you’re speaking one-to-one. You can’t get out there and be like, “Ladies and gentlemen, we’re going to be doing all of this and talk about audiobooks.” It blows your face off. You also can’t be boring but you have to slow down with an audiobook because audiobooks are at a slower pace than most other kinds of speaking. There’s a balance there. The breathing is different.
Recording an audiobook takes time and that’s if you hire a professional. If you want to go DIY, double that time and add a bottle of vodka.
Even the duration of time that you have to spend recording an audiobook—it’s not just a matter of reading the book. It’s reading the book in such a way that it sounds like you’re not reading it. There are all of these factors that go into it. In the early days of developing the company and the services and all of that, we did experiment with a number of different ways of working with authors who wanted to narrate their own books because it is an important thing. About 1/3 of our authors self-narrate and about 2/3 work with a professional narrator. That’s the way it shakes out. Some because they don’t have a great voice for narration.
They’re great for a keynote, but if you had to listen to them for 6 or 7 hours, no. Again, a different animal. There may be some physical issues. One of my favorite authors, brilliant book, brilliant man, and a rare form of head-neck cancer. He couldn’t narrate his entire book. There was no way. We did what I like to call the Tony Robbins Sandwich with his book. Tony Robbins narrates the first chapters and the last chapter of his book and has a professional narrator do the middle. That’s what we did with that particular client. It worked out well. Those are some of the factors.
Audiobook Renaissance: There need to be more opportunities for a diversity of narrators. One of the reasons people didn’t listen to audiobooks more is because they were boring.(Image via The Author's Corner)
There’s something in here because when you were talking about a speaker on stage being one-to-many, an audiobook is a one-on-one. I want to point out an idea that goes along with that. It’s something that I speak about fairly regularly is this idea of how a book is the best way when you’re thinking about a marketing avenue to create intimacy to your prospective client or with your reader when we’re talking non-fiction. It’s often your prospective clients or somebody who’s going to be influenced by you in some way. What you’re saying about audiobooks and even the tone of the voice, the pace of the speech, volume, and everything else, I never thought of it before but you’re right. It is a one-on-one conversation, just like the writing is but it’s important to get that across. It’s even different if you’re standing at a book signing in front of the room and reading an excerpt.
You have more bodies there and different energy.
That is one-to-many, but an audiobook is a one-on-one conversation. One of the things is vocal quality. Even the amount of time the author is willing or able to—
The time is a big factor. I’ll give you simple math, 10,000 words of a book are about one hour of audio. You’ve got 40,000-word book, you’ve got about a four-hour audiobook. That four hours of the audiobook is going to take about 10 to 12 hours of recording time. This is working with a professional organization like us. This is not DIY. For DIY, double that and add a bottle of vodka. It’s not just me saying this and do a shot for every hour of audiobook you do, it’s a drinking game. Split up into 2 to 3-hour chunks because that’s about as far as you can go with our vocal fatigue and energy issues and all of that.
What we do to work with the author and take the technology out of their hands and also to give them the objective feedback and a person to play off of, is we do the full direction of our audiobooks, but we do it remotely. We have software we’re able to remote in to wherever the author is anywhere in the world, help them make sure that their sound is tuned correctly, we’ll suggest a microphone, make sure they’re in the right place in their home or office to record. We then fully direct and record the audiobook for them to the entire process. That creates a wonderful product. It also takes a lot of the stress and pressure off of the author. All they have to do is focus on delivering their message and being natural about it and that helps a lot.
You’re able to give them feedback.
Yes, so it makes it a lot easier to catch issues. A lot of our authors have charts, graphs, and exercises in their books. There are industry standards on how to narrate those. We’re able to live coach people through all that process as well.
Let’s talk a little bit about the other side of hiring vocal artists to record your audiobook. What are some of the things that you advise authors to consider when they’re trying to make that decision? Let’s say they’ve decided, “I’d like to use the voiceover artists.” What are some of the things that they should be thinking about as they’re deciding? What’s that going to look like?
I have done professional narration. My background's as a therapist. As an entrepreneur of multiple businesses, did business coaching for years, but the voice acting was a paid hobby for me because I love a stage and a microphone. The masterclasses I took on audiobook narration had me have this epiphany about all my colleagues and clients who are doing bestseller campaigns, why aren’t they doing audiobooks? That was the rabbit hole I went down. That’s how I got there.
