No one was ready for influencer marketing. Almost overnight, through the power of social media, everyone from fitness models to grumpy cats had millions of eyes on them. Here's how to make influencer marketing work for you.
No one was ready for influencer marketing. Almost overnight, through the power of social media, everyone from fitness models to grumpy cats had millions of eyes on them. Best of all, they did it with a $600 smartphone and an internet connection.
Companies rushed to capitalize; the newly minted “influencers” rushed to monetize; companies spending millions on 30-second Super Bowl ads were left scratching their heads.
What Is Influencer Marketing?
Influencer marketing refers to promoting a brand by partnering with an “influencer”—a person with a popular personal brand and a large social media following.
Many companies that play the influencer game do it wrong because they don’t understand the new unspoken rules. As influence marketing matures into the commercial landscape, here are five new rules to engage influencers in your content marketing.
1. Pick the Right Influencers
It used to be that hundreds of thousands of followers on Facebook or Instagram was enough of an indicator of influence. This is no longer the case. Users can and do pad their follower count to make themselves look more popular.
Instead, look for user engagement. A social media personality has millions of followers? How many people have liked or commented on his/her recent posts? Do people respond when they ask questions in their stories? How fawning and enthusiastic are the replies?
If you identify a genuine influencer, make sure your brand resonantes with the influencer’s brand. Otherwise the influencer will not want to do business with you.
“But I’ll pay you” doesn’t cut it with an influencer. If their followers see them as inauthentic or a shill, a pitchman for off-brand products, their image will be tarnished, their influence decreased. Influence is lightning in a bottle, and a true influencer won’t risk losing it for a little bit of money.
2. Give First, Then Get
Reciprocity is key to cultivating influencer relationships. Remember, an influencer doesn’t need to help you. They have to want to help you.
Before you ask favors of an influencer, like social media mentions or a collaboration, give back first. Start by engaging with their social content—likes, comments, views, etc. Engage with multi-word comments.
Give them anything of value you can—freebies, tips, exclusive access … especially if it’s something they can turn into content for their audience. Engaging content is the gold standard of social media influence.If the influencer sells products or services, consider becoming a customer. Reciprocal business is big in the influence game.
3. Deal With Them Directly
Even if it seems like the appropriate point of contact, influencers don’t want to deal with your PR department. They want to deal with you, the founder, the CEO, the senior manager, the beating heart of the organization.
Influencers build brands by sharing freely of themselves in public. They attract engaged viewers by being authentic. Give of yourself authentically, and you are speaking their language.
PRO TIP: Try for facetime with an influencer. See they publicize their upcoming attendance at an event, convention, party, or meetup. Can you attend as well? Nothing engages an influencer like face-to-face contact. In fact, that applies to everyone, not just influencers.
4. Give Them a Good Story
Influencers aren’t impressed by great marketing copy; they want to tell a story.
Social media channels are like personal TV channels. People watch them for the programs, not the commercials. You want to be one of the influencer’s programs, not one of the commercials.
You can do that by offering the influencer your brand’s story or narrative. Whether it’s the story of your founding, a recent milestone, a customer interaction or other breakthrough, influencers can use interesting stories to provide value to their audience. That’s what they remain relevant.
5. Make Them Look Good
Many influencers make their bones by being “cool” or “hot” or “aspirational,” or at the very least authentic. Don’t undermine that, or they won’t be interested.
When you start asking an influencer to collaborate or pitch your product, make sure you present yourself in a way that flatters them, not just you. They should look savvy and “in the know” because of their involvement with you.
Interested in developing a strategy to play the new influencers game?