Between the podcasting and the audiobooks, microphones are a big part of my day one way or another. Narration and voiceover work in its industry. It has its own language and standards. Coming into that world as an author or as a business owner, there are some things you need to know about that industry. When we send out auditions, there are key pieces of information you need to provide to an author in terms of, what are you paying? What section of the book do you choose for an audition and how long it is? Where do you choose from the book?
Other key pieces of information that the narrator is going to need. If you want somebody to emulate your energy and have similar qualities to your voice being able to articulate, what are those qualities that are most important? What are the key pieces that somebody needs to know if the book is going to, first of all, resonate with them and what they need to deliver to you in terms of an audition? A lot of mistakes that authors make doing this on their own are putting an audition piece out that’s way too long and then being offended when somebody only sends back one minute of an audition. Auditions need to be short. Another thing that happens a lot is getting into the production of the audiobook and not having been clear upfront about the number of characters or the type of characters, even in non-fiction.
A lot of the pronunciation issues can come in regionalisms. We had an issue a while back. We keep a running list of these and this one we hadn’t run into yet. We had 38 replacements. You can’t go back when in audio like you can in text and do a find and replace. This narrator had to go back and we worked with the other because normally, we wouldn’t even allow that change at the end. That’s something that needs to be discussed upfront. Fortunately, the narrator was game and it all worked out but she would have had to replace entire paragraphs or entire sentences depending on the situation in the book. These are the things we get ahead of and get on top of. Occasionally, things happen as I mentioned. We get ahead of it 99% more than working through it on your own. Those are a few things.
What is the question that an author asks themselves even going into that? How do they know to tell somebody that they want that? It made me think of The Chicago Manual of Style which we both know is the publishing industry bible for punctuation and everything. It’s a perfect book except you have to know there might be a mistake to look for the correct way. How do you help authors figure out what to ask for in even a situation like that?
We have a whole onboarding process where we go through things like that. We have protocols, guidelines, and all of these things that we walk people and authors through to help prevent things like this. Everything from names to medical terminology and other types of regionalisms even down to looking at, “Are there any characters in your book, even if it’s nonfiction, who are they? What do they sound like?” One of my favorite books we ever did so far is called Tiger Bravo’s War. It is a ten-hour audiobook about the Vietnam War that I would put up against Ken Burns any day of the week.
Our narrator who works with us in the company now on our podcasting divisions. He’s a wonderful guy named David White. He did an incredible job of nuancing about 15 or 20 different soldiers’ voices inside of this documentary-style memoir. Getting those characters out front, getting a sense of who they are, and having the narrator demonstrate that before you get too deep into the production, that’s important.
I want to bring up something because you cleared a memory for me of an audiobook that I was listening to and I was enjoying. I believe the author Red Moskoff. They did a character and they brought in a different voice. By the way, this was traditionally published—New York Times. Not only was it a terrible Middle Eastern accent, it was so bad that it sounded racist to me. It’s offensively bad.
They went full Apu from the Simpsons.
That’s a perfect analogy. I was going to say it was like a Breakfast at Tiffany’s nightmare. I still enjoyed the book but every time that would happen, unfortunately, it was more than once in the manuscript. I would cringe and it nearly ruined the experience for me. What about characterization, especially when it’s clearly across cultural narrations? This seems to me to be a real potential minefield. If you could you say a little bit about that.
There is always something to get better at.
It can be. We produced a book that was author narrated and it was an emotional book. As I’m talking with potential clients and scanning through their books, a lot of them are highly emotional. I was crying in the first two pages of this guy’s book. He was writing it and he was an angry, abusive man. It was about his healing journey and what he wanted men to know. He had traveled to many countries as a professional Rugby player. He had voices of these people from different countries and cultures. He had a lot of facility in doing this.
He was able to slip into their skins—which most authors don’t have that ability to do. One of the things that the director did is he went and listened to other authentic accents to see how far off or how far on the author was and to make sure it didn’t come off as mocking or disrespectful in any way. There are ways to handle it in the direction process. Professional narrators are sensitive to this because they want things to be represented accurately. That comes down to the audition process and vetting people.
I didn’t feel like we needed the accent in that book I’m telling you.
A lot of times it’s not necessary or there’s a shade. You don’t have to hit it hard.
Why is this even happening?
It happens a lot with male narrators doing female voices as well. Some are brilliant at it. Some of them will characterize female voices as whiny, shrewish, or childish. That’s an issue in the industry that gets brought up regularly and on both sides. Women doing male voices, men doing women’s voices because it’s one narrator. Full cast recordings are still quite rare in the industry because of the cost of production. Some of them are great, like The Graveyard Book by Neil Gaiman, but particularly in non-fiction full-cast recording.
I’m glad we got a chance to talk about that. It left quite an impression on me.
If we have culturally diverse authors and one of our authors is from China. We opted not to have him do the narration. His articulation isn’t quite up to speed. It might be hard for the listener. He’s a brilliant speaker from the stage—he’s fantastic. But 8 to 10 hours on an audiobook will be harder. One of our biggest challenges has been finding somebody who is Chinese-American or Chinese immigrated to the US, a professional narrator who can do this voice authentically.
Have a hint of the authentic accent without being thick.
It needs to be real.
That’s another aspect of this. If the author is an immigrant or something in the US.
We have several books in the pipeline that we know our narrator searches expanded because there need to be more opportunities for a diversity of narrators. For years, it was, “This is Audible. I’m an Audible guy.” That’s one of the reasons people didn’t listen to audiobooks because they were boring.
“I’m a suburban white man Audible.”
“Can you see my blue suit just from the tone of my voice? I bet you can.”
“On weekends, I wear khakis.”
“I play golf.” I’m a professional instigator, I should warn you.
What I wanted to say is this sounds like a heck of an opportunity. Let’s talk a little bit about investment-wise. What’s the difference when we hire an artist to record our audiobook for us versus doing it ourselves?
There are a couple of levels. We try to keep the cost of author narration and the cost of professional narration very similar. The business model we’ve created has allowed for that because counterintuitively to a lot of people, it used to be in our company that author narration was way more expensive. I run into that all the time but think about it. We had to train the author on a whole new skillset. We had to research studios. We had to pay studio time, which is hourly, and studio time, depending on where you are in the world, is anywhere from $50 to $250 an hour. The editing was a lot more intensive because we weren’t doing what’s called Punch and Roll recording. We weren’t doing live direction. Studios will give you a sound engineer who’ll tell you if you’re screwing up but they just record the whole session. We stop, back up, and record again to get rid of a lot of those errors.
The comfort level of the author was tense because even with training them ahead of time, it was crazy. All of those factors make for a much more expensive prospect. We’ve got things down and we have a negotiated rate with our narrators that we’ve got a sweet spot. However, we do also have a premium level for narrators. These are folks who are in the Actor’s Union, SAG-AFTRA. The minimum required hourly rate to work with those folks is $225 an hour. That’s what’s called a per finished hour rate. That can include multiple things. That’s not studio hours. I go back to that 40,000-word book is four hours long. It would be $225 for four hours. That’s the math we’re talking about here. We’re not talking about 15, 20 hours in a studio at $225 an hour.
Audiobook Renaissance: It’s always better to experiment, beta test, and interest focus group things out before making a big launch. (Image via The Author's Corner)
That’s a lot more reasonable than I would have been imagining.
The average audiobook that we produce is somewhere in the $2,800 to $5,000 range.
I’ve heard of people charging 2 to 4 times.
It can get high depending on how much margin they’re adding. If you’re working out of New York or LA, your price automatically goes up because the cost of production is much higher in those cities.
If you’re hiring the talent or as you said, you were able to do it remotely, that’s not as expensive.
All the companies I’ve ever owned, except for my first one, was in completely remote. For years, we’ve been 100%t remote and my team is across North America and Europe.
A lot of businesses like mine are similar. We were already working remotely. The pandemic added my social life to the remote category.
I lost all my coffee offices for a while. I know that talk about first world problems, but nonetheless.
This has been informative. We talked about production, distribution, costs, and talent. The thing that’s occurring to me now is, you don’t have to reveal any names or anything. Do you have any stories of audiobooks either gone extremely well or horribly wrong? I always love a good story.
One of the reasons we changed the way we were doing things and I looked for solutions around author narration is because of both the amount of time that it took to work with authors that way and then having to go to the studio and the cost involved. Like with many things in business, a lot of what has to be handled upfront is expectation management. For people who don’t understand what it takes to edit audio and rerecord audio versus text, we call it a repeated education process and 90% of people get it. We occasionally do end up with someone who resists the training and coaching, and then after recording wants to go back and rerecord the whole thing because “now they have a handle on it” and think that’s included.
That is not the way that works. You can’t go back and do another ten hours of recording because you feel like it. You haven’t taken the coaching and been willing to do the work that needs to be done. Similarly, managing expectations on the professionally narrated side of things, it’s important upfront to get all of the expectations, voices, cadence, timing, pacing, and all these things are done. We do all that in what’s called the first fifteen of the book. We take about the first 15, 20 minutes, produce it, and make sure that it’s what the author wants before we produce the rest of the book.
We have an audiobook that created a tremendous amount of havoc in the author’s life because they realized in listening back to their own work, that they hated their work and wanted to shutter their company. It was intense. In hearing a third party deliver their work back to them, they had a breakdown. I’m a therapist by training but they were also in a different country, difficult to reach, and a long time difference. It ended up being an abandoned project with them not paying their bill because they decided to not move forward with their company. That resulted in some policy changes on our side of things.
Once you’ve been in business for a while, there are always a few items in the contract that were created in response to a specific situation.
That’s why contracts end up being so long.
They’re like, “We can’t let that happen again. Let’s set this.”
Making people’s initials in certain paragraphs is something we do because it’s easy like the terms and condition page to scroll to the bottom and check, “I have read it.” It is important to read. I don’t read all the terms and conditions either, but in contracts, I definitely read every word because there could be some questions there.
I’m thinking about that. They should have paid you but it could have been a great thing that happened for them.
That’s the thing and I don’t disagree. It was a case of somebody who was extremely well-meaning, had gone out, and they were putting themselves forward as an expert in an area that they had no experience in. It was all academic knowledge. It was all from synthesizing reading and going to workshops. They had never had a single client ever. They, unfortunately, spent over six figures in trying to launch this company. This is a lesson in entrepreneurship. I know there’s somebody out there who needs to know this. I’ve never told this story or alluded to this story anywhere in the media before. I built many businesses and companies my time and helped many other people do the same. It’s much better to experiment, beta test, and interest focus group things out before you do a big website, a book launch, or anything like that.
I want to add to that because this has shown up many times in my business that somebody will come to me in that situation. They’re like, “I want help writing a book.” I’ll be like, “Cool but I’m not going to be the one helping you.” You have no business writing a book about your expertise until you’ve developed some expertise. Unfortunately, there are a lot of people out there who will tell people, “You need a book so you can have a business.” It isn’t true. It’s such a dramatic illustration of a big problem but this is investing over six figures to launch a brand with nothing behind it. By the time he came to you, most of that money was spent.
It doesn’t matter what religion you are. When it comes to sales, you have to become a Buddhist at that moment.
This is an aftereffect of it.
I will let people write a booklet. Quick turnaround, test, and we do help people with that. That’s why I came up with that idea, by the way, was because I turned away thousands of people over the last years who came to me wanting to write a book in exactly that situation and said, “Go become an expert and then come back.”
Come back when you have some chops in what you’re doing. That happens more on the podcasting side of our company. I will pivot people from, “I need to start a podcast.” “No, you don’t need to start a podcast. You need to build some clientele, sell some stuff, and be in business.” I’ll pivot them from having their own podcast to podcast guesting. That’s a great way both to network, to generate content, to build authority, all of those things that you want to do without the massive commitment that it is to have a quality podcast.
I know we’re a little off-topic, but I agree with you. There are people reading this who need to know this. When people start a podcast, what they need to do is get clients. When they decide to write a book, what they need to do is get clients or do an audiobook. The problem is if it feels productive. They can get up in the morning and say, “I’m growing my business,” “I’m recording a podcast,” or “I’m working on my book.” What they’re not seeing is what they’re avoiding. If people don’t have clients yet and everything’s theoretical, it’s because they don’t feel comfortable with doing sales.
A lot of what shows up looking like productivity is an expensive, very long avoidance strategy that could eat up somebody’s entire savings and set them back in terms of their ability to generate momentum in their business because they’re trying to avoid sales subconsciously. What’s they’re saying is, “This is what I do. This is how much it costs, Mastercard, American Express, or Visa.” That’s what innate and they can tell themselves they’re being productive. That’s why it’s so destructive when people tell people that. It’s a double whammy. When they figure it out, their resources are drained.
I bootstrapped my businesses in the beginning for years working other jobs, whatnot is exploring, and all of that. Sometimes you get sold the dream. I grew up in a situation, my parents owned a business, and I was surrounded by sales. Even I wasn’t comfortable with sales until I was in my late 20s, early 30s, it’s always something to learn. There’s always something to master or get better at. It never has anything to do with making the sale, it has everything to do with your internal conversation, your personal growth, and your ability to create relationships. The sales has nothing to do with sales.
We can do a whole episode on sales. I look at it that the sales conversation is a quest for clarity and to help the person that I’m on the phone will come to a place of clarity. If the clarity dictates that we work together, we work together. If the clarity dictates that we don’t work together, we don’t work together. That takes all of the pressure off everybody. I don’t feel pressure to make the sale and they don’t feel pressured too or people like they’re being sold because that’s not what the conversation is about.
This was a mentor of mine that created a lot of clarity for me around sales. Robin, how do you feel about cookies?
I love cookies.
If I were to bake a plate of cookies, I would say, “Robin, would you like a cookie?” Assuming we were together and not social distancing, you would say yes, right?
Yes.
If I were in a room, I walked around, and I offered 100 people a cookie, some people are going to say yes and some people are going to say no. The people who say no, is there anything wrong with my cookie?
Nothing is wrong with your cookie.
The people who say yes, is there anything magical about that cookie special or does it mean anything?
No.
There are all reasons they could have said no. They could be diabetic, not like that particular cookie, allergic to one of the ingredients, not hungry, or on a diet. The cookie has nothing to do with me. It has nothing to do with my worth or even with my ability as a baker. People say yes or no. Ultimately, you go out into the world and you think about “selling something.” You’re offering them your cookie, and there’s nothing wrong with your cookie.
That’s a great analogy. That was the hardest thing for me to get over because I went from a place of being afraid of sales to I’m almost addicted to sales. I love selling. It’s fun. The big thing that I had to get over was taking it personally either I was lacking or what’s wrong with me. That’s how I did. I was having a lot of conversations in a short period of time to the point where I didn’t care.
That happens a lot with people learning how to like their own voices. They have to listen to themselves over and over again. I say all the time, “It doesn’t matter what religion you are. When it comes to sales, you have to become a Buddhist at that moment. You just have to practice non-attachment.” Temporary conversion. You can convert back afterward.
You can pick up all your baggage. Tina, this has been wonderful and informative. Thank you for sharing your insight, wisdom, and great stories with us.
Thanks, Robin. This has been awesome. I appreciate it.
Tina Dietz is an award-winning and internationally acclaimed speaker, audiobook publisher, podcast producer, and influence marketing expert who has been featured on media outlets including ABC, Inc.com, Huffington Post and Forbes. Tina’s first podcast, The StartSomething Show, was named by INC magazine as one of the top 35 podcasts for entrepreneurs.
In 2016, Tina was the recipient of the Evolutionary Business Council MORE award and in 2017 she received the award for Outstanding Audio Company from The Winner’s Circle. She is also a member of the EBC leadership body and a founding member of the Forbes Coaches Council. Tina was also the lead interviewer in the podcasting documentary “The Messengers” and featured in the film.Tina splits her time between the US and Costa Rica where she’s part of the leadership team building a community of conscious leaders called Vista Mundo.
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Yes, thank you for joining us.So please tell us a story of how Twin Flames Studios came to be.
Well, Twin Flames Studios is a high ROI Influence and Marketing company where we use audio to amplify the voices and messages of trusted leaders and companies all over the world. It's really our mission to help these people help these organizations get their word out to a larger audience in the very intimate form of audio, whether that is nonfiction audiobook publishing, or that is podcasting strategically for your business.
And it's important that we note that in these times of great change, these powerful voices are needed now more than ever.
My background, and my story, is a little bit more like the twisty journey of a lot of entrepreneurs.I grew up as an entrepreneur—my parents’ business—the super sexy world of wood burning stoves and fireplaces.
Wow.
Yeah, very exciting. But I never wanted to have my own business because I didn't want to be tied down to a brick and mortar like my parents were. And I'm an only child, so that business was my annoying younger sibling when I was growing up.
Right, the baby.
The baby, yeah.
So, I became a therapist, and I tried to be conventional. And that didn't work out so well for me—
Okay—
As many entrepreneurs—
The entrepreneurial spirit was still—
That’s right, within the blood.
Yes.
So, after working in higher education, starting a nonprofit, and also building a family—another family business with my father, the Nayada Institute of Massage—I stepped off into a full-time business coaching practice. And through the jigs and the reels over the years grew that practice.
It was wonderful, had young children at the time, we lived a mobile lifestyle, we sold our stuff moved to Costa Rica. And at one point because I was… had my own, like personal expression—I grew up a little bit of a theater kid—drama kid—and was looking for some outlets, creative outlets—I became a voice actor as a paid hobby. And through that process, and learning the audiobook industry as a narrator—I was exploring that—I had this epiphany “Well, wait a minute, I'm coaching all these people from all over the world who owned businesses—20 different industries, eight different countries—why aren't these folks who are publishing their own books doing bestseller campaigns? Why aren't they doing audiobooks?”
And it was that curiosity that led me down the rabbit hole first for audiobooks—I already had my own podcast at the time—had fallen in love with that world. And that is what led to developing this niche in podcasting and audiobooks for business owners, thought leaders and companies.
And so what would you say the difference is versus something that's on paper, versus really hearing a tone? What does that do for an audience to really hear a voice?
Well, you know, a couple of years ago, I had the pleasure and privilege of being the lead interviewer on a documentary about podcasting called The Messengers, you can find it I think it's on Amazon Prime. And that was developed by Chris Krimitsos and his team at the Podfest Multimedia Expo. And that was, that organization was younger at the time and wanted to really explore what is this industry of podcasting from an independent podcaster’s point of view, rather than monopoly, or NPR or the, you know, the big professional gigs.
So, I interviewed about 40, different podcasters from all different walks of life, different countries, different places, most of them didn't know each other. And the word that came up in every single interview independently was the word intimacy. Podcasting being this intimate format, you know, directly into your ears—becoming a voice in somebody's head, it's such a privilege. And that and then also the ability to do active storytelling when we're so wired to tell stories as human beings. So that's, you know, the audio format has a lot of advantages in that way. And it's also the most accessible form of media, you know, you can listen—as I'm assuming some people are right now listening to this podcast—when you can't read, you can listen when you can't watch. So, you can take it anywhere.
And as a coaching also involved in telling… teaching people how to speak as well as I'm sure some people aren't necessarily natural storytellers. Is that something you sometimes have to teach certain clients as well?
Yeah, actually, the body of work that I've been developing over time and will continue to do so is around what I call Vocal Leadership. And that's really about the instrument that your external voice is and learning how to tune that and play it beautifully to another level. And also, the internal voices that we have, which is really… if the external voice is the instrument, then the internal voice is the music, the sheet music that we're playing.
So those two things really need to be congruent in order to have a presence, and in order to move people the way we want to move them through stories. And then, of course, there's also the actual storytelling, and microphone techniques, and all of that good stuff as well.
The little details.
Yeah, exactly.So, our hosts… One of the things we do as a company as we get our podcast hosts together into a mastermind about quarterly, to connect them with each other, and also to provide additional support and training.
Okay
And that's, in addition to meeting with them one-on-one to help them with the strategy, you know, as their podcast is, you know, being aired.
Okay, and so that kind of goes to my next question—you mentioned Voice Leadership, and then how you can kind of take an extra step to really connect with the audience. So then, what does being a conscious business leader mean to you?
I think that the word conscious has… has not become overplayed, but it's important to take a step back and look at “Well, what does that really mean?” I'm so glad you asked the question.
And being conscious in your business means taking not just your business into account, it's taking the impact that you're making, or that you can make into account. And that has to do not just with the people that you serve, but it also has to do with how your business is set up. How the impact… How it impacts the people that work inside the company? Is it a win for them? Is it a good culture? Is it healthy? Is it helping people develop their dreams and goals? And is it good also for the people who are, you know, the founders? So, sometimes it's really easy as a C suite or business owner to get on this hamster wheel where you will—you burn out, right?
So, you really need to bring a conscious view… You know, taking these things into consideration. What are the deeper values that you have? And how do those infuse everything that you're doing, everything that you're saying, and the practices that you have? You know, unfortunately, being in the entrepreneur world, speaking world, as long as I have, sometimes you run into people who preach these incredible positive messages from the stage, but then don't treat people well behind the curtain. And being conscious means that you're congruent.
And that also comes back around to the—you know—the vocal leadership, or embodied leadership that we all strive to develop. When you are conscious to make sure that, you know, you're reflecting and having the… your internal conversations match what's coming out of your face.
Wow, that's the first time I've heard that sort of response as far as how it can be one way for the show, but behind the scenes things aren't matching, and how it needs to.So, would you say then, in order for things to be congruent, it has to start with the internal of the founder, of the person who's kind of setting the culture from the beginning?
Yeah, I would completely agree with that. You set the tone. The buck stops here, as the old saying goes.
And I think one of the important things about being a leader is being open enough to seek the coaching on that or to seek the feedback on that, not just from other experts, but also from your team, also from the people around you, from your, from your clients. And it can really take something to hear feedback about that. I remember years ago—I'll go in all the way back to my 20s—I used to get this piece of feedback all the time, because I'm a pretty intense person, you know, I—
I understand, yes.
There's this intensity, and there's this fervor, and there's this passion. And it's… they would say, “Well, could you tone it down a little bit?” Or “Could you soften your edges?” And—oh, my god—that was so offensive, that pissed me off 18 different ways. Because I thought, I just thought they meant that they wanted it, “You go be quiet, put in a box, and smile and do what you're told.” And sometimes that was the case. But what I came to understand later, is that it wasn't really about me, it was about them being intimidated by me. But where I can be kind, and I can be compassionate is learning how to read the room.
Right
And learning how to not, you know, quell or shut off my integrity or my passion, but to manage it in order to express it in a way that people can really receive. Because that's what's important to me, can you receive the message that I'm giving?
Right, right. I guess that’s one of the hardest lessons to learn—different people receive things in different ways.
Right.
I’m just passionate, I just want you to do great, I want us to do great. And just certain ways… it doesn't sit with people like that. And it's learning how to do that extra communication.
Yeah, I remember one of the most important conversations I ever had was in a leadership course really kind of intense one year-long course. And one of my fellow, very successful executive woman, she said—I was getting all ramped up about something—she said, “Why is this so important to you?” I said, “Well, the question is, why isn't it important to you?” And we had a really fascinating discussion about how different people have different capacities to feel. And certain ones of us are very highly sensitive and other people are not. And just, it really opened my eyes, because I really kind of just thought that everybody was like me, and turns out, nope—
No—
Not so much.
I had to make those adjustments. And so, where do you see your business going then in the next three to five years? And I'm sure… We're seeing that people are doing more audio both receiving and giving, than actual reading, and literature, and everything. So where do you see your business going?
Well, it's been a… we've doubled the company four years in a row, time on time. And I don't expect that that will happen forever, certainly—
But it's nice.
It's great so far. And so, we're in a big scaling phase right now. And also, in a position, you know, earlier, in 2020, when the pandemic really was affecting a lot of our colleagues, our clients, our customers, former clients—things like that—I was grateful that we were in a position because we've always been a fully mobile company. And of course, audio is much easier to do remote—that we offered, you know, a lot of—a complement just for free. We went out and said, “What… how can we help?” and offered teleclasses, and consultations, and things like that, to help different companies make use of this online space, make use of audio, both for internal communications, and external communications and marketing. And so, we've had… 2020 was really a banner year for us.
And going into 2021 and beyond we're just looking to really serve more companies to have more intimate relationships with their current clients, with their future clients, with their colleagues, and even for their internal culture, because podcasting in particular, can help with all of that. And then on the author side of things, of course, a lot of people with time that they had, are finishing their books and getting things out on audio—and you know, audiobooks, outsell eBooks three to one across genres. So, it's… It's a beautiful thing to be able to help people get their voice out like that.
Yeah, absolutely, so you're kind of in a nice little sweet spot where it's like you get to of course, help people build their businesses and kind of make some pivots, but of course, it helps your business as well having more clients.
Exactly. You know, it's weird to say it felt like being in the right place at the right time after 20 years. So, worth the wait, worth the wait.
Absolutely. So, you have a few services offered through your website, such as links to your podcast and audiobooks. Tell us about any other services that you might offer, your business offers?
Well, you know, the done-for-you audiobook side of things, one of our… the key things that we're able to do with folks, to the best of my knowledge, we're the only audiobook house—and we do specialize in nonfiction exclusively—who is able to remote into wherever an author is in the world and record their audio book with them, live, full direction, from their home studio or office without them having to go into a studio.
And we can coach them on very easily getting good sound having a high-quality audiobook, and it keeps the cost down. And it's also very comforting to be in your own space while you're do that. So… And we also can do really fun things like insert music, and even other audio clips, and things like that. We're producing a memoir for a family right now on the Holocaust. And there are some fascinating video clips that we're converting to audio that we're going to be inserting in the narrative to help tell the story. So, there's some really cool stuff we do on that side.
Same thing with podcasting. Podcasting is so creative and such a beautiful format to get your message out there. So, whether it is internal podcasting—like we do with enterprise level companies—, external podcasting—that we do with companies and organizations to help get the word out about who they are, what they do and develop their influence—, or the vocal leadership—that I do one-on-one, to help people become more effective in the messages that they have. We're just happy to do all of it—
Yeah, sounds like, yeah, cover a lot of different things that a lot of different people could use especially right now with how things have changed. And so, for anyone who's interested in using any of those services or just even wants to connect with you, where are the best places, and platforms to go to?
You can definitely find me on any social media platform. We have a social media following about 280,000 so we're out there and so you can find me, Tina Dietz. You can also look up Twin Flames Studios, although my name is probably going to get you a better result there on LinkedIn, certainly Facebook, Twitter, or Instagram. And you can also just come over to us at TwinFlamesStudios—it's a lot of ss—.com, and come and hang out with us find out some more information, and grab a cup of coffee.
Love it. I love coffee, and I'm sure others do too and would love to share with you.
Me too.
Perfect.
Tina Dietz, thank you so much. It has been such a pleasure learning about you and your company today.
Well, it's been a pleasure being here. Thanks so much, Gabby.
Learn more about the intimacy and power of our voice,
In this quick video, I share with you some mysteries behind microphones and give you some recording tips to improve your podcast sound quality
Tina Dietz
Hi guys, it's Tina Dietz from Twin Flames Studios, and I wanted to do a really quick video for you on microphone technique, because I hear microphone issues constantly—particularly on new podcasts—but even on longstanding podcasts.
And there's a few things that are very small that you need to be sure that you're doing with your microphone.So, first of all, this is a Yeti. Yeti is one of the most popular microphones on the market. A lot of people have one. I've been using one for years. Even though I've got other ones floating around, I do come back to the Yeti because it's familiar and lovely.One of the biggest issues with the Yeti people don't know is that it is a side presentation microphone—you don't speak into the top of the Yeti, you talk into the side of it. The other thing that happens a lot with the Yeti, as well as many other microphones, is you may have what's called the gain adjusted wrong. Gain is sometimes a button or dial on the microphone; sometimes it's in the software. The gain has to do with how much volume, or how much that your microphone is taking in. And you want to have that generally set about halfway. Not too low, not too high. Sometimes you have to experiment with it.On a microphone like the Yeti there's also different settings on the back—read the directions. Usually, for podcasting, you use the cardioid, which is the little heart symbol on the back. There's different settings on the Yeti because it is an omnidirectional microphone—you can have a bunch of people sitting around it to get sound.This is in contrast to a top presentation microphone, which—if you have a microphone that looks anything like this—and most microphones are a top presentation microphone. So, a microphone like this—this is a Samson—you would speak into the top of it, not the side of it. So, one of the biggest issues of Yeti—the sound isn't here; it's here. So, make sure you're doing it right.The other thing is, are you close enough to the mic? When we're on video like this, I'm sitting back kind of far from the microphone, and you know, you might be getting a sound. If I'm recording a podcast, I don't want to be that far away. I'm going to take a hang loose sign; I am going to put my pinky finger on the microphone; I'm going to put my thumb on my lip. And that is as far away as I should be from the microphone.If you want to create an even more intimate sound as long as you don't get too loud—because it'll pop your sound waves—you can even get in a little bit closer. And you can probably hear in the sound quality that there is a difference here when you get right up on the mic.
If you have a lot of popping and sibilance—you'll hear that right there—on your microphone, you want to make sure you do have a guard on it like this—a foam one or a screen one. They will help with the sibilance; we can also do some in post-production.And I'm also speaking in a room that is quite big—high ceiling, all of that. I'm going to get a lot of room noise. I'm going to get a lot of reverb. So, when you are recording, think about recording either in a smaller space with soft cloth or, you know, acoustic tiles on your walls. Record in your walk-in-closet—it's a great space to do recording. Just don't use video.And for God's sake, stop using Zoom for your podcasts. Even as a producer, I can tell you we have used Zoom for our podcasts in the past. We have stopped doing it. Because all of the changes in the software of the platform, they are over-compressing the sound quality. We're not getting good quality out of Zoom anymore. So consider using a podcast platform like Squadcast.fm—that's the one we use for our clients, Squadcast.fm. That is not a paid plug. It's a really easy to use format. There are a bunch of other ones out there as well, that are going to be better than Zoom.Audio and video—very different. We'll talk about that in another video. But I wanted to talk with you—since I'm seeing so many podcasts launching here in 2021—about some quick microphone techniques. These are very, very basic. There's a lot more we can go into, but if that's helpful to you—I really hope it is and hopefully that'll improve a little bit of your sound quality on your new podcast.Talk to you soon.
